Dell :: Updates Done And Now XPS Hangs/freezes
May 19, 2009
Ok here is what I did yesterday. Downloaded 4 updates for the XPS 1530:
- Blutooth software
- A12 BIOS update
- NVIDIA 185.85 driver
- NVIDIA PhysX 9.09.0408
I first installed the blutooth, everything was running fine. Then went ahead with installing the gpu driver and then physx driver. Finally I go ahead with the A12 bios update (was running on A09 before this).
I restart the computer, and everything loads up just fine. I noticed the fan kicking in though but no biggie..
I can open up firefox window no problem. It's only when I access my documents (D) or My Computer or C: the computer freezes (not responding msg). The fan kicks in at this moment and waiting 10 more minutes doesn't solve anything so I have to force shut down the laptop. Is it the bios update which is doing this or Nvidia drivers?
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Nov 8, 2012
I have dell isnpiron 5110 and currently I have installed a new copy of windows 8, windows 8 is working fine but when I plu gin the charger, laptop hangs, no mouse movement, every thing freezes, ctl+alt+del does not work, then only option to shut down the computer forcefully
my bios is upto date, I have installed new bios software and also upgraded graphics driver from dell website
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Feb 25, 2013
I installed windows 8 on my laptop month ago and everything work very well in the first tow weeks,
after that my laptop (dell XPS 15, 8GB RAM, i7 CPU, 2GB NVIDIA GPU,500GB 7200 HDD) constantly freezes and hangs on anything and frequently .
after tried almost everything, today I format it, and the surprise is that my laptop still do the same behavior before install anything !!! and this is me search on everywhere to find the solution and nothing worked until now !!!
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Oct 8, 2014
My PC model # is G42-490TU  , Product # LR783PA#ACJ , Processor - Intel Core (TM)i3 CPU M370 ,
RAM : 2.00 GB (1.86 GB usable) , System Type : 32-bit Operating System .
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My PC has been running very slow lately . It hangs , freezes , pages become unresponsive and hence, it takes lot of time to type . I have to use it daily for work  so, I want to resolve this asap.
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Would like to increase its speed to be able to work smoothly on it daily. Would like PC to run fast. How to increase its RAM ? Does it cost to increase the RAM ?Â
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Also , reading some prev posts I downloaded this link - [URL] ..... to determine the chipset info and following is the result I received . Pls let me know if increasing the RAM to 4GB will resolve my system concerns making it  run fast and does not lead to any hangs / freezes etc .Â
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How to go about increasing the RAM ?
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Nov 8, 2014
My Ideapad Z570 has been doing this for some time - the screen is black, lights are on, and won't wake up. I inevitably end up turning it off, so I lose my work.
I've delayed the sleep mode to reduce the number of instances...
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Apr 30, 2014
Every time I run the Client System Update tool and check for updates I get the error message "Check for updates failed"
I have a Dell Latitude E6430 running Windows 7 SP1 64 bit and I am connected to the internet...
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Nov 11, 2008
Finally i got my xps 1530 yesterday after 3 weeks of waiting. It started perfectely with no problems. when I was running dvd it hanged suddenly, so i rebooted it with dvd still inside. Now problems starts, as soon as i switches power button all media button glows(which is ok) then optical drive make some noise and it hangs there!!! After rebooting 2-3 times by holding power button for 10 sec dvd came out from drive but still it hangs there. so as soon as i reboots it all media button glows then optical drive make some noise and it hangs there
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Feb 6, 2013
I have been having problems with my XPS L502x  I use to play Saint Rows the Third  on my laptop it use to play perfectly but now after a year I restored my factory setting now when ever i install any of my old games they start off perfectly but during the game it hangs a lot...
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Sep 4, 2009
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description
When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop.  The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)Is there any solution for this problem or any thing I can do to prevent this hang???Â
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not solved Till now)Is there any solution for this problem or any thing I can do to prevent this hang??
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Mar 5, 2013
I recently changed the motherboard on my Dell XPS M1710. After the first startup if actually got to the password login page. I then restarted but is hung on the Dells splash screen and froze (fans etc. are on) I did a full systems diagnostics and its metioned a memory error in DIMM slot A. I installed 2 new memory sticks. And re-ran the diagnostics which found no problems. I tried pushing the power button down, changing the CMOS battery etc but no luck. So I have a diagnostics programme telling me everything is working but I still cant get past dell spalsh screen. I also tried reinstalling windows, but it also hangs after starting. I can get into BIOS screem. but it wont let me change to 'Factory Default'
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Dec 8, 2009
Especially the 16" model seems to have some excellent features with the new Core i7, and thankfully everything seems Linux compliant. I just have a few questions before I pull the trigger, as I don't have as much background on Dell products as I do some other manufacturers.
