Acer :: Virus On My Laptop Which Has Completely Wiped It Out
Nov 2, 2009
My daughter has managed to get a virus on my laptop which has completely wiped it out, it won't start windows, it won't do anything. Its an acer aspire laptop and I worked out it has a partition from googling and did the Alt F10 thing which seemed to work a dream, did a restore to factory defaults etc. etc. but it then started to load windows, I had to choose my location,enter username and password etc. etc. and then nothing, just a blue screen (which is the windows backdrop) and nothing. I've taken the battery out after about 2 hours, restarted the computer and it did the same again and has now been sitting at this blue screen for an hour or so, should I do Alt F10 again? or am I just suppose to wait it out?
What is the point of sending a laptop to repairs if they do more damage than good? I could put up with the dodgy screen. I have months of work, musical compositions etc. stored on that laptop. This is a disgrace and I can't imagine what would possibly compensate for it. I'll have to see what I can get off my old laptop that I gave to someone else and look through my emails for stuff I sent people.
i have a Acer aspire 6920g problem is i upgraded to vista ultimate now its wiped all my factory settings for example it used to have a nvidia 9500m gs now it says its only a standard vga onboard,it used to display 1366x1024 now only 1024x768, also i lost alot of things like the tuba bass sound the hd,and crystalbrite stuff ,it also says i only have one storage device when before,if a sucessful resolution and my baby is back then there will be ££££ involved as i know next to nothing of tech
I have tried to use combofix and other software to rid this laptop of the virus but I can't seem to do that. It is not recongnizing the CD/DVD ROM so I can't use the Recovery Disc. It won't let me use a command prompt. If I could get it to let me do a clean sweep maybe I can run the software on it.
As result of completely frozen laptop when trying to copy a very large file (~17GB) - a georeferenced raster image - to an external HDD (connected to USB 3.0 port), I had no other choice than to shutdown. After reboot, I discoverd that some Windows services are not working and boot time is over 20 minutes.
I went to the IT store from which I bought the laptop ( the 2 years warranty is available till november this year) and they reinstalled the system. Of course, they did not reinstalled all Dell system applications.So, because the end of warranty is close, I want to know which are the steps for completly (fresh) reinstall of Dell XPS L702X laptop (windows, driver and Dell applications). I always reinstalled 5 times my desktop ( Win XP Pro) with no errors encountered so I think I might have some skills.
And another question : after this problem, I discovered over the Internet that is a "Reinstallation DVD DELL XPS 17 L702x 6.1 Windows 7 Home Premium SP1 X64" that I did not find in laptop case when I bought it (only drivers CD was in the case). In fact it was a 15" case, not the origina 17" case....what can I say.... Romania......So, I have this driver CD and Windows 7 Home Premium SP1 DVD. Is is enough for clean and complete reinstallation? What are the steps ?
my Dell inspiron 15R N5010 crashed on me, I had no previous warning that this was going to happen, when it crashed I was just watching a movie and not using up much CPU power. The laptop had not over been over heated, I checked straight after it crashed. It now is completely unresponsive i've tried using different chargers, batteries and I have also checked the internal hardware and everything seems to be intact, I assume at the moment it is a motherboard malfunction.
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
i have been having a problem for the past few months on my hp dv2416 laptop. atleast a few times per day, the screen gets completely jumbled, the laptop freezes, and i must restart.
i've attached some pictures of what the screen looks like after the jumble for clarification. it basically just jumbles up whatever is on the screen at that moment, and then freezes it.
