Dell Inspiron 7347 :: AC Power Adapter Wattage And Type Cannot Be Determined
Dec 1, 2014
Brand new Inspiron 13 7000 (7347) 2 in 1. Its just out of the box, and I'm just finishing windows updates and Dell Drivers.I seem to be getting this error message when I boot up, maybe 10-15 % of the time"AC power adapter wattage and type cannot be determined"..As with others, Press F1 to continue, F2 to check Bios, F3 to ignore this.In bios I see <unknown power adpater> I unplug and replug the power supply and it magically comes back as <65 watts>
When this issue is occuring, the battery won't charge, it held at 91%. I also got the warning in Windows one time.Is this just the power supply, or the laptop itself ?
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Aug 1, 2008
When I boot up my laptop, I get this exact error:
Quote:
The AC power adapter wattage and type cannot be determined.
The battery may not charge.
The system will adjust the performance to match the power available.
Please connect a Dell 65W AC adapter or greater for best system performance.
To resolve this issue, try to reseat the power adapter
Strike the F3 key (before the F1 or F2 key) if you do not want to see power warning messages again.
Strike the F1 key to continue, F2 to run the setup utility. Press F5 to un onboard diagnostics.
Screenshot:[url]
I recently updated from BIOS A08 to A09 if that matters. Any ideas?
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Mar 19, 2013
By now you know what error I am getting, but still here are the screens:
I've pressed F2 and all that stuff, here's what I get in to BIOS;
It'sstill under 1 year warrenty.
Only 34% battery left 0x...
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Jan 30, 2009
For the last two weeks, every time I start my Dell INSPIRON E1705 while using the power supply I am greeted with the following message. "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation". I press the F1 Key and everything works fine. I've read about this on other websites and most say it's a design flaw in the power supply after the cord has been properly wound around the supply as designed. Apparently a few of the cords internal wire strands become broken and cause this message.
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Nov 8, 2014
I have a Inspiron n5110 laptop and for about a month it had a problem. It works fine (battery charges as usual) until a power drop (even for a second) occurs. When power comes back battery does not start to charge. It gives a error message "AC power adapter type cannot be determined"...
I suspected the fault may be with the power charger/adapter and searched for new one in the store. But there I came to know compatible adapter for my 15R laptop is a 90W adapter. [URL] ....
And I got a 130W adapter when buying this laptop. So I thought they must have switched it by accident and it didn't bother me since it worked fine until now. But according to store, the adapter I'm using now does NOT supposed to be compatible with N5110
This is what I have now : [URL] ....
I have a working 90W dell adapter from my friend and i tried it to my laptop. It also gives the same error as above except my laptop identifies it as a 90w adapter and asks for a 130W adapter instead(When my adapter is plugged-in it doesn't even identify it as 130W as you can see from the image).
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Mar 18, 2013
So my power cord or battery is garfunkled and it doesn't hold a charge. I use my laptop (Dell Inspiron 1501) with the cable plugged in all the time. I'm perfectly happy with this and there is absolutely no way I'm paying any more for any charging equipment (battery or otherwise) when I can get a faster laptop for cheaper than the cost of the charging equipment. So I'm not going to spend any more money and I'm perfectly happy with how the laptop works.
I don't need a solution but when the laptop boots it stops at this error message (in the BIOS or DOS or w/e before the OS loads) until it gets some user input okaying it to continue booting.
I want to disable the message to allow the computer to boot into the OS when it is turned on. I either want the message to time out or not to appear at all. I looked in the BIOS (which is the simplest BIOS I've ever seen and has practically no options outside of boot protocol) and didn't see any options related to error messages or to act in any way.
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Dec 7, 2008
This problem actually popped up on me a few months ago, but I was able to remove and insert the power cord a few times and the message would go away and I would be able to charge my battery. But as a month or two passed, it became more finicky, and I had to jiggle with it a little more, but still, I was able to charge my battery and use my laptop wire-free.
Now today, I've been trying all day, and cannot for the life of me get the battery to charge. I get the following message when I plug the wire in.
