Acer :: Aspire 9830g - Freezes After About 5-10 Minutes Of Use
Nov 1, 2009
My laptop freezes after about 5-10 minutes of use. Idk why. I'm getting the free windows 7 upgrade from Acer; but I really would like to be able to fix this before I just upgrade. I made a new account, I have two on my computer (besides guest) now. All administrator; but watch the videos to see the results.
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Dec 9, 2009
My Studio XPS 13 (M1340) freezes every now and then, getting to an unusable state, and the HDD LED stays continously lit during the period. This condition lasts for minutes (more than 2, one time I got a 10 minute freeze!), and then the system gets back to normal. No BSOD, no error message, nothing. During this "frozen state" I can't do absolutely nothing: can't ALT-TAB windows, system doesn't respond to mouse clicks, not even CTRL-ALT-DEL works. After the system resumes to normal condition all key presses and mouse clicks done during the frozen period are "interpreted", as if they had been queued while the system was frozen.
I'm running Vista Ultimate 64 bit (even did a fresh install). The HDD is a Western Digital WD3200BJKT. There's no clicking sound whatsoever, as a matter of fact I can't even hear HDD activity during these freezes, it is just the HDD LED that gets continously lit (i.e. no blinking).
I called tech support in Brazil, upgraded the BIOS to v A11 and did a thorough HDD test while in the call. HDD passed each and every test. Because of this the tech support guy refused to authorize service on the notebook, saying it is a software-related issue.
I'm waiting for my Windows 7 upgrade kit to arrive, hoping that this is an issue with Vista. I'd appreciate any suggestions.
Specs:
* Intel P9600 processor
* 4GB RAM
* WLED display
* NVIDIA GeForce 9500M
* 320MB, 7,200RPM hard disk (WD P/N: WD3200BJKT)
* Dell 1510 WiFi
* Dell 370 Bluetooth
* Vista Ultimate 64 bits
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Dec 6, 2014
I bought this laptop of your company pavilion p077tx 3 weeks ago........... in the starting it worked fine but now every time when I switch it on it freezes after 5 mins, I have to use the power button to turn it off....... what should I do??
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Jul 11, 2014
Just to clarify, my laptop is a Lenovo ThinkPad T420i, Type 4178. It is about 2 years old. I have Windows 7 64bit.
My laptop takes about 2-5 minutes to switch on, sometimes it doesn't turn on at all. The screen freezes every 15 seconds or so, but I am still able to move my cursor around. It also lags quite a bit. For example, typing 'how to download google chrome' will take me sometimes an entire minute, because only parts of the sentence will show up on the screen at a time. My keyboard is responding fine. The problem is not with the wireless internet, because even when the wireless is off the laptop is still unbelievably slow. Watching videos is impossible, because the screen freezes so much.
I have been having this problem with my laptop's performance speed for about 2 months now. I had it completed wiped back to factory settings, downloaded every malware and virus scanner known to man (none of them found any problems with it) and updated all my drivers.
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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Sep 2, 2014
Did a refresh and a factory reset but still taking 5 minutes to power up. Once it does it seem to run ok.
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Nov 24, 2014
I have a problem with my laptop (Acer Aspire 5741G).It´s a couple of years old and the battery stopped working a year back and after that I need to use the power cable.Earlier the laptop got really hot sometimes and shut itself down.I have cleaned it inside (I took the laptop apart) and also changed to a SSD drive.
After that it worked better for a while but now the same thing have happened again but there are some differences from earlier. IT´S WORSE.
1. The laptop doesn´t get hot. It´s almost cold..... I downloaded a program to see the status of the computer and from it I could read from the sensor data that the temperature is between 30-40degC (CPU usage is as low as 0-4% if I just leave it).
2. The fan starts directly when I start the computer and goes on 100% all the time (even if I don´t do anything).
3. After 3-4 minutes the laptop shut itself down. Even if I go into the BIOS at start-up and just leave it.
4. I have cleaned it again and everything but the same thing happens after I have mount it together again.
What´s wrong? Can it be the power cable (AC adapter)? But why does the fan behave like this?
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Sep 5, 2008
I have an Acer Aspire 5920 Intel Core 2 Duo T5750 Processor (2 GHz, 667MHz, 2MB Cache) 3 GB Memory 160 GB Hard Drive Windows Vista Home Premium.
