I have an Acer Aspire 3000. I shut it down last night and started it up today. It gets to the login screen where I have to push ctrl + alt + del to log in. At this point it freezes. The touchpad and keys are nonresponsive. I can however get to the boot menu before this point.
View 5 RepliesMy Envy15-3000 notebook freezes while starting up. It only makes it to the Starting Windows screen then Microsoft icons stop moving. This has been going on since Tuesday (8/12). I ran checks and the memory and harddrive (quick and full) tests came back positive - i.e. no problems. I finally decided to reformat it yesterday (8/14). It gets all the way through the reformatting process until it wants to start the system for the "first time" (I imagine that this will be the last time it restarts in the recovery process) and still freezes on the Starting Windows screen. If I try to hard shut off and try any other boot up option I can think of (Safe Mode, etc.) it says Recovery Failed and asks me to retry, get details or Save Log. When I retry, it goes back to the freezing. As such, I am now in a seemingly endless loop of retrying the recover to get to the freezing start windows screen.
All I want to do is wipe the hard drive and reload everything. I'm not interested in recovering the old data as I have everything backed up. I got no error messages in my Run it, Memory, etc tests, so I am at a loss as to how to proceed.
I have the original drive recovery/windows 7 DVDs that came with the system.
the laptop will boot up then freeze/lock up when all my desktop icons and windows bar at the bottom load up. The mouse won't move, the keyboard won't work. I've been told it may be either the RAM or hard drive, maybe even the battery. I haven't brought it to a professional yet because I'm dreading paying a ton of money for a cheap laptop.
View 9 Replies View Relatedthe hole on the laptop where you plug in the charger seems to be broken. the charger itself still has a green light, so i don't think that is the problem. i would have to sit there and hold the charger in a certain place the entire time i was on it. and it seemed to be harder and harder to get it to charge until eventually it stopped all together. what i want to do is download all of my pictures on there to a disc. i don't have a problem sending it to acer and getting it fixed, but i don't want the hard drive wiped clean yet. all i really need is a charged battery to borrow for like 20 minutes until i am finished downloading my pictures. i live in erie,pa. unless there is another way to charge the battery i have? or some other solution.
View 4 Replies View Relatedstarted with USB thumb drives not showing in MY Computer but visible every where else, getting a drive letter etc. After abunch of investigation I finally seemed to isolate the problem to some Apple Itunes related software. I used MSCONFIG to shut off the apple updater and some other Apple Ipod related startup software. THe USB problem went away.
I decided to then do a little cleanup and get rid of some software installs, I remove Apple Mobile Device support and Apple updater as well as US service. This seemed to go well but I got a software may not work right with out a reboot so I did. On reboot I again got a software needs a reboot I did it again. Now the wierdness starts, my USB problem is gone but I now have a visible F: drive called PQSERVICE, checking with disk managment in system tools I see all my partitions but in Disk MAnagement none of them show a drive letter but all are visible in My Computer and in programs with their correct drive letters. THe machine boots fine and all files are there. I used PTEDIT and see the PQSERVICE partion has a type of 12 which from what I can find should be hidden. My Alt F10 seems to take me to the partition even though it is visble, I did not choose to restore as I really want to figure this out before I re-format this laptop. My concern is why can't I hide PQSERVICE and why are there no drive letters showing in Disk Management? I know most people want to make PQSERVICE visible but I want it to go back to the way it was. Also the PQSERVICE shows a EISA Configuration Healthy in disk Management and therefore I can't do anything to it.
I have an Ace Aspire 3000. If the acpi battery control is on, the keyboard will not work. I had to disable the battery control.
View 4 Replies View Relatedregarding the OS intermittently crashing on startup and keyboard/ touchpad not working - Basically, when the machine boots up, XP will load but then freezes when I try to open applications (I.E. for example) and I have to reboot. Now, the keypad has stopped working (although it works in safe mode).
So, I formatted the HD, used the recovery disks to reload winXP and everything appeared to work - except when I tried to install SP2. All other updates install OK but when SP2 installs and my laptop reboots, it gets caught in a rebooting loop and won't load. I read somewhere that this can happen if the Bios is out of date. My problem is that I'm nervous about using the updated bios I downloaded from Acer's site as I've heard it can go wrong and kill my motherboard plus the fact I don't know how to use the programme I downloaded from Acer (Winphlash).
I'm an HP user myself, but my girlfriend has an older ACER Aspire 3000 series (about 2.5 years old). I recently reformatted it, and did a clean install using the recovery discs...
Everything seemed to go fine, until I noticed in the disc manager that the Hard Disc has 3 partitions... one is like 3GB, and the other 2 are about 27GB each... One is the Main C: Drive, and the other is called "Acer Data". This is driving me nuts! She only has 27GB of usable storage on her computer, and I can't figure out how to consolidate the 2 Partitions to make 1 large one. Can anyone please help? It's a 60GB harddrive, and I'd hate to see that go to waste for "Acer data" (whatever that is).
