Dell Inspiron 15 3521 :: Battery Would Not Charge - Press F1 To Continue Or F2 To Enter Setup
Jan 17, 2015
I have a Dell Inspiron 15 3521 which, until recently, was working fine.
This morning I, after a rebooted, I got an error message informing me that the battery would not charge and to press f1 to continue or f2 to enter setup. I continued and booted into Windows fine but noticed it wasn't charging, I rebooted to see if the error message would go away. It didn't.
I booted into the BIOS, loaded the "optimized defaults" and rebooted only to be greeted by the same error message.
There were quite a few posts with similar issues, so I tried a couple of the solutions to see if any of them would work(updating the BIOS to A12, rebooting with the battery removed and then replacing it, deleting the two driver under batteries in device manager, etc.), but none of them resulted in the battery charging though the error message went away.
After playing around with it for a while, I noticed the following behavior.
1. Initially, in the BIOS, it said something like "Your battery is temporarily disabled, please turn off your computer and try again when the unit is back to operational temperature" . After removal/reboot/re-adding, it reports it as healthy.
2. The AC adapter is reported as unknown when the battery is plugged in. If I remove the battery, it is reported as 65W. Adding the battery results in it reporting as "unknown" again.
3. If I am in Windows with the battery plugged in and not charging(as reported by windows) and I remove the AC adapter from the socket in the wall and plug it in again, the green light on the power brick glows for 5 or so seconds and the icon in the system tray shows charging. Unfortunately, it then turns off a few seconds later and the icon shows it running only on battery power.
I've seen quite a few of these posts, so I'm not expecting a definitive answer. As of right now, I'm running with just the AC adapter plugged in and the battery removed. It works "fine" this way.
NOTE: This seemed to coincide with a run of windows update. Prior to that, it was working correctly running on a fresh install of Windows 8.1 . Either that, or it was just a coincidence.
Have had my Helix for just two days and this morning I got a 'Keyboard Dock Fan error'. I have updated all software including BIOS updates, so before I return my laptop to the reseller, my question is, is there anything I can do since I assume this is a hardware fault ?
I think I mistakenly applied a Windows 8 Energy Management update to Windows 7 64 on a N586 and now the volume and display screen bars do not show.
I'm unable to reload the original drivers: error message "A later version of Energy Management is already installed on this machine. The setup cannot continue"
Now can I resolve this and reinstall the original Energy Management driver?
Since the past couple of days I am receiving this Error 2102: Detection error in HDD2 during every cold/warm boot. It pops up even after a complete powerdown for overnight and boot up the next day. Further, the boot itself has become very slow - shows blank screen until the Thinkpad logo is displayed, followed by which the error message pops up.
I have recently been completely unable to access the set-up area of my bios on my Dell XPS 17 L702x laptop. On booting, i keep pressing the F2 key which seems to be registered by the BIOS as the text that says 'Set-Up' lights up. However, instead of entering the setup, the BIOS simply continues booting my operating system. Even if I remove all of the hard drive's, I cannot enter the set up and the BIOS boots to the PXE Setup.
I have tried reflashing the BIOS but nothing changes, the set-up is still inaccessible. I can't even change the boot order using the F12 key.
I really need access to my BIOS and I am all out of options.
I have bought a new dell Inspiron 3521 original Battery but it is not charging...when i placed the new battery the battery indicator flashing red light. When i connect the new Dell 90w Adaptor when laptop is Off the indicator turns white colour with blinking. I kept charger for more than 3 hours still the white light battery indicator with blinking.
Does the Battery charge when Laptop is turned Off, wil get any Battery indicator. How many hours need to charge a new battery.
Can i use Dell 90W battery to charge instead 65W?
I have tried removing static power , removing battery holding power for 60 seconds..removing all external items.I couldnt able to turn on the Laptop.
My W530 displays the "To interrupt normal startup, press Enter" message on startup. If I press Enter, I hear a beep and a message comes up indicating that a menu will be displayed, but Windows 8 starts loading shortly afterwards.
