Dell XPS 17 L702X :: Cannot Enter BIOS Setup
Feb 5, 2015
I have recently been completely unable to access the set-up area of my bios on my Dell XPS 17 L702x laptop. On booting, i keep pressing the F2 key which seems to be registered by the BIOS as the text that says 'Set-Up' lights up. However, instead of entering the setup, the BIOS simply continues booting my operating system. Even if I remove all of the hard drive's, I cannot enter the set up and the BIOS boots to the PXE Setup.
I have tried reflashing the BIOS but nothing changes, the set-up is still inaccessible. I can't even change the boot order using the F12 key.
I really need access to my BIOS and I am all out of options.
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Jan 12, 2014
I have a HP Envy X2 that is prompting for a password to enter the BIOS setup. I apparently have lost the password. I am able to boot windows, but cannot enter the bios setup. How may I reset the password?
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Oct 9, 2013
I am trying to enter bios and have tried the following and failed.
1) Through Advance Setup in Windows UEFI Firmware
2) FN F2 / F2
3) NOVO Key
The NOVO gives me an option to Bios Setup but it just boot me back to Windows 8.1.
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Oct 28, 2012
Yesterday I flashed the firmware of my XPS L702X to version A19, which enabled UEFI boot mode. I decided to go ahead and try to install Windows 7 in UEFI mode on a GPT disk. Installation succeeded, booting failed however. Then I read a message on the web from someone who succesfully installed Windows 8 on the same machine in UEFI boot mode on a GPT disk. So I decided to try Windows 8 instead. Installation failed. Using the recovery menu from the Windows 8 installation media, I wanted to try and see how far installation had come and more or less accidentally selected in some "Advanced options" menu to reboot to my USB flash drive (where the Windows 8 files were on). Rebooted fine. Then I shutdown, using the regular option.
When I turned on my machine again, I found out that pressing either F2 or F12, for the firmware setup and the boot menu, respectively, didn't work anymore. The firmware recognised my input, as the text in the lower right of the Dell splash screen became lighter, but instead of entering setup or the boot menu went straight ahead to boot my existing and working Windows 7 installation on my first (MBR) hard drive instead.
So, in short, I am locked out of setup and the boot menu. I have already tried reflashing the firmware, but without any luck. What to do now?
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Feb 27, 2013
Recently purchased the new i7 XPS 13 model (L322X). It's a lovely machine, but I have two problems with it.
Firstly, I can no longer enter the pre-boot setup screens. It did work originally, but now it simply doesn't load. I can still switch between different boot modes (Legacy BIOS mode, UEFI+SecureBoot, UEFI+No-SecureBoot) but I cannot actually get into the setup screens any longer.
If I switch to Legacy BIOS mode, then I do get text on the screen (bottom right) suggesting I can press F2. If I hit the key, the text changes colour slightly to suggest the keypress has been recognised, but then just proceeds to try and boot the machine (which fails as expected as there is no legacy bootloader).
Is there some kind of EFI variable that affects this - perhaps locking me out? I can still use the machine fine, but this is obviously disconcerting.
The second problem is manifested when I enter the Diagnostics utility in the EFI bootloader.
It reports all is well, except the Graphics:
It states:
Error Code: 2000-0332
Validation: 80763
Msg: Video memory - Video memory integrity test discrepancy
Please record the above Error and Validation codes
Further details are:
Vendor Name: uEFI
Product ID: Graphics Protocol
Vendor Version: N/A
VIDEO ADAPTER MEMORY TEST FAILED: 'Scan-test' AT LOCATION 0x3f00000
EXPECTED VALUE 0x0000000000000000 ACTUAL VALUE = 0x3030e6d8e977aa55
Test Results : Fail
Error Code 2000-0332
Validation 80763
Msg: Video memory - Video memory integrity test discrepancy
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Jan 17, 2015
I have a Dell Inspiron 15 3521 which, until recently, was working fine.
This morning I, after a rebooted, I got an error message informing me that the battery would not charge and to press f1 to continue or f2 to enter setup. I continued and booted into Windows fine but noticed it wasn't charging, I rebooted to see if the error message would go away. It didn't.
I booted into the BIOS, loaded the "optimized defaults" and rebooted only to be greeted by the same error message.
There were quite a few posts with similar issues, so I tried a couple of the solutions to see if any of them would work(updating the BIOS to A12, rebooting with the battery removed and then replacing it, deleting the two driver under batteries in device manager, etc.), but none of them resulted in the battery charging though the error message went away.
After playing around with it for a while, I noticed the following behavior.
1. Initially, in the BIOS, it said something like "Your battery is temporarily disabled, please turn off your computer and try again when the unit is back to operational temperature" . After removal/reboot/re-adding, it reports it as healthy.
2. The AC adapter is reported as unknown when the battery is plugged in. If I remove the battery, it is reported as 65W. Adding the battery results in it reporting as "unknown" again.
3. If I am in Windows with the battery plugged in and not charging(as reported by windows) and I remove the AC adapter from the socket in the wall and plug it in again, the green light on the power brick glows for 5 or so seconds and the icon in the system tray shows charging. Unfortunately, it then turns off a few seconds later and the icon shows it running only on battery power.
