Dell :: Questions About S' Standard 1-year Warranty

May 3, 2009

Does upgrading or replacing the HDD, RAM, or CPU void the warranty? (I know that changing the motherboard does. Oops.)

I tried reading through the warranty terms and conditions but I couldn't find anything that was very clear on the subject

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Dell :: They Have Not Evidence Of My 3-year Warranty

Oct 29, 2009

My Original Dell Guarantee has expired. But I also have 3-Year bought warranty which is not evided in the Dell System Information.

I have the paper and all but this is a rip-off ! I want to fix that now !
I have paid over 200euros for that 3 year warranty !

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Dell :: M1530 UKDo I Qualify For 1 Year Extended Warranty For Gpu?

Mar 18, 2010

Hello, sice the news about faulty 8xxx gpu's I have been hearing that Dell is offering 1 year extended warranty for gpu faults.


I have bought M1530 on 28th of April 2008, together with 1 year warranty. It expired on 28th of April 2009, however from what I am reading I qualify for 1 year extra GPU warranty, am I right?

But when I phoned Dell (it was when my AC adapter broke and needed replacement) on each occasion I asked about this extended warranty and they were always telling me that they never heard of it.

Am I being lied to? Or are they right? When I check the servicetag status of my laptop it says that warranty has expired and there is no extra warranty there (if there was it would apply till 29th of April 2010).

Please can someone explain it to me?

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Dell :: Square Trade Warranty Or Warranty?

May 16, 2009

I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.

I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?

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Dell :: Will My 1545 Die In One Year?

Nov 28, 2009

I heard that those manufacturers are very good at quality control...

I mean I heard people say that lots of laptop die just right after the warranty expires.

My computer is almost turned on all the time(I put the computer to sleep for around 8 hours a day), and I transport it every weekday.

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Dell :: Xps M1710: One Year = Zero

Feb 13, 2008

Much like purchasing a lottery ticket, sometimes it seems "ya pays yer money an' ye takes yer chance" when it comes to buying a computer from a mail order business.
Personally I've dealt with Dell twice in the past and when I decided to purchase said lappy in December 2006 I had confidence lightning would indeed strike thrice and I would luck in.

Though dealing through India was at first intimidating, the gentlemen I spoke with had better command of the English language than half the people I work with and far superior to any of my teenage daughter's friends.

That said, I simply wished to note that after over a year of daily usage I have had ZERO problems with my lappy other than a need for a BIOS update I was personally too ignorant to recognize the need for.

I was therefore curious if there were others able to make similiar claim. I know Dell has taken a spanking lately in some forum topics but I wish to identify that there are occasions when things work out remarkably well.

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Dell :: Battery After A Year

Jan 18, 2009

I have only had my XPS 1 year and 5 months, is it usual for the battery to be running out already? (I haven't been gaming much)

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Dell :: 8800M GTX SLI Failed In Less Than A Year

Nov 19, 2008

Are all Nvidia GPU's designed to fail?

All my systems in my sig have replaced GPU's in a less than a year.

Is this what I get for trying to get a performance GPU's?

Kind of ennoying because I hate the tech's to come to my place and rape my system - I'm not saying all techs do, but I only had one guy who was really careful w/ my system when he was replacing parts. Others just didn't give a damn, which even lead to replacing my M1330.

I caught him when some plastic part from mobo flew off my system, and when he closed the system up, the system refused to boot up lol.

my XPS gen 1 w/ ATI still runs okay at my mom's place.

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Dell :: Comments From Someone With A ~5 Year Old Inspiron

Mar 23, 2009

One of the truths on the internet is that people complain more than they praise a product, generally speaking. I wanted to take a moment to praise a laptop I bought for my (then fiance) wife 4.5 years ago. A dell inspiron ~8600 (like this one [url]

IIRC, since I'm away from it right now, it has a 1.5 ghz celeron processor, 512mb of ram, integrated video card, 60 gig HDD...

