Dell XPS 15 :: Power Adapter Type Cannot Be Determined Error And Running Incredibly Slowly
Feb 11, 2013
I have encountered a problem with my laptop - a Dell XPS 15. When the computer turns on, or I insert the charger, the following error message appears:"The AC power adapter type cannot be determined. Your system will operate slower and battery will not charge. This problem might be solved by: Ensure the plug is inserted completely for best system operation. Connect a Dell 130W AC Adapter or higher." I first encountered this problem a few months ago but on occasion, I have managed to get it working by taking the charger in and out a few times.
Though over the last couple of days, it won't charge at all. I have tried using another charger, which yielded the same results; though it was not the exact same charger and actually has a lesser power output. I also checked the bios during start-up, and next to AC Adapter Type was 'Unknown'. Though the charger can power on the laptop without the battery inserted. Just yesterday, my computer also started operating a lot slower, at an almost unusable speed and I think this might be related.
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Dec 7, 2008
This problem actually popped up on me a few months ago, but I was able to remove and insert the power cord a few times and the message would go away and I would be able to charge my battery. But as a month or two passed, it became more finicky, and I had to jiggle with it a little more, but still, I was able to charge my battery and use my laptop wire-free.
Now today, I've been trying all day, and cannot for the life of me get the battery to charge. I get the following message when I plug the wire in.
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
Also, I think its worth nothing that a lot of people mention that this error message comes up while they are booting their Laptops, mine only comes up once Vista is loaded and I attempt to reinsert the cord.
So, I have tried another Dell charger, a 90W one, and the same problem does occur (My original is a 65W). I am planning on getting a different battery tomorrow to see if it is the battery, as this ones usable life was getting quite low, down to barely a half hour per full charge. My warranty, although I'm not sure of the specifics, was not expired when this problem first came up, but is now expired by I would say 2 months at the most.
Oh, I have a M1330, and I have gotten a lot of use out of this laptop
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Mar 19, 2013
By now you know what error I am getting, but still here are the screens:
I've pressed F2 and all that stuff, here's what I get in to BIOS;
It'sstill under 1 year warrenty.
Only 34% battery left 0x...
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Feb 3, 2013
I bought a new docking station to improve my workplace at home. Unfortunately I wasn't able to start a system because of warning during a booting sequence : "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge....etc". After that waring the only possible action is pressing F1 button to shutdown a system.I connect an AC adapter directly without a docking station, a system started properly.
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Jan 30, 2009
For the last two weeks, every time I start my Dell INSPIRON E1705 while using the power supply I am greeted with the following message. "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation". I press the F1 Key and everything works fine. I've read about this on other websites and most say it's a design flaw in the power supply after the cord has been properly wound around the supply as designed. Apparently a few of the cords internal wire strands become broken and cause this message.
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Aug 1, 2008
When I boot up my laptop, I get this exact error:
Quote:
The AC power adapter wattage and type cannot be determined.
The battery may not charge.
The system will adjust the performance to match the power available.
Please connect a Dell 65W AC adapter or greater for best system performance.
To resolve this issue, try to reseat the power adapter
Strike the F3 key (before the F1 or F2 key) if you do not want to see power warning messages again.
Strike the F1 key to continue, F2 to run the setup utility. Press F5 to un onboard diagnostics.
Screenshot:[url]
I recently updated from BIOS A08 to A09 if that matters. Any ideas?
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Dec 1, 2014
Brand new Inspiron 13 7000 (7347) 2 in 1. Its just out of the box, and I'm just finishing windows updates and Dell Drivers.I seem to be getting this error message when I boot up, maybe 10-15 % of the time"AC power adapter wattage and type cannot be determined"..As with others, Press F1 to continue, F2 to check Bios, F3 to ignore this.In bios I see <unknown power adpater> I unplug and replug the power supply and it magically comes back as <65 watts>
When this issue is occuring, the battery won't charge, it held at 91%. I also got the warning in Windows one time.Is this just the power supply, or the laptop itself ?
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Nov 8, 2014
I have a Inspiron n5110 laptop and for about a month it had a problem. It works fine (battery charges as usual) until a power drop (even for a second) occurs. When power comes back battery does not start to charge. It gives a error message "AC power adapter type cannot be determined"...
I suspected the fault may be with the power charger/adapter and searched for new one in the store. But there I came to know compatible adapter for my 15R laptop is a 90W adapter. [URL] ....
And I got a 130W adapter when buying this laptop. So I thought they must have switched it by accident and it didn't bother me since it worked fine until now. But according to store, the adapter I'm using now does NOT supposed to be compatible with N5110
This is what I have now : [URL] ....
I have a working 90W dell adapter from my friend and i tried it to my laptop. It also gives the same error as above except my laptop identifies it as a 90w adapter and asks for a 130W adapter instead(When my adapter is plugged-in it doesn't even identify it as 130W as you can see from the image).
