Dell XPS L502x :: Hangs During Game Play
Feb 6, 2013
I have been having problems with my XPS L502x  I use to play Saint Rows the Third  on my laptop it use to play perfectly but now after a year I restored my factory setting now when ever i install any of my old games they start off perfectly but during the game it hangs a lot...
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Aug 5, 2011
I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
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Mar 2, 2013
I purchased an inspiron 15r 5520 a few months ago. I ran assassins creed 3 on it and have run into some problems.
Now I read a lot about this problem on other forums. Whenever I run the game it crashes after some time and hangs up my computer too. Many think its because the dedicated graphic card (Radeon 7760M).
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Aug 10, 2009
Gameplay seems to work better for some reason.
I really think the vent being partially occluded by the screen causes the system to throttle.
I do not get this issue when the screen is closed out putting to my tv ...
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May 1, 2009
can we play all the high graphics games such as crysis,assasins creed,gta 4..plz tell ur experience..
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Jun 8, 2012
My problem is that the laptop is getting extremely hot on the left side of keyboard during any games i play, even older games. I literally cannot rest my left hand to use keyboard as it is frying it.
When i initially bought the laptop 4 months ago I could play those games and the case (keyboard area including) would stay perfectly cool. I had even played need for speed hot pursuit new with full graphics and laptop was cool.
There is a definite massive difference in case temperature between initial month or so and recently.
HW monitor program recorded temperatures of 85 degrees max for i5 processor, and around 72-78 degrees on graphics card during game play on a variety of games old and new.
Worth to mention that during other lightweight activities, such as surfing etc the laptop is cool.
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Feb 4, 2013
My XPS L702x recently slows down when i play video online or play game. My configuration is: i7 2630QM, GT555M, 6 GB.i played video online and played game ( Skyrim, COD, A.V.A online) smoothly. But for 2, 3 months ago, my laptop slows down and spikes very much. When i watch video online, the screen will freeze 3 to 8 seconds but the sound is still playing. And all games that have run smoothly before, now they lagged too much, for example in Skyrim, when i start a conversation with a NPC, the game will freezes 2,3 seconds, and in the combat it freezes everytime when there's a sound is played (i.e screams, sound of sword slashing, footstep).
I have Microsoft Security Ess, no Semantec, Kaspersky, Norton ... And i have re-installed the Win 7 ultimate, but nothing is fixed, i've updated all my drivers, BIOS, Graphic card, sound card, wifi.i can't do anything with my laptop now, even opening Google Chrome is not easy. I'm really stressed.My battery is broken, i use my laptop on AC adapter only, perhaps this is the cause but i don't think so. Because i have a HP Pavillion and the battery is out too, but the HP is not slowing down.
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Jun 17, 2009
I cannot play Empire:Total War hp dv9500
1.90 GHZ
BIOS PhoenixBiOS 4.0 Release 6.1
Memory: 1982 RAM
NVIDIA GeForce 7150M/nForce 630M
DirectX: 10
Total War System Req.
* This game uses Steam for DRM.
* Supported OS: Windows® XP Service Pack 2 or Windows Vista™
* Processor: 2.4 GHz Intel® Pentium® or greater or AMD® Athlon® equivalent CPU
* Memory: 1 GB RAM (XP,) 2 GB RAM (Vista™)
* Graphics: 100% DirectX 9.0c compatible hardware accelerated video card with shader version 2.0 support, 256 MB video memory
* Display: Minimum screen resolution of 1024 x 768 pixels
* Sound: Directx9.0c compatible sound card
* Hard Drive: 15 GB free hard disk space
* Peripherals: Windows compatible mouse and keyboard
Can increase anything on my laptop to play this game faster?
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Mar 5, 2013
I purchased my laptop from Frys electronics June of last year. For the past few weeks, whenever I play video or listen to music, it sometimes stops for a few seconds, plays some sound that sound like static feedback then continues as normal. I have no clue what the issue is. What could it be, and should I send my beloved PC in to get it looked at?
Since I bought it, I have manually put in a Blu-Ray burner, has this affected my warranty?
I also upgraded from windows 7 to windows 8
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Jan 26, 2009
I read a while ago on here some posts about some copper mod because the chip had some flaws about cooling or something
If I play a game such as Left 4 Dead, will I run any risks of damaging the video card or motherboard?
I purchased the laptop mid october from Dell.
