I have an XPS m1530 that has an LED LCD. Lately I've noticed that the brightness on the monitor just doesn't seem as sharp as it once was. A few days ago I had the opportunity to do a side-by-side comparison with another new XPS m1530 and there was a slight, although noticeable difference between the two in terms of the brightness.
View 8 RepliesI have a 2 year old xps m1530 WITH the 4 year complete care package. After having a service tech come to my house NUMEROUS times to repair and replace the motherboard fo various problems, Dell has agreed to replace my XPS. Because the XPS m1530 is discontinued they said it would be a comparable model??? Has anyone had a replacement recently, and if so which model did you receive. I am mostly concerned about which video card I will get. I do alot of gaming on my laptop and currently have an Nvidia 8600. Now that Dell is using ATI, which card SHOULD I expect to get?
View 6 Replies View RelatedI started looking at the XPS M1530 way back in early 2008 as a potential laptop to purchase as my first laptop, and I found that it was all around the best deal for a 15" laptop when I bought it in July of 2008.
I originally wanted the 6 cell due to the slimmer design but ended up purchasing the M1530 when the 6 cell was not in stock and the 9 cell was a free upgrade.
So I got it with the 9 cell. When I first tested it a few weeks after purchase I was able to get a little over 4 hours (almost 4.5) with Wi-Fi on and the screen at low-mid brightness. Today I tested again, I unplugged it from the wall at 4:50 today, and at exactly 7:40 the screen shutoff. That is 2 hours, 50 minutes. That is over an hour worse then what it got originally.
Hello, sice the news about faulty 8xxx gpu's I have been hearing that Dell is offering 1 year extended warranty for gpu faults.
Example:
http://www.zdnet.co.uk/news/desktop-...ault-39463022/
I have bought M1530 on 28th of April 2008, together with 1 year warranty. It expired on 28th of April 2009, however from what I am reading I qualify for 1 year extra GPU warranty, am I right?
But when I phoned Dell (it was when my AC adapter broke and needed replacement) on each occasion I asked about this extended warranty and they were always telling me that they never heard of it.
Am I being lied to? Or are they right? When I check the servicetag status of my laptop it says that warranty has expired and there is no extra warranty there (if there was it would apply till 29th of April 2010).
Please can someone explain it to me?
I contacted Dell yesterday morning via chat because my laptop has started crashing when playing fallout 3/wow, again... This time I remained persistent that I did not want another defective new motherboard with a bad 8600m GPU in it, installed for me. I explained that it’s not a matter of IF the replacement will fail, but WHEN. I was persistent that I wanted a better solution than the motherboard swap. I asked to be transferred to the agent’s supervisor.
When transferred I was told that they "redesigned" the motherboard/GPU so this issue was no longer occurring. I explained to the supervisor how he must have his facts wrong because that is not true. I was eventually offered a warranty replacement. It only took an hour of being firm but polite. I was told it would take 1 week to get an order number from the supervisor and I could reference the chat log number if I had any questions.
After I got off the chat, I realized that I forgot to get the dispatch number. Today I went back into chat to get my dispatch number and asked again when I have an order number for my warranty exchange. Today I was told 2-3 weeks for the order number and 4-5+ weeks to actually get the new system. The agents explained that the "We (dell) are seeing a huge backlog in our warehouse and that is the reason we are not committing on a earlier date." I asked why I was told 1 week the day before but I was only apologized to for being miss-informed.
Currently I feel like i am trapped and dell doesn't care about me as a customer, and that is a shame. I am going to be updating this thread as I progress through this process for a couple of reasons. The main reason is I hope that this will help me keep my insanity in check when dealing with the frustrations of spending my money for my "cool" xps 1530 with 4 year complete care warranty that was almost broke more than it worked. It would often take dell 2-3 weeks to get a tech out with the correct part to fix my laptop when it had issues. The second reason it to just document in one central location this process. Finally maybe I can help pass some people’s time out there by letting reading about my story :-)
In conclusion, I am grateful that I was approved for a warranty replacement, and hope that everyone else out there who has “dealt” with dell’s bs regarding the 1530/1330 will get the same result. It just sucks the wait it looking to be about 1.5 months, lol :-)
I heard that those manufacturers are very good at quality control...
I mean I heard people say that lots of laptop die just right after the warranty expires.
My computer is almost turned on all the time(I put the computer to sleep for around 8 hours a day), and I transport it every weekday.