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Mar 18, 2013
So my power cord or battery is garfunkled and it doesn't hold a charge. I use my laptop (Dell Inspiron 1501) with the cable plugged in all the time. I'm perfectly happy with this and there is absolutely no way I'm paying any more for any charging equipment (battery or otherwise) when I can get a faster laptop for cheaper than the cost of the charging equipment. So I'm not going to spend any more money and I'm perfectly happy with how the laptop works.
I don't need a solution but when the laptop boots it stops at this error message (in the BIOS or DOS or w/e before the OS loads) until it gets some user input okaying it to continue booting.
I want to disable the message to allow the computer to boot into the OS when it is turned on. I either want the message to time out or not to appear at all. I looked in the BIOS (which is the simplest BIOS I've ever seen and has practically no options outside of boot protocol) and didn't see any options related to error messages or to act in any way.
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Feb 23, 2013
I recently purchased a refurbished Dell Latitude D630 and everything was great. After a few months the laptop would every so often get a message saying:
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
It was ok after I fiddled with it and it would charge normally. Now the battery refuses to charge with my adapter and runs only on AC power. I assumed I just needed a new battery but then something weird happened. I used my girlfriends charger to charge my battery and it worked 2 times, but strangely after the last time her computer started getting the exact same message and hers was fine beforehand. Is the battery somehow draining the adapters? I've never heard of that happening before. What should I do?
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Apr 4, 2013
I'm using a old dell inspiron 6400 this isn't my main laptop anymore but i still love it so i want to fix it a year or 2 ago the laptop wouldn't boot i fixed it by taking one ram stick out of DIMM B i have 2 slots it use to have 512mb on each side one on dimm A and one on Dimm B. I want to use the second ram stick so i can use 1024 mb of ram. if i put them both in numlock 9 is on(and shining green) numclock A and Numlock down arrow are blinking(green).
and also i get a arrow at boot saying the ac adapter type cannot be determined please connect a dell 65w charager or better for optimal preformance and blah blah the battery will not charge and performance will decrease. I purchased to dell chargers with my laptop a 65w and a 90w they both give the sam error i did research on both my problems until i joined this and someone said that the cords were flexed and the wires weren't connecting. well both of my chargers have been flexed for 1-2 years is this why?
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Dec 7, 2014
My laptop model is Inspiron N5110, I bought it about 3 years ago.
Last week, there has been some power fluctuations and immediately the infamous message saying "AC power adapter cannot be determined" appeared, and the system is very slow right now even when the battery isn't inserted.
I tried uninstalling & reinstalling the "Microsoft ACPI Complaint Control Method Battery" and it did't work either.
What is strange is that one minute I can charge the battery with the same AC adapter & the system operates just fine, the next this infuriating message appears & hell breaks loose.
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Mar 18, 2013
I have been having issues with my battery since a year after purchase. Battery replacement error pops up. The power adapter usually quits lighting up, then it would light up. Today the laptop went dead and the adapter will not light up at all! Is it battery or adapter or both?
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Feb 27, 2013
I've got a XPS 15 (L511Z) which recently stopped charging the battery. It says plugged in but not charging when I hover the mouse over the battery icon. Luckily I've got an extended warranty and on contacting Dell they sent out a new charger. I plugged that in and the same result. In fact now when I boot the laptop it gives me an "The AC adapter plugged in cannot be determined" message.
Dell then asked me to buy a new battery since batteries are not covered in the warranty. Did that but still no luck. Am thinking that the original battery was ok to begin with anyway! Dell then asked me to update the BIOS but when I tried to with the update they gave me it failed, saying incompatible with the current hardware.
I then ran the DELL Support Center utility which identified another BIOS update which updated successfully but then I noticed that it changed the Product to L501X now. The charging issue still persists though.I've sent a response back to Dell but based on what I've been reading on the forums it looks like the motherboard would have to be replaced.
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Apr 25, 2010
so just what the title says,
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Oct 23, 2013
I have just installed an i7 2670Qm on my T420 today.The machine will crash pretty soon after booting up, with the screen having colorful vertical and horizontal lines before it restarts itself and give the memory error beeping pattern (1 beep-pause-3 beeps-3 beeps-pause-1 beep).So then I took out one RAM from the bottom, and the machine appears to work normally again, more or less.
In the OS (Win7 64), The power manager alerts me that the 65w AC adapter is giving not enough power, so the laptop is running on battery. I thought I just need a 90W AC brick so the laptop will work as it should, so I am arranging a 90w one to come in later. But on a second thought, if the battery cannot start the laptop with 8GB of RAM properly.
Is it the CPU or RAM or Mobo or something else? Where should I look?The machine works fine with the previous CPU i3-2310m and 8GB of RAM.The RAM modules I have are 2 x 4GB Samsung 2Rx8 PC3-12800S-11-11-F3.The BIOS version is updated to the latest 1.46.
