Dell :: Laptop Randomly Freezes
Jun 29, 2009
I have a strange issue I was hoping one of you could help me solve. I have a dell latitude d620.
I bought this laptop used and always had some issues with it. At first the machine used to have some random power failure, where i would plug it in and the screen would go black. So I went ahead and replaced the motherboard.
Now after many months I took the machine to work and when i got home it will randomly freeze. I went ahead and tried a different harddrive, with the same result. So I tried to reformat the drives and it occurs on both as well
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Apr 3, 2013
Having issues with my XPS 14z freezing randomly. The system never seems to be overheating when this problem occurs and it has occurred when I've had as little as one program running. I have had issues with this laptop shutting off randomly before. Dell sent someone out to replace the motherboard, heatsink and fan and this had the system running reasonably well for a while. However now I have been presented with a new issue which could be related to the one I was having before?
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Mar 19, 2013
I have Dell XPS 15 L502 machine bought 10 months back. I am facing a frustrating issue with touchpad.
Touchpad works ok but suddenly it freezes and stops working event the right - left click buttons. or sometimes a gentle finger on touchpad will randomly open and close the applications. The only solution to this is i restart my machine. This occurs frequently causing me to restart my machine atleast 20 times a day.
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Oct 29, 2009
My laptop constantly restart randomly, most of the time when using IE
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Mar 15, 2013
It's recently been making noises, it happened before and I thought it was not a big deal. Until now, it keeps making noises and then freezes the whole laptop. I had to press power button and waited like 2 or 3 minutes for it to restart. It always happened while i'm playing online games then it freezes... i don't know how to check the fan or temperature of my lap top all i know is when i touch it sometimes its hot...my laptop is dell xps 15 (L502X).
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Mar 12, 2013
I have a 14z that I purchased last August with Windows 7. It freezes at the DELL logo, and I cannot even do a F2 or F12 to try and get to any of the advanced menus.
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Apr 24, 2013
I have a Inspiron17R N7010 and when I turn it on the windows start up screen freezes up. I was going to do a system restore but don't know how since windows 7 never finishes loading.
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Aug 3, 2013
My G6 laptop freezes when moved. When the battery is jostled when you move it and rest it on something new it freezes even when plugged in.
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Mar 15, 2014
I received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
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Mar 23, 2013
I returned from windows 8 to windows 7 64 on my Dell Studio 1749 because i had a Hibernation problem.
Now the problem is not solved, i've the same in my windows 7 64 (when the laptop hibernate, it freeze). I think it is a bios error, and i want Reset it, but, if i try to reinstall the last bios, installation program does not work and report: "the last bios is already installed).
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Jan 31, 2013
I have a dell xps 15 l502x and when i play games specially graphic extensive ones the laptop freezes when the the power is plugged in but it runs nicely when on battery.
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Jan 27, 2010
When my laptop is plugged into AC power, and I decide to move to another room and unplug it, the laptop suddenly freezes. All the programs do not respond and the only way to fix it is to reboot.
HP tech is trying to help my by telling me to test the battery life and resetting the bios, however this laptop is only 2 months old and I had the problem since the begining.
Its a dv3 Pavilion.
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Oct 23, 2014
i am using hp 15 ro32tx laptop. recently i am facing a problem. my laptop freezes for sometimes and nothing works, and the mouse cursor stucks on the screen and touchpad, keyboard do not work at all. and whenever i use my modem it shows "crack has been detected". my os is win 8.1.
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Aug 9, 2014
So recently my laptop started randomly shutting off while I was gaming, I assumed it was the graphics card so I tried to use the intel hd graphics and disable the amd hd graphics to see if that would solve the issue, however it still happened. One thing I noticed is that now when I disable that graphics card the resolution is odd and the letters won't be as clear, I'm guessing this means it may be a motherboard issue.I moved on to thinking it was overheating due a fan problem, I bought a new thermal module for it and the same thing still happens.
I did the reset procedure (removed the battery and ac, pressed the power button for 60secs) and it still happened. I tried with a new battery and charger, same still happens.Lately it doesn't happen just while gaming, it will randomly shut down and once it does, sometimes it will shut down again and again before it even boots up, after a while it may boot up or may shut down again.It's really random and I cannot find a pattern....
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Oct 18, 2014
I have some problems with a new Dell laptop (bought a few weeks ago). The model is Dell 15.6'' Inspiron 3542. I've searched on google and on other forums but i didn't found something useful for my problem.
The problem is that when i turn on the laptop, running only on battery, after starting the windows, it freezes. If i turn on the laptop, with the AC adaptor plugged in, it works perfectly. But if i remove the AC adaptor, the laptop freezes after a while. If i turn off the laptop without the AC adaptor plugged in, the screen goes black but the laptop dosen't shut down completly, it freezes. And every time it freezes, the only way to shut down the laptop is to press for 5 sec the start button. I can use the laptop on battery mode, only on "Safe Mode" option of Windows.
I'm using Windows 7 Ultimate 64 bits, and i installed all the drivers from Dell support site.
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May 10, 2013
I've had this computer for a long time. Last night it was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the microsoft logo and from there it got stuck. I tried to hit F11 and do a diagnostic test but when it was finished it told me the computer was not able to restart because of memory or something like that. I've also tried to take the battery out, but that didn't work either.
Product # LW233UA#ABA
Model: g4-1104dx
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Sep 26, 2010
When I switch on my Latitude D800, which I've just fitted with a new hard drive (Samsung), a box telling me that new hardware has been found and TI ultra media firmware loader device is being installed. All is well until the box disappears and then the system freezes up. I don't get much time to anything and am really struggling with it.