Much like purchasing a lottery ticket, sometimes it seems "ya pays yer money an' ye takes yer chance" when it comes to buying a computer from a mail order business.
Personally I've dealt with Dell twice in the past and when I decided to purchase said lappy in December 2006 I had confidence lightning would indeed strike thrice and I would luck in.
Though dealing through India was at first intimidating, the gentlemen I spoke with had better command of the English language than half the people I work with and far superior to any of my teenage daughter's friends.
That said, I simply wished to note that after over a year of daily usage I have had ZERO problems with my lappy other than a need for a BIOS update I was personally too ignorant to recognize the need for.
I was therefore curious if there were others able to make similiar claim. I know Dell has taken a spanking lately in some forum topics but I wish to identify that there are occasions when things work out remarkably well.
I have only had my XPS 1 year and 5 months, is it usual for the battery to be running out already? (I haven't been gaming much)
View 7 Replies View RelatedAre all Nvidia GPU's designed to fail?
All my systems in my sig have replaced GPU's in a less than a year.
Is this what I get for trying to get a performance GPU's?
Kind of ennoying because I hate the tech's to come to my place and rape my system - I'm not saying all techs do, but I only had one guy who was really careful w/ my system when he was replacing parts. Others just didn't give a damn, which even lead to replacing my M1330.
I caught him when some plastic part from mobo flew off my system, and when he closed the system up, the system refused to boot up lol.
my XPS gen 1 w/ ATI still runs okay at my mom's place.
One of the truths on the internet is that people complain more than they praise a product, generally speaking. I wanted to take a moment to praise a laptop I bought for my (then fiance) wife 4.5 years ago. A dell inspiron ~8600 (like this one [url]
IIRC, since I'm away from it right now, it has a 1.5 ghz celeron processor, 512mb of ram, integrated video card, 60 gig HDD...
For the entire time we have had it, not one hardware failure. The only "problem" we have had is that occasionally I need to insert a CD/DVD twice before it's recognized....not sure if that's user error, scratched discs, of the drive itself.
This thing regularly sees hours of operation on our down comforter running DVDs with no cooling pad. The underside gets hot to the point you can't leave your hand on it for more than 2-3 seconds. The hard drive has been infected with one virus ("Windows antivirus 2008"), receives highly irregular scans and defrag).
I have never cleaned the vents or taken off an underside panel. It has been lugged around, dropped from 1-foot-18" heights onto hard and carpeted surfaces multiple times. It has no dead pixels, the screen still looks fine (albeit it doesn't perform to today's expectations).
We routinely leave it plugged into A/C power non-stop and drain it till it auto-shuts down. After ~4.5 years, it will perform 2.5-4 hours of web surfing, e-mailing, word/powerpoint, and video activities before being drained.
I was reading some FAQs about proper notebook care and came across how many different rules I was "breaking"....and wanted to point out that this Dell, at least, has taken it all in stride.
I'm considering buying a XPS Studio 16 as a replacement, and have looked at some of the Sager models. My solid experience with Dell makes me want to stay with them, even though it appears the Sager models might have a few upsides in what I'm looking for.....
My Original Dell Guarantee has expired. But I also have 3-Year bought warranty which is not evided in the Dell System Information.
I have the paper and all but this is a rip-off ! I want to fix that now !
I have paid over 200euros for that 3 year warranty !
Apparently Dell is going to finish completely with the XPS gaming range (PCs & Laptop) in favor of the Alienware range. The XPS Studio range is expected to continue unchanged.
http://www.bit-tech.net/news/hardwar...and-to-close/1
I purchased the XPS 1330 January 2008, and it has been giving me problems forever. I got my motherboard replaced 4 times, 4 new heatsinks, a new CPU, a new Monitor. Additionally, the service I have received was very poor.
Is there a department I could call to try and return this? Also, now finally, they agreed to do a swap, and to top it off, they are sending me the wrong keyboard layout. I purchased the laptop in Canada (US Keyboard layout) and I am currently in the UK. I have 3 years international warranty. When I filed the swap with the first technician, I asked specifically for a US keyboard; however, upon calling today, I was told, I would be given a UK Keyboard instead.
So, anyone know what I can do? Or better yet, anyone want to take this laptop off my hands (you will obviously get the swap).