I bought it 4/5 weeks ago, and it has worked perfectly fine. (as it should)
Now when i turn it on after a minute or so everything will become non-responsive and it will crash,
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Sep 13, 2014
this all started when I first purchased my laptop (Aspire V3-572G-54S6, Windows 8.1) when it was on sale for a great price in mid-August. I had heard great things about Acer, loved the specs and look, and was excited to get it. It arrived a few days later, took it out of the box and with the first start up my display was messed up. About 1/4 up the screen tear a little and the top of the screen was being duplicated at the bottom........never had that happen before so I got in touch with Acer support chat, I updated video drivers, rebooted, did a complete power drain, etc. The problem persisted so they had me send it in for servicing. I got it back from servicing just about 2 weeks ago, and it was fixed! Or at least it was until this past Wednesday when the problem returned. Now the problem only occurs when I've had it on for 30minutes to 1 hour, as it is fine on start up. The service log/sheet I got back with it said all they did was software updates, updated BIOS, and nothing hardware related.
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Jan 24, 2015
I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....
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Dec 15, 2014
I have problem with internet connection. Every 10 minutes or more connection is down and my wi fi network gets limited connection icon.
I bought this laptop few months ago with Windows 8.1. and latest drivers are installed. I tried a lot of things but there is no result...
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Jan 21, 2015
My laptop has just started doing the same thing, at least every 5 minutes it drops the net connection.
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Jun 29, 2009
My Acer Aspire 9410 randomly freezes for like 10 seconds, then it goes back to normal, then after 10-15 secs freezes again for like 2-3 secs and then it goes finally back to normal. During freezes nothing works, the screen does not show anything weird. Sometimes after a freeze my internet connection (wireless) closes, and the only way to repair it is to restart the computer. I'm running Windows XP Media Center with all updates. All drivers are all updated. Maybe just my BIOS is not the last version. I tried using no battery, disabling some services, I don't have Norton, I've used all cleaners, registry repairing softwares, Avast scan, etc. nothing seems to help. The event viewer does not show any warning and/or error at the time of freezing.
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Apr 19, 2010
I'm having big problems with my NEW Aspire 5942G. I bought it last week, everything worked just fine, till last week when he crashed for the first time. I was playing Grand Theft Auto 4 and the screen freezed. I restarted it and everything worked well (i didn't played any games in the mean time) until yesterday.
I was working in Photoshop than the laptop restarted. He didn't even wanted to boot anymore, he restarted many more times. When he worked again i was trying to render a video....again : restarting. I went outside with the laptop and tried to render the video again. It worked! So...i guess the problem is that when he gets to warm he suddenly restarts...
But there's one more problem : when i move the laptop from a place to another, he restarts again. I just don't get it. It's a brand new laptop, as i told you, bought it last week. What can i do? I really need it and i cannot send it to the service becuase it will take too long...
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Apr 21, 2010
purchased a 4810t monday, arrived yesterday, love it, apart from the freezes!
i've had 3 freezes in the space of 24 hours, 1 while doing something in photoshop, 1 while bringing it out of hibernate and 1 running acer updater.
i've searched the forums and read about the freezes but thought it wouldnt happen to mine as its newer.
so my question is what can be done to stop the freezing? i've uninstalled all the bloatware, and uninstalled the intel storage control (i heard that helped) is there anything else I can do?
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Dec 17, 2008
I just got an Acer Aspire 4530 laptop (20 days ago) And got Windows Vista Home Premium 64 bit just to see how buggy it was and where all the negativity was coming from. After maybe 10 days I realised that it doesn't go as fast on vista as Windows XP 64. There was also an occasion that the laptop's keyboard and touchpad would occasionally turn off, USB mouse works just fine, but have to RESTART. So I got Windows XP 64 bit installed (I didn't get offical Acer drivers, but drivers for the pieces of hardware on my machine individually.)
5 days later after installing Windows XP:
After about 30 minutes to an hour, the wifi turned off, the internet explorer rectangle in the taskbar changed to a different font, and the computer froze.
AFTER that I tried flashing the 1.3331 bios (Which is the same bios I had to start with, which is more like resetting the bios) but the problem was the same.
