i bought a Dell Studio Xps 13 and today they delivered it. I was very happy and started the notebook, it looks very great. But after a few minutes on windows vista it freezes, so i restarted it and 1 minuted later it freezes in vista again. This happend 3 times and now it works stable ... but i dont know why it freezes, it wasnt warm or hot ... it was cold. So please can you say me what i can do or what is the reason why it freezes?
View 9 RepliesMy Dell Studio 15 is only about 3 months old and I have been having this problem for the last month now.
Every couple of days or so my laptop lockups - the cursor sticks and there's nothing I can do other than power it off and boot it back up and then its fine for the next couple of days.
This is random... sometimes it happens when doing something intensive, sometimes it happens when its just sitting idle on the desktop after it has only been switched on for about 5 mins
My Studio XPS 13 (M1340) freezes every now and then, getting to an unusable state, and the HDD LED stays continously lit during the period. This condition lasts for minutes (more than 2, one time I got a 10 minute freeze!), and then the system gets back to normal. No BSOD, no error message, nothing. During this "frozen state" I can't do absolutely nothing: can't ALT-TAB windows, system doesn't respond to mouse clicks, not even CTRL-ALT-DEL works. After the system resumes to normal condition all key presses and mouse clicks done during the frozen period are "interpreted", as if they had been queued while the system was frozen.
I'm running Vista Ultimate 64 bit (even did a fresh install). The HDD is a Western Digital WD3200BJKT. There's no clicking sound whatsoever, as a matter of fact I can't even hear HDD activity during these freezes, it is just the HDD LED that gets continously lit (i.e. no blinking).
I called tech support in Brazil, upgraded the BIOS to v A11 and did a thorough HDD test while in the call. HDD passed each and every test. Because of this the tech support guy refused to authorize service on the notebook, saying it is a software-related issue.
I'm waiting for my Windows 7 upgrade kit to arrive, hoping that this is an issue with Vista. I'd appreciate any suggestions.
Specs:
* Intel P9600 processor
* 4GB RAM
* WLED display
* NVIDIA GeForce 9500M
* 320MB, 7,200RPM hard disk (WD P/N: WD3200BJKT)
* Dell 1510 WiFi
* Dell 370 Bluetooth
* Vista Ultimate 64 bits
Whenever my laptop hibernates, at least half of the time, the curser will be frozen or locked up when the laptop comes out of sleep.
I have to push the button or close the lid on the laptop, sometimes 5 to 10 times before it unfreezes.
In the desktop section, stated to turn off all of the power saving options.
when I turn off all of the power options, that leaves the computer & hard drive on constantly.
I returned from windows 8 to windows 7 64 on my Dell Studio 1749 because i had a Hibernation problem.
Now the problem is not solved, i've the same in my windows 7 64 (when the laptop hibernate, it freeze). I think it is a bios error, and i want Reset it, but, if i try to reinstall the last bios, installation program does not work and report: "the last bios is already installed).
I have a Dell docking station for my M4400 and sometimes when I place my laptop on it it will freeze, totally, nothing will work except pressing the power button for 5 secs and reboot. It happens once a week or so. Not very often and I cant find any rule to when it happens.
I have a mouse and a LAN cable attached to the dock currently.This is the docking station I have: [url]
I bought a refurb E4300 about a month ago. I really like the design and really want to keep this laptop, but I've come across some random issues, I've never dealt with before and it's getting to annoy me.
The most recent one is when the computer sits for about 10 min (the setting is set to 10 min) and goes to standby.
The blue microsoft screen comes up and the words "Preparing to stand by" shows up and it freezes.
I can still move the mouse (I notice the pointer moving), the keyboard still works (toggle lighted keyboard), but the screen stays as is. The only way I've solved this is to do a hard reboot. Painful.
My other issue was from the other day. I didn't want to disturb anyone so I plugged in my headphones.
After that, I couldn't control the volume. None of the volume controls worked at all. In face, only one source of audio was coming up.
don't know if others had this same problem already. I've disabled sleep and hibernate and such and only set the display to turn off after 10 min. Pretty much every time the laptop is frozen when i start using it again.
