Dell Inspiron 15 :: BSOD 7b After Factory Reset And Post Virus Error
Mar 1, 2013
Inspiron 15 running Win7. After cleaning FBI virus, Windows 7 would start to boot then quickly go to BSOD 7b error. Tried Startup Repair many times. Toggled SATA Operation in BIOS to both ATA and AHCI. Imaged the disk, and did a Factory Restore via Startup Repair in AHCI mode then tried again in ATA.. I get the same exact error every time. I am pretty sure that the virus messed with one of the other partitions that is required to boot. I assume that I could order a CD and reinstall, but a way to repair this error.
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Jan 24, 2015
I just inherited a Dell Inspiron 1440 running Windows Home 7, which has been very lightly used, but has enough additional stuff installed, that "sluggish" is the only appropriate word for its performance. I want to do a Factory Reset. The directions written on page 58-59 of the paper Setup Guide are incorrect.
1. Turn on computer.
2. Press F8 to get Advanced Boot Options
3. Select Repair Your Computer
4. Go to Systems Recovery Options
5. Click "Dell Factory Image Restore" THIS OPTION DOES NOT EXIST.
Instead, I am shown "Startup Repair" "System Restore" "System Image Recovery" "Windows Memory Diagnostic" and "Command Prompt" NONE OF THESE is what I am looking for.Choosing "System Restore" gives me a bunch of restore points from the last 9 months only, and not the original factory settings.Choosing "System Image Recovery" is not appropriate either, as the previous owner did not create a system image backup.
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Feb 14, 2013
I did a factory reset on my Dell inspirion m5010. Now it won't finish reinstalling, a pop up comes that says. Windows couldn't configure one or more system components. To restart and then reinstall. Then it restarts. How to get my computer back running.
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Apr 1, 2013
I have been having a Clock Interrupt error on my Inspiron 1121 netbook, sometimes a few times a day, for a few weeks. I tried uninstalling some recently installed programs and updating my drivers.
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Jul 17, 2009
recently got hit with a bunch of trojans when using Internet Explorer. I managed to clean them off or so I thought. Periodically, when I open Internet Explorer my virus scanner detects a trojan.
Since the original trojan screwed up my computer to a degree I had decided to reload my operating system anyway.
If I hit F8 at boot and do a factory restore will this reload the disk to the state it was in when I originally received it? Will this also get rid of these viruses that seem to still be plaguing my system?
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Feb 14, 2013
I have Dell N4010 laptop with 4GB ram (1333 Mhz, 2X2) purchased in Jan 2011. Recently I bought transcend 4GB 1333 and have removed existing 2GB ram and replaced with 4GB to increase the physical memory to 6GB. I can see that the ram has been detected and the total is showing up in Bios. After this, the system does not boot, it just keep restarting.
I tried to start with safemode, however the files load but at the end, I receive a blue screen with error like '...Bad pool header...'.
OS: Windows 7 x64
Bios version: A13
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Mar 20, 2009
On Cold Boot I receive the following message and beep after Post prior to booting XP.
System BIOS Version V3.10A
Bus:06, Device:02, Function:00
ERROR
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function:00
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function 01
Resource ......
Bus....... ,Function 02
..........
....... , Function 03
Press F! to continue or F2 to enter BIOS
If I press F1 it boots up normal, if I reboot it it starts up fine.
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Jan 31, 2015
i have a 2008 Dell XPS M1330 laptop that i wish to restore to factory settings. i have saved/copied/transferred any/all files i wish to save.
i have searched (google, you tube, dell.com, forums, support) for the answer and all i find is suggested use of pressing F8 during start up. when i choose 'repair my system" , windows just loads normally.
the only seemingly 'recovery' disk i can locate says:
DRIVERS AND UTILITIES Already installed on your computer/For reinstalling Dell xps m1330 computer software. it also says: contents: device drivers/diagnostics and utilities.
i want to 'wipe the slate clean' and start the computer fresh now that i have a new xps8700. if i use this disk to which i refer, will it do what i am wanting? the computer works fine, but i'm afraid of screwing something up trying to just clean it up and back to original condition.
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Mar 11, 2013
How do I get back to the my starting configuration
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Feb 5, 2013
We got our laptop April of 2012 and started using it daily in August of the same year. As soon as we started using it the random BSOD started popping up then the computer shuts down. Upon startup after BSOD the computer seems perfectly fine except for a message that pops up saying two things didn't load (I'm not sure of those right this second but can post them in a few hours) and I'm not even sure if that's related to anything because it mentions something about Apple..
Anyways. Yesterday I started running diagnostic tests as recommended in another post on this forum, everything passed. After that I decided to run the tests given on the symptom tree and it's almost done with a majority of those that I noticed were issues. Everything is passing so far, even the Windows Blue Screen test (I think it's called).