Also, the disc was formatted in FAT32... Is there any reason Acer chooses that file system over NTFS? I'd prefer to format the drive with NTFS... I'm just concerned that if I reformat the drive I'll lose all the drivers and stuff. The computer currently doesn't have any programs installed or any data that needs backing up, so I'm not concerned about that stuff.
when i turn on my Acer Aspire 3000 i put in my password then it makes me choose a windows xp as i have a dual boot but even if i choose either one it give me the message: "windows could not start because the following file is missing or corrupt <Windows root>system32hall.dll
View 5 Replies View RelatedAfter reinstalling Windows on my mother's 3000 WLMi, everything works as expected, except there is no sound. I have tried installing drivers off the Acer website, and checking all the sound controls, but to no avail.
View 4 Replies View Relateda problem i've been having, for some reason, the touch pad and keypad on my laptop won't work...i've been stuck using a wireless USB mouse and keyboard set for about 4 days
View 4 Replies View Relatedi have a acer aspire 3000 i got from some relatives but when i turn it on it turns on i can here the fan kick on an the dvd drive go click click and stuff but then fan stops and it goes dead silent and the screen never shows anything from the beggining by any chance do those little switches that shut off the screen when u close it ... .do they ever brake ...? ive tried hooking it up to another monitor but it doesnt show a screen of anything but it must send some type of a signal cause its just a plain blank screen and once i unplug it it sais no signal no signal all over
View 5 Replies View RelatedI got a new used laptop but there is no sound at all, the earphone jacks don't work nor the speakers. The mouse pad does not work well either, and, I cannot use my Logitech mouse via. usb port? I am getting ready to re-install because I though this might solve the problem. I tried installing some drivers for AC97 Sound Controller but that did not work either. The drivers would not install, then I uninstalled AC97 in Add-Remove Programs by accident, I was trying to Update it. Then I installed another AC97 from download.net. After this I tried again to Remove and re-install a newer driver but it would not uninstall or install.
View 6 Replies View RelatedI've had this computer for a long time. Last night it was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the microsoft logo and from there it got stuck. I tried to hit F11 and do a diagnostic test but when it was finished it told me the computer was not able to restart because of memory or something like that. I've also tried to take the battery out, but that didn't work either.
Product # LW233UA#ABA
Model: g4-1104dx
My HP Pavilion G6 Notebook freezes at the HP startup and does not get passed that initial page and into windows. I tried pulling the battery out, resetting many time and ran a quick diagnosis. And after running a quick diagnosis it came back with the following error:
Hard Drive Short DST Check: Failed
Fairlure ID: GLM9VR-6B8783-MFPXOK-60SN03
Just bought some ProBook 655 G1 notebooks (AMD A10 5750M). But all USB doesn't work. No mouse, no USB flash. Mouse works only in BIOS. Installed drivers in Windows 7 x64, but it not works. And it sometimes freezes when i restart notebook. Then i take second notebook, but it is all the same, usb doesn't work. I googled, that i must disconnect usb device, when rebooting, and thats true - with no usb connected laptop boots fine. But USB still doesn't work.
View 2 Replies View RelatedFor the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
View 4 Replies View RelatedMy Acer Aspire 9410 randomly freezes for like 10 seconds, then it goes back to normal, then after 10-15 secs freezes again for like 2-3 secs and then it goes finally back to normal. During freezes nothing works, the screen does not show anything weird. Sometimes after a freeze my internet connection (wireless) closes, and the only way to repair it is to restart the computer. I'm running Windows XP Media Center with all updates. All drivers are all updated. Maybe just my BIOS is not the last version. I tried using no battery, disabling some services, I don't have Norton, I've used all cleaners, registry repairing softwares, Avast scan, etc. nothing seems to help. The event viewer does not show any warning and/or error at the time of freezing.
View 7 Replies View RelatedI'm having big problems with my NEW Aspire 5942G. I bought it last week, everything worked just fine, till last week when he crashed for the first time. I was playing Grand Theft Auto 4 and the screen freezed. I restarted it and everything worked well (i didn't played any games in the mean time) until yesterday.
I was working in Photoshop than the laptop restarted. He didn't even wanted to boot anymore, he restarted many more times. When he worked again i was trying to render a video....again : restarting. I went outside with the laptop and tried to render the video again. It worked! So...i guess the problem is that when he gets to warm he suddenly restarts...
