Acer :: 8920G - Randomly Turns Off/has A Blue Screen
Jul 2, 2009
for the past 3 days my Acer 8920G has been acting..very strange. It randomly turns off/has a blue screen, then I can't use it for 6-10 hours before it works again, but then only for 30 min then repeats. I've checked the temperatures for the HDD/CPU/GPU on the time I was on, and the HDD was 58C, CPU and GPU were around 50C (With FF3.5, iTunes, MSN and Vuze running). I've taken off the back panel and removed the dust but that didn't do anything at all. This morning I turned it on after leaving it upside down (back panel on) to vent all the air (if I left it open more dust would've gone in) and it wouldn't even hit the desktop. Kept crashing when it hits the desktop (that's basically what happens when I try and turn it on after it has a blue screen or turns off). So I opened the back panel and let my hand hover over the components - no heat what so evr radiated from it, which means it can't have overheated...right? Now I can only run it with the back panel off, which I'm doing now in a well ventilated area.
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Dec 5, 2008
i have a acer aspire 8920g that i got 3 months ago and i have vista 64bit installed in it.i want to change it to xp or even vista 32 because i do not like vista 64 but i think drivers will be an issue since this thing has a driver installed for everything.is there going to be a problem with the drivers?and if so can i find all the main drivers somewhere for it?
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Dec 28, 2014
I have a w520 that is out of warranty. From time to time, the screen just turns off while I'm using it (no, not a dimming/screen off during idle isse). Everything else works perfectly though. I have to shake the laptop (lol, seriously...) and the screen comes back on! It's been getting more and more frequent. What gives? Is this a known issue? Is there some loose connection somewhere inside? What should I check?
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May 16, 2008
I have ordered an Acer Gemstone Blue 6920g which is due to be delivered next week sometime.
I was wondering if anyone else already owns one of the gemstone blue laptops and has tried a laptop bag or case out for it.
The gemstone blue laptops come in a 16 inch and 18.4 inch screen size and have an aspect ratio of 16:9 instead of 16:10.
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Jul 27, 2009
I have an Aspire 8920G laptop.
I have Windows Vista Home Premium preinstalled (with no installation nor recovery disks delivered).
I accidently hit the arcade button on the cinedash panel, instead of the power button. The computer started directly up into arcade deluxe, after a short install. Nice feature
I thought, and choose to exit arcade through the exit feature. Then I noticed that the computer prepared to hibernate, but instead it shut off after it finished.
After turning the computer on, a small complaint about improper closing the computer popped up, and I choose to start windows normally. Now the boot loader ran, and when I expected the logon screen, instead I met a black screen with a working mouse cursor. I eventually had to force power down, since crtl alt delete didn't work.
Since then, all boot options, safe mode etc leads to the same black screen.
Vista looks like it's going to boot normally then goes to a black screen with a working mouse pointer. The hard disk light just pulses every couple seconds.
I tried extracting the battery but it doesn't work.
I tried to alt+f10 - Vista Recovery page, so it gives me menu called "Edit Boot Options". There is the path to winload.exe and this:
"Partition: 2
Hard Disk: b8f0ffa4
[ /NOEXECUTE=OPTIN
]"
That's all what I have when I press ALT + F10.
I could type "Enter" = nothing happened
"Esc" = shutdown the system
"F8" = go to recovery page.
Hit f8:
Goes to a "Vista system recovery" or something like that, i'm not quite sure what its name was. Anyway it had about 6 options, including "Get windows to check for and correct the faults on your disk" in a little bit more high tech talk. And "Restore to a earlier point". Since the "Checking and correct faults" said it was recommended, i thought i'd go for that.
It ran its tool, told me to click the restart button. Runs it again, tells me to restart again.
And now it enters its final state - Its virtually dead :|. If i turn it on, it will go to the black screen, that talks about an improper shutdown, with the options for Safe Mode, Safe mode with networking.. etc. Any of these 4 options all result in the same black screen displaying only the mouse cursor.
I was not trying to install or upgrade nothing, was not trying to change form vista to xp or so.
I have not deleted any hidden partition (as far as I know...)
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Jun 10, 2009
if anyone has had the same problem as me with the HP HDX 16. Randomly, even as I am typing here, the volume bar (with treble, bass etc) will appear on screen and will increase/reduce very quickly as if im pushing down on the touch buttons, this stops me being able to type, sometimes crashing the computer.
At the same time, this fault also occurs for the wireless LAN button to the far right, which will randomly disable (turn red) as if i'd touched it, sometimes causing the desktop to crash but more importantly causing me to lose connection and have to reconnect on a frequent basis.