First of all, is there anything new on the horizon? Are there any highly rumored updates with new hardware, new models etc? I hate to buy right at the end of a cycle, but as Dell seems to update faster than Apple and whatnot, I don't want to miss anything.
Any ideas what is going to be in the refresh for the current two S-XPS models? For instance, new graphics cards, Core i7 or i5 in the 13" as well? Perhaps multitouch trackpads (unless they already have them? I've conflicting reports regarding multitouch and to what "degree")? I'd like to see a few little updates, especially on the 13".
I see that Linux is available (ubuntu) installed on a certain version of the XPS 13 and 16. Unfortunately, these seem to be the lower end models (No Core i7). Would there be any way to configure a maxed out configuration and have them put Linux on it? Perhaps over the phone? If I over over the phone, will that negate the special deal pricing from the link here at the forums .....
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Dec 21, 2014
Laptop has not been used regularly for quite a while. The system booted up fine and loaded Windows Vista with no problem. Everything seemed to be in working order. Decided to wipe the system, load productivity applications, and give it to my grandson who is starting college. I depressed the F8 key during start up and entered the recovery routine. I selected the "restore to factory settings" option.Â
The system indicated it was first formatting the drive and then restoring the system.  When I restarted the computer I got to the Dell Boot Screen. Displayed on the screen is the Dell logo, "Inspiron 1520 Series", progress bar, and "BIOS Revision A03". The progress bar fills from left to right and restarts the process in a perpetual loop. When I power the system off the on; the first boot cycle seems to take a lot longer for the progress to fill, but after that it loops with the progress bar filling quickly.The system no longer responds to the F8 key being depressed during start-up.Â
Consequently, I can not repeat the "Restore to factory settings" process. I have tried to boot the system several times with the same results. When I press F12 during and get "boot options" choosing "Internal Hard Drive" or "Onboard NIC" makes no difference. When I run the diagnostics option from the F12 screen; the system displays the heading: "Pre-boot System Assessment Build 4106" and passes all tests.
It appears to me that the recovery to factory settings routine has in some way damaged the system. It had been working fine before the procedure and hangs during boot afterward. How to get the system back into proper operating condition with the factory settings restored.
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Mar 2, 2013
I purchased an inspiron 15r 5520 a few months ago. I ran assassins creed 3 on it and have run into some problems.
Now I read a lot about this problem on other forums. Whenever I run the game it crashes after some time and hangs up my computer too. Many think its because the dedicated graphic card (Radeon 7760M).
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Jan 5, 2015
I have had my Inspiron 7347 for a few days. When operating on the battery, the touchpad exhibits some quirks that make this P:C extremely hard to use as a portable laptop.
The mouse on the touchpad hangs up intermittently, sometimes for several seconds. This erratic behavior makes using the mouse terribly difficult.
When scrolling using the mouse on a vertical scroll bar, the right click menu for the desktop keeps popping up.  I must move the mouse away from the scroll bar, left click to get rid of the right click menu, and return the mouse to the scroll bar. Sometimes this behavior is constant when scrolling through a long page, making it impossible to use the mouse to scroll.
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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Feb 5, 2010
I don't personally use it but I noticed a new driver for the facial recognition software dated 2/4/2010 and it lists Win7 in the changes.
So for those who used to use this and upgraded to Win7 to have it not work should be happy. Also noticed a bunch of hard drive updates I never noticed before .....
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Aug 31, 2009
Does anyone think it likely we will see some kind of hardware updates to the Dell laptop range to accompany the release of Windows 7??
I'm thinking processors/graphics cards etc.
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Aug 13, 2007
These are two important updates for Vista, that MS apparently didn't find important enough to put in the Windows Update section Check em out guys... the patches fix some of the worst issues.
[url]
Quote:
This update resolves the following issues on a Windows Vista-based computer:<table class="list ul"><tbody><tr><td class="bullet">•</td><td class="text">You experience a long delay when you try to exit the Photos screen saver.</td></tr><tr><td class="bullet">•</td><td class="text">A memory leak occurs when you use the Windows Energy screen saver. </td></tr><tr><td class="bullet">•</td><td class="text">If User Account Control is disabled on the computer, you cannot install a network printer successfully. This problem occurs if the network printer is hosted by a Windows XP-based or a Windows Server 2003-based computer.</td></tr><tr><td class="bullet">•</td><td class="text">When you write data to an AVI file by using the AVIStreamWrite function, the file header of the AVI file is corrupted.</td></tr><tr><td class="bullet">•</td><td class="text">When you copy or move a large file, the "estimated time remaining" takes a long time to be calculated and displayed.</td></tr><tr><td class="bullet">•</td><td class="text">After you resume the computer from hibernation, it takes a long time to display the logon screen.</td></tr><tr><td class="bullet">•</td><td class="text">When you synchronize an offline file to a server, the offline file is corrupted......