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Jan 23, 2009
i have been having a problem for the past few months on my hp dv2416 laptop. atleast a few times per day, the screen gets completely jumbled, the laptop freezes, and i must restart.
i've attached some pictures of what the screen looks like after the jumble for clarification. it basically just jumbles up whatever is on the screen at that moment, and then freezes it.
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Dec 6, 2014
I bought this laptop of your company pavilion p077tx 3 weeks ago........... in the starting it worked fine but now every time when I switch it on it freezes after 5 mins, I have to use the power button to turn it off....... what should I do??
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May 17, 2009
If my laptop turns on, it either freezes, BSODs, or black screens (could be anywhere from the windows loading logo to doing some work on word, etc.)
And if it doesnt turn on, well it does; the hdd light goes on (for a second), same with the battery light (the battery light is fine though), but the screen is black; i can hear hdd activity though and if i throw a cd in there, it spins properly and whatnot, but it just doesnt do anything past the blank screen.
An external monitor doesnt work, and reformatting seemed to have helped abit, but then it just got worse 2 days ago; I can't get past the black screen after I turn it on.
I'm 99% sure its a hardware problem, and I'd be willing to replace whatever it is if I knew what it was, but I dont know if it's the hdd, or the ram, or the video card, etc.
I've also taken the laptop apart; so reseating the ram and hdd doesnt work.
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Oct 19, 2014
When I plug in an HDMI cable to my laptop the screen freezes and a black box forms around the screen. The only thing I can see is my desktop background image. Can't do anything, system is totally frozen. When I disconnect it everything works great again. What do I need to do? I'm using a HP ENVY DV7-7250us with WIN7 (64bit) installed ...
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Jul 6, 2014
The model is a HP Pavilion 15-n278sa. My laptop shuts down randomly when it is clearly completely cool, when it has shutdown, the power button will not respond, and the laptop will flash on, and shutdown immediately if it is moved/picked up/tilted, while it is off.The laptop is increasingly getting more unstable and I'm unable to use it...
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Jul 19, 2014
I purchased this new HP laptop a couple weeks ago. Since new, I've noticed that it frequently freezes up with "NOT RESPONDING" in the upper frame.
I researched a few other posts similar & tried to do the processes, but they did nothing.
FYI - Did the sfc /scannow .... When finished it did say "resource protection found corrupt files but was unable to fix some of them"
I then went and did the local disc C - check the drive for errors. It came back with NO ISSUES? I then did a defrag just for fun, and it said no fragmented files or issues?
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May 7, 2013
My XPS 14z isn't even one year old and it feels like 3 years old because of this problem. It is always just randomly shutting down. No warning, nothing, it just cuts off. The screen goes black and when I turn it back on, its like I did a "force shut down" so I always have to select "start windows normally". I actually started keeping a list of all the times it has shut down because it happens so often. I just like pick it up, or slightly shift the computer and bam the screen goes black. Also sometimes the laptop will shut down and wont even turn back on until I plug in the power cord! I am tired of the laptop shutting down in the middle of something important!
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Feb 17, 2009
i bought a Dell Studio Xps 13 and today they delivered it. I was very happy and started the notebook, it looks very great. But after a few minutes on windows vista it freezes, so i restarted it and 1 minuted later it freezes in vista again. This happend 3 times and now it works stable ... but i dont know why it freezes, it wasnt warm or hot ... it was cold. So please can you say me what i can do or what is the reason why it freezes?
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Mar 23, 2010
i have a dell inspiron b130 and every once in a while the thing just shuts off lke the bat has been takin out, no shutdown process or nothin. i know the battery is shot, i was just wondering if its the cord or the ac jack on the computer itself? i can mess with the cord by the computer and i can get it to work. but also the cord has been chewed on near in the middle between the ac plug and the power brick....
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Nov 29, 2009
I've been having this issue for about a week or so. I thought perhaps it was because I updated the ATI driver, but I did a rollback and the issue still persists.
I have checked my battery settings and nothing stands out. I don't have my laptop set to go to sleep under any circumstances other then closing the lid, but during operation it will just go to sleep.
Has anyone else experienced this issue? I'm running Windows 7 64-bit. When it goes to sleep, sometimes the power button is unresponsive in waking the computer back up. It will take quite a while before I am able to do anything to get the computer back up and running.
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Jun 8, 2009
i have a inspiron 6400 and this has never happend other then today... About every 2 mins the screen goes dark.. not black but only things i can make out are very light color things...
and i have trouble even doing that... i can make it go away by shuting the screen and letting it hibernate... Or by pressing Fn / f8 But thats geting old..
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Feb 16, 2009
My brand new m1330 (I've had it less than a week) has been making a high pitched beeping noise completely randomly. I havn't noticed any pattern in when it makes the noise either, whether it be plugged in, on battery, plugged in without a battery, battery settings on power saver, battery settings on performance, none of it makes a difference.
The kind of beep seems random as well, sometimes it is a single beep, other times it is a few beeps strung together like a chirping noise.
Nothing happens on screen when the beeps occur either. I've done some googling, and cant find an answer to why its beeping.
I guess my primary concern would be if this is a problem, and if i need to contact dell about it. Or, if anyone else has experienced this, and whether or not there is an easy fix for it. Its kind of annoying, and I've gotten a few funky looks in class.
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