For the entire time we have had it, not one hardware failure. The only "problem" we have had is that occasionally I need to insert a CD/DVD twice before it's recognized....not sure if that's user error, scratched discs, of the drive itself.

This thing regularly sees hours of operation on our down comforter running DVDs with no cooling pad. The underside gets hot to the point you can't leave your hand on it for more than 2-3 seconds. The hard drive has been infected with one virus ("Windows antivirus 2008"), receives highly irregular scans and defrag).

I have never cleaned the vents or taken off an underside panel. It has been lugged around, dropped from 1-foot-18" heights onto hard and carpeted surfaces multiple times. It has no dead pixels, the screen still looks fine (albeit it doesn't perform to today's expectations).

We routinely leave it plugged into A/C power non-stop and drain it till it auto-shuts down. After ~4.5 years, it will perform 2.5-4 hours of web surfing, e-mailing, word/powerpoint, and video activities before being drained.

I was reading some FAQs about proper notebook care and came across how many different rules I was "breaking"....and wanted to point out that this Dell, at least, has taken it all in stride.

I'm considering buying a XPS Studio 16 as a replacement, and have looked at some of the Sager models. My solid experience with Dell makes me want to stay with them, even though it appears the Sager models might have a few upsides in what I'm looking for.....

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Dell :: XPS Gaming To Be Fazed Out This Year

Jun 17, 2009

Apparently Dell is going to finish completely with the XPS gaming range (PCs & Laptop) in favor of the Alienware range. The XPS Studio range is expected to continue unchanged.

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Dell :: LED LCD On An XPS M1530 Already Starting To Dim After A Year?

Feb 20, 2009

I have an XPS m1530 that has an LED LCD. Lately I've noticed that the brightness on the monitor just doesn't seem as sharp as it once was. A few days ago I had the opportunity to do a side-by-side comparison with another new XPS m1530 and there was a slight, although noticeable difference between the two in terms of the brightness.

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Dell :: Returning A XPS 1330 After 1 Year

Nov 11, 2008

I purchased the XPS 1330 January 2008, and it has been giving me problems forever. I got my motherboard replaced 4 times, 4 new heatsinks, a new CPU, a new Monitor. Additionally, the service I have received was very poor.

Is there a department I could call to try and return this? Also, now finally, they agreed to do a swap, and to top it off, they are sending me the wrong keyboard layout. I purchased the laptop in Canada (US Keyboard layout) and I am currently in the UK. I have 3 years international warranty. When I filed the swap with the first technician, I asked specifically for a US keyboard; however, upon calling today, I was told, I would be given a UK Keyboard instead.

So, anyone know what I can do? Or better yet, anyone want to take this laptop off my hands (you will obviously get the swap).

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Dell :: Some 1537 Questions

May 27, 2009

Ok, so i got a new 1537 as the upgrades in the 1555 didn't impressed me.

But I have some questions...
The T3400 has like 55 Celsius in it normal? If better to upgrade later to the T6400 or P8400?
Also i would like to buy a backlit keyboard and a bluetooth adapter. Is there any store where I can find both? I need shipping to Canada.

All 1537 have a LED backlit screen?

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Dell :: A Few Questions About The XPS Studio 13

May 3, 2009

I'm from Canada and I'm very interested in the xp studio 13.

The specs seem really great, and It fits into my sub 1200ish budget.

I've heard that the "flat keyboard" needs some getting used to. How bad is it? I'm somewhat picky when it comes to keyboards. I've also heard about the dell 1340.

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Dell :: New E6400, Few Questions

Jan 10, 2009

I've had my E6400 for about a week now, by far best laptop I've ever owned. Specs are P8400, 4GB RAM, WXGA+ led, integrated graphics, 160GB 7200rmp HDD, 9 cell, FP reader. However, there are a few problems that really bother me and I can't figure out.....

