Acer :: Aspire 5942G Freezes
Apr 19, 2010
I'm having big problems with my NEW Aspire 5942G. I bought it last week, everything worked just fine, till last week when he crashed for the first time. I was playing Grand Theft Auto 4 and the screen freezed. I restarted it and everything worked well (i didn't played any games in the mean time) until yesterday.
I was working in Photoshop than the laptop restarted. He didn't even wanted to boot anymore, he restarted many more times. When he worked again i was trying to render a video....again : restarting. I went outside with the laptop and tried to render the video again. It worked! So...i guess the problem is that when he gets to warm he suddenly restarts...
But there's one more problem : when i move the laptop from a place to another, he restarts again. I just don't get it. It's a brand new laptop, as i told you, bought it last week. What can i do? I really need it and i cannot send it to the service becuase it will take too long...
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Mar 7, 2010
I experience the following display problem with Acer Aspire 5942G:
When certain colors are displayed on the laptop screen, thin diagonal lines ( like waves ) start moving all over the mentioned color ( see the attached photo and movie).
The effect is very annoying and well seen when You look from underneath the display. The exact color depends on the color calibration and the Acer Cine Boost Color Engine but always exist.
I attach a test pattern of 4 colors - they are light ones. Each color reacts as explained depending on color calibration : default MS Windows 7 calibration , default ATI video driver calibration, Acer CineBoost Color Engine On/Off.
It is not affected by hot/cold notebook, battery/normal power. It does not affect the external display.
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May 5, 2010
I have this acer with these two problems.
Firstly the power management button does not seem to work.
I have of course launch manager and power management programs installed.
When i press the button, it does light up green, but i have no indication on the screen like i have when i activate wlan or bluetooth.
When the drivers of the powersmart manager are uninstalled the button does not light up green when i press it, so it partially works.
Also, nothing changes in my power settings nor the screen brightens down, no sign that it works.
Actions i took so far:
I uninstalled and installed both programs, and i run them as admin.
I installed first the launch manager and then the power management.
Nothing changed.
I go to c: program files:acer:acer powersmart manager and try to open the right exe file which i think is ePowerMsg but then i get an error message saying that the element ePowerMsg stopped working.
The window is this:
Is this the right exe?
I tried with ac only, ac and battery, battery only, same results.
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Jun 29, 2009
My Acer Aspire 9410 randomly freezes for like 10 seconds, then it goes back to normal, then after 10-15 secs freezes again for like 2-3 secs and then it goes finally back to normal. During freezes nothing works, the screen does not show anything weird. Sometimes after a freeze my internet connection (wireless) closes, and the only way to repair it is to restart the computer. I'm running Windows XP Media Center with all updates. All drivers are all updated. Maybe just my BIOS is not the last version. I tried using no battery, disabling some services, I don't have Norton, I've used all cleaners, registry repairing softwares, Avast scan, etc. nothing seems to help. The event viewer does not show any warning and/or error at the time of freezing.
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Apr 21, 2010
purchased a 4810t monday, arrived yesterday, love it, apart from the freezes!
i've had 3 freezes in the space of 24 hours, 1 while doing something in photoshop, 1 while bringing it out of hibernate and 1 running acer updater.
i've searched the forums and read about the freezes but thought it wouldnt happen to mine as its newer.
so my question is what can be done to stop the freezing? i've uninstalled all the bloatware, and uninstalled the intel storage control (i heard that helped) is there anything else I can do?
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Dec 17, 2008
I just got an Acer Aspire 4530 laptop (20 days ago) And got Windows Vista Home Premium 64 bit just to see how buggy it was and where all the negativity was coming from. After maybe 10 days I realised that it doesn't go as fast on vista as Windows XP 64. There was also an occasion that the laptop's keyboard and touchpad would occasionally turn off, USB mouse works just fine, but have to RESTART. So I got Windows XP 64 bit installed (I didn't get offical Acer drivers, but drivers for the pieces of hardware on my machine individually.)
5 days later after installing Windows XP:
After about 30 minutes to an hour, the wifi turned off, the internet explorer rectangle in the taskbar changed to a different font, and the computer froze.
AFTER that I tried flashing the 1.3331 bios (Which is the same bios I had to start with, which is more like resetting the bios) but the problem was the same.
I have:
AMD athlon x2 64 bit at 1.9 Ghz
Nvidia Geforce 9100M G
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Feb 3, 2010
On friday i bought the new 7740G from Saturn. I like it really BUT it has a big bug.
When i'm playing after about 5 minutes the game freezes for 2 up to 10 seconds. I nearly tried everything but i can't get any solutions. The only thing i found out is, when im installing something and then i start playing i have the feeling the game wont freeze.