I have:
AMD athlon x2 64 bit at 1.9 Ghz
Nvidia Geforce 9100M G
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Sep 16, 2014
Until recently my Aspire M3802 desktop started immediately when the start button was pressed. For about a week it's been taking an increasing number of minutes before the the LED turns blue; today it was over ten. What is the likely problem? If accumulated dust how can I remove it? If not dust, what can I do?
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Dec 10, 2014
My Acer E-1522 in start up only shows icon then black screen after a few minutes?
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Oct 18, 2014
Any full screen game shuts my computer down after 5 minutes of play. I have changed my antivirus to game mode, checked with the company that I was getting the majority of my games from. Is there any way to stop this?
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Nov 23, 2014
I have a v3 571G laptop core i7 with a geforce 640m video card. Is not the faster video card but can handle advance video games in medium to high. Every time I play any video games, with settings from medium to high, at the beginning the fps are around 34 to 40 but after 10 to 20 min of playing, the fps gets down to 12 to 20 specially when there is explosions and such. Is my laptop video card dying or is something else?
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Nov 4, 2014
I have problem with my Acer 5750g. When I playing games cooler work in passive mode, like it dont know that should work as much as possible.
After 5 minuts without additional cooler it goes overheat to 100 degree and turn off instantly.
When i turn my laptop on, the cooler starting work very good, like it should work all the time when it overheating. But after few secounds its turn into passive/silent mode and doesn't work properly till overheat and turn off again.
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Feb 3, 2010
On friday i bought the new 7740G from Saturn. I like it really BUT it has a big bug.
When i'm playing after about 5 minutes the game freezes for 2 up to 10 seconds. I nearly tried everything but i can't get any solutions. The only thing i found out is, when im installing something and then i start playing i have the feeling the game wont freeze.
Marked in red are the freezes.
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Jul 16, 2008
I have an Acer Aspire 3000. I shut it down last night and started it up today. It gets to the login screen where I have to push ctrl + alt + del to log in. At this point it freezes. The touchpad and keys are nonresponsive. I can however get to the boot menu before this point.
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Oct 19, 2014
I have e5-511 laptop and the cursor intermittently freezes which is very annoying.i have had the laptop one week.
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Jan 28, 2015
My laptop (Acer Aspire 5750) has been freezing ever since the day I purchased it. I've had the laptop for about 2 years and done clean installation of Windows multiple times to attempt to fix the problem. It happens to freeze unexpectedly during usage of the latop and even when I'm away and come back it is frozen which leads me to turning the laptop off and on. I do have SquareTrade warrenty on my laptop and I sent it in so I can try getting the problem and fixed; but I got it back.
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Feb 15, 2015
Today I was using my laptop (Acer Aspire 5742G) normally and then suddenly my screen freezes and turns off. The picture at that moment when the screen froze was covered with green horizontal lines and some small green squares and then the screen switched off while the laptop continued to operate normally.
I tried to restart my laptop, but the screen does not turn on, and looks like laptop is working normally because I can hear the windows login sound (led indicators for WIFI and read data from the HDD are working). I tried to connect the laptop and TV via an HDMI cable, but the TV does not get any picture.
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Dec 31, 2014
I'm strugling since 2 weeks with my brand new Acer Aspire E5-471-52B6 which has touchpad issues...
Symptoms: some times (this is very erratic) the touchpad freezes.
I'm not trying to run a different OS on the machine: I use the Windows 8.1 64-bit that comes with the machine.
I've downloaded and reinstalled the drivers (Intel Chipset, Intel serial IO, Synaptics Touchpad, Elantech Touchpad) from Support & Service web site...
And finally I've done a full system restore.
The touchpad responds is still erratic. What is weird is that the touchpad is shown as an HID mouse in the Windows Device Management (and not as a Synaptic or Elantech touchpad).
An external USB mouse works fine. What should I try now?
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Jan 23, 2015
So I just bought (came in yesterday) a brand new aspire v 15 nitro and now it often freezes and crashes/shuts down at boot-up. I turn it on i get the acer boot up screen and then it stops and after a minute or so and shuts down.
I have done some things to it:
-partitioned the hdd (150/800 GB)
-updated windows
-checked for updates through acer care center (only one intel update)
-installed: steam, origin (EA), firefox, openoffice, winrar, viper (plagiarism scanner wich i used on my previous pc) and a couple of games
-uninstalled mcafee
I did not change any strange settings, like disabling apps from start-up except for steam.
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