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Nov 11, 2008
Finally i got my xps 1530 yesterday after 3 weeks of waiting. It started perfectely with no problems. when I was running dvd it hanged suddenly, so i rebooted it with dvd still inside. Now problems starts, as soon as i switches power button all media button glows(which is ok) then optical drive make some noise and it hangs there!!! After rebooting 2-3 times by holding power button for 10 sec dvd came out from drive but still it hangs there. so as soon as i reboots it all media button glows then optical drive make some noise and it hangs there
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May 19, 2009
Ok here is what I did yesterday. Downloaded 4 updates for the XPS 1530:
- Blutooth software
- A12 BIOS update
- NVIDIA 185.85 driver
- NVIDIA PhysX 9.09.0408
I first installed the blutooth, everything was running fine. Then went ahead with installing the gpu driver and then physx driver. Finally I go ahead with the A12 bios update (was running on A09 before this).
I restart the computer, and everything loads up just fine. I noticed the fan kicking in though but no biggie..
I can open up firefox window no problem. It's only when I access my documents (D) or My Computer or C: the computer freezes (not responding msg). The fan kicks in at this moment and waiting 10 more minutes doesn't solve anything so I have to force shut down the laptop. Is it the bios update which is doing this or Nvidia drivers?
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Nov 8, 2012
I have dell isnpiron 5110 and currently I have installed a new copy of windows 8, windows 8 is working fine but when I plu gin the charger, laptop hangs, no mouse movement, every thing freezes, ctl+alt+del does not work, then only option to shut down the computer forcefully
my bios is upto date, I have installed new bios software and also upgraded graphics driver from dell website
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Sep 4, 2009
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description
When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop.  The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)Is there any solution for this problem or any thing I can do to prevent this hang???Â
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not solved Till now)Is there any solution for this problem or any thing I can do to prevent this hang??
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Feb 25, 2013
I installed windows 8 on my laptop month ago and everything work very well in the first tow weeks,
after that my laptop (dell XPS 15, 8GB RAM, i7 CPU, 2GB NVIDIA GPU,500GB 7200 HDD) constantly freezes and hangs on anything and frequently .
after tried almost everything, today I format it, and the surprise is that my laptop still do the same behavior before install anything !!! and this is me search on everywhere to find the solution and nothing worked until now !!!
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Mar 5, 2013
I recently changed the motherboard on my Dell XPS M1710. After the first startup if actually got to the password login page. I then restarted but is hung on the Dells splash screen and froze (fans etc. are on) I did a full systems diagnostics and its metioned a memory error in DIMM slot A. I installed 2 new memory sticks. And re-ran the diagnostics which found no problems. I tried pushing the power button down, changing the CMOS battery etc but no luck. So I have a diagnostics programme telling me everything is working but I still cant get past dell spalsh screen. I also tried reinstalling windows, but it also hangs after starting. I can get into BIOS screem. but it wont let me change to 'Factory Default'
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Dec 21, 2014
Laptop has not been used regularly for quite a while. The system booted up fine and loaded Windows Vista with no problem. Everything seemed to be in working order. Decided to wipe the system, load productivity applications, and give it to my grandson who is starting college. I depressed the F8 key during start up and entered the recovery routine. I selected the "restore to factory settings" option.Â
The system indicated it was first formatting the drive and then restoring the system.  When I restarted the computer I got to the Dell Boot Screen. Displayed on the screen is the Dell logo, "Inspiron 1520 Series", progress bar, and "BIOS Revision A03". The progress bar fills from left to right and restarts the process in a perpetual loop. When I power the system off the on; the first boot cycle seems to take a lot longer for the progress to fill, but after that it loops with the progress bar filling quickly.The system no longer responds to the F8 key being depressed during start-up.Â
Consequently, I can not repeat the "Restore to factory settings" process. I have tried to boot the system several times with the same results. When I press F12 during and get "boot options" choosing "Internal Hard Drive" or "Onboard NIC" makes no difference. When I run the diagnostics option from the F12 screen; the system displays the heading: "Pre-boot System Assessment Build 4106" and passes all tests.
It appears to me that the recovery to factory settings routine has in some way damaged the system. It had been working fine before the procedure and hangs during boot afterward. How to get the system back into proper operating condition with the factory settings restored.
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Jan 5, 2015
I have had my Inspiron 7347 for a few days. When operating on the battery, the touchpad exhibits some quirks that make this P:C extremely hard to use as a portable laptop.
