Dell Inspiron 1501 :: Disable (AC Power Adapter Type Cannot Be Determined) Message
Mar 18, 2013
So my power cord or battery is garfunkled and it doesn't hold a charge. I use my laptop (Dell Inspiron 1501) with the cable plugged in all the time. I'm perfectly happy with this and there is absolutely no way I'm paying any more for any charging equipment (battery or otherwise) when I can get a faster laptop for cheaper than the cost of the charging equipment. So I'm not going to spend any more money and I'm perfectly happy with how the laptop works.
I don't need a solution but when the laptop boots it stops at this error message (in the BIOS or DOS or w/e before the OS loads) until it gets some user input okaying it to continue booting.
I want to disable the message to allow the computer to boot into the OS when it is turned on. I either want the message to time out or not to appear at all. I looked in the BIOS (which is the simplest BIOS I've ever seen and has practically no options outside of boot protocol) and didn't see any options related to error messages or to act in any way.
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Mar 19, 2013
By now you know what error I am getting, but still here are the screens:
I've pressed F2 and all that stuff, here's what I get in to BIOS;
It'sstill under 1 year warrenty.
Only 34% battery left 0x...
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Jan 30, 2009
For the last two weeks, every time I start my Dell INSPIRON E1705 while using the power supply I am greeted with the following message. "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation". I press the F1 Key and everything works fine. I've read about this on other websites and most say it's a design flaw in the power supply after the cord has been properly wound around the supply as designed. Apparently a few of the cords internal wire strands become broken and cause this message.
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Dec 1, 2014
Brand new Inspiron 13 7000 (7347) 2 in 1. Its just out of the box, and I'm just finishing windows updates and Dell Drivers.I seem to be getting this error message when I boot up, maybe 10-15 % of the time"AC power adapter wattage and type cannot be determined"..As with others, Press F1 to continue, F2 to check Bios, F3 to ignore this.In bios I see <unknown power adpater> I unplug and replug the power supply and it magically comes back as <65 watts>
When this issue is occuring, the battery won't charge, it held at 91%. I also got the warning in Windows one time.Is this just the power supply, or the laptop itself ?
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Nov 8, 2014
I have a Inspiron n5110 laptop and for about a month it had a problem. It works fine (battery charges as usual) until a power drop (even for a second) occurs. When power comes back battery does not start to charge. It gives a error message "AC power adapter type cannot be determined"...
I suspected the fault may be with the power charger/adapter and searched for new one in the store. But there I came to know compatible adapter for my 15R laptop is a 90W adapter. [URL] ....
And I got a 130W adapter when buying this laptop. So I thought they must have switched it by accident and it didn't bother me since it worked fine until now. But according to store, the adapter I'm using now does NOT supposed to be compatible with N5110
This is what I have now : [URL] ....
I have a working 90W dell adapter from my friend and i tried it to my laptop. It also gives the same error as above except my laptop identifies it as a 90w adapter and asks for a 130W adapter instead(When my adapter is plugged-in it doesn't even identify it as 130W as you can see from the image).
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Dec 7, 2008
This problem actually popped up on me a few months ago, but I was able to remove and insert the power cord a few times and the message would go away and I would be able to charge my battery. But as a month or two passed, it became more finicky, and I had to jiggle with it a little more, but still, I was able to charge my battery and use my laptop wire-free.
Now today, I've been trying all day, and cannot for the life of me get the battery to charge. I get the following message when I plug the wire in.
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
Also, I think its worth nothing that a lot of people mention that this error message comes up while they are booting their Laptops, mine only comes up once Vista is loaded and I attempt to reinsert the cord.
So, I have tried another Dell charger, a 90W one, and the same problem does occur (My original is a 65W). I am planning on getting a different battery tomorrow to see if it is the battery, as this ones usable life was getting quite low, down to barely a half hour per full charge. My warranty, although I'm not sure of the specifics, was not expired when this problem first came up, but is now expired by I would say 2 months at the most.
Oh, I have a M1330, and I have gotten a lot of use out of this laptop
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Feb 3, 2013
I bought a new docking station to improve my workplace at home. Unfortunately I wasn't able to start a system because of warning during a booting sequence : "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge....etc". After that waring the only possible action is pressing F1 button to shutdown a system.I connect an AC adapter directly without a docking station, a system started properly.
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Aug 1, 2008
When I boot up my laptop, I get this exact error:
Quote:
The AC power adapter wattage and type cannot be determined.
The battery may not charge.
The system will adjust the performance to match the power available.
Please connect a Dell 65W AC adapter or greater for best system performance.
To resolve this issue, try to reseat the power adapter
Strike the F3 key (before the F1 or F2 key) if you do not want to see power warning messages again.
Strike the F1 key to continue, F2 to run the setup utility. Press F5 to un onboard diagnostics.
