Lenovo B / G Series :: G50-30 Freezes After Wake Up
Dec 13, 2014
- When I put the laptop in sleep by closing the monitor, if I open the monitor later, it will wake up but the screen (windows 8.1) is freezed.
I can move the mouse, and the keyboard is active (caps and num lock). However none of the controls on windows screen are active (password, shutdown button , etc). Ill need to keep the power button until it shuts down.
- If I put the laptop to sleep using the windows shutdown/sleep/restart option, it wakes up without problem.
- I tried to turn on hybrid sleep, but it made things worse. When waking up the monitor will be black for ever (the hard drive is working).
- I have installed the drivers from lenovo website. What else should I try?
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Jul 10, 2010
When my new Thinkpad x230T with Win7 Professional wakes up from sleep it freezes. The hotfix provided by Microsoft won't install ("not for this machine"). What can I do?
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Sep 7, 2014
My new W540 has the latest bios & software updates. It won't wake up from sleep...or rather the display won't come on. When I push the power button (pulsing green), it goes to solid green and the fingerprint scanner light turns on, but no screen. I scan my fingerprint and the scanner light turns off, but still no screen. The only way to bring it back to life is a long press on the power button and a reboot.
Nothing plugged into any of the ports. It does this regardless of whether it's plugged in or on battery.
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Oct 31, 2014
When I put my laptop to sleep or it sits idle for a period of time and goes to sleep on it's own it stops recognizing the laptop monitor. It will still display on other monitors connected through the docking station, but not the laptop. It doesn't matter if I put it to sleep while on the dock or off the dock, it never recognizes the monitor.
I have an Intel HD Grpahics 4600, and an NVIDIA Quadro K1100M video cards. I've checked drivers for both and they both say they are up to date (9/29/14 for Intel, and 09/12/2014 for NVIDIA). I have also updated every possible thing in the Lenovo System Update.
This problem occured after switching from windows 7 to windows 8.1.I have also lost the ability to control the brightness of my laptop monitor through my computer at any point in time. The function keys don't work, and the setting is not shown on my power manager.
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Apr 11, 2014
how to enable Wake on lan on G710 laptop. It works while in sleep mode but not in hibernate or shut down. Is this laptop cabaple for Wake On Lan in hibernate and shut down?
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Sep 10, 2012
Brand new X230 here, with the Lenovo wifi. It seems like when I first got it that it would reconnect to wifi after waking, but now, after having done all my software installation, system updates, bios update, etc. - at some point it stopped doing this. After waking I've tried turning wifi on and off, disabling and re-enabling the adapter, releasing and renewing the ip (it won't renew). Basically, after coming out of sleep it seems like the adapter just won't "wake up" fully and get a new ip address. All Windows and systems updates have been performed.
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Jan 3, 2014
power option is set up in sleep, when i close the lid and after opening it, it does not wake up. i have to press the power button for 5 or more seconds in order to restart the system
i am using windows 8
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Sep 5, 2012
I just got my x230 yesterday and I'm having some weird issues.
(1) whenever my laptop goes to sleep mode. I can't seem to make it wake up. The power button would just slowly blink and would not respond to anything. I would have to hard reset my laptop for it to turn on. When I turn it back on, it would go the "Start windows normally" screen.
(2) whenever I close the lid, I'm guessing it tries to go to sleep mode, then if I wake it up, the system seem to reboot and would go to the "start windows normally" screen.
Both seems to all relates to sleep mode.
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Nov 3, 2014
I'm having an issue where my lappy completely freezes up when it is on battery power. It will boot off of battery fine, and I can click to the desktop, but then all icons become unclickable and all keys/input functions cease to work, and after about 30 seconds, the mouse won't move anymore. If it is on and then unplugged, it instantly freezes. I checked and I have the most up-to-date bios and drivers. I'm a bit perplexed as I've never run across an issue like this before.