When I see the message, I can press F1 to get to the BIOS, F10 for Diagnostics or F12 for a Boot menu, but for some reason enter doesn't work.
I've tried several things, including using Recovery DVDs received from Lenovo to wipe the system (including formatting all drives), but still no luck.
When I originally received the machine, the "enter" key would bring up a menu, but I have screwed something up and even a full recovery from Lenovo DVDs didn't work. I run Windows 8 and after receiving the machine used the Create System Image feature (which I had used many times in Windows 7), but a subsequent restore didn't go well and that is when the "enter" stopped working on startup.
Recently purchased the new i7 XPS 13 model (L322X). It's a lovely machine, but I have two problems with it.
Firstly, I can no longer enter the pre-boot setup screens. It did work originally, but now it simply doesn't load. I can still switch between different boot modes (Legacy BIOS mode, UEFI+SecureBoot, UEFI+No-SecureBoot) but I cannot actually get into the setup screens any longer.
If I switch to Legacy BIOS mode, then I do get text on the screen (bottom right) suggesting I can press F2. If I hit the key, the text changes colour slightly to suggest the keypress has been recognised, but then just proceeds to try and boot the machine (which fails as expected as there is no legacy bootloader).
Is there some kind of EFI variable that affects this - perhaps locking me out? I can still use the machine fine, but this is obviously disconcerting.
The second problem is manifested when I enter the Diagnostics utility in the EFI bootloader.
It reports all is well, except the Graphics:
It states:
Error Code: 2000-0332 Validation: 80763 Msg: Video memory - Video memory integrity test discrepancy
Please record the above Error and Validation codes
Further details are: Vendor Name: uEFI Product ID: Graphics Protocol Vendor Version: N/A VIDEO ADAPTER MEMORY TEST FAILED: 'Scan-test' AT LOCATION 0x3f00000 EXPECTED VALUE 0x0000000000000000 ACTUAL VALUE = 0x3030e6d8e977aa55 Test Results : Fail Error Code 2000-0332 Validation 80763 Msg: Video memory - Video memory integrity test discrepancy
Recently my battery 'time remaining' meter have been showing outrageous time left (e.g. 55 hr 35mins). I have looked on the internet for solutions but I couldn't find any.
I have a HP Envy X2 that is prompting for a password to enter the BIOS setup. I apparently have lost the password. I am able to boot windows, but cannot enter the bios setup. How may I reset the password?
Just purchased. During setup, notices battery icon shows connected, but battery not charging. I have pulled battery in and out several times, cleaned terminals, still no luck.
I can't get into the bios anymore. I updated the bios via the BIOS Update Utility 2.56 and after that I can't see the "press enter to interupt normal startup" message anymore. And therfore can't get into the bios. Windows is still booting normally.
My initial thoughts were that I had a battery issue the Ion battery. So I went to dell and purchased a new battery 2 weeks ago. Plugged that guy in and my theory was a bust.
Next, I turned to the ac adapter and decided it must be the problem. Back to dell to drop some more $$$ - just arrived and...well, let's just say I wouldn't be writing to this post if that solved my problem. I have surfed through various other posting will no avail.
The laptop can run fine on just the ac power - just no juice is getting to the battery to recharge it. I went into the BIOS set-up and it stated that it did not recognize the ac adapter -
can't figure why that may be the case, but none of the less I've got nothing but Dell products here - no knock-offs. Any suggestions or theories? I just can't believe I could have a bad motherboard here - the laptop works great otherwise.
I replaced the battery on my laptop when the battery symbol changed to a x next to it. From what I understand it means the battery needs replacing. I had to get a generic battery which was for a 1525.
It charged for awhile, then stopped. When I turn on the laptop I get a message "The ac Adapter and type cannot be determined. The battery may not charge. And so on.
The AC Adapter I use is a Tarus 95watt, which I used before on the original battery.
Should I replace the battery or is there another possible problem, Is there a diagnostic test for the battery system?
I have an old Inspiron 1750. I bought a new Dell battery and I am getting the message plugged in, not charging. I have the original DELL charger. This was not a problem with the old (not DELL) battery, which still charged but only held the charge for 10 minutes.