As a preface, things I have already done/tried: Updated BIOS to A11; Unistalled IDT audio driver and installed Vista High Definition Audio; Updated touchpad drivers; Installed Intel Matrix Storage Manager;

disabled HDD indexing and Windows Search; installed SP1; uninstalled Dell ControlPoint Connection Manager, updated video drivers .....

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Dell :: E6500 How To Get 'N' Standard

Aug 23, 2009

I have a Lattitude E6500 with an intel 5300 (AGN) wireless card which has 'N' connectivity. I also have a netgear DG834N which is also draft 'N'.

Both should work on N out of the box, but for some reason I only ever seem to have 54mps connection from the connection manager popup bubble

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Dell :: 1 Year Battery Return For XPS Laptops

Feb 12, 2009

I've had my laptop for under a year and my battery is much worse than when I first got it. I seem to recall reading about some feature of the xps laptops that I may return the battery within 1 year, no questions asked. When I called up they said I would need to call back when I'm in front of the computer. Is anyone aware of the battery return policy for xps laptops?

They told me if there's a defect I could exchange it within a year (afterwards no luck.) I'm a bit worried that they'll say this is just normal use, even though the dell website says battery decline is normal after a year.

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Dell :: XPS 1530 Battery Extremely Low After 1 Year

Sep 22, 2009

I have been using an XPS m1530 as my primary laptop and has been always plugged in (less than 10 times completely drained).

Now, after 1 year i just reached 1h30mins with surfing & music streaming at 3 steps below the higher brightness (and at the energy save battery scheme)

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Dell :: Questions About The Backlit Keyboard

Apr 5, 2009

Is the light always on or I can turn it off manually? Or it goes out automatically when out of use for a certain time?

And how is the color of the light? White or kinda blue?

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Dell :: Windows7 Upgrade Questions

Jul 12, 2009

Sorry for overload of questions recently. I ordered an XPS16 ( ) and I am waiting for it to get delivered.

1) Where do I go exactly to apply for the upgrade for windows7?
2) Do I apply AFTER the laptop is delivered or can I apply for it now?
3) After I filled out the respective application, Dell sends me the Software whenever windows7 comes out?

4) I see some posts in threads stating that users with xps16 are using Vista and/or Windows7 and/or XP. Windows7 is not even out yet... how are people doing that

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Dell :: N00b Here. Introducing Myself, And Have A Few Questions!

Jan 7, 2009

A little about myself. I live in Fresno, Ca. I own my own local auto enthusiast message board, as well as manage a high-end car stereo shop.

My current machine: Dell Inspiron E1705

-Intel® Core™ Duo Processor T2300E (1.66GHz/667MHz FSB)
-1GB Shared Dual Channel DDR2 SDRAM at 533MHz
-NVIDIA GeForce GO 7900 256mb Graphics Card
-17 inch UltraSharp™ Wide Screen UXGA Display with TrueLife™
-Integrated Sound Blaster® Audigy® ADVANCED HD Audio
-Intel® PRO 3945 and Dell 350 Bluetooth Internal Wireless Cards

Dell is in the process of 'System Exchanging' this machine. They are sending me a Studio 17. I have of course, like every other tech-nerd, watched and read every review I could find, but reviews never tell you what they like and dislike over time. I'm hoping I can get some honest opinions here .....

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Dell :: EPP And Inspiron Mini 9 Questions

Jan 22, 2009

so I am going to use my EPP to buy a secondary Studio 17, 24" monitor and an Inspiron Mini 9. Out of curiosity, because I really do not know, is there a difference in build quality, materials, workmanship, etc...

for people that have an EPP with Dell and order systems and other devices by Dell? Do "Home" systems differ from EPP systems? Like do EPP systems use used parts or remanufactured parts for a new system? Just curious....

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Dell :: M1530 Win2k8 Standard X64

Jan 8, 2009

Ive gotten everything working with the standard vista x64 drivers except mine bt 355 card.

The card drivers install, but then 3 more devices are detected and no drivers can be found for those devices.