We have two different forms of virus protection so I don't think it's that but then again I'm not a computer wiz. We also noticed the touch screen has started being erratic - while you're doing something the cursor/mouse will randomly move to the right side of the screen without moving. I hope this all makes sense. We're still under warranty so we can send it in but I wanted to make sure it wasn't anything we couldn't fix easily.
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Dec 6, 2014
I have an old Dell Latitude D620 which is on its last legs.I want to wipe everything off it so I can get rid of it safely. The Internet tells me to press F8 on start up then go into Repair your Computer but I don't have this option on the menu. Other searches say to insert the start up CD but I cant find this anywhere.I am running Windows XP.
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Feb 1, 2010
i had more than 10 bsods now and the time period was as follows.
~5 bsods and solved by updating graphics drivers.
now, like 2 weeks later, it has been running fine and i decided i want to update my graphics driver by manually modding the inf file in the latest desktop drivers..
it did work out, but now it's giving me bsod errors everytime i close my laptop and come bak later to open it.
i also recently (today) installed a new realtek PCIe family controller driver..
so i dont know which driver is causing the bsod (0x50 non-paged fault)
right now my gfx is on 8.661 (found on a website, but WHQL certified)
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Aug 16, 2009
I am trying to perform a factory reset for a Acer laptop but I cannot find an option that I am looking for.
I hit ALT + F10 at bootup and I get to the eRecovery Management screen.
From here, I get two choices:
1. Restore system to factory default.
2. Restore system from CD/DVD
As, I do not have any DVDs, I choose option 1. After that, the recovery process continues without any more prompts and restores the laptop to its default settings.
Here is the problem but. The laptop has a 120GB Had drive which after factory reset is split into 2 partitions of 55GB each with the remaining 10GB for the hidden recovery partition. Thus there is 3 partitions in total.
As it is Vista Premium, C: is already 50% full straight after the factory reset.
Is there any way I can perform the reset and have an option to just have one C drive of 110GB? I did not see any such option when performing the reset by using ALT + F10. There doesn't seem to be an option for this when performing the reset from within Windows itself.
I was thinking maybe deleting the D partiton before performing the reset may help but I am not 100 percent sure as I am not sure if the factory image contains 1 or 2 partitions.
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Jan 6, 2014
If I set my HP G72-250US Notebook back to factory settings, will I still have Windows 7 Home Premium that came with the new computer?
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Dec 1, 2014
How do I do a factory reset on my pavilion entertainment PC with windows 7 on it .?
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Aug 28, 2014
i bought hp ar5b125 laptop from usa and now i am in australia, lately my laptop is giving too many problems and i just want to do factory reset but i am not able to do it,i bought it with windows 8 pre installed and upgraded it to 8.1.recovery folder on this laptop is empty, i can't even use the refresh laptop option, it keep asking me for missing files.
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Nov 28, 2014
Forgot my password to my old mini hp. How to factory reset .....
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Sep 28, 2014
I just got it about 2 weeks ago and it's all booger up. I think I accidentally installed some malware and it now there's stuff I just can't get off it. I've been running windows 7 for years and never had malware issues like I'm running into on 8....
Since there's no DVD drive and it didn't come with a system restore thumb drive like my mac air did, how do you do a full factory reset?
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Mar 18, 2013
I have a Studio 1558 where I want to reset to do a Dell Factory Image Restore. The instructions say to press the F8 Key when the Dell Logo appears. So far the F8 key fails to work.
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Nov 14, 2009
I have an 8710p:
Seagate 320g
C2D T7500 2.2ghz
4 Gigs of ram
Quadro NVS 320m
Windows Vista Biz 64bit
Latest build, BIOS and Drivers
Problem 1 When I listen to music at full volume the laptop BSOD's (only full volume)
This is the error from the the bsod:
The driver detected a controller error on DeviceIdeIdePort4. (With an event ID of 11)
Problem 2 When I check the report, it says:
(Under system)
This is every time i start the computer:
The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
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Jul 26, 2009
A quick shout-out to those who upgraded their hardware--especially the GPU.. Have you used your factory reset disks after upgrading your hardware? Or do you have to switch in the default ones before using the recovery?
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Oct 2, 2014
I have an HP Pavilion 17-fO65us. I want to reset it back to factory settings (to make it like it was when I first bought it). How do I do that?
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Jul 18, 2014
how I can reset my ENVY m6 dx1105 to the factory setting which make it include Win8 with all original softwares and drivers.I faced a major problem which made me be compelled to format the system and install new Win8.1You know , I lost hp logo when the laptop startup.There are some problems with some softwares like Cyberlink PhotoDirector Software which refused to be install becasue my laptop is not authorized machine !I need to get factory setting like I bought the laptop before year ago !