I've had my laptop for under a year and my battery is much worse than when I first got it. I seem to recall reading about some feature of the xps laptops that I may return the battery within 1 year, no questions asked. When I called up they said I would need to call back when I'm in front of the computer. Is anyone aware of the battery return policy for xps laptops?
They told me if there's a defect I could exchange it within a year (afterwards no luck.) I'm a bit worried that they'll say this is just normal use, even though the dell website says battery decline is normal after a year.
I have been using an XPS m1530 as my primary laptop and has been always plugged in (less than 10 times completely drained).
Now, after 1 year i just reached 1h30mins with surfing & music streaming at 3 steps below the higher brightness (and at the energy save battery scheme)
Does upgrading or replacing the HDD, RAM, or CPU void the warranty? (I know that changing the motherboard does. Oops.)
I tried reading through the warranty terms and conditions but I couldn't find anything that was very clear on the subject
My M4400 6-Cell battery goes for about 45min on full charge. Ive had my laptop for a year now. Is this normal that it dies so quickly?...
I started noticing this a week or two ago and now on startup I even get a notification saying "your battery life is decreasing, now is a good time to buy a replacement battery"...
I dont remember how long my Inspiron 8200 laptops battery lasted but it feels like this one gave in really quickly. I do use my laptop a lot. Its on most of the day....
I know all hp desktops and laptops come with a 1 year warrenty. Does the warrenty cover accidental damage? I didnt damage mine But I dont know if the 1 year covers accidental damage or only the 2 year does.
View 3 Replies View RelatedI left my Z sitting too long not connected to power (in sleep mode) and the battery ran down. Now it will not boot up. It won't start off battery, off of power, off of power without battery -- it just blinks green, I can hear the DVD drive momentarily engage, there is a slight "beep" -- it tries this about three times before giving up and shutting down.
View 7 Replies View RelatedI dont follow MBP refreshes, but since I am considering it for my next notebook purchase, I wanted to know when is next MBP refresh arriving and if apple does just one refresh of its notebooks each year or more than one? Anything out yet what will the refresh bring?
View 10 Replies View RelatedA great friend of mine got me an intel SSD drive for my bday. I installed it into my dv7t (replaced one of the two 500GB drives I had in there) and installed Win7 onto it.
I don't know if it's just me, but this drive FLIES! true, the bootup time did not change drastically (~50 seconds from the second i press the power button). however, from the second i click shutdown, my laptop is fully powered off in 7 seconds!
for kicks, i copied my 33gb itunes folder to the SSD drive. i launched itunes and had it "import" my 7,000+ songs - this took less than 3 minutes! as the top of itunes says "song 1 of 7,000".... "song 2 of 7,000" etc, this literally flies so fast you can't read any of the song titles. i had my 33 gigs of music imported in less than 3 minutes! i could not believe that.
even copying files to a usb drive is much quicker. I am able to copy a 4GB ISO file onto an external hard disk (not powered) in about 2 minutes. the copy is amazing - right when the copy starts, the SSD drive says it's transferring at over 600MB/sec! it then comes down to the 80-120mb/sec range.... why oh why can't it stay steadily at 600mb/sec!
anyway, just sharing my experience. IE loads as soon as you click it, msword loads in a second or 1.5 seconds roughly. the drive was about $250 w/taxes+shipping and i did notice a boost in many areas like i've mentioned.
i play unreal tournement 3 and the game play seems much more fluid now. going between menus is much quicker as well......
I went to check out the sony esupport website for my model number to see if sony put official drivers for Windows 7.
What I get on the support page is
"The hardware configuration of this model does not meet the minimum system requirements needed to run and provide the full experience of the Windows® 7 operating system.
Windows® 7 installation is not recommended and Sony will not be providing Windows® 7 drivers for this model.
* Have another question?
Windows® 7 provides great new features to enhance your computing experience.
Visit our online store SonyStyle® where you can choose from a wide variety of VAIO computers that come with Windows® 7 preinstalled. "
What is this? A laptop I bought a year ago with duo cpu p8600 @2.40GHz and 4 GB ram. Will not run windows 7 adequately? Thats funny because I have been running Windows 7 since the early betas and currently run the 64bit RC.
For 2 months I been having trouble with my CD-ROM ... every time I insert a disc it wont read and sounds like a dying weedwacker !