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
Also, I think its worth nothing that a lot of people mention that this error message comes up while they are booting their Laptops, mine only comes up once Vista is loaded and I attempt to reinsert the cord.
So, I have tried another Dell charger, a 90W one, and the same problem does occur (My original is a 65W). I am planning on getting a different battery tomorrow to see if it is the battery, as this ones usable life was getting quite low, down to barely a half hour per full charge. My warranty, although I'm not sure of the specifics, was not expired when this problem first came up, but is now expired by I would say 2 months at the most.
Oh, I have a M1330, and I have gotten a lot of use out of this laptop
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Feb 3, 2013
I bought a new docking station to improve my workplace at home. Unfortunately I wasn't able to start a system because of warning during a booting sequence : "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge....etc". After that waring the only possible action is pressing F1 button to shutdown a system.I connect an AC adapter directly without a docking station, a system started properly.
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Feb 23, 2013
I recently purchased a refurbished Dell Latitude D630 and everything was great. After a few months the laptop would every so often get a message saying:
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
It was ok after I fiddled with it and it would charge normally. Now the battery refuses to charge with my adapter and runs only on AC power. I assumed I just needed a new battery but then something weird happened. I used my girlfriends charger to charge my battery and it worked 2 times, but strangely after the last time her computer started getting the exact same message and hers was fine beforehand. Is the battery somehow draining the adapters? I've never heard of that happening before. What should I do?
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Feb 11, 2013
I have encountered a problem with my laptop - a Dell XPS 15. When the computer turns on, or I insert the charger, the following error message appears:"The AC power adapter type cannot be determined. Your system will operate slower and battery will not charge. This problem might be solved by: Ensure the plug is inserted completely for best system operation. Connect a Dell 130W AC Adapter or higher." I first encountered this problem a few months ago but on occasion, I have managed to get it working by taking the charger in and out a few times.
Though over the last couple of days, it won't charge at all. I have tried using another charger, which yielded the same results; though it was not the exact same charger and actually has a lesser power output. I also checked the bios during start-up, and next to AC Adapter Type was 'Unknown'. Though the charger can power on the laptop without the battery inserted. Just yesterday, my computer also started operating a lot slower, at an almost unusable speed and I think this might be related.
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Apr 4, 2013
I'm using a old dell inspiron 6400 this isn't my main laptop anymore but i still love it so i want to fix it a year or 2 ago the laptop wouldn't boot i fixed it by taking one ram stick out of DIMM B i have 2 slots it use to have 512mb on each side one on dimm A and one on Dimm B. I want to use the second ram stick so i can use 1024 mb of ram. if i put them both in numlock 9 is on(and shining green) numclock A and Numlock down arrow are blinking(green).
and also i get a arrow at boot saying the ac adapter type cannot be determined please connect a dell 65w charager or better for optimal preformance and blah blah the battery will not charge and performance will decrease. I purchased to dell chargers with my laptop a 65w and a 90w they both give the sam error i did research on both my problems until i joined this and someone said that the cords were flexed and the wires weren't connecting. well both of my chargers have been flexed for 1-2 years is this why?
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Dec 7, 2014
My laptop model is Inspiron N5110, I bought it about 3 years ago.
Last week, there has been some power fluctuations and immediately the infamous message saying "AC power adapter cannot be determined" appeared, and the system is very slow right now even when the battery isn't inserted.
I tried uninstalling & reinstalling the "Microsoft ACPI Complaint Control Method Battery" and it did't work either.
What is strange is that one minute I can charge the battery with the same AC adapter & the system operates just fine, the next this infuriating message appears & hell breaks loose.
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Feb 27, 2013
I've got a XPS 15 (L511Z) which recently stopped charging the battery. It says plugged in but not charging when I hover the mouse over the battery icon. Luckily I've got an extended warranty and on contacting Dell they sent out a new charger. I plugged that in and the same result. In fact now when I boot the laptop it gives me an "The AC adapter plugged in cannot be determined" message.
Dell then asked me to buy a new battery since batteries are not covered in the warranty. Did that but still no luck. Am thinking that the original battery was ok to begin with anyway! Dell then asked me to update the BIOS but when I tried to with the update they gave me it failed, saying incompatible with the current hardware.