Sometimes it takes a while and it's usable again but mostly it just stays that way and i have to do a hard reboot
I have a strange issue I was hoping one of you could help me solve. I have a dell latitude d620.
I bought this laptop used and always had some issues with it. At first the machine used to have some random power failure, where i would plug it in and the screen would go black. So I went ahead and replaced the motherboard.
Now after many months I took the machine to work and when i got home it will randomly freeze. I went ahead and tried a different harddrive, with the same result. So I tried to reformat the drives and it occurs on both as well
Ok here is what I did yesterday. Downloaded 4 updates for the XPS 1530:
- Blutooth software
- A12 BIOS update
- NVIDIA 185.85 driver
- NVIDIA PhysX 9.09.0408
I first installed the blutooth, everything was running fine. Then went ahead with installing the gpu driver and then physx driver. Finally I go ahead with the A12 bios update (was running on A09 before this).
I restart the computer, and everything loads up just fine. I noticed the fan kicking in though but no biggie..
I can open up firefox window no problem. It's only when I access my documents (D) or My Computer or C: the computer freezes (not responding msg). The fan kicks in at this moment and waiting 10 more minutes doesn't solve anything so I have to force shut down the laptop. Is it the bios update which is doing this or Nvidia drivers?
I am experiencing some weird freezing issues on my machine, a m6400 covet, vista64 ultimate, 8GB ram, 3700 GPU.
It seems to be happening while browsing mostly, I don't notice it while gaming on WOW. What happens is Firefox or IE freezes while browsing for 2-3 seconds, and the task is locked, it's usually in transition to another page, while some resources are loading.
Because of various problems I was having with my M4400, I decided to reformat and reinstall Windows (Vista Ultimate SP1).
Immediately after reinstalling, it started to freeze for up to 1 second every 10 to 20 seconds, which is really annoying. However, it doesn't miss any keystrokes or mouse movements, as it catches up after the freeze. I'm wondering whether it's got something to do with some unrecognised devices that it has yet to find the drivers for:
PCI Serial Port
PCI Simple Communications Controller
SM Bus Controller
It freezes up every few seconds and resumes after another few seconds. This happens when I am gamming. I can move my cursor when it freezed, the audio also gets stuck.
I've tried all the Dell PC Diagnostics, and didnt find anything wrong. I fresh reinstalled my system, scaned virus and malwares, update my drivers, still problem remains. I think it's my video card might have phyiscal damage cause I move the huge ass laptop a lot, but I am not sure.
I had installed an new ssd 2 weeks ago in module 1, but I had no problem until yesterday.
i7 2670QM 2.2GHz
AMD Radeon HD 6870
4GB DDR3 RAM
500G HDD + 128 crucial M4 SSD
Wife has a Dell Inspirion E1505 that keep freezing on the Vista boot screen. You know the one with the 3 yellow bars that just run across the screen right before you see you login name.
Well it just freezes and never gets past that screen. I walked her through reinstalling Vista over the phone and it boots from the cd and then loads all the drivers off of it and then goes to the Vista boot screen again and freezes..
Heres my problem:
For some reason while I download my computer becomes unusable. Everything completely slows down. I cant even type normally because i type faster than it shows up on the screen. Trying to listen to music doesnt work either cause it just skips. Same with browsing the internet. its like my laptop becomes stoned.
Ive contacted XPS support and they didnt help. I was with them for like 2 hours and they couldnt figure anything out. At the end they just told me to reinstall the OS.
Ive had this problem for quite a while now. Ive reinstalled Vista and it still has the problem. You can see my specs on my sig, but I'm currently on Vista Home Premium cause reinstalled the OS.
My m4400 seems to like to lock up while switching users. It doesn't happen all the time, but when it does the "Please Wait..." spins away on the screen and it will stay that way forever.
The only way to fix it is to force a reboot by holding down the power button. I'm using Vista Business 64.
I purchased my laptop a little over 2 weeks ago. After the first week I noticed that when I turn it on the dell logo will come on and then immediately go to a black screen. At that point I have to power off the back on and it boots normally. I flashed the BIOS to the A11 update but the didn't fix the issue.