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Aug 30, 2013
I recently purchased a Lenovo y510p for college. I do not use it that often because i have a nice desktop at home and have not moved yet. When i do use it, it freezes 3-5 minutes after the start up. during the freeze i can move the mouse but when i click on anything nothing happens. When i mouse to the corners the normal windows 8 thing dont pop up. After it gets done freezing for a few minutes evertying i clicked on or did during the freeze pops up really fast.
I believe i have updated all my drivers. i unistalled mcafee and really only have a few things installed liked Steam, and Final Fantasy 14: A Real Reborn. Sometimes after the freeze windowns stops responding and i have to hard reset. At that poing i somtimes get stuck in a boot loop and just have to keep resetting till it fixes itself. I also installed chrome.
I dont want to have to reistall windows or do a factory reset. i do have a warrenty but i start school in 2 days and cant really ship this anywhere. I dont have the serial number with me but i have the laptop with the duel graphics.
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Jul 14, 2014
We bought 12 X240 pc's and installed a Windows 7 64bit OS on them. We are having problems on several laptop (5 so far) that they freeze several times a day. The mouse icon changes in the processing icon, you can still move your mouse but can't click anything or even press ctrl + alt + del. Have to long press the power key to get them to power off.
I already read that there were problems with the fingerprint reader software, uninstalled it but still having the problems (fingerprint reader is disabled in BIOS). Also upgraded the fingerprint reader software to the latest version on another pc, but same problem.
Ran solution center on one of the PC's, didn't find any problems. Ran system update and updated all to the latest version. Also tried to change the power settings to Performance mode in windows. But problem keeps coming back.
I tried installing the latest Intel graphics driver, but it fails to start stating that you need a version from the manufacturer. No error messages in the windows event logs.
X240 model is 20AL00C1MB.
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Jun 11, 2014
I have a lenovo y510p and when i play some games after 5/10 min my display freezez but the sound in the game is still playing.
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Nov 8, 2014
My Ideapad Z570 has been doing this for some time - the screen is black, lights are on, and won't wake up. I inevitably end up turning it off, so I lose my work.
I've delayed the sleep mode to reduce the number of instances...
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Jan 29, 2014
I run the W530 with a dual boot setup with Windows 7 and a Ubuntu distro, with the Windows as the default one.
Every time I try to boot and there happen to be a memory stick or a drive connected to the computer, it freezes on boot at the Windows logo. If I unplug the memory stick, everything is fine and it boots up normally.
Ive purchased a Thinkpad 12,7 mm SATA HDD Bay Adapter III and a Samsung 840 EVO, 500GB, SSD. Now when I swapped the DVD drive with the new SSD the same freeze happens ever time I try to boot. Ive tried to connect the new SSD to the computer and formatted it beforehand. But it keeps freezing.
Im not sure if this relates to my dual boot setup or what.
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Apr 24, 2014
X140E model 20Bl.Attempting to do a clean install of Windows 7 Pro 64 bit. In BIOS set UEFI/Legacy Boot to "Legacy Only". Secure Boot is set to "Disabled". SATA Controller Mode Option is set to "AHCI". I boot from an external DVD drive. Windows Setup loads. Select "Install Now". Pick "Custom". Select "Drive Options". Delete existing drives. Select "Load Driver" and browse CD where I downloaded and unpacked the AMD AHCI W764A driver.After driver is installed, go back to Win 7 Pro DVD, click "Refresh" and "Next". Windows Copies Files and goes to "Expanding WIndows Files". and at 4% freezes. Mouse does not move and system is locked.
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Apr 6, 2014
I just got my g500 yesterday (win8, i3) then I am installing autocad 2013 with 30 % battery so i plugged the power cord and remove the battery but after removing the battery it freezes occasionally and the installing of cad got stuck
So I shut down the comp by unplugging the cord, after turning it on it got stuck to a 'scanning and reparing drive (d) : 0%.
