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Acer :: Aspire 3000- Touch Pad And Keypad On My Laptop Won't Work


a problem i've been having, for some reason, the touch pad and keypad on my laptop won't work...i've been stuck using a wireless USB mouse and keyboard set for about 4 days


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I can check for voltage at the battery charge pins. I'm seeing voltage on 3 of the 5 pins. The large one being ground, I'm assuming. Should I see voltage on the remaining 4?

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I have tried to contact ACER U.K by e-mail but it won't accept my message as it says SNID number should not exceed 11 digits but it's actually only letting me put in 3 digits! I've also tried to ring but every number is coming up invalid or 'mail box full'.

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or

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This is even after changing to the low res setting that is mentioned so often when googling the issue.

I've looked on the Acer site, but it says if I got it from pc world I should take it up with them?

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The freezing occurs maybe everything 15 minutes or so.

I have called Dell twice.
Downloaded and installed the latest drivers for the Chipset, video, Bios, and Alps touchpad.

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A week ago the touch pad stopped working . Only a USB mouse will keep the cursor alive. I'm posting this because I couldn't find any relevant info on any forums or online sony support centres and hope this might aid others in the same situation.

If your Sony VAIO touch pad doesn't work there are steps to take to find out exactly where the problem lies...

It might be static electric interference try...

1. Shut down
2. Unplug adapter
3. Remove battery
4. Hold down the power button for 1-2 minutes
5. Insert battery
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Still under warranty Sony phone support were however quite helpful and efficient, this is what they told me............

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