Dell Inspiron 7347 :: Mouse On Touchpad Hangs Up Intermittently
Jan 5, 2015
I have had my Inspiron 7347 for a few days. When operating on the battery, the touchpad exhibits some quirks that make this P:C extremely hard to use as a portable laptop.
The mouse on the touchpad hangs up intermittently, sometimes for several seconds. This erratic behavior makes using the mouse terribly difficult.
When scrolling using the mouse on a vertical scroll bar, the right click menu for the desktop keeps popping up. I must move the mouse away from the scroll bar, left click to get rid of the right click menu, and return the mouse to the scroll bar. Sometimes this behavior is constant when scrolling through a long page, making it impossible to use the mouse to scroll.
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Nov 9, 2014
I just picked up an Inspiron 13 Signature Edition from the Microsoft Store. Pretty decent hardware so far. This is the model with Core i5, 8 GB RAM and 1080p screen, and was only CAD$699+tax after a $100 discount.
I noticed in store that I could not find any options to change touchpad behaviour in detail. Specifically I would like to disable single tap to click (considering this touchpad can press-click I'd rather not accidentally tap-click). I would also love it if I could have the gesture working where triple-tap is like a middle mouse button press.the non-Signature edition of this unit comes with Dell's touchpad driver and all I'd have to do is get the driver from Dell. However when I entered the service tag into Dell's site I did not find a Touchpad driver. I found one from Synaptics for its smaller cousin the Inspiron 11 and guessed it might be the same pad but I could not get the driver to work successfully.
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Nov 28, 2012
Dell Latitude E6400 ATG mouse pad works intermittently. It will work then stop and I have to use the keyboard nub. Then it will work. Then it will not work and it will drift to one corner. If I press on either side of the mousepad wrist rest area it will drift faster.
This is why I think it is a hardware issue.
I have updated with the most recent driver several times and it does not correct the problem. Driver is dated 1/13/2011
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Apr 7, 2013
how do you disable the touch pad when using a mouse or typing on a Inspiron 15Z Ultrabook?
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Oct 20, 2014
I recently bought a Dell Inspiron 5547 about 2 weeks ago. I've noticed a problem with the touchpad. My mouse sometimes moves erratically by itself. I'm not sure if this is a windows 8.1 issue, a hardware issue or driver issue. I have noticed that closing the monitor and then opening it again usually stops the mouse the issue temporarily.
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May 26, 2009
I have a problem with my notebook Lenovo N200 (0769). It has appear out of a sudden.
It was working fine a few days ago but at one point it stopped booting.
The bios correctly recognizes (apparently) all the the major components... but it hangs at one point after the message:
"Mouse initialized"
The weird part is that it would not even boot from CD. It just hangs...
I tried removing the HDD and booting from a CD and everything went ok. I mean that the system would boot from the CD. So my suspicion is that the HDD is broken.
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Feb 7, 2013
I'm having a problem with my Dell Inspiron 1720. When it is plug in (with original adapter) touchpad mouse is constantly freezing, plug in mouse is not working, and i hear a buzz in my speakers. When it works on batery everything is ok. Is the problem adapter or something else?
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Apr 15, 2013
I wish to disable the touch pad on my Inspiron 1545 with Windows 8.. I have a Logitech wireless mouse. Currently both the mouse and the touch pad operate the curser. I want to only use the mouse. In Windows 7 the default was mouse only as soon as the wireless interface was installed. This is not the case with Windows 8.
I've been told to go to the Device driver and select the touch pad under Mouse and other pointers. The touch pad is not listed. I've tried disabling the PC Mouse compatible but the disable button is inactive.
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Nov 28, 2014
Bought an Inspiron 13 7347 recently.
When i went through many review sites, they mentioned it has 8GB SSHD. But there is nothing mentioned such as SSHD on System configuration when i checked in the PC.
I have no comlaints with the performance yet may be because i have not used enough. But then how is the machine so fast and wakes up in second if its not an ultrabook and has not any SSHD in it?
