Acer :: 6935G, New CPU, Blue Screen
Jan 18, 2010
Upgraded my laptop to a T9400
It runs fine when plugged in, encoding video etc.... The issue is when the laptop is running from the battery, it'll just bluescreen within about 5 mins of unplugging it... every time without fail. I have the latest BIOS 1.13 installed.
I'm guessing it's because it's an engineering sample? Would formatting the PC be worth a shot? I'm using Windows 7 Ultimate at the moment.
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Oct 12, 2008
bought a 2nd user aspire 5100. Installed xp , acer drivers etc and all ok till a few weeks later didn't recognise h/d at times ! this got worse ..even not recognised in bios (my bios is version 1.4,)! this got to a stage where wouldn't boot so bought a new h/d and installed xp/drivers again etc etc
2 days later, started getting 'blue screen of death ' and 0x000000f4 ( 0x00000003, 0x8473ADAO,etc )
Switched of and rebooted , ok for a few hrs then same again ...today wouldn't stay on for more than 15mins before blue screening!
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Sep 20, 2008
I have an Acer Aspire 3690 running Vista, which I bought a year ago. It came with one 512mb stick of RAM, which I coped with but was really pretty slow. Obviously. Anyway, I took it to a shop to get some more fitted about three weeks ago, they put in two 1gb sticks.
Ever since then I've been getting sporadic blue screen, when I never had a single one in the year I've had it.
Sometimes certain pieces of software seem to set it off (Deluge, and either Total Recorder or Skype, I haven't figured out which or if it's a combination yet) which I've been using the entire year with no problems. Sometimes it just seems to happen for no real reason.
And most annoyingly of all, it often happens on start up, it'll bluescreen and restart and eventually I'll get it to let me into Safe Mode, and from there I can restart properly and it'll let me into Vista proper.
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Aug 15, 2009
I have an Acer 6930ZG with a fresh install of windows 7 RC 32bit. I can play Call Of Duty 4, Counter Strike, Flatout 2 etc. with no problems! But when I try to open MapleStory a blue screen appears, and begin to make a physcial memory dump? . MapleStory is a 2D-game, and Call Of Duty requires much more.
I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.
And yes, I have also tried to run MapleStory in compatibily mode
As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.
Here is the system log:
Problemsignatur:
Navn på problemhændelse:BlueScreen
OS-version:6.1.7100.2.0.0.256.1
Landestandard-id:1030.....................
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Apr 25, 2010
I have an old aspire 5100 which has been playing up for a long time, everytime it comes out of standby I get a blue screen and than it reboots and does a scan disc any one has this happen to them.
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Sep 20, 2014
I bought a Acer Aspire E1 531 4836 and the screen went blue so He charge me 198.00 to re-install Windows 8 and 2 weeks later It happen again . This time He told me its my Hard Drive .
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Jun 8, 2009
iv had this problem for a few weeks now and nothing seems to be working. Everytime I play a game I get a bluescreen about display drivers and windows Problem Reports and Solutions says its a problem with ATI Graphics Drivers aswell.
I have tried various different ATI drivers and the driverhearn mod application but all them having failed I even run Acer eReovery and restored back to factory setting and STILL have the same problem but with a new error message, popping up occasionally while just genrally using the laptop, saying that the drivers stopped responding but managed to recover... something along those lines.
-Acer Aspire 5920G
-ATI Mobility Radeon HD 3470
-Vista 32-bit
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Jul 2, 2009
for the past 3 days my Acer 8920G has been acting..very strange. It randomly turns off/has a blue screen, then I can't use it for 6-10 hours before it works again, but then only for 30 min then repeats. I've checked the temperatures for the HDD/CPU/GPU on the time I was on, and the HDD was 58C, CPU and GPU were around 50C (With FF3.5, iTunes, MSN and Vuze running). I've taken off the back panel and removed the dust but that didn't do anything at all. This morning I turned it on after leaving it upside down (back panel on) to vent all the air (if I left it open more dust would've gone in) and it wouldn't even hit the desktop. Kept crashing when it hits the desktop (that's basically what happens when I try and turn it on after it has a blue screen or turns off). So I opened the back panel and let my hand hover over the components - no heat what so evr radiated from it, which means it can't have overheated...right? Now I can only run it with the back panel off, which I'm doing now in a well ventilated area.
