Dell :: Vista 64 Mouse Touchpad
Mar 19, 2009
I just upgraded from 32 bit Vista to 64 bit Vista (it was free). The onboard mouse buttons and touchpad work fine in Vista 64. My problem is that I always use an external mouse. When I'm typing and my palm hits the touchpad my cursor moves. In Vista 32 bit I could set the onboard mouse buttons and trackpad to switch off in the Dell touchpad driver whenever an external mouse is plugged in. There is no 64 bit Vista driver to download from Dell. How do I turn this touchpad off?
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Mar 27, 2009
I noticed this problem with my studio 1537, I usually use a external bluetooth mouse at home, but I don't bring it to school. When I do use the mouse I disable the mouse touchpad.
However the problem is that if i kept the mouse on and connected and allow the laptop to sleep, when I turn it on the next day at school I don't have mine external mouse with me and the touchpad is still disabled, which I thought it would have automatically enable itself since it doesn't detect an external mouse.
I was just wondering if anyone does this and might have already figured out a way to solve the problem. So far the only way I can fix this problem at school without using external mouse is to restart the laptop all over after I wake it up from sleep first.
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Apr 7, 2013
how do you disable the touch pad when using a mouse or typing on a Inspiron 15Z Ultrabook?
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Jun 5, 2009
Mouse works without bluetooth software installed, but not all of it's functions.
Install blutooth software and the mouse gets found, but when it pairs nothing happens and I can't see anyway to disable the paraphrase key.
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Apr 17, 2010
I have a collapsed left mouse button on my m1530 touchpad. The button still works but does not return to its original position so it is most likely the return spring (or whatever it is) that is broken.
The laptop is out of warranty so I'm looking for a way to fix this myself. I've tried searching for this part but with no success,
and I can't find any pictures of this part to tell whether I can use some other substitute.
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Apr 10, 2013
When I'm using the laptop to write documents... or emails my hands brush over the touch pad and the slip act of swiping the neatly organized lines of text becomes jumbled gibberish
How do I disable the touch pad when using an external mouse?
laptop is latitude d520 running XP
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Oct 20, 2014
I recently bought a Dell Inspiron 5547 about 2 weeks ago. I've noticed a problem with the touchpad. My mouse sometimes moves erratically by itself. I'm not sure if this is a windows 8.1 issue, a hardware issue or driver issue. I have noticed that closing the monitor and then opening it again usually stops the mouse the issue temporarily.
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Jan 5, 2015
I have had my Inspiron 7347 for a few days. When operating on the battery, the touchpad exhibits some quirks that make this P:C extremely hard to use as a portable laptop.
The mouse on the touchpad hangs up intermittently, sometimes for several seconds. This erratic behavior makes using the mouse terribly difficult.
When scrolling using the mouse on a vertical scroll bar, the right click menu for the desktop keeps popping up. I must move the mouse away from the scroll bar, left click to get rid of the right click menu, and return the mouse to the scroll bar. Sometimes this behavior is constant when scrolling through a long page, making it impossible to use the mouse to scroll.
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Aug 18, 2009
Mouse is jumping all over the screen - I believe because it is easy to accidentally brush the touchpad while typing.
The Control Panel - Mouse on this Latitude no longer has an option to independently enable/disable the touchpad and the pointing stick - but surely there is a way to do this on this e4300.
Am running XP - 32bit.
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Jan 21, 2015
I tried to clean the underneath of the touchpad mouse buttons of this Dell Vostro 2520 Notebook. since then both the buttons are not working. I am not being able to use the left right buttons and now using an external mouse.
What do I need to replace? How to purchase and from where. dell techincl support phone waiting time is currently 2-3 hours. I just tried.
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Jan 6, 2015
Okay, I can't get the "feature" of the touchpad to work where it "disables when a USB mouse is present"
Reason: There is a perpetual bluetooth mouse appearing in the device manager.
I actually have 3 mouse devices listed: Touchpad, HID-Compliant (bluetooth), and HID-Compliant (Wifi). Numbers 1 and 3 are correct. Number 2 is not really there,
When I pull the WiFi dongle, the #3 mouse correctly goes away, leaving me with two.
Clearly, the touchpad is detecting a "HID-Compliant" mouse "on bluetooth". BUT THERE IS NO MOUSE PAIRED. I tried to uninstall the bluetooth software from Add/Remove (or whatever Win7 calls it this year), but the device is still there. So I did an "uninstall" of the device in the device manager, and it comes back. (yes rebooting between all attempts)
So, something, somewhere, is claiming to be a mouse on the bluetooth stack. How do I make it go away, since it's not really there? Because it is causing the touchpad software to disable, thinking there is another device.
Additionally, when I forgot my mouse, I tried to activate the touchpad... Do you realize that it is completely *impossible* to manipulate the user interface to the Tochpad applet in the control panel without a mouse in the first place??? You cannot make the "save" button activate. This is the ultimate in poor usage design.
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Dec 11, 2014
I have a HP Envy Touchsmart 15 Notebook. I use a USB mouse all the time. When I type I sometime drag my thumb on the touchpad which moves my curser without my noticing it. Can I disable the touchpad. My OS is 64 bit Windows 8.1 .
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Feb 6, 2010
I turned laptop on today and the touchpad is just not working. Has this happened to anyone else? I looked for drivers but only found vista ones which I installed but still not working. Thankfully I have a bluetooth mouse but it is not that good and I like to use the touchpad.
Using windows 7 32 bit. I might install the OS again but does this sound like a hardware failure?
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Jul 17, 2009
I recently got a basic Logitech USB mouse (model UAE-96). I plugged it into my Thinkpad T60 laptop, and the mouse pointer was kind of jerky when I moved it around. But the mouse pointer moved very smoothly when I used the touchpad.