I tried something like the preparing automatic repair but after this it will be just a blank sreen for hours.. tried everything
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Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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Jan 19, 2014
I got a new T440s about 2 weeks ago and sometimes it doesn't wake up after it goes into sleep mode. It gets stuck on a black screen and the mouse cursor is visible, but moving the mouse or pressing keys on the keyboard fails to wake it up. When this happens, I have to restart the computer by holding down the power button for 10 seconds. I am running Windows 7 Professional 64 bit and hybrid sleep is off. I'm just really confused because sometimes it wakes up perfectly and sometimes it doesn't.
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Oct 30, 2014
Windows 8.1, 64bit, all drivers up to date, Nvidia 730m, intel 4600. Fairly new issue (couple of months), laptop wakes from sleep but display does not function, everything seems to be working normally during, just no display. Forced to hard restart.
Just avoiding using sleep mode for now. Seems to be a software issue, upgraded to 8.1 when purchased almost a year ago, worked fine until recently.
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Oct 20, 2013
My Thinkpad T520, Windows 7 Pro takes over a minute to load any webpage after waking from sleep. The wifi icon shows that the network has connected to the internet after about 10 seconds from wake up. But if I attempt to use a browser to load any webpage, I must wait nearly a minute before the page will load. After that, pages load quickly.
This problem occurs in multiple browsers (FF, IE, Chrome). I am using Intel Centrino Advanced N-6205 wireless adapter. I've updated the wireless driver and BIOS. I've cleaned out my registry using CCleaner, and I've defragmented.
One bit of advice I've read that I've tried from these forums does NOT work: Uncheck from Device Manager under the Power Management tab for my wireless adapater the option to Allow the Computer to Turn Off This Device to Save Power. Unchecking that option (which would seem to keep the driver on) makes the problem worse because the wifi will not reconnect at all.
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Apr 7, 2013
I bought a Lenovo yoga 13 a couple days ago. the yoga freezes 1-2 times per day. the Screen Shows the frozen application, the Keyboard, touchpad or mouse didnt Response.
I watched into the logfile and DptfPolicyLpmServiceHelper is the last entry before the Crash. I uninstalled the Dynamic Platform and Thermal Framework, but it doesn't work....
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Jul 2, 2013
My laptop freezes for a couple of seconds randomly from time to time. The problem sounds like this one: [URL] .....But CC cleaner did not solve the issue.
The problem happens with almost every program such as microsoft word e.g. if I type and it freezes, the words will come out after it unfreeze.
Before the freeze, the laptop usually becomes very quiet then a few seconds later something spins and freezes the computer. I can assume that it is the HDD. However, the computer does not freeze every time the hard disk spins loudly.
When the disk spins loudly, the HDD activity spikes in task manager and the 'system' is the program that corresponds to the spike which is 'ntoskrnl'. However, the data transfer is no more that 0.1 MB/s during the spike.
I tried running in safe mode and I'm not very sure if it worked. The disk spins loudly much less often but the freeze did not seem to happen. Safe mode either tells me that it is a program/connecting to the internet/(maybe the system) that makes this freeze.
I tried a hard disk scan using lenovo solution centre and it found no problems. Also tried antivirus scan using windows defender and found nothing after a full scan.
Finally specifications:
OS: Windows 8
HDD: 1TB (upgraded from 750GB)
RAM: 8GB (upgraded from 4GB)
intel Core i5 3210M @2.5GHz 2.5GHz
Bios: v2.52
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Dec 29, 2014
I've got a brand new Yoga 3 Pro with the 256GB Liteon SSD. Every 20-90 minutes, it freezes up for up to a minute at a time. If I keep the task manager opened up and check it, I can see disk usage at 100%. System process is usually up at the top, but looks like it's only writing maybe 1MB/s, so it's not like it's at capacity.
I've updated the Intel Chipset to the latest drivers. Intel's RST tool seems to think everything is ok.
