Dell :: Really Bad Virus Problem...
May 6, 2009
I've had my Inspiron E1505 for about 2 1/2 years and dont get me wrong, i love my comp... i recently got a really, really bad virus and i tried running my anti's and it won't let me.. tried running microsoft's live scan and won't let me do that... i tried turning it on about 30 minutes ago and as soon as i log on it automatically logs me right back off even if i try it in safe mode... when it would let me turn it on it would make occasional random sounds.. i really need my laptop up and running again
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Jun 8, 2009
Seriously. It breaks it. width="425" height="344"> [url]
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Jul 23, 2009
Recently my laptop's desktop and icons have started to flash randomly,things like the sound icon has a x on it.A couple of days a ago avast warned me about a win32:trojan(other) in 2 places.
I looked at dell's instruction to replce the gpu but i think it would be to hard for me to do and my warranty is over.
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Jun 10, 2009
I've been getting different problems that are crippling my PC now (E1705), it could very well be a virus, as my little sister was on here a day before they started, although I ran AVG and Trendmicro housecall scans and got nothing.
The first problem I got was an "ieframe.dll bad image" error. It caused various programs to not work, from IE, to games, to AIM, and even seemed to mess up certain websites? (facebook).
I replaced that DLL file and no-longer get the error, but the same programs don't work I get ***.exe errors now on various programs or they just simply don't come up. Not quite sure what the problem is, I've tried system restore, virus scans, chkdsk and have had no sucess.
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Sep 9, 2009
I am about to take delivery of a new M4400 with all the bells and whistles, running vista ultimate 64, and plan to upgrade to Win 7 in the near future.
My faithful Latitude D600 circa 2003 has been running on AVG free edition and without significant issues, and also I am using Zone alarm as the firewall.
I am not certain you can get these in 64 bit, or even if they are the better solutions these days, so looking for alternatives.
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Jul 17, 2009
recently got hit with a bunch of trojans when using Internet Explorer. I managed to clean them off or so I thought. Periodically, when I open Internet Explorer my virus scanner detects a trojan.
Since the original trojan screwed up my computer to a degree I had decided to reload my operating system anyway.
If I hit F8 at boot and do a factory restore will this reload the disk to the state it was in when I originally received it? Will this also get rid of these viruses that seem to still be plaguing my system?
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Oct 24, 2009
I have a dell XPS m1530, and because I am pretty sure I had a virus that my antivirus software could not pick up I reinstalled Vista.
I ended up reformatting the partition it was on before installing over, I also reformatted the recovery partition. But, apparently XPS system comes with a MediaDirect partition that I was unable to reformat (the windows set up did not let me do this).
I am wondering now if it's possible for the virus to have lived through the reformat in the MediaDirect partition. If so, how can I reformat that partition?
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Nov 7, 2009
my computer can't "standby" or "hibernate" I can see that option but its disabled, what can I do?
I'm downloading some drivers right now like, my wireless card drivers, ethernet drivers and some others that were lost during the reinstall.
The drivers I'm missing are:
Ethernet Controller
Video controller
Video controller (VGA compatible) ....
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Mar 13, 2010
I somehow got infected with a horrible virus, I think it was possible a trojan horse or something along the lines of that. So then, I restarted my computer, but I chose "Safe Mode with Command Prompt".
However, it started listing a bunch of files on the black screen, so I shut it off, and tried to restart it, but failing.
Then, the computer said I should do a "system restore", so I found my system restore CD's, and had the computer do a system restore. Everything was going well, and when it finished restoring, I restarted it, yet again to see a message saying there was a fatal error and I need some sort of software or something.
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Mar 16, 2009
I have a mac book pro with Safari OS..some kind of Hack, secret virus/stroke key etc..and I need help in trying to fix it. I need to be contacted at the hotmail address, as I go to the library to get this uncompromised email. If you write, I will reply with problem in detail as much as I can explain-I am not too computer literate..I DO know who has done it. I guess that is a start..They say they are better than any APPLE hackers, techs, genius bar etc. and cannot be detected..
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Nov 12, 2009
I got a new 250GB hard drive for my HP Compaq 6820s hard drive a few weeks ago and now I can't boot from it as it's been infected with a virus which prevents it from booting. [I get a brief flash of the infamous "Blue Screen" before it returns to the HP screen.
Is there any way; software-wise that I can clean the hard drive of any viruses if I put it in an external caddy?
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Mar 22, 2010
i have been sent a voip program, which is free to use, but the website is blocked in the country where i am. is there any program i can use to quickly check the file before i open it and load it on my daughters mbp?
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Mar 1, 2013
Inspiron 15 running Win7. After cleaning FBI virus, Windows 7 would start to boot then quickly go to BSOD 7b error. Tried Startup Repair many times. Toggled SATA Operation in BIOS to both ATA and AHCI. Imaged the disk, and did a Factory Restore via Startup Repair in AHCI mode then tried again in ATA.. I get the same exact error every time. I am pretty sure that the virus messed with one of the other partitions that is required to boot. I assume that I could order a CD and reinstall, but a way to repair this error.
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Nov 2, 2009
My daughter has managed to get a virus on my laptop which has completely wiped it out, it won't start windows, it won't do anything. Its an acer aspire laptop and I worked out it has a partition from googling and did the Alt F10 thing which seemed to work a dream, did a restore to factory defaults etc. etc. but it then started to load windows, I had to choose my location,enter username and password etc. etc. and then nothing, just a blue screen (which is the windows backdrop) and nothing. I've taken the battery out after about 2 hours, restarted the computer and it did the same again and has now been sitting at this blue screen for an hour or so, should I do Alt F10 again? or am I just suppose to wait it out?