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Sep 28, 2008
Asked this question in the other thread but I thought I make a new one here.
I formated and reinstalled my e6500.
Now I saw before the reinstallation that I had a dell program that connected to their website (database) and checked if all my drivers where up to date.
Now after reinstallation I dont find this neat application any of you who know whats it called?
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Dec 2, 2009
While I'm still a fan of Dell, who ever is in charge of releasing updates needs to be fired at Dell, these updates are worthless
The Video update driver for the intel 4500 video is crap still Areo problem the A08 bios update fixes the video it seems but cause about 5 other problems
few windows 7 drivers in all ......
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Jan 28, 2013
I have a problem in my inspiron mini 1012,it Hangs and wont pass BIOS loading.. i have tried to press f2 it can but it takes long time to pass and went in bios menu after any minutes its hangs again..and i tey to press f12 to use another boot option, but it can not pass...
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Jan 31, 2013
I'm trying to upgrade the operating system on my laptop. Preinstalled Windows 7 x64 Home Basic, and I update to Windows 8 x64 Professional. At the end of the installation process hangs and all I see on the screen - this is the logo in the center of the screen, a few words at the bottom and five frozen in one position points that previously ran in a circle.
I repeated the installation several times, but all of these attempts have ended the same way.
Have any of you have a similar situation and how you solved it?
I have a laptop - Dell Inspiron N5110.
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Oct 30, 2009
Anyone notice any difference going from A10 to A11 on an SXPS 1640?
Also, do BIOS updates have to be incremental? Can I say go from A10 to A14 when it's out, or I must go A10, 11, 12, 13, 14?
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Jan 7, 2009
One of the several Dell techs I have had to talk to told me not to turn on Windows updates after my last restore to factory settings. Anyone else ever been told this?
Sounds ridiculous. The guys name was JoJo (sp?). He told me I couldn't install any updates. Not SP1, nothing.
He said that Dell and MS were working on "issues" that would be cleared up in 2-3 months. Curiously, this is around the expiration of my warranty.
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Dec 14, 2008
is anyone else (other than me) getting 100% blue screens on boot (except for safe mode) after installing the latest December windows updates?
M6400 w/ quad core and nv 3700
Vista Ultimate 64bit
Updates in question:
KB955839
KB952069
KB958624
KB890830
KB956802
KB957388
KB905866 (B)
KB958215 (A)
KB958623
So far, uninstalling all of them from Safe Mode brought my system back. Installing (A) and (B) back in resulted in BSOD on boot again. Uninstalled (A) and the BSOD remained. Uninstalled (B) and the BSOD remained. Then I rebooted into safe mode, did nothing, then booted back into normal and the system is OK again.
I reeeeally don't have time to redo the OS from scratch. I'd have to download all like 90 of those Dell drivers and figure out their install order and everything.... Blegh. (Essentially that would mean this laptop sits closed on the shelf until I have time, which will be somewhere around mid-January 2009.)
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Dec 27, 2009
Dell has released their solution to the throttling issue, if you have updated to the latest A07 or newer bios, and recieved a 130w adapter from dell. Need to call the reps and get a 130w sent free of charge.
After more testing looks as if the A07 bios has indeed greatly improve the performance of the laptop. More testing will continue to see where the limit is at, as there may be close to the throttling edge perhaps.
Purpose of this thread is to educate those about the throttling issues with dell's laptops. Specifically to the xps 16 with i7 processors. Also to show community driven solutions as we wait for dells response to this issue.
This is an advancement from the power investigation thread, to summarize the thread here is a quick list. The 1645 is supplied and designed for a 90w adapter which is undersized and cripples the laptop under gpu + cpu stresses,
such as gaming and photo editing.Running on battery seems to let the laptop run more towards it potential.The problem severity varies and depends mostly on configuration and type of program being ran.A 130w or bigger power supply will not solve the issue alone, as the bios actively throttles to main 90w anyways.Through reps Dell seems aware of the issue. As of yet there has been no official announcement and is .....
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Feb 23, 2009
I tried reformating my mac today but for some odd reason, the installation screen is stuck on " Time Remaining: About 20 Minutes" for the past hour and a half I don't know whether I should remove the battery and start over or wait it out?
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Mar 19, 2013
As a routine maintenance task, I ran chkdsk /r on my Inspiron 1545 last night and it hung at 69% in stage 5 for over 10 hours. I figured it was hung for good, so shut the machine off. When I turned it back on I got the black screen with a "missing operating system". Message.
Worst case, is it as simple to get a factory restore by hitting F8 at bootup like I;ve seen posted on the web? If not, I do have the factory system recovery disks I made, but I really want to save what's on the laptop already.
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