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Oct 13, 2014
I just received my new Inspiron 13 7000 series after much waiting... First use, all goes well, I set up windows 8.1 without any problems, look around, install a few software like google chrome, vlc player. All goes well.
But then, I shut it down and go run some errands, and when I come back it won't turn on anymore. The the LED on my charger is on but the one on the laptop isn't. what I could do?
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Nov 21, 2014
I have a dell laptop computer (Inspiron 13 (7347, Mid 2014)). I tried to restore the win8 to a point but it failed. Now it can not start windows 8. "Your PC ran into a problem and needs to restart. We are just collecting some error info, and then we will restart for you". My computer was restarted again and again but the problem is still exist. I think I need run windows 8 system restore but I do not know how to do it...
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Jan 21, 2015
I just returned my previous Inspiron 13 model 7347 (the i5) because of screen flickering thinking I had a bad computer. The replacement is doing the same thing.
On battery the screen will flicker every 10 seconds or so. It is especially noticeable when the brightness is turned all the way down. I have tried going into the Intel HD graphics control panel and disabling the display power saving technology. I have also gone into Power Options and disabled adaptive brightness. I even went into the Dell extended battery life options and disabled Dell Intelligent Display. Nothing has worked. The screen still flickers and it is quite annoying. This is the second computer doing this in 4 days. I don't want to go back and return the second laptop if I don't have to.
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Feb 24, 2010
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
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Dec 1, 2014
Brand new Inspiron 13 7000 (7347) 2 in 1. Its just out of the box, and I'm just finishing windows updates and Dell Drivers.I seem to be getting this error message when I boot up, maybe 10-15 % of the time"AC power adapter wattage and type cannot be determined"..As with others, Press F1 to continue, F2 to check Bios, F3 to ignore this.In bios I see <unknown power adpater> I unplug and replug the power supply and it magically comes back as <65 watts>
When this issue is occuring, the battery won't charge, it held at 91%. I also got the warning in Windows one time.Is this just the power supply, or the laptop itself ?
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Jan 1, 2015
I replaced HDD with SSD on my new 7347, and then did a clean install of "Windows 8.1 Enterprise N" in order to be able to run Hyper-V virtual systems. I have applied all Windows 8.1 updates and installed Dell 7347 drivers and updated the BIOS to A03. All is working except screen auto rotation.The Device Manager indicates that HID Sensor Collection has a driver problem and cannot start as shown below:
Clicking on the HID Sensor Collection shows the unable to start (Code 10) issue.Is there some other DELL driver I need to install? I have tried running Windows 8.1 Troubleshooting app and it shows this: I have also run the DELL Support "System Analysis" option as shown below and it loops on requesting me to install the 7347_Chipset_Driver_NDGM4_WN_9.5.22.1760_A00 driver which I have done multiple times.
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Jan 27, 2015
I'm thinking of buying a new 256GB SSD for my Windows 8 and music files, documents, steam games, etc. But I'm somewhat hesitant because I don't want to lose all of the data and reinstall games. How would I move my OS over to a SSD without losing everything on my hard drive? And is 256GB enough for these staffs?
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Nov 9, 2014
Yesterday i bought a Dell Inspiron 13 7347 and I dont know whats wrong with the touch screen on my Dell Inspiron 13 7347. The screen keeps flashing white bubbles, white streaks and the icons are all moving around, shrinking/expanding; and jumping from one screen to another?
I disabled the touchscreen driver and now its working fine without the touch screen; by the time i enable the driver
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Apr 7, 2013
My 15Z touchscreen works intermittently. It will be working just fine, then it starts to take a second to respond. Then it stops responding at all. Then it starts working again. I cannot identify any pattern to it.
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Nov 27, 2014
I have an Inspiron 15R 5521 that intermittently restarts at various times. It doesn't seem to matter whether I am working in an MS Office Application or Firefox, IE, Chrome at least as far as noticing a pattern.
I have tried to run the diagnostic tests on the Dell Support site numerous times and keep getting the message "A problem has been detected, please try again" at the third step in the Diagnostic test process, 'Installing my Dell client'.