View 10 Replies View RelatedMy laptop has frozen while in hibernate mode on two occassions in the past two months. Though not a frequent occurance it is heart stopping when you have committed work to a customer and everything you need is on the laptop and not accessible.
The first time the machine was off. Opened the lid and pressed the power button and nothing - did not even light up the button. After no responses to any attempt to start the computer I removed the battery. Upon reinserting the battery the machine started working and everything was fine.
The second time the machine was off but left with the lid open. The power button was lit. No matter what I did there was no response - frozen again. Once again I removed the battery and upon reinserting the system again resumed working normally.
The only common thing is the laptop went into hibernate mode and would not respond to commands to wake up.
I have dell isnpiron 5110 and currently I have installed a new copy of windows 8, windows 8 is working fine but when I plu gin the charger, laptop hangs, no mouse movement, every thing freezes, ctl+alt+del does not work, then only option to shut down the computer forcefully
my bios is upto date, I have installed new bios software and also upgraded graphics driver from dell website
Having issues with my XPS 14z freezing randomly. The system never seems to be overheating when this problem occurs and it has occurred when I've had as little as one program running. I have had issues with this laptop shutting off randomly before. Dell sent someone out to replace the motherboard, heatsink and fan and this had the system running reasonably well for a while. However now I have been presented with a new issue which could be related to the one I was having before?
View 8 Replies View RelatedI have a problem with gaming on the Inspiron 1521 laptop running on vista home prem. Ok, take any game that has some 3-D effects on it, when I play the game with the battery charger plugged into my laptop, the game starts and then it just freezes.
I have to hold the power button to get out of it, but when I take the battery charger out of the laptop and start the game, it works fine but a little slow. Does anyone know what I can do to fix this problem?
My dell has an Alps touchpad and I noticed that the busy cursor from vista freezes. Is there a way to get it to animate?
This is the cursor in case you don't know what I'm talking about:
http://img268.imageshack.us/img268/7...tcomanddji.jpg
I have a Dell E6400, Windows XP Sp3. I updated bios, reinstalled the latest drivers, everything is newest.
The laptop works perfectly undocked and docked. Whenever I undock the laptop the mouse and keyboard stops working or I get the bluescreen saying Multiple IRL Complete Requested.
This looks like a driver issue. There is no bluetooth nor nothing in the startup.
It's recently been making noises, it happened before and I thought it was not a big deal. Until now, it keeps making noises and then freezes the whole laptop. I had to press power button and waited like 2 or 3 minutes for it to restart. It always happened while i'm playing online games then it freezes... i don't know how to check the fan or temperature of my lap top all i know is when i touch it sometimes its hot...my laptop is dell xps 15 (L502X).
View 6 Replies View RelatedI bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
I have a 14z that I purchased last August with Windows 7. It freezes at the DELL logo, and I cannot even do a F2 or F12 to try and get to any of the advanced menus.
View 5 Replies View RelatedI was replacing my harddisk for a bigger one. after some trail and error with the AHCI driver for Windows 7 installation, suddenly the notebook freezes before I can enter the bios or it even can boot.
Now it is stuck at the DELL logo with text of latitude e6320 series, bios revision A06. With the blue line
I already tried to remove battery and power, but no solution yet.
I installed windows 8 on my laptop month ago and everything work very well in the first tow weeks,
after that my laptop (dell XPS 15, 8GB RAM, i7 CPU, 2GB NVIDIA GPU,500GB 7200 HDD) constantly freezes and hangs on anything and frequently .
after tried almost everything, today I format it, and the surprise is that my laptop still do the same behavior before install anything !!! and this is me search on everywhere to find the solution and nothing worked until now !!!
My two weeks old dell inspiron 17R doesn't boot into the OS (Windows 8).
By hardware diag. passed the test, found nothing.
I have a Inspiron17R N7010 and when I turn it on the windows start up screen freezes up. I was going to do a system restore but don't know how since windows 7 never finishes loading.
View 5 Replies View Related