Dell XPS 17 L702x :: Extremely Hot Case During Game Play
Jun 8, 2012
My problem is that the laptop is getting extremely hot on the left side of keyboard during any games i play, even older games. I literally cannot rest my left hand to use keyboard as it is frying it.
When i initially bought the laptop 4 months ago I could play those games and the case (keyboard area including) would stay perfectly cool. I had even played need for speed hot pursuit new with full graphics and laptop was cool.
There is a definite massive difference in case temperature between initial month or so and recently.
HW monitor program recorded temperatures of 85 degrees max for i5 processor, and around 72-78 degrees on graphics card during game play on a variety of games old and new.
Worth to mention that during other lightweight activities, such as surfing etc the laptop is cool.
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Feb 4, 2013
My XPS L702x recently slows down when i play video online or play game. My configuration is: i7 2630QM, GT555M, 6 GB.i played video online and played game ( Skyrim, COD, A.V.A online) smoothly. But for 2, 3 months ago, my laptop slows down and spikes very much. When i watch video online, the screen will freeze 3 to 8 seconds but the sound is still playing. And all games that have run smoothly before, now they lagged too much, for example in Skyrim, when i start a conversation with a NPC, the game will freezes 2,3 seconds, and in the combat it freezes everytime when there's a sound is played (i.e screams, sound of sword slashing, footstep).
I have Microsoft Security Ess, no Semantec, Kaspersky, Norton ... And i have re-installed the Win 7 ultimate, but nothing is fixed, i've updated all my drivers, BIOS, Graphic card, sound card, wifi.i can't do anything with my laptop now, even opening Google Chrome is not easy. I'm really stressed.My battery is broken, i use my laptop on AC adapter only, perhaps this is the cause but i don't think so. Because i have a HP Pavillion and the battery is out too, but the HP is not slowing down.
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Feb 15, 2013
Today my battery charging stopped working properly.
It does charge (or seems so) but it takes about 5 hours for each 1% percent.
The battery is the 9 cells one and the charger is 150 w.
The battery wage is at about 50% but it was charging as fast as always until today.
Things I have already tried:
- Charger is recognized by the BIOS as a 150 w charger.
- The laptop works without the battery (with the charger plugged in, obviously).
- Reflashed BIOS (version is A19).
- Recalibration of the battery.
All the warranty periods are over (both laptop and battery). Is it possible that I need a new charger even though the laptop is working without battery? Could I need a new battery?
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Aug 10, 2009
Gameplay seems to work better for some reason.
I really think the vent being partially occluded by the screen causes the system to throttle.
I do not get this issue when the screen is closed out putting to my tv ...
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Feb 6, 2013
I have been having problems with my XPS L502x  I use to play Saint Rows the Third  on my laptop it use to play perfectly but now after a year I restored my factory setting now when ever i install any of my old games they start off perfectly but during the game it hangs a lot...
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May 1, 2009
can we play all the high graphics games such as crysis,assasins creed,gta 4..plz tell ur experience..
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Aug 5, 2011
I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
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Jun 17, 2009
I cannot play Empire:Total War hp dv9500
1.90 GHZ
BIOS PhoenixBiOS 4.0 Release 6.1
Memory: 1982 RAM
NVIDIA GeForce 7150M/nForce 630M
DirectX: 10
Total War System Req.
* This game uses Steam for DRM.
* Supported OS: Windows® XP Service Pack 2 or Windows Vista™
* Processor: 2.4 GHz Intel® Pentium® or greater or AMD® Athlon® equivalent CPU
* Memory: 1 GB RAM (XP,) 2 GB RAM (Vista™)
* Graphics: 100% DirectX 9.0c compatible hardware accelerated video card with shader version 2.0 support, 256 MB video memory
* Display: Minimum screen resolution of 1024 x 768 pixels
* Sound: Directx9.0c compatible sound card
* Hard Drive: 15 GB free hard disk space
* Peripherals: Windows compatible mouse and keyboard
Can increase anything on my laptop to play this game faster?
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Jan 26, 2009
I read a while ago on here some posts about some copper mod because the chip had some flaws about cooling or something
If I play a game such as Left 4 Dead, will I run any risks of damaging the video card or motherboard?