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Dell :: Inspiron 13z Thoughts And Questions After 24 Hrs

Nov 6, 2009

)the screen is nice but its quite reflective though im using it on the train right now and havent had an issue but taking outside in bright sun may be a problem (cant test that right now as its winter here in blighty).

The screen doesnt fold all the way back but currently that hasnt been an issue

the perfect viewing angle has the screen far back enough as to possibly cause annoyance if sitting on a plane/train but only if your really picky

keyboard is nice to use no flex to note and its a good size to type on

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Dell :: Is Replacing My 2 Year Old XPS M1530 With A Newer Model?

Mar 1, 2010

I have a 2 year old xps m1530 WITH the 4 year complete care package. After having a service tech come to my house NUMEROUS times to repair and replace the motherboard fo various problems, Dell has agreed to replace my XPS. Because the XPS m1530 is discontinued they said it would be a comparable model??? Has anyone had a replacement recently, and if so which model did you receive. I am mostly concerned about which video card I will get. I do alot of gaming on my laptop and currently have an Nvidia 8600. Now that Dell is using ATI, which card SHOULD I expect to get?

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Dell :: M4400 6-Cell Battery Dying After A Year Of Use

Sep 17, 2009

My M4400 6-Cell battery goes for about 45min on full charge. Ive had my laptop for a year now. Is this normal that it dies so quickly?...

I started noticing this a week or two ago and now on startup I even get a notification saying "your battery life is decreasing, now is a good time to buy a replacement battery"...

I dont remember how long my Inspiron 8200 laptops battery lasted but it feels like this one gave in really quickly. I do use my laptop a lot. Its on most of the day....

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Dell :: M1530 9 Cell Battery Life 1 Year Later

Aug 11, 2009

I started looking at the XPS M1530 way back in early 2008 as a potential laptop to purchase as my first laptop, and I found that it was all around the best deal for a 15" laptop when I bought it in July of 2008.

I originally wanted the 6 cell due to the slimmer design but ended up purchasing the M1530 when the 6 cell was not in stock and the 9 cell was a free upgrade.

So I got it with the 9 cell. When I first tested it a few weeks after purchase I was able to get a little over 4 hours (almost 4.5) with Wi-Fi on and the screen at low-mid brightness. Today I tested again, I unplugged it from the wall at 4:50 today, and at exactly 7:40 the screen shutoff. That is 2 hours, 50 minutes. That is over an hour worse then what it got originally.

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Dell :: E6500, Intel WiFi And Other Questions

Feb 21, 2009

After some troubleshooting, it seems to be related to the Intel Wifi services, of which I have several listed under "Services" in msconfig.

My Wifi card is the Intel 5300 and if I only run the Intel PROSet/Wireless WiFi Service, start-up happens without lag.
If I add any of the other Intel Services (Wireless REgistry Service, Wireless SSO Service, Wireless Event Log), it can take several minutes of unresponsiveness before things finally work.

Do I need these other services? WiFi seems to work fine, as far as I can tell. I use the Intel Conncection Manager , not the Dell utility to connect.

Second question: I move my laptop frequently from the table to my lap and back, and the adapter plug comes lose fairly easily, even though the cord is not pulling on it.
Is this a common problem with the E6500?..

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Dell :: Upgrading To Blu-ray Burner In Vista X64, Questions....

Mar 25, 2009

just looking for software/firmware (if i need any) to support the OEM dell blu-ray burner for the m1730 as i just ordered one from an online store...

just curious...i assume that vista will go to windows update to look for drivers when i install the new drive....not entirely sure. i looked on dell's web site and did not find blu-ray specific software for the m1730....

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Dell :: Bluetooth Internal Card .. Standard On All

Dec 10, 2009

I have a Dell Inspiron 1505 and I just got an E6400. The 1505 has integrated bluetooth while the E6400 is missing it.

Can I put the bluetooth chip from my e1505 in the e6400?

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