I then ran the DELL Support Center utility which identified another BIOS update which updated successfully but then I noticed that it changed the Product to L501X now. The charging issue still persists though.I've sent a response back to Dell but based on what I've been reading on the forums it looks like the motherboard would have to be replaced.
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Mar 7, 2010
Iv read a few posts online saying that Dell blocks people from using non dell power adapters on their machines by not letting those adapters charge the battery.
My issue is, I need a new power adapter AND a new battery.
I really don't wanna fork over $130 for a new 6 cell battery, Especially because on the dell site the reviewers themselves had given it a bad review saying the battery usually dies in a year or less.
That and my Budget is about $100 for both battery and adapter.
I need to find a battery that works, and an adapter that will actually charge the battery and keep the notebook charged.
This is basically a question out for Dell Inspiron users that have had this same issue and have had to replace the battery or the charger. If you guys could tell me what has worked for you and what has not, that way I can at least narrow down my options on chargers and batteries.
Id like to find a charger with the same volts as the dell charger has If I can't find a non official charger that works, could you guys at least point me to a less expensive site where I could buy the dell power adapter.
I would much rather just buy a charger and battery outside dell though because their products are by no means high quality and are in fact well overpriced.
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Feb 12, 2013
My Inspiron N4010 will not power on with the AC adapter or battery attached. I removed the AC adapter and battery then removed the memory modules.
I re-inserted the battery and the AC adapter but it sill does not do anything. When I plug in the power adapter the lights on the front of the laptop light up.
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Nov 28, 2014
Bought an Inspiron 13 7347 recently.
When i went through many review sites, they mentioned it has 8GB SSHD. But there is nothing mentioned such as SSHD on System configuration when i checked in the PC.
I have no comlaints with the performance yet may be because i have not used enough. But then how is the machine so fast and wakes up in second if its not an ultrabook and has not any SSHD in it?
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Oct 13, 2014
I just received my new Inspiron 13 7000 series after much waiting... First use, all goes well, I set up windows 8.1 without any problems, look around, install a few software like google chrome, vlc player. All goes well.
But then, I shut it down and go run some errands, and when I come back it won't turn on anymore. The the LED on my charger is on but the one on the laptop isn't. what I could do?
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Apr 25, 2010
so just what the title says,
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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Nov 21, 2014
I have a dell laptop computer (Inspiron 13 (7347, Mid 2014)). I tried to restore the win8 to a point but it failed. Now it can not start windows 8. "Your PC ran into a problem and needs to restart. We are just collecting some error info, and then we will restart for you". My computer was restarted again and again but the problem is still exist. I think I need run windows 8 system restore but I do not know how to do it...
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Jan 21, 2015
I just returned my previous Inspiron 13 model 7347 (the i5) because of screen flickering thinking I had a bad computer. The replacement is doing the same thing.
On battery the screen will flicker every 10 seconds or so. It is especially noticeable when the brightness is turned all the way down. I have tried going into the Intel HD graphics control panel and disabling the display power saving technology. I have also gone into Power Options and disabled adaptive brightness. I even went into the Dell extended battery life options and disabled Dell Intelligent Display. Nothing has worked. The screen still flickers and it is quite annoying. This is the second computer doing this in 4 days. I don't want to go back and return the second laptop if I don't have to.
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Nov 9, 2014
I just picked up an Inspiron 13 Signature Edition from the Microsoft Store. Pretty decent hardware so far. This is the model with Core i5, 8 GB RAM and 1080p screen, and was only CAD$699+tax after a $100 discount.
I noticed in store that I could not find any options to change touchpad behaviour in detail. Specifically I would like to disable single tap to click (considering this touchpad can press-click I'd rather not accidentally tap-click). I would also love it if I could have the gesture working where triple-tap is like a middle mouse button press.the non-Signature edition of this unit comes with Dell's touchpad driver and all I'd have to do is get the driver from Dell. However when I entered the service tag into Dell's site I did not find a Touchpad driver. I found one from Synaptics for its smaller cousin the Inspiron 11 and guessed it might be the same pad but I could not get the driver to work successfully.