Screenshot:[url]
I recently updated from BIOS A08 to A09 if that matters. Any ideas?
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Feb 23, 2013
I recently purchased a refurbished Dell Latitude D630 and everything was great. After a few months the laptop would every so often get a message saying:
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
It was ok after I fiddled with it and it would charge normally. Now the battery refuses to charge with my adapter and runs only on AC power. I assumed I just needed a new battery but then something weird happened. I used my girlfriends charger to charge my battery and it worked 2 times, but strangely after the last time her computer started getting the exact same message and hers was fine beforehand. Is the battery somehow draining the adapters? I've never heard of that happening before. What should I do?
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Feb 11, 2013
I have encountered a problem with my laptop - a Dell XPS 15. When the computer turns on, or I insert the charger, the following error message appears:"The AC power adapter type cannot be determined. Your system will operate slower and battery will not charge. This problem might be solved by: Ensure the plug is inserted completely for best system operation. Connect a Dell 130W AC Adapter or higher." I first encountered this problem a few months ago but on occasion, I have managed to get it working by taking the charger in and out a few times.
Though over the last couple of days, it won't charge at all. I have tried using another charger, which yielded the same results; though it was not the exact same charger and actually has a lesser power output. I also checked the bios during start-up, and next to AC Adapter Type was 'Unknown'. Though the charger can power on the laptop without the battery inserted. Just yesterday, my computer also started operating a lot slower, at an almost unusable speed and I think this might be related.
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Apr 4, 2013
I'm using a old dell inspiron 6400 this isn't my main laptop anymore but i still love it so i want to fix it a year or 2 ago the laptop wouldn't boot i fixed it by taking one ram stick out of DIMM B i have 2 slots it use to have 512mb on each side one on dimm A and one on Dimm B. I want to use the second ram stick so i can use 1024 mb of ram. if i put them both in numlock 9 is on(and shining green) numclock A and Numlock down arrow are blinking(green).
and also i get a arrow at boot saying the ac adapter type cannot be determined please connect a dell 65w charager or better for optimal preformance and blah blah the battery will not charge and performance will decrease. I purchased to dell chargers with my laptop a 65w and a 90w they both give the sam error i did research on both my problems until i joined this and someone said that the cords were flexed and the wires weren't connecting. well both of my chargers have been flexed for 1-2 years is this why?
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Dec 7, 2014
My laptop model is Inspiron N5110, I bought it about 3 years ago.
Last week, there has been some power fluctuations and immediately the infamous message saying "AC power adapter cannot be determined" appeared, and the system is very slow right now even when the battery isn't inserted.
I tried uninstalling & reinstalling the "Microsoft ACPI Complaint Control Method Battery" and it did't work either.
What is strange is that one minute I can charge the battery with the same AC adapter & the system operates just fine, the next this infuriating message appears & hell breaks loose.
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Nov 19, 2008
I have had my Dell computer for almost 1.5 years. Yesterday while working on my laptop, I got a message saying the battery was critically low and that the PC was going to shut off. After making sure it was plugged into an outlet, I tried to restart the PC. Upon doing so, I received a message saying the battery was not recognized, not compatible, and would not be charged by the system. Now every time I start my PC, I get the same message. It does continue to charge the battery. It is the original battery that I received from Dell.
I can press enter and get passed it but it is rather annoying. I am afraid at some point that it will stop working altogether. What can I do to fix this? Has my battery gone bad? I don't think that is the issue because it still works, even when I don't have it plugged in to an outlet. Do I need to modify something in the boot menu?
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Jan 23, 2010
I boot up my Dell Inspiron 1501 with WinXP and it always gives me this error message after the Dell logo screen appears and before windows loads........
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Nov 17, 2008
Started receiving the error message at startup
"warning The battery cannot be identified. This system will be unable to charge this battery press any key to continue"
I did search the Internet and this forum but have not find any workable solution. My latop came with BIOS version 2.1.0 A07, tried to refresh the BIOS with the same version, and higher versions all the way to version A15 but no luck.
The battery does hold charge and the message disappear if I remove the battery and bootup with the AC adapter alone.
OS vista 32 bitLaptop: inspiron 1501
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Jun 19, 2012
How to stop setup halting when I power on - it waits for me to press any key to continue, press f2... press f12 - I just want it to load windows directly - can't find anything editable to change it. Phoenix Bios 2.3.0.
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Oct 6, 2009
My fiance has had an Inspiron 1501 for some time. Today after she put the computer to sleep, the PC would not come out of sleep mode (typical windows problem); however,
button the fan kicks on and then the screen stays black and the CAPS lock and SCROLL lock lights come on and stay illuminated. I could not find the POST code for these two lights remaining on. I've tried re-seating the processor, as well as cleaning out the heat sinks.