I thought the mouse might be defective, so I plugged it into my HP laptop, and the mouse pointer moved very smoothly, so it wasn't defective. Both laptops are running Windows XP Pro SP3, and are using the exact same driver version.
Then I tried downloading the latest software from Logitech, but that didn't help with my Thinkpad, the mouse pointer was still jerky.
So I thought I might try a different brand mouse. I got a Microsoft mouse, and it is also kind of jerky when I move it around on my Thinkpad.
when I use a real mouse, but it is smooth when I use the touchpad?
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Sep 3, 2014
The touchpad shows only as a mouse, and scrolling & the fn+f6 option do not worked, I had it on win 8&7, worked on neither of them. I couldn't find a dedicated driver for it, and I couldn't find a post that states whether this touch pad should have those options working or it was never intended to.
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Feb 7, 2013
I'm having a problem with my Dell Inspiron 1720. When it is plug in (with original adapter) touchpad mouse is constantly freezing, plug in mouse is not working, and i hear a buzz in my speakers. When it works on batery everything is ok. Is the problem adapter or something else?
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Sep 10, 2014
The "Disable touchpad when external mouse is connected" button is not on my Settings menu for the touchpad.
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Jan 11, 2015
I bought a new HP Laptop its touch pad is working fine with factory installed windows but detected as an ps2 mouse with any ubuntu version.
I tried on Following versions:
1) Ubuntu 14.04
2)Ubuntu 14.10
3)Ubuntu 12.04
4)Deepin Os 2014.2
... even updated each time I installed.
Other references I tried
1) Some ask to use something called "synaptiks" but it prompted no touch device found.
2) Reset Bios , by removing battery and then press and hold power button for 10 sec
This is problem with HP persist with many HP laptops. My Bios Version is Insyde F.09.
I dont understand at what level should I try to rectify as everything starts from Bios...
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Apr 22, 2013
The touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
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Nov 15, 2014
Just setting up a new Aspire E5 for my girlfriend and can't see how to change touchpad options (eg sensitivity, scrolling settings etc). On my own acer V3 571G from the basic mouse options I can go into "elan" to change various options but don't seem to have (or can't find) this option on the new E5...
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Apr 15, 2013
I wish to disable the touch pad on my Inspiron 1545 with Windows 8.. I have a Logitech wireless mouse. Currently both the mouse and the touch pad operate the curser. I want to only use the mouse. In Windows 7 the default was mouse only as soon as the wireless interface was installed. This is not the case with Windows 8.
I've been told to go to the Device driver and select the touch pad under Mouse and other pointers. The touch pad is not listed. I've tried disabling the PC Mouse compatible but the disable button is inactive.
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May 19, 2009
This is specifically occurring on Z590, but may be there in all Z's.
If you have a USB mouse plugged in, and you go to sleep mode, and then disconnect the USB mouse, then when the laptop wakes up again, the trackpad does not work. If you plug-in the mouse at this point, the mouse works fine, but the trackpad is still entirely disabled. Vaio Control Center indicates the trackpad is still enabled, but no response at all from trackpad.
If you unplug the mouse, go to sleep, and wake up, the trackpad now works fine.
I am not sure when this bug was introduced, but can anyone replicate it as well? The trackpad seems to get disabled upon wakeup from sleep if the USB mouse was unplugged AFTER going into sleep mode.
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Aug 26, 2014
I have an HP Chromebook 14. Two issues, one the mouse arrow has disappeared while using the touch pad. The cursor (arrow) reappears when I plug in a wireless mouse. Second I have seen where it says to hit the Esc+Refresh+Power and this might regain the mouse cursor. Where or what the "Refresh Button is".
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Jan 26, 2014
The touchpad and mouse are disabled on win 8.1 after the login on my x230t.
Before i open the session the touchpad works fine, but not at all when the session is open.
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May 9, 2014
I am using lenovo g400s touch laptop( i5 3230 m processor...4 gb ram....500 gb hdd). My mouse touch pad is not responding properly......mouse pointer does not move....sometimes .does not respond to taps...and scrolling is also not functioning properly..... I am forced to use an external mouse...
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Jan 28, 2015
Just recieved a lot of the new Yoga S1 laptops. I have searched the board and found others had this problem but the dates were old. Is there a new patch or fix?
Win 8.1 Enterprise 4gb ram 64 bit
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Nov 8, 2014
New ThinkPad T440p and the first issue I encountered is there is no option to disable the touchpad when an external mouse is detected. I don't want to do it via the bios or some other hack as I use the touchpad when it is not convenient to use an external mouse. So it should be able to do the switching as needed, this is a simple feature that other manufacturers have had for years and years.
I already upgrade the UltraNav Driver to the latest v18.0.7.57 and that didn’t present a solution. I am running Windows 7 SP1 - 64bit.
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Sep 17, 2014
I've been having problems with this device since the day I bought it. The second day I owned it a bad pixel jumped onto the screen. After pushing it for some time physically on the surface of the screen it dissapears for another day or two.
But my biggest problem is taht sometimes touchpad simply stops responding to any gestures or mouse cursor keeps shaking on my screen. The only ting I can do is turn off the whole touchpad and wait for it to repair itself.
Also it happens that for no apparent reason my notebook behaves like as if I had been pressing CRTL button all the time, while I dont do it at all. Pressing S key alone makes it run into save options. Left clicking on the page makes it open in a new bookmark.
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Feb 15, 2013
I need disabling my touch pad. I have tried everything but the right way! Maybe it is not possible with this hunk of junk, but I can no longer tolerate it. Inspiron 1545 running Vista? Because every answer I have gotten so far, is from people who have something else and trying to apply the directions that they use. It doesn't work mine.
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