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Jan 12, 2009
My acer 6920g restarts itself frequently after showing blue screen. The error in the blue screen is "driver_irql_not_less_or_equal" each time. I tried updating my driver to the new one but still the same problem.
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Jan 23, 2010
it has issues with freezing and occasionally showing the dreaded BLUE screen....Do I have a lemon? Should I cut my losses and return it?
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Jul 11, 2007
i have a problem with my TM8006, it first died, and after i reinstalled everything several times i keep getting blue screen errors, don't know why, it might be the harddrive, but i'm not sure. If it is the harddrive can i change it by my self?
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Mar 27, 2009
I have tried to install XP Home on my Acer 6920g but with no success.
I made an XP disk with the sata drivers via Nlite which was recognised, installed the OS but on first boot the laptop gives me the BSOD but as it is so quick I am unable to get any error code. The laptop will not boot on safe mode either which makes me think there is a physical (hardware) issue that doesn't like XP.
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May 7, 2009
I'm writing on behalf of a friend who has an Acer Travelmate 4500 series laptop...4502LMi to be precise.
XP sp3
Okay here's the deal:
press power > black screen with safe mode options appears > select Start Windows Normally >Then black Windows XP logo startup screen
appears > then screen appears saying checking disk for consistency, volume Serial Number is 2629-16F0 > after check disk completes then Acer screen appears > Then screen saying " To begin, click your username" > then click username and then desktop appears > 5 seconds later blue screen appears saying :
A problem has been detected and windows has been shut down to prevent damage to your computer
IRQL_NOT_LESS_OR_EQUAL
Technical information:
*** STOP: 0x0000000A (0xFF1711F2, 0x00000002, 0x00000000, 0x804D9B64)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or tech support group.
Then computer restarts and the blue screen appears again.... then restarts and then Black safe mode screen appears again.... then windows logo screen then restarts etc. etc. etc.
When trying to boot in safe mode screen says:
multi(0)disk(0)rdisk(0)partition(2)WINDOWSSystem32 ..but freezes. doesn’t boot.......
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Feb 23, 2015
I was playing a game and alt tabbed then i got a blue screen and my computer restarted. After it restarted a  blue screen popped up saying activate windows now. What should i do and how do i fix this , because of this my office stopped working as well.
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Aug 13, 2013
I've Acer Aspire V5-431 with Intel Celeron 1007U @1.5Ghz with 4GB of RAM, but whenever I tried to install Windows 8, it's always came with Blue Screen of Dead and it's shows this error IRQL_NOT_LESS_OR_EQUAL.
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Sep 2, 2014
I have had this problem a few times now since I have had it. This laptop is rarely used, so not sure what could be the problem. This last time, I had inadvertently removed the power block from the wall to plug something else in.
Since then it will not power up at all. The blue light comes on but nothing else. I don't hear the drive spinning or anything and screen just stays black. I held power button down for 60 seconds and finally saw normal booting screen and then went back to black screen.
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Jan 18, 2015
Just bought this laptop. When I press the power button, the blue light comes on but not the screen. I'm able to charge my phone but that's it. I have to turn the laptop on and off several times before the screen comes on.
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Feb 14, 2010
Im not sure if other owners of this laptop have this problem, but the screen display has a blue tint to it. Ive tried adjusting the color in the graphic property, but i can never seem to get it right so the colors on pictures are never accurately depicted when compared to my other laptops or monitors.
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Jan 23, 2009
I recently purchased an Acer Aspire 6930G which came with Vista Home Premium 32bit installed. I have a problem with the Ethernet. When I plug the cable on my device I can connect to the network but after few minutes it appears a blue screen and my pc shuts down.
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Jan 28, 2009
i recently installed vista service pack 1 on my system which is a 64 bit OS! a couple minutes after installing and installed all necessary drivers, i then tried to install the PC game by the name of grid, half way into installation, my laptop shutdown giving me the blue screen that say hardware error and dumping memory.... i tried rebooting a couple time but same blue screen results, so i opened my system and then boot again, i then noticed my fan wasnt running continuously, it runs for a couple seconds then stops and then runagain for another couple seconds and stop, it continuously repeats that step, so i then removed the fan and cleaned out the sponge thick dirt i saw in it, blow out the dust from vents and from heat sink, then i tries booting up again and the fan behaves the same god darn way..... how can i solve this problem do you think weather or not my system is 32 bit or 64 bit, wud it affect the operation of my fan?