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Dec 4, 2014
I lost wi-fi internet on my Inspiron 1545, running Vista (6 or so years old). The network adapter was showing up as not installed or not working. I tried returning to earlier restore point. No good. System restore no good. Finally I reinstalled the Vista OS from disk that came with the laptop. But still no network adapter showing in Device Manager. When I insert Resource CD, the WLAN mini-cards are showing up as installed on the system, but no sign of them listed in Device Manager.
So my question is: how do I install the network adapter, or get the system to recognize it if it's there? There is nothing on the resource CD called "network adapter" to install, and I don't see anything like that to download here on the Dell site. Any thoughts?
Oh, I ran the system diagnostics on the Resource CD. In addition to the battery needing replacing (which I already knew) I got the following:
Error code 4400:011A
Msg: SCSI-0-000_DISK_GENERIC_MULTI-CARD-Target not ready
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Apr 16, 2013
I have a Dell Inspiron 15R SE 7520 , it has a AMD 7730M display card and an intel built in card , the laptop is running with the intel card and when it comes to enabling the AMD display card from the Device Manager , i get the following message : " Windows has stopped this device because it has reported problems. (Code 43) "
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Jun 22, 2014
I've had my Dell Inspiron 15R SE for a year and 3 months. Unfortunately, over the last couple of months the laptop has been getting incredibly hot when playing games to point where it has cut out a couple of times.
This is playing games on the lowest spec/graphics quality and after setting high performance in the CCC to enable the graphics card. For example, my wife can play Skyrim on her laptop which is a much lower spec than my Inspiron with clear frame rates and it stays cool. Doing so on my Inspiron results in overheating quickly on the same quality settings.
I've tried using compressed air on the vents of my laptop in case it's a dust issue, but not sure if I should get into taking it to bits to check the fans more thoroughly.
However, I'm not sure if it actually is a fan issue or a hardware issue. I've run optimisers to make sure my system is running efficiently too. I currently have Windows 8.1.
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Jan 14, 2015
The web cam will show up at times in the device manager but only under show hidden devices. I have gone through the delete the cam and usb hub from devices, load every update, tried every trouble shooter. and reloaded the operating system.
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Mar 11, 2013
i am using an inspiron n5110. (western digital)
i am getting an hard disk error code while running diagnostics: 2000-0151 validation: 18339 incorrect status = 3E.
when i inserted the hard disk in PC it somehow managed to boot with the os(w8) in the hard drive.
Any how the hard disk response rate is little slow. but in my laptop it stops with BIOS and doesn't proceed further.
Is it a hard drive error or some problem in mother board.
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Jan 8, 2015
I have also tried disconnecting from network and turning off wifi from the signal strength icon as well prior to shutdown. When the adapter stays open when I return to the laptop and connect again it shows that i have been connected via the adapter for days at a time. This eventually leads to the connection being clogged up and causing timeouts preventing me from connecting to the net. I stopped ittwice but dont know what I did.
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Sep 17, 2009
I mean SCOLDING. To the point you can't hold it on the e6400?
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May 28, 2009
I own a S1555 from Dell. Currently i am using the laptop on AC power which is supplied by an UPS. I have removed the battery from the laptop. I have connected the laptop to the UPS because even in the case of power failure, the working will be uninterrupted.
Now my query is, will it harm the laptop in the long term? I read about the laptop overheating in other forums, but strangely mine does not overheat, although i keep mine connected to AC power 24x7. I do all sorts of stuffs like gaming (the most recent one was GTA 4) and word processing on the laptop.
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Apr 27, 2014
Have a yellow triangle error on device manager for the SM Bus Controller.
Hardware ID = PCIVEN_1022&DEV_780B&SUBSYS_21F7103C&REV_3A
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Jun 24, 2014
MY laptop is a HP Pavillion dv5 1223TX, I was having issues so I did a factory reset via recovery manager, I have installed as many Windows updates as it has allowed, I am trying to download software that I was using before reset, like iTunes, Java etc, but I keep getting an error 'The windows installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed' I have tried various downloads to rectify this but to no avail.
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Oct 8, 2014
I signed into my laptop as usual and realized the sound had stopped working for me and i believe i didn't change any settings.
It is saying that the audio service isn't running and then when i right click and then click onto playback to devices it says i don't have any.
I've tried most of the adive on the internet such as device manager (says i have them and they're fine), uninstalling the driver and reinstalling and using a system restore point to before my most recent update. These have resulted in no change to the situation.
I also tried starting the windows audio service on the services and it failed and came up with error 1068.
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Nov 24, 2009
I've got a new power adapter which is 65w. When I plugged it a warning message popped up saying Im using a 65w adapter and my system will operate slower and that my battery will take longer to charge.
The part with the battery taking longer to charge I get but does my system will really work slower ?
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