But there's one more problem : when i move the laptop from a place to another, he restarts again. I just don't get it. It's a brand new laptop, as i told you, bought it last week. What can i do? I really need it and i cannot send it to the service becuase it will take too long...
purchased a 4810t monday, arrived yesterday, love it, apart from the freezes!
i've had 3 freezes in the space of 24 hours, 1 while doing something in photoshop, 1 while bringing it out of hibernate and 1 running acer updater.
i've searched the forums and read about the freezes but thought it wouldnt happen to mine as its newer.
so my question is what can be done to stop the freezing? i've uninstalled all the bloatware, and uninstalled the intel storage control (i heard that helped) is there anything else I can do?
I just got an Acer Aspire 4530 laptop (20 days ago) And got Windows Vista Home Premium 64 bit just to see how buggy it was and where all the negativity was coming from. After maybe 10 days I realised that it doesn't go as fast on vista as Windows XP 64. There was also an occasion that the laptop's keyboard and touchpad would occasionally turn off, USB mouse works just fine, but have to RESTART. So I got Windows XP 64 bit installed (I didn't get offical Acer drivers, but drivers for the pieces of hardware on my machine individually.)
5 days later after installing Windows XP:
After about 30 minutes to an hour, the wifi turned off, the internet explorer rectangle in the taskbar changed to a different font, and the computer froze.
AFTER that I tried flashing the 1.3331 bios (Which is the same bios I had to start with, which is more like resetting the bios) but the problem was the same.
I have:
AMD athlon x2 64 bit at 1.9 Ghz
Nvidia Geforce 9100M G
On friday i bought the new 7740G from Saturn. I like it really BUT it has a big bug.
When i'm playing after about 5 minutes the game freezes for 2 up to 10 seconds. I nearly tried everything but i can't get any solutions. The only thing i found out is, when im installing something and then i start playing i have the feeling the game wont freeze.
Marked in red are the freezes.
My laptop freezes after about 5-10 minutes of use. Idk why. I'm getting the free windows 7 upgrade from Acer; but I really would like to be able to fix this before I just upgrade. I made a new account, I have two on my computer (besides guest) now. All administrator; but watch the videos to see the results.
View 10 Replies View RelatedI have e5-511 laptop and the cursor intermittently freezes which is very annoying.i have had the laptop one week.
View 1 Replies View RelatedMy laptop (Acer Aspire 5750) has been freezing ever since the day I purchased it. I've had the laptop for about 2 years and done clean installation of Windows multiple times to attempt to fix the problem. It happens to freeze unexpectedly during usage of the latop and even when I'm away and come back it is frozen which leads me to turning the laptop off and on. I do have SquareTrade warrenty on my laptop and I sent it in so I can try getting the problem and fixed; but I got it back.
View 6 Replies View RelatedWhenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
Quick background:
My dad just returned from Afghanistan and is home for a few weeks before he heads back (by home I mean with my mother - i.e. I am not with them so I cannot get my hands on the computer).
He's been using his netbook (Acer Aspire One ZG5) while over there and brought it back with him. It's been working perfectly fine for the last 6 months while he was there, but today when he tried to turn it on to show some pictures to my mom it wouldn't.
The computer would start up fine and begin loading windows. Then it just dies - it just shuts itself off.
The next time, the computer gave them the option to turn it on in safe mode which they tried. Same problem.
They've tried several times and it won't start - it also fails at different times.
Sometimes it almost fully loads windows and other times it shuts off a lot sooner.
I made him open the BIOS which worked fine... for a few seconds and then randomly shut itself off again.
Computer goes to "startup repair".
"Windows cannot repair automatically"
"No System restore points have been created"!
If I use my recovery dvd's all data and apps will be lost.
Recovery-cds.com sells a "boot Disk" that will allow me to retrieve all data etc before reinstalling Vista to original install.......
Today I was using my laptop (Acer Aspire 5742G) normally and then suddenly my screen freezes and turns off. The picture at that moment when the screen froze was covered with green horizontal lines and some small green squares and then the screen switched off while the laptop continued to operate normally.
I tried to restart my laptop, but the screen does not turn on, and looks like laptop is working normally because I can hear the windows login sound (led indicators for WIFI and read data from the HDD are working). I tried to connect the laptop and TV via an HDMI cable, but the TV does not get any picture.
I'm strugling since 2 weeks with my brand new Acer Aspire E5-471-52B6 which has touchpad issues...
Symptoms: some times (this is very erratic) the touchpad freezes.
I'm not trying to run a different OS on the machine: I use the Windows 8.1 64-bit that comes with the machine.
I've downloaded and reinstalled the drivers (Intel Chipset, Intel serial IO, Synaptics Touchpad, Elantech Touchpad) from Support & Service web site...
And finally I've done a full system restore.
The touchpad responds is still erratic. What is weird is that the touchpad is shown as an HID mouse in the Windows Device Management (and not as a Synaptic or Elantech touchpad).
An external USB mouse works fine. What should I try now?