I've seen quite a few of these posts, so I'm not expecting a definitive answer. As of right now, I'm running with just the AC adapter plugged in and the battery removed. It works "fine" this way.
NOTE: This seemed to coincide with a run of windows update. Prior to that, it was working correctly running on a fresh install of Windows 8.1 . Either that, or it was just a coincidence.
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Nov 19, 2014
Because I had a minor problem with my laptop (since a couple of weeks it was always starting up in manufacturing mode) I decided to update my BIOS.So I downloaded the BIOS-update A19 (currently I was running A11) and followed the instructions to install it (power plugged in, shut down all applications, removed all peripherals).
Everything seemed to go fine: the computer restarted, came in BIOS and did all update tasks, but then at the point that normally Windows should start. I got stuck on a black screen and my fan blew at maximum speed.I left it running for about 5 minutes in the hope it would come back but it didn't. So I decided to try to shut down the system. This was not possible by holding down the power button. The only way was removing the power cord and battery.But after this incident my laptop is completely death. Does this mean the motherboard is completely wasted?Because I’m out of warranty it is not even possible to open a support request for it on the Dell support site.
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Feb 10, 2013
after installing win 7 in my dell a lost bios setup.I press F2 key at splash screen Dell but nothing happens. I update the fitmware of my bios with the last version but nothing again.
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Sep 2, 2014
I want to look at the boot option settings on my HP 15 Notebook PC. When I boot, I hit the F1 key and basic information about my PC pops up, but I cannot get into the BIOS setup.
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Dec 31, 2014
How do I get into the Bios menu on a Dell Laptop 3521?
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Nov 5, 2014
I was replacing my harddisk for a bigger one. after some trail and error with the AHCI driver for Windows 7 installation, suddenly the notebook freezes before I can enter the bios or it even can boot.
Now it is stuck at the DELL logo with text of latitude e6320 series, bios revision A06. With the blue line
I already tried to remove battery and power, but no solution yet.
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Apr 20, 2013
I purchased a Latitude D505 from a police auction and the BIOS setup is locked by password. It will not allow me change setups, such as system time.
Under system security it shows Primary Password unabled, Admin Password Enabled, Configure Setup Disabled and Configure Password enabled.
I need to clear these in order to setup new HDD and operating system.
If needed the present sys number is #6M81L51-595B
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Jan 31, 2014
after switching the boot settings from uefi to legacy, I can't enter my bios anymore.
Neither with F2 nor F12.
He shows me that "Operating System can't be found".
Did the switching for testing another OS.
Is there any trick to enter the bios to switch again to uefi mode?
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Nov 20, 2012
I just bought an Edge 130 and wanted to set it up today. But I just can't enter the BIOS! I keep pressing F1 during the Lenovo splash screen. I've pressed it repeatedly, held it down, I even tried it with the Fn button pressed. Nothing worked.
I've have been working with and professionally supporting Lenovo (and before IBM) notebooks for over 10 years and not once did I have such a problem. This is only the second E-series notebook I have ever had. I bought myself an E525 last summer and had no such problems and at work we have T-, X- and W-series.
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Jun 16, 2014
How can reset BIOS setup hp Compaq nx 6110
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Sep 7, 2013
I've a Lenovo G580 Laptop (2nd Gen PDC B960, 2 GB, 500 GB, DOS) When I bought it came pre-installed DOS, and then I install Windows 7 ultimate (32-bit, i didn't know at that time, 2nd gen PDC are 64-bit). My friend recommend me to disable UEFI from boot setup before installing any non-genuine OS, so I did disable that. My laptop is working fine, but all of a sudden it started to do random mouse freezes, surprisingly pressing ALT+F4 works like a charm to make mouse work again (by mouse I mean pointer actually,I think may be it's because any virus/malware or whatever that was, and also I was planning to change my OS to Windows 8 (it's after 10-11 month of purchase date), so I decided to format anyway, instead messing up with mouse freeze problem.
I'm not able to start my BIOS setup, nor able to use quick boot option (to select various bootable device option from list)
I try to press recovery key (small button near power button), that open recovery module properly (no glitch/error).but unfortunately I don't have any backup made previously so no use of recovery module.
and then I restart my laptop, then I press F2, it shows the first screen of BIOS menu, but my system stuck there (unresponsive state), i've no option else directly turning it off by holding power key for few seconds,..
and then no boot menu F2, F12 still unresponsive.
means whenever i open recovery module it able to open F2 menu (not F12) but that stuck too.else it just completely ignore F2, F12 I'm not a computer noob (not flaunting), but I spend last 4-5 hours looking for a solution for it, but couldn't find any solution by myself.
although my laptop is not in not working state. somehow I manage to install windows 8, but it's really weird that I can not access BIOS menu, my laptop is no longer in warranty period so I can experiment with it any way I want.
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Mar 28, 2013
I have a Dell Studio XPS 13 (1340) and when i switch it on the power lights etc come on and the screen is blank. After a while it shows the Windows desktop and the laptop is ready to use but I cannot see the DELL logo at start up or am I able to get into BIOS. However when I plug the laptop to an external monitor it displays the LOGO properly and I am able to get into BIOS.