The mouse on the touchpad hangs up intermittently, sometimes for several seconds. This erratic behavior makes using the mouse terribly difficult.
When scrolling using the mouse on a vertical scroll bar, the right click menu for the desktop keeps popping up.  I must move the mouse away from the scroll bar, left click to get rid of the right click menu, and return the mouse to the scroll bar. Sometimes this behavior is constant when scrolling through a long page, making it impossible to use the mouse to scroll.
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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Nov 12, 2009
i own a dell xps m1530 with the following specs
intel core 2 duo t8300 2.4 ghz
4 gb ddr2 ram
500 gb 5400 rpm hd
nvidia geforce 8600m gt ddr3
etc
while im charing the laptop is a t tip top condition but if i remove the charger while the laptop plays any thing graphically intensive like a game it just blacks out boom without shutting down. even if i try starting the game without it charging it still blacks out when if starts redering the graphics ive tried every thing n i always meet a dead end
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Jan 28, 2013
I have a problem in my inspiron mini 1012,it Hangs and wont pass BIOS loading.. i have tried to press f2 it can but it takes long time to pass and went in bios menu after any minutes its hangs again..and i tey to press f12 to use another boot option, but it can not pass...
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Jan 31, 2013
I'm trying to upgrade the operating system on my laptop. Preinstalled Windows 7 x64 Home Basic, and I update to Windows 8 x64 Professional. At the end of the installation process hangs and all I see on the screen - this is the logo in the center of the screen, a few words at the bottom and five frozen in one position points that previously ran in a circle.
I repeated the installation several times, but all of these attempts have ended the same way.
Have any of you have a similar situation and how you solved it?
I have a laptop - Dell Inspiron N5110.
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Feb 23, 2009
I tried reformating my mac today but for some odd reason, the installation screen is stuck on " Time Remaining: About 20 Minutes" for the past hour and a half I don't know whether I should remove the battery and start over or wait it out?
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Dec 24, 2009
I have installed Street Fighter 4, Dirt 2, Modern Warfare 2, Dragon Age and Burnout paradise, and all these games have one common problem and that is it lags after 3 minutes and then runs smoothly. I really don't understand what i have to do to fix it. I have tried all the possible solution and i have the latest Nvidia Driver (195.62 driver) from the Nvidia website. If anyone has solved this lagging problems then could you please, please, please help me out on this. Below is my laptop configuration
My below PC configuration
OS - Windows 7 Ultimate
Ram - 3 GB + 4 GB ready boost
Nvidia Driver - 195.62
Graphics Card - 8600M GT
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Mar 19, 2009
i recently bought a Dell studio 1555, i have been using it for 10 days now and just yeterday i installed tom clancy's HAWX on it, after 5 minutes of playing the game it froze (crashed) and the screen turned from white to purple to other colours untill it went back to white... i thought it was the game so i tried playing COD 4, COD 5, Rainbow six V2, GRAW 2 and Far cry 2......they all run smoothly on high/medium graphics settings......but after a couple of minutes like 4 or 5 it crashes and the screen goes white and then fades from white to blue to purple then white.
the specifications of my laptop are as follows
-P8600 2.4ghz core 2 duo
-3GB RAM
-512mb dedicated ATI Mobility Radeon HD 4570
-320GB 7200rpm HDD
the problem only happens whenever i play games for a few minutes!
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Mar 12, 2009
I reinstalled windows xp on the m1730 system, the game panel (this is the little lcd panel above the keyboard on the right side) worked for a bit and now doesn't come on, I have downloaded and installed all the drivers from the dell website but it still doesn't work,
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Jan 19, 2008
Now my NEW GPU is having texture and vertex issues with the smallest stress!
Here's a time line
DEC-Before Thread=Sound Issue (Leads to motherboard replacement)
JAN-Tread Creation=Video Skipping Depending On How Long I Use It (Leads to GPU Replacement) DVD Drive Not Found In XP (Leads to Optical Drive replacement)
END OF JAN-After Creation of Thread=GPU dead & WiFi glithin' & Still Video Skipping Depending On How Long I Use It (Leads to me sending it in to Dell)
MID OF FEB-After Creation of Thread=Media Direct stopped working & Still Video Skipping Depending On How Long I Use It
So far my laptop had been replaced with:
2 Motherboards
2 Video Cards
USB Ports
Palm Rest
Base Cover
DVD|CDRW Drive
Keyboard
Subwoofer
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