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Jan 5, 2015
I have had my Inspiron 7347 for a few days. When operating on the battery, the touchpad exhibits some quirks that make this P:C extremely hard to use as a portable laptop.
The mouse on the touchpad hangs up intermittently, sometimes for several seconds. This erratic behavior makes using the mouse terribly difficult.
When scrolling using the mouse on a vertical scroll bar, the right click menu for the desktop keeps popping up. I must move the mouse away from the scroll bar, left click to get rid of the right click menu, and return the mouse to the scroll bar. Sometimes this behavior is constant when scrolling through a long page, making it impossible to use the mouse to scroll.
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Mar 18, 2013
I have been having issues with my battery since a year after purchase. Battery replacement error pops up. The power adapter usually quits lighting up, then it would light up. Today the laptop went dead and the adapter will not light up at all! Is it battery or adapter or both?
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Dec 1, 2014
Have a Dell laptop-Inspiron N5030. Running Win7 home prem. Having battery cannot be determined or charged issues.
Sometimes on boot up I receive the message "battery cannot be determined" and it says press F1 to continue, F2 for setup, or F5 for diagnostics.
I've gone into setup to check the battery information. States battery life is at 0%, battery health says its not a Dell battery. But the battery came with the Dell laptop and is original.
Sometime it makes through the boot process and when Windows boots to the desktop I get the error message "The model number for primary battery cannot be determined. This will prevent any battery present from recharging. Please insert a Dell laptop battery......
I've tried to update the bios, but it won't let me. It states that the battery and AC adapter must be connected, or something similar to that. I also have a Dell Latitude laptop and tried swapping out my AC adapter and got the same error messages.
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Jan 1, 2015
I replaced HDD with SSD on my new 7347, and then did a clean install of "Windows 8.1 Enterprise N" in order to be able to run Hyper-V virtual systems. I have applied all Windows 8.1 updates and installed Dell 7347 drivers and updated the BIOS to A03. All is working except screen auto rotation.The Device Manager indicates that HID Sensor Collection has a driver problem and cannot start as shown below:
Clicking on the HID Sensor Collection shows the unable to start (Code 10) issue.Is there some other DELL driver I need to install? I have tried running Windows 8.1 Troubleshooting app and it shows this: I have also run the DELL Support "System Analysis" option as shown below and it loops on requesting me to install the 7347_Chipset_Driver_NDGM4_WN_9.5.22.1760_A00 driver which I have done multiple times.
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Jan 27, 2015
I'm thinking of buying a new 256GB SSD for my Windows 8 and music files, documents, steam games, etc. But I'm somewhat hesitant because I don't want to lose all of the data and reinstall games. How would I move my OS over to a SSD without losing everything on my hard drive? And is 256GB enough for these staffs?
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Nov 9, 2014
Yesterday i bought a Dell Inspiron 13 7347 and I dont know whats wrong with the touch screen on my Dell Inspiron 13 7347. The screen keeps flashing white bubbles, white streaks and the icons are all moving around, shrinking/expanding; and jumping from one screen to another?
I disabled the touchscreen driver and now its working fine without the touch screen; by the time i enable the driver
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Oct 23, 2013
I have just installed an i7 2670Qm on my T420 today.The machine will crash pretty soon after booting up, with the screen having colorful vertical and horizontal lines before it restarts itself and give the memory error beeping pattern (1 beep-pause-3 beeps-3 beeps-pause-1 beep).So then I took out one RAM from the bottom, and the machine appears to work normally again, more or less.
In the OS (Win7 64), The power manager alerts me that the 65w AC adapter is giving not enough power, so the laptop is running on battery. I thought I just need a 90W AC brick so the laptop will work as it should, so I am arranging a 90w one to come in later. But on a second thought, if the battery cannot start the laptop with 8GB of RAM properly.
Is it the CPU or RAM or Mobo or something else? Where should I look?The machine works fine with the previous CPU i3-2310m and 8GB of RAM.The RAM modules I have are 2 x 4GB Samsung 2Rx8 PC3-12800S-11-11-F3.The BIOS version is updated to the latest 1.46.
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