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Dec 6, 2014
I bought Acer Aspire Switch 10 SW5-012-16GW Detachable 2 in 1 Touchscreen Laptop (64GB) windows 8.1 on 11/30/201 from Amazon.
After two days, I could not get on internet anymore due to some proxy server errors. I also noticed there were many junkies installed.
So, I would like to have a complete clean up by resetting it to factory defaults. The Amazon box did not come with any system CD.
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Sep 23, 2007
I am getting a lot of BSOD on my E1705 these days. Today it BSODed while idling for a couple of hours with no program running.
I ran PSA diagnostics, fine. I ran Dell Crash Analysis, nothing.
I restored the computer. Yet this BSOD keeps coming back.
I have T7200, 7900GS, 1 GB Ram, XP media cener edition, 100 GB 7200rpm HD.
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Feb 28, 2013
We have a user that has had a Latitude E6510 for 16 months. During this time, she has had A LOT of blue screens of death. We have tried numerous attempts to troubleshoot and fix. The Event Viewer doesn't show anything abnormal prior to the crashes.
Once I can get my hands on the laptop for a decent amount of time, I plan on running the Dell online diagnostic tool but I think we've tried that before. I am posting this in an attempt to see if any others out there have had the same problem with their E6510 crashing and have come up with a fix on your own.
I TRIED to do searches to find potential answers but the I kept getting "Error retrieving documents." no matter what I used as a search value from E6510 to Latitude to Blue Screen.
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Nov 15, 2007
I've been getting the BSOD error on my PC. The main ewrror is 0x000000f4 but I sometimes get the 77 error as well. Most times i need to reboot and then I get the 200 fixed hard disk 0 failed error . If I click F! i get yet another error, PXE.61 error and this takes my rebooting quite a few times in order to get windows xp (media center edition) to come uo it stays on for a while (the length of time is getting shorter and shoryer these days) and then I have to go through the entire scenario over again. I'm trying to remove the files and programs that I actually care about off this comp. I contacted Acer tech support and was told that it most likely a HArd drive problem and that it would need to be replaced They had the wrong warranty ending date for me and after providing proof of purchase, they changed it to 11/23/07. Now that I have about 8 days left on my warranty. the tech support person told me to purchase the extended warranty because if I ship it to them and the warranty expires, I will have to pay for the service. Now my question is this. I'm not too sure that it would be worth shipping it to them for repairs I will have to pay $99 for the warranty plus tax and At least $100 to ship it back to them. On top of that I have read horror stories about people who sent their comps in to be repaired and it being returned to them with scratches on the LCD, initial problems not repaird or additional problems after the comp was returned to them. I'd much rather carry it in to a shop but was told their are no local repair shops in my city except for geek squad and they will charge me since I didn't purchase my comp from them. WHat would you do take it to a local repair shop or pay the bugcks to extend the warranty and then pay to have it shipped to be repaired? Another reason why I am leery is because I bought a HP laptop last year. the Ac adapter jack ont he comp was loose so I shipped it to HP to have it repaired. they had my comp for almost a month and then told me the motherboard, keyboard, speakers, and LCD display was unsalvageable and that it would cost me over $1000 to have it replaced(i only paid $369 for it on black Friday). They also told me that I had a liquid spill which was a total lie as I keep my laptop in my bedroom and I never eat or drink in my bedroom.( come to find out that loose jacks are a known problem with some Hp laptops I have read horror storeies about Acer using the dreaded liquid spill excuse too and I don't want to go through the drama again. Are the BSOD errors definitely the fault of a faulty hard drive?
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Sep 20, 2014
I have an HP 2000-2b89WM Product code C2M42UA#ABA that has failed to complete the factory reset. The 1st time it sort of worked from the recovery partition, to windows 8, then during the update process to get 8.1 it failed to install one of the updates and rolled them all back. It would not install any updates after that point.
I tried to do the reset again but it would not run. I tried the DVD's but they wouldn't get past either 14 or 16 percent. I created the backup set on a USB drive from an identical laptop, bought at the same time. The restore from the USB seemed to be working but now the computer acts like it's booting, flashes a screen for about 4 seconds with a box with the time setting and reboots. I cannot access the recovery console or any boot options. It is stuck in this loop with no seeming end.
How to get it out of this loop and restore from the USB again?
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Nov 12, 2014
I don't have the recovery partition on my system anymore, but would like to reset my Ideapad Yoga 13 to factory status. Is this possible somehow? All the guides I've seen assumed that my recovery partition was still intact.
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Oct 9, 2014
How do I reset my laptop back to factory settings I have a pavilion g6 windows 8
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