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Mar 7, 2010
Is there a way to recover laptop without the recovery disk? I'm told there may be this function on the computer itself...but don't know how to get there..
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Nov 7, 2009
I use this HP pavilion dv2000 laptop for more than 2year but I don't have recovery cd and I never thought to write. But recently my laptop affect with virus which is not allowing to login into window xp, as soon as I login it get logs of immediately and i decided to reinstall xp,So while booting the computer I pressed to F11 to load HP recovery option and it loads but after few point no display on the screen. So, I don't know what to do. If I get some recovery CD/software so that I can download and write in it and load in my affected computer.Or Can you please suggest how do I load windowsxp freshly in my laptop. I don't have any important data's in my laptop, so I can even do format HDD is necessary.
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May 14, 2009
What do people use? on pc, i use avast and i know some people use AVG. so any good anti virus program. i know that i wont need it most of the time as macs dont get viruses but still...
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Mar 22, 2009
In mac, when you say download a virus, must it be open/run before it can excute itself? does it also require the user's password before it can continue? if you did not open/run it, then the virus will not excute and lay dormant inside itself or its package (trojan). is this correct?
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Mar 4, 2010
A PC user got a virus that sent emails to all his contacts with a link. I opened the link and now get many emails, from "root user" usually ads for medicine. Is this just an annoying problem I have now live with or are there other dangers I should be aware of. Is there anything I can do to resolve this?
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Jan 4, 2010
I bought a HP-Pivilion DV14-1551dx a month back and I haven't created recovery discs yet. After a month of usage I suspect some virus and spyware in my laptop because some of my friends browsed unprotected websites. Will the virus and spyware affect the recovery partition? Now if I create a recovery disc from the recovey partition will it be safe to use those discs or will it be affected by virus and spyware?
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Aug 26, 2009
I have tried to use combofix and other software to rid this laptop of the virus but I can't seem to do that. It is not recongnizing the CD/DVD ROM so I can't use the Recovery Disc. It won't let me use a command prompt. If I could get it to let me do a clean sweep maybe I can run the software on it.
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Apr 26, 2010
[url]
Apple iPad users targeted by 'iTunes' virus
It may have only been on the shelves in the US for a few weeks but the Apple iPad has already been hit with a virus.
BitDefender has reported that it has found malware links are being sent to iPad users which disguise themselves as an iTunes update.
The malicious link comes in an email, explaining that if you update your iTunes you will be given "…best performance, newer features and security".
Once clicked, any sensitive data stored on the users' iPad may be used for exploitation.
Backdoor man
BitDefender said about the virus in a release: "Identified by BitDefender as Backdoor.Bifrose.AADY, the piece of malicious code inadvertently downloaded injects itself into the explorer.exe process and opens up a backdoor that allows unauthorised access to and control over the affected system.
"Moreover, Backdoor.Bifrose.AADY attempts to read the keys and serial numbers of the various softwareinstalled on the affected computer, while also logging the passwords to the victim's ICQ, Messenger, POP3 mail accounts, and protected storage."
The dodgy link is primed for the iPad as it seems that Mac users are unaffected by the link.
The Apple iPad has a delayed UK release date of 'May' – hopefully without a virus.
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Apr 25, 2010
Just got my new Macbook Pro 13 a few days ago, so far I love it but not used to the MAC OS so I have a few questions.
1. Is there a way to see the actual signal strength/transmission information for the Wifi connection other then the 4 little eclipses? Doesn't seem like I'm getting a full wireless-n signal but somewhere around wireless-g.
2. When I install a program or at least it has happened with AppCleaner and Firefox, it put an icon on the desktop, sort of like when I have a DVD in with the Eject, Get Info ... etc options, I managed to remove them by choosing the Eject option. Is this normal?
3. Do I really need a virus scanner, I've seen a 50/50 split on yes and no.
4. Any sort of optimizations I should do?
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Jul 24, 2014
I purchased a Pavilion 15-n228us Notebook with Windows 8.1 in April. Several weeks ago, I searched for Microsoft Photo Editor, which I thought included in Start Menu, somehow, I was guided to some site for a free download. To make a long story short, I accidentally downloaded some unwelcome adwares - not mention I still don't have the photo Editor. Anyway, I removed most these programs through Control Panel - Uninstall Program except the last one. This one is called "blasteroids", every time when I tried to uninstall it, it gave me a message of "SEIS (or EISS??) launching failure" and Norton 360 popped up saying an installer with .exe file containing Trojan virus was blocked. So now I am not able to remove this "blasteroids" and it pops up ads every time when I visit a website.
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My question is: how do I remove this virus attached program?
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Oct 20, 2014
I have a  notebook hp pavillion 15 n042sl with Win 8.1 bought in may 2014.
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My notebook randomly freeze in different situation without any cloue, running a game or also just in windows folders and only solution is reboot whole system. I have try to recovery to factory configuration but nothing have changed.
No virus r detected, sfc / scannow don't found any error.
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Nov 13, 2013
I have a new Edge 531 just upgraded to Win 8.1. The Lenovo Solution Center gives me a Virus Protection Alert - even though Norton says all is OK. When i click to enable anti-virus in the Solution Center, nothing happens. How do I cancel the message?
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Jun 10, 2014
Got my IdeaPad Y410 P back from virus removal and it's working great but there is no sound. No sound from built in speakers, no sound with headphones. In Control Panel > Sound > Playback (Devices)  it says "no audio devices are installed".
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Jan 18, 2009
Is it normal that dell.ca would have fewer choices of screens than dell.com? I'm looking at the studio 15, and dell.com lists Hi Resolution/Bright,
glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.
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Apr 26, 2013
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.Â
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Mar 16, 2013
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.Â
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.Â
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