Acer :: Aspire 3000- XP SP2 Crashesbios Update
Jan 7, 2010
regarding the OS intermittently crashing on startup and keyboard/ touchpad not working - Basically, when the machine boots up, XP will load but then freezes when I try to open applications (I.E. for example) and I have to reboot. Now, the keypad has stopped working (although it works in safe mode).
So, I formatted the HD, used the recovery disks to reload winXP and everything appeared to work - except when I tried to install SP2. All other updates install OK but when SP2 installs and my laptop reboots, it gets caught in a rebooting loop and won't load. I read somewhere that this can happen if the Bios is out of date. My problem is that I'm nervous about using the updated bios I downloaded from Acer's site as I've heard it can go wrong and kill my motherboard plus the fact I don't know how to use the programme I downloaded from Acer (Winphlash).
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Sep 8, 2007
the laptop will boot up then freeze/lock up when all my desktop icons and windows bar at the bottom load up. The mouse won't move, the keyboard won't work. I've been told it may be either the RAM or hard drive, maybe even the battery. I haven't brought it to a professional yet because I'm dreading paying a ton of money for a cheap laptop.
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Dec 3, 2008
the hole on the laptop where you plug in the charger seems to be broken. the charger itself still has a green light, so i don't think that is the problem. i would have to sit there and hold the charger in a certain place the entire time i was on it. and it seemed to be harder and harder to get it to charge until eventually it stopped all together. what i want to do is download all of my pictures on there to a disc. i don't have a problem sending it to acer and getting it fixed, but i don't want the hard drive wiped clean yet. all i really need is a charged battery to borrow for like 20 minutes until i am finished downloading my pictures. i live in erie,pa. unless there is another way to charge the battery i have? or some other solution.
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Oct 20, 2008
started with USB thumb drives not showing in MY Computer but visible every where else, getting a drive letter etc. After abunch of investigation I finally seemed to isolate the problem to some Apple Itunes related software. I used MSCONFIG to shut off the apple updater and some other Apple Ipod related startup software. THe USB problem went away.
I decided to then do a little cleanup and get rid of some software installs, I remove Apple Mobile Device support and Apple updater as well as US service. This seemed to go well but I got a software may not work right with out a reboot so I did. On reboot I again got a software needs a reboot I did it again. Now the wierdness starts, my USB problem is gone but I now have a visible F: drive called PQSERVICE, checking with disk managment in system tools I see all my partitions but in Disk MAnagement none of them show a drive letter but all are visible in My Computer and in programs with their correct drive letters. THe machine boots fine and all files are there. I used PTEDIT and see the PQSERVICE partion has a type of 12 which from what I can find should be hidden. My Alt F10 seems to take me to the partition even though it is visble, I did not choose to restore as I really want to figure this out before I re-format this laptop. My concern is why can't I hide PQSERVICE and why are there no drive letters showing in Disk Management? I know most people want to make PQSERVICE visible but I want it to go back to the way it was. Also the PQSERVICE shows a EISA Configuration Healthy in disk Management and therefore I can't do anything to it.
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Jul 22, 2007
I have an Ace Aspire 3000. If the acpi battery control is on, the keyboard will not work. I had to disable the battery control.
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Jul 16, 2008
I have an Acer Aspire 3000. I shut it down last night and started it up today. It gets to the login screen where I have to push ctrl + alt + del to log in. At this point it freezes. The touchpad and keys are nonresponsive. I can however get to the boot menu before this point.
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Jan 4, 2009
I'm an HP user myself, but my girlfriend has an older ACER Aspire 3000 series (about 2.5 years old). I recently reformatted it, and did a clean install using the recovery discs...
Everything seemed to go fine, until I noticed in the disc manager that the Hard Disc has 3 partitions... one is like 3GB, and the other 2 are about 27GB each... One is the Main C: Drive, and the other is called "Acer Data". This is driving me nuts! She only has 27GB of usable storage on her computer, and I can't figure out how to consolidate the 2 Partitions to make 1 large one. Can anyone please help? It's a 60GB harddrive, and I'd hate to see that go to waste for "Acer data" (whatever that is).
Also, the disc was formatted in FAT32... Is there any reason Acer chooses that file system over NTFS? I'd prefer to format the drive with NTFS... I'm just concerned that if I reformat the drive I'll lose all the drivers and stuff. The computer currently doesn't have any programs installed or any data that needs backing up, so I'm not concerned about that stuff.
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May 26, 2008
when i turn on my Acer Aspire 3000 i put in my password then it makes me choose a windows xp as i have a dual boot but even if i choose either one it give me the message: "windows could not start because the following file is missing or corrupt <Windows root>system32hall.dll
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Mar 5, 2009
After reinstalling Windows on my mother's 3000 WLMi, everything works as expected, except there is no sound. I have tried installing drivers off the Acer website, and checking all the sound controls, but to no avail.