When I connect my laptop to the TV using HDMI or RGB port, picture is not completely fit to the screen, task bar is hiding at bottom. I trying to change settings in Screen Resolution or Intel hd graphic properties, problem does not fixed,
ideapad Y480: Intel Core i7-3610QM 2.30GHz, 6.00GB RAM Intel HD Graphics 4000 + Nvidia Geforce GT640m LE 750GB HDD, Dual Boot: Win8.1 Pro with MC 64bit and Win7 Ultimate 64bit
It's not like normal fan working when computer gets cooler stops, when it's heating up starts working. It happened 7 days ago. And that never happened since then. But I'm still wondering why it's happened. My laptop is just a few days old. I was checking my air vent and suspiciously was being silent. After keep checking 5 to 10 min the fan still wasn't not working. And then I started running heavy software like video converting program. CPU was working 100% when I load this, fan still was not working laptop bottom was getting heated up. Then decided to check my cpu temp and installed everest ultimate edition. Everest doesn't recognize both cpu temp and fan.
I restarted laptop because my laptop was getting hotter. And when I restart it, laptop fan started working normally. CPU temp, fan speed are recognized in everest software. After I noticed that in system cooling policy settings was in passive mode on battery. Why it's happened? I doubt it's cord unplugged or sth. Cause software couldn''t detect both cpu temp and fan. Remember, after I restarted software detected the fan and temp, all fan thing go back to normal. And if it was loose connection why it's worked back again when I restarted and still working. I'm not able to give it back.
My new question is I bought a Used Macbook 13 mid 2007 and the last owner wiped the hard drive clean, and just so I can use the macbook I've been using a Live Linux cd, which is ok for now.. Anyway a friend gave me his set of os x 10.4.6 dvds so I can install a mac os but for some reason they won't install, it starts like it's going to install then a message pops up saying' this software can't be installed on this computer'' or something like that..
What can I do, the last owner of this macbook says he lost the CDs that came with it, when he was moving..
I actually want to wipe my HDD because I get an error in partition table and I can't use Partition Magic and other tools..
I have created an Acronis Image for my PQService of about 8,5 GB and one for the other Hidden partition 3,5 GB - is this a CompaqSetup Diagnostic partition with ROM BIOS ? or is Acer Arcade-InstantOn ? cause I've seen it's name like CompaqSetup and in some utility program it's says about something with diagnostic.. I'm confused about this... and btw I have already created my Recovery DVD's.
So if I wipe my HDD, after it's all gone I can use my Acer recovery disks and reinstall Vista Ultimate and Restore PQservice and the other partition ? How do I restore my backed up partitions like PQservice and Acer Arcade if I don't have them already when I use Recovery Disks ?
I went into empowering Technology And chose the option Restore to factory default. I followed all the directions and it went to factory default correctly. But then, when i tried to re install (Visual Studio 08) From a CD I noticed that it had the serial already in it.. I had put that serial in befor I chose the factory default option. Does some info like serials stay in registry after the factory default? If Yes then is there a way I can COMPLETLY remove EVERYTHING from my HDD? To its original state?
when i have the back cover off i cant get to the heatsink completely.. there isnt so much dust there.. look at the pic in the red squares im pretty sure there is a lot of dust but i cant get to it?
I got an E1-572G Acer Laptop and I'm having a problem with it.When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it. I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem. I have this problem about 2 weeks, and I'm really nervous about it.
Have this laptop a couple of months for sons schoolwork. Now it wont stay on unless power cord in. When its on, verything goes fine, it battery icon says its at 98%avaliable (plugged in, not charging). As soon as cord is out, it dies completely no power even when start button pushed.
I have an Aspire M5-581T. In March of 2014, the battery suddenly stopped working. It would not charge, the unit would not boot from the battery, and if I unplugged the computer from the AC outlet it shut down completely.
I have an Aspire E1-572 that is five months old, running Win 8.1. Â I've loved the notebook to this point, but now the speakers have quit working completely (the headphone jack still works). Â I called tech support and they had me delete and reinstall the driver (Realtech high definition audio), which made no difference. Â Â She then told me the next step is to refresh my Windows installation, which will apparently blow away everything I've installed since it was new. Â I declined to do that because I really don't want to spend an entire day reinstalling all the programs, even though I have the data backed up. Â Is this truly the only way to make a final determination if it's a hardware or software problem?