Marked in red are the freezes.
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Nov 1, 2009
My laptop freezes after about 5-10 minutes of use. Idk why. I'm getting the free windows 7 upgrade from Acer; but I really would like to be able to fix this before I just upgrade. I made a new account, I have two on my computer (besides guest) now. All administrator; but watch the videos to see the results.
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Jul 16, 2008
I have an Acer Aspire 3000. I shut it down last night and started it up today. It gets to the login screen where I have to push ctrl + alt + del to log in. At this point it freezes. The touchpad and keys are nonresponsive. I can however get to the boot menu before this point.
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Oct 19, 2014
I have e5-511 laptop and the cursor intermittently freezes which is very annoying.i have had the laptop one week.
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Jan 28, 2015
My laptop (Acer Aspire 5750) has been freezing ever since the day I purchased it. I've had the laptop for about 2 years and done clean installation of Windows multiple times to attempt to fix the problem. It happens to freeze unexpectedly during usage of the latop and even when I'm away and come back it is frozen which leads me to turning the laptop off and on. I do have SquareTrade warrenty on my laptop and I sent it in so I can try getting the problem and fixed; but I got it back.
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Feb 15, 2015
Today I was using my laptop (Acer Aspire 5742G) normally and then suddenly my screen freezes and turns off. The picture at that moment when the screen froze was covered with green horizontal lines and some small green squares and then the screen switched off while the laptop continued to operate normally.
I tried to restart my laptop, but the screen does not turn on, and looks like laptop is working normally because I can hear the windows login sound (led indicators for WIFI and read data from the HDD are working). I tried to connect the laptop and TV via an HDMI cable, but the TV does not get any picture.
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Dec 31, 2014
I'm strugling since 2 weeks with my brand new Acer Aspire E5-471-52B6 which has touchpad issues...
Symptoms: some times (this is very erratic) the touchpad freezes.
I'm not trying to run a different OS on the machine: I use the Windows 8.1 64-bit that comes with the machine.
I've downloaded and reinstalled the drivers (Intel Chipset, Intel serial IO, Synaptics Touchpad, Elantech Touchpad) from Support & Service web site...
And finally I've done a full system restore.
The touchpad responds is still erratic. What is weird is that the touchpad is shown as an HID mouse in the Windows Device Management (and not as a Synaptic or Elantech touchpad).
An external USB mouse works fine. What should I try now?
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Jan 23, 2015
So I just bought (came in yesterday) a brand new aspire v 15 nitro and now it often freezes and crashes/shuts down at boot-up. I turn it on i get the acer boot up screen and then it stops and after a minute or so and shuts down.
I have done some things to it:
-partitioned the hdd (150/800 GB)
-updated windows
-checked for updates through acer care center (only one intel update)
-installed: steam, origin (EA), firefox, openoffice, winrar, viper (plagiarism scanner wich i used on my previous pc) and a couple of games
-uninstalled mcafee
I did not change any strange settings, like disabling apps from start-up except for steam.
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Jan 13, 2015
My acer aspire 6930 would crash and then have problems starting up sometimes the blue screen would show up and sometimes i would see lines on my screen and it freezes and also sometimes it just fades away. When i try to restart it the computer wont boot but all the lights are on.
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Oct 21, 2014
I have an Acer Aspire 7740-5691. The boot screen freezes with pixel distortion at the top. I've tried all the restore discs. I found where some people referenced a similar problem with other computers and they were fixed by resetting the bios. I can't figure out how to do that. There's no place for that in the boot settings option and there's no visible coin battery to temporarily remove to reset.
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Sep 11, 2009
I'm not sure if it's related to my upgrade, but I've encountered my computer just locking up temporarily a few times now.
It'll just completely freeze, I can't move the cursor, and stay like that for 10-20 seconds and the HDD-activity LED stays solid. Afterwards everything starts working again...
This seems to have only started occurring after I upgraded to Windows 7.
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Jan 16, 2009
What's the issue with this? In cpu-z the speed shows 798mhz, it's supposed to run at 1.8 dual core correct?
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Jan 14, 2009
I have recently acquired an Acer 7220G notebook. Every morning when I switch it on it freezes on the acer splashscreen. I then reboot and it will always load up on the second go.
I have tried switching it off during the day and on again but is always ok. The problem only occurs when the power has been off for a number of hours. It is getting incredibly frustrating have to startup twice each morning.