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Apr 1, 2008
a problem i've been having, for some reason, the touch pad and keypad on my laptop won't work...i've been stuck using a wireless USB mouse and keyboard set for about 4 days
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Mar 2, 2008
i have a acer aspire 3000 i got from some relatives but when i turn it on it turns on i can here the fan kick on an the dvd drive go click click and stuff but then fan stops and it goes dead silent and the screen never shows anything from the beggining by any chance do those little switches that shut off the screen when u close it ... .do they ever brake ...? ive tried hooking it up to another monitor but it doesnt show a screen of anything but it must send some type of a signal cause its just a plain blank screen and once i unplug it it sais no signal no signal all over
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Feb 22, 2015
I got a new used laptop but there is no sound at all, the earphone jacks don't work nor the speakers. The mouse pad does not work well either, and, I cannot use my Logitech mouse via. usb port? I am getting ready to re-install because I though this might solve the problem. I tried installing some drivers for AC97 Sound Controller but that did not work either. The drivers would not install, then I uninstalled AC97 in Add-Remove Programs by accident, I was trying to Update it. Then I installed another AC97 from download.net. After this I tried again to Remove and re-install a newer driver but it would not uninstall or install.
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Feb 26, 2009
an Acer Aspire 5570z was gifted to me by my father and I own it since 1.5 Year and it works cool, the notebook came with 512MB RAM and I updated it to 512x2 a year back and every thing worked cool, but now, I finally decided to buy a 2 GB RAM, I bought a 2 GB DDR RAM and inserted in my laptop, the laptop works good but problem is that now when I go to CMOS setup, it shows up as Extended memory to 2048MB but I own Windows Vista Ultimate (French) 32BITS ; but my Windows only shows up as I have only 1.00GB of memory!
why my memory RAM is not being showed in Windows?
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Nov 27, 2009
The following is an assessment of Acer Aspire 8942G models available for pre-order, as of 11-27-2009.
Presently, I know of no information regarding U.S. distribution, but it only stands to reason this will shortly follow. Question is, how will U.S. models be configured? Looking back at the distribution of Acer's 8940G, the U.S. only received one variant, the Aspire 8940G-6865..... and this was only a base model. Hopefully the U.S. will see a better showing in the 8942G series.
The German models are the only variants currently touting the highly anticipated, ATI Mobility HD 5850 graphics solution, with a complete list of configuration. I have asked the German resellers for confirmation on this, and they assure me the information is correct..... as given to them directly from Acer. I guess we will know the answer to this shortly, as they are soon to be released.................
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Apr 18, 2010
I am looking for the following bios:
Acer Aspire 5310, Intel 27A0 rev 3, 2008-12-08, v1.50
Do you have any idea where to get this, who to ask? Acer does not list it, does not respond properly and I could not find anything in the forum here.
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Aug 31, 2009
I have no issues whatsoever with this laptop, but just saw that there is a newer version of the BIOS available from Acer. Should this be updated? What precautions should I take before doing so?
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Apr 23, 2010
I have an Aspire 7720z. As Vista was having so many glitches, I set up a dual boot system with XP and Ubuntu 8.10 on two partitions on the same drive. Last week I upgraded Ubuntu to 9.10 but started having power problems. I read somewhere that a BIOS update would help so I flashed to v1.45. Everything is now going great with my Ubuntu OS. The problem lies in Windows. When I try to boot to XP the splash screen comes up for a couple of seconds and the the computer reboots. I used a test disk to check the drive and everything is fine. I then tried to repair the XP installation with the install disk but was told that it couldn't find an XP installation. So, for the umteenth time, I tried to re-install XP but was told that the installer couldn't locate any devices to install onto. Completely bewildering as my Ubuntu installation works perfectly.
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Mar 6, 2009
I've got an Aspire 5920G with an ATI Mobility Radeon HD 3470 graphics card/chipset. Up until last week, I'd been running with whatever drivers had been installed when I originally purchased the laptop in October last year.
Vista's Windows Update told me of new drivers for the 3470 that had been released in January, so I promptly downloaded them, glad to have something a little more up-to-date, since the laptop is being used frequently as a lightweight gaming machine. The driver, according to Device Manager, is dated 15/01/2009, and is version number 8.580.0.0.
My problem now is that every time I boot the machine, an ATI warning appears reading the following:
"The Catalyst Control Center is not supported by the driver version of your enable graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."..................
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Jan 4, 2015
I go to store to update to windows 8.1 it says I need to update important updates first so I go to settings into change pc settings etc etc and it never finishes updating the updates.
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Sep 3, 2014
My Acer Aspire 5517 Laptop is running Windows 7 X 64 with an AMD Athlon TF-20 Processor at 1.6Ghz with 2GB of physical memory. Every once in a while, and lately quit frequently, my screen goes black, and it will not boot...I have attached an exterior Monitor to it, with no success, so I assume it is not the video portion. To get it to boot I turn it off and on until it re-boots. Sometimes it reboots quickly and at other times it takes several minutes...up to 20 or 30 sometimes. I have run a disc check to see if all the sectors are good on the hard drive. It checks out okay..I thought if the BIOS was out of date, I would update it, to see if that work....