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Dec 9, 2013
Recently I purchased a Dell Latitude D830 motherboard as a replacement for the damaged one in my own system.
The seller didn't tell me that the system has a customized bios and a password, instead he announced it as 'password free'. The board is working and I can enter the BIOS but all settings are locked with a password.
As the seller refuses to take it back, I need to reset the system. The first owner of the board is known and I have the service tag ready. Is there any chance to reflash an original DELL BIOS and to reset the password(s)?
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Apr 25, 2013
Where can I find 24co2 chip on system board of the dell inspiron 700m? Somehow the BIOS has been blocekd . When I run the laptop I can see a white inscription "Enter Password" on the blue background. After typing wrong passwords three times I can see an inscription "Please enter master password". I've tried to generate a master password but without success.
Generated password was: hw4lha04
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Nov 16, 2014
How to enter bios in pavilion15-n238tx I'm trying with F10 when start up but nothing pop out !!
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Dec 18, 2011
How can I enter the bios in a recently purchased Edge e530 ??
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Nov 12, 2014
How to enter in BIOS if my using laptop is acer iconia W4?
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Sep 19, 2013
I formatted my laptop and installed windows 7, and I want to reformat but can not access the BIOS SETUP, already tried different keys without success?
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Jan 13, 2015
I want to factory reset my hp mini 110 but it keeps asking for the current password when I try to enter the bios. It displays Fatal Error CNU9390DP2
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Jun 30, 2014
I have a Elitebook 8440p .and i need to get into the bios. where can i get a password to enter the bios?
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Jul 4, 2012
My machine is Lenovo Z580 with Windows 7. Some time ago I accidentally installed Linux Mint on my whole HDD, so all the partitions and files (including recovery partition) were erased. I then installed back Windows 7 and partitioned the HDD.
However, since the incident, I'm unable to enter BIOS. I'd like to change boot sequence, because the laptop wants to boot from network, displays an error, and then boots from HDD and Windows 7 starts. I can access boot manager with F12 during boot, and the entries are (those aren't the exact names of course, except the first one):
1. ubuntu <- yes, that's how it's called. I guess it's a remnant of Linux Mint installation
2. booting from network
3. booting from HDD
4. booting from DVD
5. booting from USB
I tried the following things:
1. pressing F2 at boot. it used to work before the incident, now the laptop ignores it and proceeds to attempting boot from network, displays an error, and then boots from HDD.
2. using Novo button instead of power button, then choosing "BIOS setup" option - the laptop still proceeds to boot OR displays black screen and need to be shut down
3. removing boot entries using Ubuntu via USB stick [URL] ..... - I can't remove any entry, because after using
>efibootmgr -v
no list appears, and when I enter
>efibootmgr -B -b 001
or any other number, I get an error that the entry wasn't found.
I can't flash BIOS because Lenovo didn't provide the necessary file for this model. I also can't sent the laptop to repair because my warranty period ended two months ago.
So, I flashed the file attached here: [URL] .... and everything works now! the "ubuntu" entry has been automatically deleted and I was able to access BIOS and change the boot order.
Before installing ... write down MAC address of your LAN card, because it'll get deleted after BIOS update!
1. press windows key+R, type cmd and press Enter.....
2. in the opened command window, type ipconfig /all and press Enter, find the entry regarding your Ethernet connection and write down the physical address....
3. Flash BIOS update
4. After reboot follow this guide: [URL] .....
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Oct 14, 2014
The original hdd was stopped functioning on my aspire v5-431. I try to put in other laptop but wont spin at all. The laptop was preinstalled with Windows 8 UEFI and safe boot on or something like that and gpt partition i guess and now i can not boot or enter in bios, how to flash bios or to install on this new hdd windows 8.
I tried everything from removing the motherboard batteryto boot from usb with bios file and Crisis files and nothing. The f2 button doesn't work and acer crisis recovery ask for wph file format and i just have rom file format.
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May 7, 2010
I just got an acer aspire timeline 5810tz, which came with vista, so i was in the process of reformatting it to have XP, which i've done several times on my previous laptops. When i changed the bios to IDE, which is what i read was the correct setting (perhaps this is where my problem is?), i found that i could no longer boot the computer or access setup, bios or the boot menu. When i attempt to do any of these things, the computer just sits on the logo screen.
i'm getting fairly desperate at this point, having tried a large variety of solutions, key combos, removing the battery, etc.
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Sep 12, 2012
I am unable to enter the BIOS (or the boot device and application menu) of my T530. When I press Enter at the 'Press Enter to interrupt normal startup' prompt, nothing happens. It just ignores my input completely. F1 doesn't do anything either.
Otherwise my ThinkPad is working fine, but I would like to change some settings (especially change the boot device, to boot from USB).
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Mar 29, 2014
I am unable to enter Bios settings on z580 with windows 8.1. I have tried everything including holding shift with shutdown and accsesing bios within windows, nothing seems to work and windows just strarts up normally. I also can't find a update to fix this problem.
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