I'm afraid that the PC may have overheated and fried the board/processor/some component, but I wanted some advice before I began searching for a new laptop
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Feb 27, 2013
I've got a XPS 15 (L511Z) which recently stopped charging the battery. It says plugged in but not charging when I hover the mouse over the battery icon. Luckily I've got an extended warranty and on contacting Dell they sent out a new charger. I plugged that in and the same result. In fact now when I boot the laptop it gives me an "The AC adapter plugged in cannot be determined" message.
Dell then asked me to buy a new battery since batteries are not covered in the warranty. Did that but still no luck. Am thinking that the original battery was ok to begin with anyway! Dell then asked me to update the BIOS but when I tried to with the update they gave me it failed, saying incompatible with the current hardware.
I then ran the DELL Support Center utility which identified another BIOS update which updated successfully but then I noticed that it changed the Product to L501X now. The charging issue still persists though.I've sent a response back to Dell but based on what I've been reading on the forums it looks like the motherboard would have to be replaced.
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Mar 7, 2010
Iv read a few posts online saying that Dell blocks people from using non dell power adapters on their machines by not letting those adapters charge the battery.
My issue is, I need a new power adapter AND a new battery.
I really don't wanna fork over $130 for a new 6 cell battery, Especially because on the dell site the reviewers themselves had given it a bad review saying the battery usually dies in a year or less.
That and my Budget is about $100 for both battery and adapter.
I need to find a battery that works, and an adapter that will actually charge the battery and keep the notebook charged.
This is basically a question out for Dell Inspiron users that have had this same issue and have had to replace the battery or the charger. If you guys could tell me what has worked for you and what has not, that way I can at least narrow down my options on chargers and batteries.
Id like to find a charger with the same volts as the dell charger has If I can't find a non official charger that works, could you guys at least point me to a less expensive site where I could buy the dell power adapter.
I would much rather just buy a charger and battery outside dell though because their products are by no means high quality and are in fact well overpriced.
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Feb 12, 2013
My Inspiron N4010 will not power on with the AC adapter or battery attached. I removed the AC adapter and battery then removed the memory modules.
I re-inserted the battery and the AC adapter but it sill does not do anything. When I plug in the power adapter the lights on the front of the laptop light up.
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Apr 25, 2010
so just what the title says,
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Jul 18, 2014
I would like the following message to be disabled:
The file is found in the following folder: C:Program FilesLenovoLenovo Solution CenterAppldiagx64lsc_cli
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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Dec 21, 2014
I put tried to put the password in but got that message plus the number 85628188
The laptop had been left standing for a long time. What do I do next ?
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Mar 18, 2013
I have been having issues with my battery since a year after purchase. Battery replacement error pops up. The power adapter usually quits lighting up, then it would light up. Today the laptop went dead and the adapter will not light up at all! Is it battery or adapter or both?
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Dec 6, 2014
I'm using a seconday (spare) power adapter at home, for my y50. The adapter is a 20 volt / 90 watt unit. My primary adapter (in work) is the original adapter that came with the Y50, a 20 volt / 120 watt unit. When using the laptop with the spare adapter (the 90 watt unit) I get a Lenovo Energy Manager message that pops up stating "Adapter has limited support" and "Performance will be affected if the power adapter cannot provide enough charge". Presumably the laptop would need more than 90 watts to drive it if the CPU and /or video were working hard? Do you see any issues using that adapter for day to day work, that is, not gaming? Also, can the messge be disabled?
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Dec 1, 2014
Have a Dell laptop-Inspiron N5030. Running Win7 home prem. Having battery cannot be determined or charged issues.
Sometimes on boot up I receive the message "battery cannot be determined" and it says press F1 to continue, F2 for setup, or F5 for diagnostics.
I've gone into setup to check the battery information. States battery life is at 0%, battery health says its not a Dell battery. But the battery came with the Dell laptop and is original.
Sometime it makes through the boot process and when Windows boots to the desktop I get the error message "The model number for primary battery cannot be determined. This will prevent any battery present from recharging. Please insert a Dell laptop battery......
I've tried to update the bios, but it won't let me. It states that the battery and AC adapter must be connected, or something similar to that. I also have a Dell Latitude laptop and tried swapping out my AC adapter and got the same error messages.
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Mar 15, 2013
I have a Dell Studio 1735 and the battery won't charge and getting and error messge "Please connect a Dell 90W AC adapter or higher for best system operation". I have purchase a new Dell battery and Dell AC adapter and still have the same problem.
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Aug 15, 2010
I have a Vostro 1088 and it also have battery symbol on it function key F3. However, when pressing this key, nothing happens. I have installed all drivers and every devices are recognized in Device Manager.
I wonder Vostro 1088 does have the functionality to disable charge when plugging!
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