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Sep 1, 2009
I have an Acer Aspire 5100
AMD Turion 64x2 Mobile Technology TL-56, 1.8 GHZ
Radeon Xpress 1100 hyperMemory
1 GB DDr2
It has vista home premium preinstalled. Lately I installed Xp on it (Ive done it many times before because its faster) The only thing is that with Xp it shutsdown after some time, 'cuase of the heat. So I thought I'll update the BIOS. It went well but then IT shutsdown! I was afraid of this but it happened. Now my Lap won't boot, nothing comes up, not even a sound! The only thing that work is the dvd driver. The fan goes like it would boot but nothing. I tried to flash it via usb but didn't read the usb.
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Nov 9, 2009
I attempted to update the BIOS in my Acer Aspire 5315 laptop to no avail, the winbios program froze straight away, while erasing the BIOS I think. So since then I havn't been able to start the laptop, no fans, but does blink a red LED beside the little light icon when left for longer than 10 seconds or so when you press the power button. I've tried the fn+esc method to boot it to flash the bios but nothing at all, tried it with USB and CD-ROM. I've tried removing all the hardware and starting it, I've also tried resetting the CMOS, still no luck.
I'm thinking that the red LED might be a little indicator of hope, or is it maybe the capacitor filling up
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Jan 19, 2015
how can i update bios of mine laptop.mine laptop model no is acer aspire 4750
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Nov 29, 2014
I updated my Acer Aspire 4752g's BIOS to use the BIOS_Acer_2.10_Windows.zip in the BIOS downloads in the Acer site and when my laptop rebooted it was stuck in a black screen. I've tried doing the FN+ESC and tried all the BIOS downloads in the Acer site but it still did not work.
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Oct 9, 2014
I own an Aspire V3-571G Notebook with ArchLinux dual-booting Win8.1. When I'm starting Arch I get this (Ivybridge-/Sandybridge -related) error:
"[drm:cpt_serr_int_handler] *ERROR* PCH transcoder A FIFO underrun"
After research I think a BIOS Update should fix the problem. But in the BIOS-section there is a confusing line:
"BIOS - UEFI for Windows 8 (Not for Upgrades)"
So, does that mean:
a) not for those who had Win8/8.1 pre-installed (like me) or
b) not for those who have run an inplace upgrade of Win7 to Win8/8.1 instead of a clean install.
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Sep 20, 2014
I keep getting an Acer pop-up that says "Please Download Latest Version of Flash Player". I have updated adobe flash player and that didn't work? Its an Acer Aspire 5733 purchased new less than one year ago.
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Oct 23, 2014
I just got a 2GB RAM for my Aspire One NAV50 but when I install it, it doesn't boot or even POST, I just get a blank black screen. Why can't I find a BIOS flash for this model? When I enter the model or SNID, the Acer website gives me nothing.
I was going to say "it won't even accept my S/N, what's on my label is less than 22 characters long (expected by the site)" but I just now (before posting this message) found I was consistently skipping a couple digits.
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Feb 4, 2015
I have an Aspire E5-571 without pre-installed OS. I don't care about Windows - I am using Linux (Ubuntu).
There are some problems reported by the Linux kernel at boot (UEFI mode) an I was hoping that a BIOS update may solve some of them (ACPI issues and unclaimed hardware). May be very well the Linux kernel but I can't exclude BIOS either.
On the Downloads page, under BIOS tab, there are four current BIOS versions with brief and strange description: versions 1.08, 1.09, 1.11 and 1.24
IF (and only if) I decide to update BIOS, which version should I use? What are the real differences between versions (Release Notes)? Except Windows 8 hacks, is there any real "improved system performance" on other OS? What is BIOS (5.2MB versions) vs. VBIOS (13MB update)?
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Sep 1, 2008
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure.
2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph
3- Copy the bios.wph to Floppy drive
4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button
5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button
6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
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Oct 18, 2014
I have an Aspire V5-571G... I updated to Windows 8.1 (64bit) a few days ago.
Since the update, when playing audio on iTunes (was 11.3 but now updated to 11.4 both post win 8.1 anyway)/Windows Media Player and on YouTube & other sites, audio has stopped working completely or become extremely distorted. Sometimes it works fine but never for extended periods of time. I'm not sure what triggers the distortion and silence but it has ONLY been happening since the 8.1 update.
I updated the RealTek sound drivers with the driver for my model from the Acer website and it has not improved the situation. I've been looking around for a solution / cause of the problem and the only questionable driver I have is this: There's no update for this on the Acer site r.e. my model and the Windows online update thing cannot find an update either.
If it's not possible to fix this via updating or tweaking 8.1, is it possible to do a system restore back to Win 8 without removing my files and if so how?
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