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Mar 19, 2009
I just upgraded from 32 bit Vista to 64 bit Vista (it was free). The onboard mouse buttons and touchpad work fine in Vista 64. My problem is that I always use an external mouse. When I'm typing and my palm hits the touchpad my cursor moves. In Vista 32 bit I could set the onboard mouse buttons and trackpad to switch off in the Dell touchpad driver whenever an external mouse is plugged in. There is no 64 bit Vista driver to download from Dell. How do I turn this touchpad off?
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Apr 20, 2009
I know about the DC Jack problem the 5150 has and I don't think this has that it works great with the AC adapter plugged in.
I have already tryed another battery and same results. I ordered a new AC adapter and I am (albeit impatiently) waiting for the arrival. So in the meanwhile I thought I'd ask here if anyone has any ideas (And if the AC adapter doesn't work)????
I have already done a search and the only relevant item I found was something about the LVC14A chip issue and was wondering if it could be that?
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Aug 11, 2014
When I left click on my Dell Inspiron 5748 it will intermittently act as though I right clicked (and bring up the menu)...
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Sep 27, 2014
I just received my Inspiron 15 5547 computer 2 days ago and one thing I noticed is that intermittently the touchscreen freezes for 3-10 seconds at a time, when this happens the computer is not frozen, I can still move the cursor with the touch pad or with a Bluetooth mouse.
I have contacted tech support and they advised to give it a few days to see if it continues to happen and confirm that the computer in fact does not freeze. I am wondering if this is normal for this model? Or if this is an actual hardware issue with my computer.
I also am wondering about getting a stylus to use on the screen for drawing. If I get one like the Adonit Jot or one like used for a Samsung Galaxy Note III would that work? Would it cause any damage to the screen?
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Feb 4, 2014
Inspiron 11 touch screen stops working intermittently. Need to restart it. It was upgraded to 8.1.
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Mar 27, 2009
I noticed this problem with my studio 1537, I usually use a external bluetooth mouse at home, but I don't bring it to school. When I do use the mouse I disable the mouse touchpad.
However the problem is that if i kept the mouse on and connected and allow the laptop to sleep, when I turn it on the next day at school I don't have mine external mouse with me and the touchpad is still disabled, which I thought it would have automatically enable itself since it doesn't detect an external mouse.
I was just wondering if anyone does this and might have already figured out a way to solve the problem. So far the only way I can fix this problem at school without using external mouse is to restart the laptop all over after I wake it up from sleep first.
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Jan 24, 2015
I have a DELL Inspiron 15z 5523 which intermittently make a repeated series of 5 loud beeps. The support site seems to suggest a problem with the CMOS/Bios coin cell battery. So I presume I need to replace this. Does this sound right?
I have the user manual that shows how to replace this battery (after taking everything apart!) which looks do-able. But I can't find out what kind of coin cell battery I need to buy for replacement.
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Apr 17, 2010
I have a collapsed left mouse button on my m1530 touchpad. The button still works but does not return to its original position so it is most likely the return spring (or whatever it is) that is broken.
The laptop is out of warranty so I'm looking for a way to fix this myself. I've tried searching for this part but with no success,
and I can't find any pictures of this part to tell whether I can use some other substitute.
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Apr 10, 2013
When I'm using the laptop to write documents... or emails my hands brush over the touch pad and the slip act of swiping the neatly organized lines of text becomes jumbled gibberish
How do I disable the touch pad when using an external mouse?
laptop is latitude d520 running XP
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Aug 18, 2009
Mouse is jumping all over the screen - I believe because it is easy to accidentally brush the touchpad while typing.
The Control Panel - Mouse on this Latitude no longer has an option to independently enable/disable the touchpad and the pointing stick - but surely there is a way to do this on this e4300.
Am running XP - 32bit.
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Jan 21, 2015
I tried to clean the underneath of the touchpad mouse buttons of this Dell Vostro 2520 Notebook. since then both the buttons are not working. I am not being able to use the left right buttons and now using an external mouse.
What do I need to replace? How to purchase and from where. dell techincl support phone waiting time is currently 2-3 hours. I just tried.
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