Acer Aspire 5742ZG :: Suddenly Screen Freezes And Turns Off
Feb 15, 2015
Today I was using my laptop (Acer Aspire 5742G) normally and then suddenly my screen freezes and turns off. The picture at that moment when the screen froze was covered with green horizontal lines and some small green squares and then the screen switched off while the laptop continued to operate normally.
I tried to restart my laptop, but the screen does not turn on, and looks like laptop is working normally because I can hear the windows login sound (led indicators for WIFI and read data from the HDD are working). I tried to connect the laptop and TV via an HDMI cable, but the TV does not get any picture.
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Feb 9, 2009
i have a problem with my 2 year old vaio sz. Since some weeks, screen turns black in irrregular intervals. The system is still available, but i can't see anything on the screen. The only solution is to push the power button an switch to standby mode. Afer pushing the power button again, the system comes up again and the screen turns on! The problem only occured in battery mode.
I tried nearly everything to fix the problem. I reinstalled Windows XP, tried different power management settings... nothing worked.
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Jan 25, 2015
Have a Latitude E5420 and the screen suddenly turn dark. Still can see a bit but sometimes will return to the normal for while. Is this because of the parts has lose? Should change the monitor? Or related to the driver?
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Oct 6, 2014
My aspire s3 screen suddenly goes black. When I connect it to HDMI I can see the display on the HDMI device. When I disconnect HDMI the screen display comes back but again goes black after some time. It is a hardware problem or some settings to be done. This display problem happens when I restart or power on the note book.
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Oct 24, 2008
On many occasions when I turn on my Acer aspire 4315 the screen turns white. or if I put it in sleep mode and turn it on.
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Jan 15, 2015
I have repaired a few laptop in my time so when a friend said his screen was black but he could read it with a flashlight I guessed right away it was an inverter problem.
I got a new inverter off of *bay, carefully removed the display bezel, swapped in the new inverter and powered it up. Successfully boots into Windows ! Shut it down, screwed the inverter down, put the bezel back on and now the display comes on for 1 second, just long enough to see that "Acer" splash screen, and then goes black. Yes you can still read the screen with a flashlight.
Checked the power in and out wires, they look good. Re-seated both connectors. unscrewed the inverter board from the display so that it is :floating". Nothing. Swapped in the old inverter and it acts the same ?
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Feb 9, 2015
When I turn on my Acer Aspire 4750, the screen just turns black, and I can't do anything but to Force it turn OFF?
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Mar 10, 2015
Just got this Lpatop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop i bought that had issues (granted first one was used so I gave Acer a pass).
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Mar 10, 2015
Just got this Laptop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop I bought that had issues (granted first one was used so I gave Acer a pass).
Anything I can do to fix this or is it just dead and send it back?
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Mar 2, 2008
i have a acer aspire 3000 i got from some relatives but when i turn it on it turns on i can here the fan kick on an the dvd drive go click click and stuff but then fan stops and it goes dead silent and the screen never shows anything from the beggining by any chance do those little switches that shut off the screen when u close it ... .do they ever brake ...? ive tried hooking it up to another monitor but it doesnt show a screen of anything but it must send some type of a signal cause its just a plain blank screen and once i unplug it it sais no signal no signal all over
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Mar 1, 2015
My laptop was working but then when i powered up the first screen that shows is it wants a HDD password. can not start windos 7.
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Jan 13, 2015
My acer aspire 6930 would crash and then have problems starting up sometimes the blue screen would show up and sometimes i would see lines on my screen and it freezes and also sometimes it just fades away. When i try to restart it the computer wont boot but all the lights are on.
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Oct 21, 2014
I have an Acer Aspire 7740-5691. The boot screen freezes with pixel distortion at the top. I've tried all the restore discs. I found where some people referenced a similar problem with other computers and they were fixed by resetting the bios. I can't figure out how to do that. There's no place for that in the boot settings option and there's no visible coin battery to temporarily remove to reset.
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Mar 30, 2013
when playing games on battery suddenly screens turns black and i have to restart my laptop.