I purchased the laptop mid october from Dell.
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Oct 17, 2009
I'm a proud new owner of a MBP 13-inch. couple of matters.
(1) A good skin/sleeve/cover/case to protect it on the go. Ideally I'd like a very lightweight and elegant skin or shell that's on all the time to protect the exterior from wear and tear, without trapping too much heat.
(2) I need a sleek padded case to carry the unit and typical accessories (charger, adapters, mouse) and other small items.
(3) I'm looking for a convenient laptop stand for my desk to set the MBP alongside an external monitor.
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Sep 2, 2009
My SXPS m1640 gets extremely hot underneath the touchpad even when I'm performing basic tasks such as browsing the web. Is that where the graphics card is located? Is it normal for the m1640's to get very hot in this area?
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Aug 12, 2009
I just got my Studio 1555 today and am having some major issues with the lid. When it's closed, if I press it lightly the lid has a lot of flex.
When I open the laptop and lightly press my fingertips into the lid I can see the imprints of my fingertips on the screen! The quality of the lid is equivalent to that of a cheap plastic child's toy.
I contacted technical support and the rep was trying to just replace the lid with another...the SAME one .....
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Dec 12, 2014
I have a Dell XPS L702X that I bought June of 2011. It has been working fine up to this point. I ended up replacing the battery but other that that it has been a dependable champ.
Today I upgraded the video drivers. I fired up World of Warcraft and was checking out the new settings when the laptop just shut down. I tried the power button but nothing worked.Â
I unplugged it from the wall, removed the battery and pressed the power button for ten seconds. I put the battery back in, plugged it back into the wall, still no power up.Â
The wall socket is good, the power supply is good (i get the glowing LED at the end of the power cord) and (as stated) the batter is practically brand new (got it a few months ago)
I'm guessing power supply or motherboard failure. If this is true how much am I looking at to get it fixed? or am I better off buying a new laptop?
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May 9, 2014
I have a Dell XPS 17 l702x 3D model. I hve been having issue on sleep mode for the past few weeks. Whenever I put it in sleep its fine, however when I press power button to wake up from sleep I get blank screen. The power button lits, the hard drive spin for a sec then stop and screen stays blank. Only way to get out of that is to force shutdown and restarting. Its same when hibernating, fails to wake up.
On a side note BIOS is upto date and my laptop is still under warranty.
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Sep 20, 2009
lately my Inspiron 1720 has been running crazy hot, and overheating (actually shutting down) while playing games (specifically Sacred 2).
For example right now I am only running Firefox and HWMonitor, and here is an excerpt from the HWMonitor report:
Intel Mobile Core 2 Duo T5750 hardware monitor
Temperature sensor 070°C (157°F) [0xF] (core #0)
Temperature sensor 175°C (166°F) [0xA] (core #1)
In fact shortly after saving that report, my computer actually shut down from heat. I have since restarted it and it is currently running at a roughly constant 52C.
The CPU gets into the 70s and overheats a lot when playing Sacred 2. However, strangely even after closing that game the temperature doesn't come down, such as what happened above .....
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Apr 16, 2009
i have found file transfer rate is noticeably low in my XPS M1530 machine. i was transferring 1.7gb file from I partition to G partition. it started sending 22mb/sec.
then there after i found it to b reduced to 10/12 mb/sec sometimes extremely low like 3 or 4mb/sec. why is that? how can i keep it constant at 22 or 20 mb/sec transferring rate.
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Mar 17, 2010
So lately (the last few days, just out of nowhere) I've been starting to have a problem with an XPS m1330. Every now and again the notebook starts Windows
A lot of the times it doesn't go past the welcome screen (after entering the user password etc.)
If it does get past the welcome screen it just is extremely slow for the first 5-7min then, it's normal again .....
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Sep 22, 2009
I have been using an XPS m1530 as my primary laptop and has been always plugged in (less than 10 times completely drained).
Now, after 1 year i just reached 1h30mins with surfing & music streaming at 3 steps below the higher brightness (and at the energy save battery scheme)
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Oct 13, 2008
My cpu core hits the mid 90's when gaming. i undervolted it to 1100v @ 11x and the temps only hit the high 80's/low 90's during gaming but hit the mid nineties in orthos and was still going up.