First time, dell sent tech with a replacement drive ... that didn't work so the tech called dell and recommended another a drive swap and a replacement mobo... so when the parts came in the tech got lazy and didn't want to do the mobo swap ... (understandable the SXPS 13 got a lot of screws lol), I didn't care how he did it , just get it working
And so he did, I was able to play a DVD and that was good enough for me, so later that day I went to install Microsoft Home & Student '07 and the I still having the same problem !!!!!
So I got a screwdriver and went in myself, and made sure it was probably aligned with the connectors and was in place ... which it was so I don't know what's wrong with it ... I spent a couple hours making sure it wasn't software related and it's not .... and this was a month and a half ago
I'm an Engineering student and work 2 jobs and so I don't have time to deal with this B.S. and forgot about it and now I got part of a project that I got to do ... I got no word and powerpoint !
Now the first 2 attempts I had with dell to correct this issue was B.S. the reps wanted to take control of my computer ... I did, went to the bathroom and came back .... This Bi*ch was on my Facebook page ! ... I polity told her that I had class and will be dealing with this another time
I so fed up with this machine, before this I had:
2 keyboard replacements
1 palmrest replacement
1 Lid/screen replacement ... They promise to upgrade to an LED screen and arctic white but never the LED
And to top it all off, I think my suck a** wireless card just crapped out on me ... it won't work, It keeps dropping the connection and won't refresh itself
I'm at the point to I want a system replacement ... I rally don't want too but I think I got a Lemon, I should I let them fix what's wrong or should I ask for a replacement
Is this even enough to warrant a replacement ... they mite just give me a 1640 ... the only con I have with that is it's size but hey ... whatever
I rarely complain about things like this; was expected a much smoother experience when I first bought this laptop.
I cant get the darn fan to stop spinning and the base is getting extremely hot when docked (which im afraid might be frying my hardware).
Im on my second unit in one month; this one has the same problems as the first but the hard drive makes a ton of noise (at least I think its the hard drive). Its ALWAYS just ticking away!
And the Dell Control Point? What a pain in the arse...this thing never leaves me alone.
Its always asking me ambient light questions and alerting me to ethernet related issues.
Lastly, anyone like the mouse pad? Mine is non-responsive and way too small. It just doesnt work well for some reason...
Interested in hearing other people's complaints...am thinking it was a bad move buying the first of a new series.
I carried out my laptop when i was traveling.Now when i press power button on ohe media control is glowing nothing happening (even monitor is not displaying).my warranty has expired last month.
When i call to technical support they were saying Pay 16500rs for renew your warranty then we will come and see the issue.
Here is sequence of event happened with my xps L501x.Â
1. It was working fine
2. I opened up machine to check how is RAM in that
3. Unplugged one of RAM (along with that little steel clip also came out)Â
4. That little steel clip fall inside machine which I found again by little movement of laptop
5. I placed back RAM and that steel clip
6. When I try to start machine - IT DOES NOT START :(
7. When I put power adapter, I see the power light lit up and xps logo also has light. But NO sound from motherboard or Fan. Absolutely no  sound hence machine is not starting.
During reassembling my Inspiron 9300 (to upgrade the cpu) I did something wrong and now the laptop refuses to turn on. Instead of normal booting when I get the "power on" pressed the power led starts blinking frequently (2.5 blinks a second). Nothing more happens (fans, hard dirive, etc. don't start).
I tried turing it on with adapter, with battery or with both - the same result. I tried reassembling it again with the previous CPU - the same result. I tried swapping memory modules but it didn't help either.
just purchased this touch Dell XPS 12 Ultrabook... Yesterday there was starting issue, I turned it on to power up, and signed in to my user section suddenly I got completely black screen with curser arrow that I can move around. .
There was just keypad lights on and the rest is all black screen after turning power switch on, no user choice screen, no info about bios activity.. nothing. I can't start the computer, I am using my old computer now ... the machine is under warranty,
It seems that the 7 beeps on startup with a black screen, means a dead motherboard, which is sad as we just made the final payment on this Inspiron m5030 last month. I tried the "remove the battery/drain the residual power", that was suggested  with no change.
View 1 Replies View RelatedMy Dell Inspiron N5030 drivers won't start. I think they are installed, but the computer attempted to install the drivers when logging in.
After a few minutes, while installing, the drive started make noises and the light started to flash. I open the DVD Drive, and when I put it back in, it started to do the same thing.Â
I tried disabling and enabling and deinstalling and reinstalling the drivers, but it still does the same thing!Â
I know the DVD drive it's self is fine.