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Dec 2, 2014
i have had a dell inspiron laptop m5030 for over a couple years now with no problems. I have never had any major problems with this computer ever. always loved my dell. now i go to turn it on. and suddenly instead of the cute dell screen i got a black screen of death and the 7 beeps of death that woke my service dog up. now this would not be such a issue if this computer was not my actual disabled livelihood. it is no longer under warranty and of course after searching the internet it appears that dell knows of this issue with it. but it still does not see fit to recall them or replace them. of course they will charge you to turn it in and fix it temporary.
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May 17, 2009
If my laptop turns on, it either freezes, BSODs, or black screens (could be anywhere from the windows loading logo to doing some work on word, etc.)
And if it doesnt turn on, well it does; the hdd light goes on (for a second), same with the battery light (the battery light is fine though), but the screen is black; i can hear hdd activity though and if i throw a cd in there, it spins properly and whatnot, but it just doesnt do anything past the blank screen.
An external monitor doesnt work, and reformatting seemed to have helped abit, but then it just got worse 2 days ago; I can't get past the black screen after I turn it on.
I'm 99% sure its a hardware problem, and I'd be willing to replace whatever it is if I knew what it was, but I dont know if it's the hdd, or the ram, or the video card, etc.
I've also taken the laptop apart; so reseating the ram and hdd doesnt work.
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Mar 19, 2013
I have Dell XPS 15 L502 machine bought 10 months back. I am facing a frustrating issue with touchpad.
Touchpad works ok but suddenly it freezes and stops working event the right - left click buttons. or sometimes a gentle finger on touchpad will randomly open and close the applications. The only solution to this is i restart my machine. This occurs frequently causing me to restart my machine atleast 20 times a day.
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Mar 14, 2010
I had left the Acer plugged into the power socket in the wall. There was a power problem in our building and the electricity went and came back about 4-5 times over a span of 30 mins. This has happened before so I paid no attention to it. However, after the electricity supply stabilized, I casually looked to see that the charging lights on the Acer was not on. I unplugged the machine from the wall and tried to start it up - nothing happened. I took out the battery waited for a few minutes, put it back in and tried to start it up - again, nothing happened. I took out the battery and plugged the machine into the power socket in the wall and tried to start it up - again, nothing happened. As it stands, the Acer is dead.
The specs are T6660 (I am not quite sure about this but its something close), 2GB RAM, 250 GB HDD, Vista Home, integrated graphics (X3100).
One other point. You know the power brick from Acer has a green light on it which comes on when you have it plugged into the power socket on the wall. When I attached the power chord to the machine, the green light becomes dim and flickers. However, when I disconnect it from the machine, but keep it plugged into the power source on the wall, the light is on as it should be.
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May 13, 2009
I have an Acer Aspire 5315 laptop, which is just over a year old. A few weeks ago, it powered off suddenly. I tried to power it back on, but it wouldn't. I tried booting it with/without the battery and AC adapter, but no luck. The power light does not come on, and fans do not turn on. However, the battery charging light was unaffected, and still turned from amber to green when the battery finished charging.
Then, a few days later, I pulled the battery out and left it out of the laptop overnight, and when i put it back in in the morning, the laptop powered on again.
But - after a couple hours of running fine again, the laptop shut off suddenly again, and wouldn't turn back on. I got it running again after 10 minutes of fiddling around.
Since it was on again, I shut it down using windows and it turned off normally, and powered back on first try. I tried this several times and it always powered back on first try when it was properly shut down using windows. At this point, I assumed everything was good to go, but the laptop shut down again suddenly and I haven't been able to get it turned on again for 2 days now.
Even when the laptop won't start, the battery still charges using the AC adapter; I can tell from the LED on the front of the laptop.
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Jan 4, 2009
I bought this laptop about a month ago from PC World. I hadn't had any problems with it and thought that I had made a great choice. Now, all of a sudden the fan makes a loud and very annoying noise (similar to that of a drill) for about 2 minutes and the stops. This happens when I turn it on and off too. Nothing I do seems to make any difference and it is happening more regularly now than three hours ago when it started.
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Nov 5, 2008
My laptop would not turn on at all and no lights came one so I bought a new motherboard.