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Feb 17, 2009
i bought a Dell Studio Xps 13 and today they delivered it. I was very happy and started the notebook, it looks very great. But after a few minutes on windows vista it freezes, so i restarted it and 1 minuted later it freezes in vista again. This happend 3 times and now it works stable ... but i dont know why it freezes, it wasnt warm or hot ... it was cold. So please can you say me what i can do or what is the reason why it freezes?
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Feb 17, 2009
I have a Dell docking station for my M4400 and sometimes when I place my laptop on it it will freeze, totally, nothing will work except pressing the power button for 5 secs and reboot. It happens once a week or so. Not very often and I cant find any rule to when it happens.
I have a mouse and a LAN cable attached to the dock currently.This is the docking station I have: [url]
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Apr 29, 2009
I bought a refurb E4300 about a month ago. I really like the design and really want to keep this laptop, but I've come across some random issues, I've never dealt with before and it's getting to annoy me.
The most recent one is when the computer sits for about 10 min (the setting is set to 10 min) and goes to standby.
The blue microsoft screen comes up and the words "Preparing to stand by" shows up and it freezes.
I can still move the mouse (I notice the pointer moving), the keyboard still works (toggle lighted keyboard), but the screen stays as is. The only way I've solved this is to do a hard reboot. Painful.
My other issue was from the other day. I didn't want to disturb anyone so I plugged in my headphones.
After that, I couldn't control the volume. None of the volume controls worked at all. In face, only one source of audio was coming up.
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Dec 16, 2009
don't know if others had this same problem already. I've disabled sleep and hibernate and such and only set the display to turn off after 10 min. Pretty much every time the laptop is frozen when i start using it again.
Sometimes it takes a while and it's usable again but mostly it just stays that way and i have to do a hard reboot
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Jun 29, 2009
I have a strange issue I was hoping one of you could help me solve. I have a dell latitude d620.
I bought this laptop used and always had some issues with it. At first the machine used to have some random power failure, where i would plug it in and the screen would go black. So I went ahead and replaced the motherboard.
Now after many months I took the machine to work and when i got home it will randomly freeze. I went ahead and tried a different harddrive, with the same result. So I tried to reformat the drives and it occurs on both as well
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May 19, 2009
Ok here is what I did yesterday. Downloaded 4 updates for the XPS 1530:
- Blutooth software
- A12 BIOS update
- NVIDIA 185.85 driver
- NVIDIA PhysX 9.09.0408
I first installed the blutooth, everything was running fine. Then went ahead with installing the gpu driver and then physx driver. Finally I go ahead with the A12 bios update (was running on A09 before this).
I restart the computer, and everything loads up just fine. I noticed the fan kicking in though but no biggie..
I can open up firefox window no problem. It's only when I access my documents (D) or My Computer or C: the computer freezes (not responding msg). The fan kicks in at this moment and waiting 10 more minutes doesn't solve anything so I have to force shut down the laptop. Is it the bios update which is doing this or Nvidia drivers?
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Mar 1, 2009
I am experiencing some weird freezing issues on my machine, a m6400 covet, vista64 ultimate, 8GB ram, 3700 GPU.
It seems to be happening while browsing mostly, I don't notice it while gaming on WOW. What happens is Firefox or IE freezes while browsing for 2-3 seconds, and the task is locked, it's usually in transition to another page, while some resources are loading.
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May 5, 2009
Because of various problems I was having with my M4400, I decided to reformat and reinstall Windows (Vista Ultimate SP1).
Immediately after reinstalling, it started to freeze for up to 1 second every 10 to 20 seconds, which is really annoying. However, it doesn't miss any keystrokes or mouse movements, as it catches up after the freeze. I'm wondering whether it's got something to do with some unrecognised devices that it has yet to find the drivers for:
PCI Serial Port
PCI Simple Communications Controller
SM Bus Controller
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May 1, 2010
I just received an HP EliteBook 2540p with a Toshiba 1.8 250 GB HDD. Before committing any data to it, performed all the diagnostics. The Long DST Hard Disk test freezes at 99%. I have not been able to complete this test after several attempts --even after updating the HP UEFI System Diagnostics from Ver. 2.5.0.0 to Ver. 2.7.2.0. However, the Toshiba 1.8 HDD passed the SMART and Short DST tests. Is the problem with the Long DST test attributable only to the HDD or could it indicate a faulty system board?
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May 12, 2009
vista crashes , not to mention the bsods, and audio crackling issues and performance drop using it under vistual os. Virtual os was not as snappy as running xp. SO now i say bye bye vista and Hello xp. What are your experiences on xp? Does the machine get as hot as on vista? 65-74c while surfing on the net and listening to music? Does it have the famous audio crackling issues? Is it as buggy and slow as vista? Also what are your gaming temps? Is the fan management working correctly?
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