Acer :: Travelmate 4500 Series- Booting..blue Screen

May 7, 2009

I'm writing on behalf of a friend who has an Acer Travelmate 4500 series laptop...4502LMi to be precise.
XP sp3

Okay here's the deal:

press power > black screen with safe mode options appears > select Start Windows Normally >Then black Windows XP logo startup screen
appears > then screen appears saying checking disk for consistency, volume Serial Number is 2629-16F0 > after check disk completes then Acer screen appears > Then screen saying " To begin, click your username" > then click username and then desktop appears > 5 seconds later blue screen appears saying :

A problem has been detected and windows has been shut down to prevent damage to your computer

IRQL_NOT_LESS_OR_EQUAL

Technical information:

*** STOP: 0x0000000A (0xFF1711F2, 0x00000002, 0x00000000, 0x804D9B64)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or tech support group.

Then computer restarts and the blue screen appears again.... then restarts and then Black safe mode screen appears again.... then windows logo screen then restarts etc. etc. etc.

When trying to boot in safe mode screen says:
multi(0)disk(0)rdisk(0)partition(2)WINDOWSSystem32 ..but freezes. doesnít boot.......

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