Ive installed the new motherboard, but now when I turn it on the lights turn on, the fan spins, the dvd drive clicks a few times but the screen stays blank. Nothing comes on even after a few minutes. I disassembled the entire laptop again and put everything back together but still nothing comes up on the screen. I reseated the RAM and HDD but still no luck.
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Feb 27, 2015
I recently bought an acer v3 371 and was looking forward to using the webcam. For the first few days it was fine quality but then suddenly, possibly after an update of some sort, the quality went down and now it looks really terrible. I tried many things such as refreshing the computer back to default settings, installing various camera programs (I was using the standard camera that came with windows 8.1) such as Acer Crystal Eye but changing the resolution in these makes no difference at all to the terrible quality.
I look in device manager and it just seems to be a generic device 'HD Webcam' and the driver is from 2006, this seems to be the default one that windows selects but there must be a better one, I can't find it anywhere though. I've tried uninstalling and reinstalling the device several times but again no effect. I don't know exactly what the webcam is, because if you go to Acer's actual website to look for driver updates they list all of them EXCEPT the webcam drivers.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Feb 18, 2015
I was using the laptop normally in the morning and shut it down. When I turned on the machine at night, it started till the login screen and it just shutdown suddenly. When I tried to turn it on,there is no sign of life,no led lights,no power button light. Nothing
Its a V3-571G
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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Jul 2, 2009
for the past 3 days my Acer 8920G has been acting..very strange. It randomly turns off/has a blue screen, then I can't use it for 6-10 hours before it works again, but then only for 30 min then repeats. I've checked the temperatures for the HDD/CPU/GPU on the time I was on, and the HDD was 58C, CPU and GPU were around 50C (With FF3.5, iTunes, MSN and Vuze running). I've taken off the back panel and removed the dust but that didn't do anything at all. This morning I turned it on after leaving it upside down (back panel on) to vent all the air (if I left it open more dust would've gone in) and it wouldn't even hit the desktop. Kept crashing when it hits the desktop (that's basically what happens when I try and turn it on after it has a blue screen or turns off). So I opened the back panel and let my hand hover over the components - no heat what so evr radiated from it, which means it can't have overheated...right? Now I can only run it with the back panel off, which I'm doing now in a well ventilated area.
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Oct 13, 2014
I have an Acer Travelmate 6292 and the screen turns black when I open it up all hte way. If I go to close it and it is about 6 inches open, the screen comes back on. Im guessing a wire or plug is not working right.
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Jul 9, 2009
I have an Acer Aspire 5920G, with the Intel 3945AGB wireless card. I've had issues with the wireless for some time, where it would suddenly lose connectivity and I would have to reboot for it to find any wireless networks. Yesterday, however, it lost connectivity again, and now is unable to connect even after several reboots.
The wifi switch is on and lights up. Acer eNet manager tells me there are no wireless networks, whereas Windows Vista's network manager tells me that I'm either a) Connected to my wireless network but with a limited connection or b) Not connected at all, but wireless networks (including my own) are available. It always fails to connect. My wireless router is a Dlink DIR-615.
I've tried inputting the WEP key again, no results. I've tried rolling back the wireless device driver (to 11.1.0.86), no results.
My husband has an identical laptop, with an identical setup, and everything works just fine for his laptop.
I did nothing out of the ordinary last night when this happened - no settings were changed, etc. The only thing I did do that I don't do every day, was that I ran the disk cleanup manager, and it cleaned out a few temp files, but I thought that this was a harmless operation...
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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Jun 29, 2009
My Acer Aspire 9410 randomly freezes for like 10 seconds, then it goes back to normal, then after 10-15 secs freezes again for like 2-3 secs and then it goes finally back to normal. During freezes nothing works, the screen does not show anything weird. Sometimes after a freeze my internet connection (wireless) closes, and the only way to repair it is to restart the computer. I'm running Windows XP Media Center with all updates. All drivers are all updated. Maybe just my BIOS is not the last version. I tried using no battery, disabling some services, I don't have Norton, I've used all cleaners, registry repairing softwares, Avast scan, etc. nothing seems to help. The event viewer does not show any warning and/or error at the time of freezing.
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