I've had my Inspiron E1505 for about 2 1/2 years and dont get me wrong, i love my comp... i recently got a really, really bad virus and i tried running my anti's and it won't let me.. tried running microsoft's live scan and won't let me do that... i tried turning it on about 30 minutes ago and as soon as i log on it automatically logs me right back off even if i try it in safe mode... when it would let me turn it on it would make occasional random sounds.. i really need my laptop up and running again
Recently my laptop's desktop and icons have started to flash randomly,things like the sound icon has a x on it.A couple of days a ago avast warned me about a win32:trojan(other) in 2 places.
I looked at dell's instruction to replce the gpu but i think it would be to hard for me to do and my warranty is over.
I somehow got infected with a horrible virus, I think it was possible a trojan horse or something along the lines of that. So then, I restarted my computer, but I chose "Safe Mode with Command Prompt".
However, it started listing a bunch of files on the black screen, so I shut it off, and tried to restart it, but failing.
Then, the computer said I should do a "system restore", so I found my system restore CD's, and had the computer do a system restore. Everything was going well, and when it finished restoring, I restarted it, yet again to see a message saying there was a fatal error and I need some sort of software or something.
I have a mac book pro with Safari OS..some kind of Hack, secret virus/stroke key etc..and I need help in trying to fix it. I need to be contacted at the hotmail address, as I go to the library to get this uncompromised email. If you write, I will reply with problem in detail as much as I can explain-I am not too computer literate..I DO know who has done it. I guess that is a start..They say they are better than any APPLE hackers, techs, genius bar etc. and cannot be detected..
I've been getting different problems that are crippling my PC now (E1705), it could very well be a virus, as my little sister was on here a day before they started, although I ran AVG and Trendmicro housecall scans and got nothing.
The first problem I got was an "ieframe.dll bad image" error. It caused various programs to not work, from IE, to games, to AIM, and even seemed to mess up certain websites? (facebook).
I replaced that DLL file and no-longer get the error, but the same programs don't work I get ***.exe errors now on various programs or they just simply don't come up. Not quite sure what the problem is, I've tried system restore, virus scans, chkdsk and have had no sucess.
I am about to take delivery of a new M4400 with all the bells and whistles, running vista ultimate 64, and plan to upgrade to Win 7 in the near future.
My faithful Latitude D600 circa 2003 has been running on AVG free edition and without significant issues, and also I am using Zone alarm as the firewall.
I am not certain you can get these in 64 bit, or even if they are the better solutions these days, so looking for alternatives.
I got a new 250GB hard drive for my HP Compaq 6820s hard drive a few weeks ago and now I can't boot from it as it's been infected with a virus which prevents it from booting. [I get a brief flash of the infamous "Blue Screen" before it returns to the HP screen.
Is there any way; software-wise that I can clean the hard drive of any viruses if I put it in an external caddy?
i have been sent a voip program, which is free to use, but the website is blocked in the country where i am. is there any program i can use to quickly check the file before i open it and load it on my daughters mbp?
recently got hit with a bunch of trojans when using Internet Explorer. I managed to clean them off or so I thought. Periodically, when I open Internet Explorer my virus scanner detects a trojan.
Since the original trojan screwed up my computer to a degree I had decided to reload my operating system anyway.
If I hit F8 at boot and do a factory restore will this reload the disk to the state it was in when I originally received it? Will this also get rid of these viruses that seem to still be plaguing my system?
Is there a way to recover laptop without the recovery disk? I'm told there may be this function on the computer itself...but don't know how to get there..
I use this HP pavilion dv2000 laptop for more than 2year but I don't have recovery cd and I never thought to write. But recently my laptop affect with virus which is not allowing to login into window xp, as soon as I login it get logs of immediately and i decided to reinstall xp,So while booting the computer I pressed to F11 to load HP recovery option and it loads but after few point no display on the screen. So, I don't know what to do. If I get some recovery CD/software so that I can download and write in it and load in my affected computer.Or Can you please suggest how do I load windowsxp freshly in my laptop. I don't have any important data's in my laptop, so I can even do format HDD is necessary.