I've had the notebook for over 6 months, and while i did have this occur on very rare occasions, since a couple days ago it has increased to a point where it happens all the time, including after a restart. I have tried searching through google to see if the problem is known, and i have seen a similar account on a customer review website. I have used HP health check and followed the updates supplied including that for the touch smart buttons and a BIOS flash.
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Nov 17, 2014
I'm using Aspire V5-473PG.
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Recently I noticed that my touch screen sometimes starts to hits randomly at the bottom of the screen. This problem cause some windows became minimize and maximize on its own and when i'm watching video, the video keep pause, play and pause again. I tried to find any crack on the screen but found nothing.Â
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Nov 5, 2008
My laptop would not turn on at all and no lights came one so I bought a new motherboard.
Ive installed the new motherboard, but now when I turn it on the lights turn on, the fan spins, the dvd drive clicks a few times but the screen stays blank. Nothing comes on even after a few minutes. I disassembled the entire laptop again and put everything back together but still nothing comes up on the screen. I reseated the RAM and HDD but still no luck.
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Aug 15, 2010
.After I push power button, one of 3 lock lights, the A lock  flashes blue, and a steady blue power light occurs to right of keboard, for about 5-7 seconds, then turns off after a soft high pitched beep.. The computer did get hot before this occurred. Tried getting new power cord because old one was not correct one. Tried booting up with and without battery & did not work.  Screen never comes up.
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Oct 24, 2008
On many occasions when I turn on my Acer aspire 4315 the screen turns white. or if I put it in sleep mode and turn it on.
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Jan 15, 2015
I have repaired a few laptop in my time so when a friend said his screen was black but he could read it with a flashlight I guessed right away it was an inverter problem.
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I got a new inverter off of *bay, carefully removed the display bezel, swapped in the new inverter and powered it up. Â Successfully boots into Windows ! Â Shut it down, screwed the inverter down, put the bezel back on and now the display comes on for 1 second, just long enough to see that "Acer" splash screen, and then goes black. Â Yes you can still read the screen with a flashlight.
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Checked the power in and out wires, they look good. Re-seated both connectors. Â unscrewed the inverter board from the display so that it is :floating". Nothing. Â Swapped in the old inverter and it acts the same ?
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Feb 9, 2015
When I turn on my Acer Aspire 4750, the screen just turns black, and I can't do anything but to Force it turn OFF?
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Oct 13, 2014
I have an Acer Travelmate 6292 and the screen turns black when I open it up all hte way. Â If I go to close it and it is about 6 inches open, the screen comes back on. Â Im guessing a wire or plug is not working right.
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Feb 15, 2015
Today I was using my laptop (Acer Aspire 5742G) normally and then suddenly my screen freezes and turns off. The picture at that moment when the screen froze was covered with green horizontal lines and some small green squares and then the screen  switched off while the laptop continued to operate normally.
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I tried to restart my laptop, but the screen does not turn on, and looks like laptop is working normally because I can hear the windows login  sound (led indicators for WIFI and read data from the HDD are working). I tried to connect the laptop and TV via an HDMI cable, but the TV does not get any picture.Â
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Mar 10, 2015
Just got this Lpatop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop i bought that had issues (granted first one was used so I gave Acer a pass).Â
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Mar 10, 2015
Just got this Laptop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop I bought that had issues (granted first one was used so I gave Acer a pass).Â
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Anything I can do to fix this or is it just dead and send it back?
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Mar 21, 2009
I had a dv2700t, with a problem I described in this forum some time ago... I didn't manage to solve the problem and HP couldn't/wouldn't "fix" it... the problem was that the wireless... caused blue screens/crashes randomly while using internet (downloading large and small torrent files for example) this happened ONLY when using WIRELESS connection.
I now, after nagging on HP for months, own a dv7-1290.
Imagine my surprise when I get the same problem...the only difference that I've been able to discern between this problem and the old problem is that this computer doesn't crash the UBUNTU live cd that the other computer managed to do......
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Mar 2, 2008
i have a acer aspire 3000 i got from some relatives but when i turn it on it turns on i can here the fan kick on an the dvd drive go click click and stuff but then fan stops and it goes dead silent and the screen never shows anything from the beggining by any chance do those little switches that shut off the screen when u close it ... .do they ever brake ...? ive tried hooking it up to another monitor but it doesnt show a screen of anything but it must send some type of a signal cause its just a plain blank screen and once i unplug it it sais no signal no signal all over
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Mar 1, 2015
My laptop was working but then when i powered up the first screen that shows is it wants a HDD password. can not start windos 7.