This is getting me down a bit cus the cpu ramps down during gaming and screws up the fps, and also im outside of the uk so cant get my laptop to dell (there are no dell suppliers where i am)
does anyone have any idea what might be wrong. am i reading the temps correctly? speedfan shows much lower temps (in the 70s) however cpuz, rightmark and hwmonitor all show temps consistent with eachother.
Its a t7500.
there's nothing blocking the outake at the back; i lifted the laptop up during orthos to let air out of the bottom but it didnt make any difference.
I've built a few desktops but i havent really tinkered with this laptop apart from adding more ram.
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Nov 14, 2014
I have DELL XPS L702X laptop and I've used my DVDRW-ROM before couple of times but when I tried to use it today it didn't work.
I checked my device manager and saw this: (driver device has been disabled. Code 32)
I tried to update driver automatically then to download drivers from dell.com page but it didn't work. What I have to do in this case to get my DVDRW-ROM working?
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Apr 30, 2011
I recently bought a XPS L702X. When I boot the pc and when I start typing, I sometimes get a beep sound for every single button I press on my keyboard.It's about 50% of the time honestly. Sometimes I can boot the pc, start typing for 30 mins and I hear no beep. But sometimes I start pc and first hit on my keyboard immediatly gives a beep sound. Also it could just start in the middle of a text I'm typing and end 3 sentences later without me doing anything about it.some people say to check bios and turn off things related to keyboard sounds.I checked that but I couldn't find it and the things I found about my keyboard in bios were not changeable.
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Feb 5, 2015
I have recently been completely unable to access the set-up area of my bios on my Dell XPS 17 L702x laptop. On booting, i keep pressing the F2 key which seems to be registered by the BIOS as the text that says 'Set-Up' lights up. However, instead of entering the setup, the BIOS simply continues booting my operating system. Even if I remove all of the hard drive's, I cannot enter the set up and the BIOS boots to the PXE Setup.
I have tried reflashing the BIOS but nothing changes, the set-up is still inaccessible. I can't even change the boot order using the F12 key.
I really need access to my BIOS and I am all out of options.
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Mar 5, 2013
As result of completely frozen laptop when trying to copy a very large file (~17GB) - a georeferenced raster image - to an external HDD (connected to USB 3.0 port), I had no other choice than to shutdown. After reboot, I discoverd that some Windows services are not working and boot time is over 20 minutes.
I went to the IT store from which I bought the laptop ( the 2 years warranty is available till november this year) and they reinstalled the system. Of course, they did not reinstalled all Dell system applications.So, because the end of warranty is close, I want to know which are the steps for completly (fresh) reinstall of Dell XPS L702X laptop (windows, driver and Dell applications). I always reinstalled 5 times my desktop ( Win XP Pro) with no errors encountered so I think I might have some skills.
And another question : after this problem, I discovered over the Internet that is a "Reinstallation DVD DELL XPS 17 L702x 6.1 Windows 7 Home Premium SP1 X64" that I did not find in laptop case when I bought it (only drivers CD was in the case). In fact it was a 15" case, not the origina 17" case....what can I say.... Romania......So, I have this driver CD and Windows 7 Home Premium SP1 DVD. Is is enough for clean and complete reinstallation? What are the steps ?
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Feb 5, 2013
We got our laptop April of 2012 and started using it daily in August of the same year. As soon as we started using it the random BSOD started popping up then the computer shuts down. Upon startup after BSOD the computer seems perfectly fine except for a message that pops up saying two things didn't load (I'm not sure of those right this second but can post them in a few hours) and I'm not even sure if that's related to anything because it mentions something about Apple..
Anyways. Yesterday I started running diagnostic tests as recommended in another post on this forum, everything passed. After that I decided to run the tests given on the symptom tree and it's almost done with a majority of those that I noticed were issues. Everything is passing so far, even the Windows Blue Screen test (I think it's called).
We have two different forms of virus protection so I don't think it's that but then again I'm not a computer wiz. We also noticed the touch screen has started being erratic - while you're doing something the cursor/mouse will randomly move to the right side of the screen without moving. I hope this all makes sense. We're still under warranty so we can send it in but I wanted to make sure it wasn't anything we couldn't fix easily.