I just bought a brand new battery for this laptop, it came with 53% battery life and because it has been plugged in it hasn't dropped a percentage but will not charge. it says in the battery info that it's plugged in but not charging.
I have 3 years old dell inspiron 1300, everything worked just fine till today morning, i can't turn my computer on without the plugging in the charger, my battery is always at 0.0% (charging),
the battery was working just fine couple days ago giving me over 1:30 hours on battery power but takes more time to charge as when it was new,
and yeah, the bat. charging LED is always on (solid Green).
Bios setup shows the battery performs normally and this what i get from the Device information (Ubuntu) :
I love my new Inspiron 17R SE 7720. But I do seem to have some battery issues...
The battery simply never seems to charge to 100%. It charges to just 55-60% or so and never seems to get any higher. I've tried all the various power settings, including the various Dell special setting. Nothing seems to work.
It will be tomorrow before I can run the diagnostics I found in the support pages. But I'd like to make sure I'm not just missing something. Should it be charging when it's powered down but plugged in? I would think so, but still goes no higher than ~57%.
I have had this laptop for 2 years and after the first year I had to replace both battery and adapter.
The first generic adapter I got was fine until the cable split (my fault as I was wrapping the cord around the brick).
I got the second generic from the same place I got the first. I bought the new one last month and since then I have sporadically received a message that the adapter wasn't OEM and that it wouldn't charge the battery. It would get back to charging after a reboot or stand by.
Now I have tried everything but it won't get back to charging the battery. I did a search here and found others with the same problem (different dell laptops) solving the issue by flashing the bios.
Can anybody point me to the correct file I should download for my laptop as well as explain what should be done to flash the bios
I have russian system (Windows 7 SP1 with all updates on Inspiron N5050) and corresponding Dell software (on russian), but I'll try to describe options, like they be on english. You should to determine appropriate, corresponding to english analogues.
In the battery settings there is one checkbox, like "disable battery charge", with description, pointing to battery charge disabling until next Windows boot. So, if I check that checkbox, then...
Which EXACTLY system event(s) or situation(s) (the most comprehensive list) triggers the charger back to charge the battery, because "next Windows boot" is too unclear. For example, what about hibernate mode? Precisely, returning from it is not the Windows boot! In which moment of boot that trigger changes? Which system event(s) (application and/or hardware) generates initial command for it, what chain of devices and software calls involved (and can or can't be involved in different situations), how much time approximately consumes each chain link, and mention all affecting hardware settings and Windows settings.
I have a dell inspiron m5030, which is out of warranty, and unfortunately it wont charge the battery, or boot from the ac adapter and since the battery is dead I can no longer turn on the laptop. I already sent this laptop back to dell 2 prior times when my warrenty was still active due to the 7 beeps and I think that the mother board is going bad for the 3rd time.
Inspiron 1525 - Battery will not charge with plug connected. Upgraded to current version Bios with no change in error.. Upgraded from 65W to 90W adaptor with no change in error. Swapped known good battery that had 55% power left and it would not re-charge. Put "suspect" battery that had 0% charged into another machine and it is now charging. My laptop will work on cord power and will work on battery as long as I charge it elsewhere. I suspect that something is wrong with the laptop power interface and it is not allowing the power to transfer to the battery charging function. Is this a software issue (I thought the BIOS upgrade might fix this) or a hardware failure. If it is a hardware failure, can I fix it?
I was using my laptop today, and the battery light just randomly started blinking red, even though the battery still had 33% left. So I plugged it in, and the light still kept flashing and when I held my mouse over the battery icon, it said that it was plugged in but not charging. Does this mean that the battery is toast?
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.
This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest 2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
I'm using a PA-12 family adapter, which is also a replaced one.
My laptop(Inspiron N 4050) works fine last night and since the battery went down, i turn off without any problem and when i plug the charger the adapter light went off. and it 's not getting charge.
I got the same problem earlier also and i fixed it with my international warranty. but from that date only 4 months have gone and i got it again. but last time i got an error message. but this time i did not get anything just got off normally.