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Feb 11, 2015
 I recently started having some trouble with my laptop, the screen wouldn't come on during powerup, fans and hard drive sounded to be running.  This has happened 3 times since it started a few days ago.  I was able to get the screen on by plugging in my parents old monitor into the serial port, it just popped up in the same instant I plugged it in.  I have also had my usb ports stop functioning.
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On a forum somewhere that I cant find again, people with similar problems were told to take the back off the laptop and hit some sort of reset button on the motherboard. Â Should I try this? Â How can I find it?
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Acer Aspire7560-sb416
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Oct 21, 2014
Recently started having a problem with the mouse pointer randomly jumping all over the screen. It's gotten so bad that I can't even use the computer at this time because the pointer won't stay in the same place long enough for me to type or select anything. I typically use the laptop in the screen forward configuration so I don't use the touch pad and nothing is touching it. I use the touchscreen about half the time and use an external USB mouse the rest of the time. It makes no difference which method I use or whether the external mouse is connected or not. as my fancy 4-month old laptop is essentially useless at this point.
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Oct 12, 2008
bought a 2nd user aspire 5100. Installed xp , acer drivers etc and all ok till a few weeks later didn't recognise h/d at times ! this got worse ..even not recognised in bios (my bios is version 1.4,)! this got to a stage where wouldn't boot so bought a new h/d and installed xp/drivers again etc etc
2 days later, started getting 'blue screen of death ' and 0x000000f4 ( 0x00000003, 0x8473ADAO,etc )
Switched of and rebooted , ok for a few hrs then same again ...today wouldn't stay on for more than 15mins before blue screening!
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Jan 18, 2010
Upgraded my laptop to a T9400
It runs fine when plugged in, encoding video etc.... The issue is when the laptop is running from the battery, it'll just bluescreen within about 5 mins of unplugging it... every time without fail. I have the latest BIOS 1.13 installed.
I'm guessing it's because it's an engineering sample? Would formatting the PC be worth a shot? I'm using Windows 7 Ultimate at the moment.
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Sep 20, 2008
I have an Acer Aspire 3690 running Vista, which I bought a year ago. It came with one 512mb stick of RAM, which I coped with but was really pretty slow. Obviously. Anyway, I took it to a shop to get some more fitted about three weeks ago, they put in two 1gb sticks.
Ever since then I've been getting sporadic blue screen, when I never had a single one in the year I've had it.
Sometimes certain pieces of software seem to set it off (Deluge, and either Total Recorder or Skype, I haven't figured out which or if it's a combination yet) which I've been using the entire year with no problems. Sometimes it just seems to happen for no real reason.
And most annoyingly of all, it often happens on start up, it'll bluescreen and restart and eventually I'll get it to let me into Safe Mode, and from there I can restart properly and it'll let me into Vista proper.
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Aug 15, 2009
I have an Acer 6930ZG with a fresh install of windows 7 RC 32bit. I can play Call Of Duty 4, Counter Strike, Flatout 2 etc. with no problems! But when I try to open MapleStory a blue screen appears, and begin to make a physcial memory dump? . MapleStory is a 2D-game, and Call Of Duty requires much more.
I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.
And yes, I have also tried to run MapleStory in compatibily mode
As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.
Here is the system log:
Problemsignatur:
Navn på problemhændelse:BlueScreen
OS-version:6.1.7100.2.0.0.256.1
Landestandard-id:1030.....................
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Apr 25, 2010
I have an old aspire 5100 which has been playing up for a long time, everytime it comes out of standby I get a blue screen and than it reboots and does a scan disc any one has this happen to them.
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Sep 20, 2014
I bought a Acer Aspire E1 531 4836 and the screen went blue so He charge me 198.00 to re-install Windows 8 and 2 weeks later It happen again . This time He told me its my Hard Drive .
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Jun 8, 2009
iv had this problem for a few weeks now and nothing seems to be working. Everytime I play a game I get a bluescreen about display drivers and windows Problem Reports and Solutions says its a problem with ATI Graphics Drivers aswell.
I have tried various different ATI drivers and the driverhearn mod application but all them having failed I even run Acer eReovery and restored back to factory setting and STILL have the same problem but with a new error message, popping up occasionally while just genrally using the laptop, saying that the drivers stopped responding but managed to recover... something along those lines.
-Acer Aspire 5920G
-ATI Mobility Radeon HD 3470
-Vista 32-bit
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Jan 12, 2009
My acer 6920g restarts itself frequently after showing blue screen. The error in the blue screen is "driver_irql_not_less_or_equal" each time. I tried updating my driver to the new one but still the same problem.
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Jan 23, 2010
it has issues with freezing and occasionally showing the dreaded BLUE screen....Do I have a lemon? Should I cut my losses and return it?
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