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Feb 22, 2013
I have a XPS 17(L702X) with Window 7 Ultimate 64 bit and am in the middle of a Dell support issue regarding the Nvidia graphics card.
Dell support have requsted I run diagnostics from the "one time boot menu" (I have run this before on other laptops but my problem here is.
Dell supports says tells me  "Immediately press the F12 key once every second until ?Preparing one-time boot menu?, Shows in the upper right corner of the screen."
However all I get is "Boot Menu" (With options underneath) in the centre of the screen. Is this the same thing?
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Dec 8, 2011
Is there any way I can enable UEFI booting? I've found out Windows 7 supports it (with GPT disks as well) and Windows 8 is going to use it. This is also very useful for fast booting and Linux works very well with this (I know you don't support Linux). The main reason is so that I can have more than 4 partitions which is only otherwise possible using Extended partitions which don't play nicely with installing Windows on them. If there is a firmware I can test which may not be fully compatible with BIOS booting, I'm willing to use it as I don't need this feature at all. I also noticed there was a disabled option in the firmware provided which allows you to press F11 to boot into an UEFI shell, is there any way to enable this too?
My charger end keeps on falling out of my laptop and is very loose. How would I go about getting this fixed?
The A12 BIOS seems to keep my fan constantly on (only just on though). Was there something that was changed in the firmware to cause this?
Some people have reported having the BIOS versions A13 and A14 installed on their new L702X machines. What are the changes in these firmwares and are they for specific configurations?
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Apr 14, 2013
Problem: Chucked a hot sugary drink over my DELL XPS 17 L702X laptop (accidentally!)
Actions Taken: Mopped up quickly and let Laptop dry out.
Initially Laptop booted and I managed to email 2 important documents to myself (must be more religious with my backups).
Laptop started making a whirring noise (Hard disk problem?)
Keyboard "interesting" and will need replacing
Rebooted laptop and get to Blue Boot Menu
Perform Diagnostics and get the warning (!) No Hard Drive Detected - all other tests (including memory) PASS
Have tried booting from my restore disc - but, unsurprisingly no Hard Drive Detected
Have removed Hard Drive and carefully and gently cleaned with cotton cloth
Replaced - same problem
Have tried Hard Disk in second HDD slot - same problem.
My plan is to buy a new Hard Disk (along with a Key Board)....
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Dec 9, 2009
When I unplug the charger, the laptop returns to normal speed. Does anyone know the reason why this is occurring and if it can be fixed?
Also, I don't think the laptop is actually charging
In the task manager I see the CPU usage at around 20% when its not plugged in, and the moment I plug it in, it goes to 100%, then I unplug it and it instantly goes back to 20%.
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Apr 7, 2009
I have a Dell XPS 1530 and at school, my computer connects to the wireless internet fine and has normal speed as if it were connected to an ethernet cord, but at home,
it connects but is extremely slow. There are other laptops that connect to the router and they have fast speeds. My computer has vista home premium, 4 gb, intel core 2 duo cpu, t8300 @ 2.40 ghz.
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Apr 8, 2013
I am having a major issue with my Dell XPS L702x laptop at the moment, in that it cannot boot up at all, rendering it completely unusable.
When this first happened, the laptop used to progress through the dell screen, the 'starting windows' screen, and then just hang at a blank screen, or with a blank screen with the windows 7 background and a mouse cursor. This happened in both normal startup and attempting safe mode.
I have tried starting in best last known configuration, resetting the bios to default settings. I eventually got startup repair to work, but it didn't do anything, nor did system restore.
I run diagnostics, and receive this error right at the beginning of the test:
ERROR CODE 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s).
I continue the diagnostics and everything else passes okay.
However, now when I try to boot my PC up in normal or in safe mode, I get past the dell and windows startup screen and instead of the hang I simply get a blue screen error:
BAD_SYSTEM_CONFIG_INFO.
STOP: 0x00000074
I have also had the blue screen errors c000021a, and 0xc0000221. But primarily am now getting the bad_system_config_info every time.
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