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Jul 2, 2014
This computer originally had an issue with the 2100 Detection Error. This computer was previously built with no issues when it was imaged with our company's Windows 8 configuration in which I am highly sure our IT engineers have worked closely with Lenovo on. Also out of the tens of thousand computers that were imaged this way this is the only system I have dealt with that has this issue. I luckily had a good T440 I could test this system's SSD in. The hard drive appears to be fine with no issues. So that rules out to be the SSD. I ordered a system board under warranty and installed it. Everything so far responded fine with the system board replacement until I performed the model type/serial number and UUID update using my 1.86 maintenance update USB thumb drive. After that completed the computer froze on the Thinkpad Logo screen. I verified again for my piece of mind that the memory module and SSD was fine. Sure enough those components were tested fine in a known working T440. So I submitted the system board as a DOA with an explanation. I received another system board to replace with the DOA. I installed that system board to once again update the Model Type/Serial Number and UUID using my USB maintenance disk 1.86 thumbdrive to once again end up with a locked computer at the Thinkpad Logo screen. I have replaced a couple of other T440 and T540 system boards during this time also with using the same USB maintenance disk thumbdrive used for updating those system's model type/serial number and UUID. So I know the issue is not with the USB thumb drive. I am very frustrated with this system. I hate to keep submitting DOAs for the same system.
Since the BIOS is part of the system board and I have not had these issues with the many T440 system boards I have replaced successfully that performing a BIOS update is not a good excuse why this doesn't work on this particular T440 and since after replacing a system board under "DOA" and updating with the maintenance disk and froze there is not a way I can run a BIOs update on this system now right?
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Feb 17, 2010
My T500 (2241-3XU with Win 7 64 bit Ultimate) has never been able to wake up from sleep mode after lid is closed. I finally reverted to using hibernate but was just wondering if there is a new fix that I am not aware of. I tried to find info a couple of years back before switching to hibernate.
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Aug 21, 2014
I have Lenovo yoga 2 pro with a clean installed Windows 8.1 Pro. My Lenovo Energy Management doesn't function properly.
When I open the Energy Manager and click the menu button (the one with 3 dots and 3 stripes) the energy manager freezes and I can't do anything with it. It doesn't let me click any buttons or even close it with the little x. I can only close it from the little task bar icon.
There is another weird thing, but I don't know wheter it's related: Every time I open the energy manager I get a windows security message from Outlook where I have to fill out my username and password. This only happens if outlook isn't running... This security message dissappears within a few seconds without doing anything, and then for a second another outlook message is displayed that says something about accessing a server... I don't know wheter this is related to whether the energy manager doesn't work, but it seems kind of strange to me...
I tried reinstalling the Energy Manager (v. 1.0.1.49) and tried installing a newer one (v. 1.0.1.51) found here: [URL] ... But I keep having the same problem with the security message and the energy manager freezing.
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Jul 11, 2014
Just to clarify, my laptop is a Lenovo ThinkPad T420i, Type 4178. It is about 2 years old. I have Windows 7 64bit.
My laptop takes about 2-5 minutes to switch on, sometimes it doesn't turn on at all. The screen freezes every 15 seconds or so, but I am still able to move my cursor around. It also lags quite a bit. For example, typing 'how to download google chrome' will take me sometimes an entire minute, because only parts of the sentence will show up on the screen at a time. My keyboard is responding fine. The problem is not with the wireless internet, because even when the wireless is off the laptop is still unbelievably slow. Watching videos is impossible, because the screen freezes so much.
I have been having this problem with my laptop's performance speed for about 2 months now. I had it completed wiped back to factory settings, downloaded every malware and virus scanner known to man (none of them found any problems with it) and updated all my drivers.
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Jun 21, 2009
Is it possible to use Wake On LAN with the M1730?
I've tried to look through the BIOS and there isn't specifically a option for it but it does mention in the NIC section Enable with "PXE" or "RPL". I've google a fair bit and can't find a solution so hence the new thread.
Ideally I'd like to connect via the wireless adaptor Intel 4965AGN from a hibernate state (or maybe sleep state).
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