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Apr 16, 2009
I'm An Acer Aspire 6930G user and it has vista home premium installed as OS. Today When I was trying to install Windows Xp on it A blue Error Screen Appear in the beginning of windows installing...I tried with 3 different Xp cd's but still the same problem.
Here's the full form of what that blue screen says:
The problem has detected and windows has been shut down to prevent damage on your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow this steps:
Check for viruses in your computer. Remove any newly installed hard drives or hard drive controllers.Check your hard drives to make sure it is properly configured and terminated.
run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP : 0x0000007B (0XF78D2524,0XC0000034,0X00000000,0X00000000)
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Dec 7, 2014
Acer R7-572-6423
Windows 8.1
Bought April 28, 2014.
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Issue:Â I get a black screen permanently now. Â When connected to wall battery indicator is blue, I touch the power button, power indicator turns blue for 7 seconds then turns off. Â Nothing happens. Â Screen doesn't power, can't hear any fans, etc. Same issue when not connected to wall.
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There was a BIOS update version 2.04 which fixed a problem "2. Revise system can't boot when "Exit Discarding Changes" was selected in BIOS menu." Â I believe that's my issue.
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Is there any recovery method that can be done at home to get it out of this state?
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Here's a video from another user with the same laptop and identical problem but no fix : [URL] ....
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Another user suggested sending in the laptop to have the EPROM replaced but never said why or if it fixed it.
Tried:
pinhole button to reset the system
removed battery, hard drive
looked for crimped wires in hinge going to screen
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Dec 8, 2014
Bought a Acer Switch 10 new with Windows 8.1....after 5-6 days has to take into Acer service in Moscow after 'No bootable hardware detected' appeared.....now 3 weeks on have a blue screen and 'BAD SYSTEM CONFIG' AND nothing else!!!!!!!!!.....
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Oct 19, 2014
I have a "Hive" error message that displays on a blue screen. Windows does not load.
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Mar 10, 2015
Yesterday before I went to eat lunch I turned on my laptpp and signed in. When I came back it had a blue screen with a kmode exception not handled error. After waiting an hour the getting data portion was stuck on 0 still so I forced turned it on. After that the moniter wouldn't turn on even though the laptop was on, I heard the turn on noise and could hear the fan running when I listened. I tried taking the battery out and holding the button for 30 seconds and putting it back in and after a few times it managed to turn on with the screen. But it froze at the start up logo and after another hour I turned it off and havnt been able to get the screen back on again. Is there anything else I could do?
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Nov 3, 2014
Well, when my notebook finally start, on desktop it show an error message:
"Windows has recovered from an unexpected shutdown"
 Problem name: BlueScreen
  Version SO: 6.1.7601.2.1.0.256.1
 Id. regional setting: 13322Â
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Note:Â I updated my laptop with 4 RAM and Wx 7 32-bits. The hard disk also is new .....
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Apr 17, 2009
Is there any chance to overclock the cpu on 6935g?
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Jan 16, 2009
Got the laptop yesterday Was going to change to XP straight away but Vista isn't as bad as i remember....but need it for a couple of things still. Going to try and install on the other partition that was already there and i found most of the drivers i need.
However I get the blue screen after its loads the XP cd before i can do anything, saying about checking for virusus and faulty HDD or something. I think i read about having to include the XP drivers on the XP cd or something
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Jan 16, 2009
My HDD is running at 51'C at idle.
I've noticed there is like a silver foil/plastic over the enclosure should i remove this? the temps seem really high.
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Jan 2, 2015
I am trying to find a solution to repair a Vista (Home?) installation on an Aspire 5920. The laptop blue screens with a Stop error code 00000F4 when booted in either Normal and Safe Mode. This problem started after installing a program although it may also have a malware/virus problem. The inbuilt Startup Repair and System Restore both fail.
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I have the Acer Recovery disks but the Acer eRecovery website suggests that all personal data will be lost if they are used. Is it possible to repair the OS installation from the recovery disks instead of reinstalling it?
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