Dell Latitude E6320 :: Keyboard Only Works On Occasion
Oct 27, 2014
My keyboard has intermittently been working for some time. When it works, then everything works as it should, when it does not work, the keyboard is still lit up and the mouse joystick still works, but no keys work. To get the keyboard to work again I have to reboot and shutdown many times and eventually it will work again. It only stops working after shutting down or rebooting. To me it appears to be an issue with detecting at boot up. It seems it could be either an issue with the motherboard, or the keyboard so was or to get some opinions on how to narrow it down to one or the other. I should also add, that when it does not work, you can not access the bios, or anything prior to the operating system loading, so I am 100% sure its not an OS issue. I also dual boot this laptop and the keyboard does not work in either. I can plug in a usb and that works fine.
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Jan 5, 2015
mainly consisting of it shutting down when being moved (even if it is closed).Earlier today this happened again and whilst it normally just turns back on, it won't anymore. I have looked through the dell support info and can't seem to decide whether it's a power or post problem. None of the lights on the laptop are on and when I attach the AC battery, the battery light on the computer briefly flickers, but doesn't stay on, whilst the led on the battery itself stays on (I can't remember if this is normal). When trying to turn it on, the power led, battery led and caps lock briefly flicker and it makes a bit of noise but then shuts down after 2 seconds.
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Nov 5, 2014
I was replacing my harddisk for a bigger one. after some trail and error with the AHCI driver for Windows 7 installation, suddenly the notebook freezes before I can enter the bios or it even can boot.
Now it is stuck at the DELL logo with text of latitude e6320 series, bios revision A06. With the blue line
I already tried to remove battery and power, but no solution yet.
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Nov 25, 2014
I have a Latitude E6320, running Windows 7 SP 1 (64-bit). I have all the required and recommended patches installed. I generally use my laptop on a part-replicator. Recently, my laptop has been restarting when I hibernate my computer using either the on/off switch or the start button on the task bar.
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May 14, 2013
I have a dell lattitude e6320 that i just got and im totally locked out of the laptop after one use and a screen comes up saying something about dell sercure manger and asks for a palssword and after u get it wrong 3 times tje laptop shuts down ....
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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May 24, 2011
I have 7 Latitude E6320, all with identic Confgiuration and same Problem. Sometimes the Laptop freezes. When this happens I can still click one to three times somewhere, move the windows and mouse, then no Application reacts anymore. I can still move the mouse. It's not possible to start Taskmanager or kill Processe via Process-Viewer. If Process Viewer runs before the Laptop hangs it shows high load at "Hardware-Interrupts" ~30%. If this happens the HD-LED is on without any blinking. The only way to get out of this is to turn the Laptop off.
There are no Errors or Warnings in System-Log (only at restart).
All Updates from DELL (Drivers, Bios) and Microsoft are installed (including SP1 for WIN7). Diagnostic boot runs without Error. the sfc command runs also without any Problems.
What can I do ?.. I want to avoid to reinstall Windows 7 & Software (32Bit) on 7 Laptops...
Is there any known Problem with this Laptop ?( In the last days a few new BIOS has been released .)
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Dec 7, 2009
Anyone know what the cause could be, and how to get it working reliably?
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Jan 7, 2015
I have a latitude 3540 . Recently I installed windows 8.1 64 bit on it. All the drivers works except the WiFi. When I am trying to install it its showing a message "The installer cannot run on this platform. Pls select the package for your operating system". I tried both older newer versions of the driver package downloaded from dell website.
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Nov 28, 2012
Dell Latitude E6400 ATG mouse pad works intermittently. It will work then stop and I have to use the keyboard nub. Then it will work. Then it will not work and it will drift to one corner. If I press on either side of the mousepad wrist rest area it will drift faster.
This is why I think it is a hardware issue.
I have updated with the most recent driver several times and it does not correct the problem. Driver is dated 1/13/2011
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Apr 17, 2013
My keyboard works great except when I try to enter passwords. It appears to lockup and I have to hit the same key over and over before I get a response
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Mar 8, 2010
I noticed last week that the back light option on my keyboard no longer functions.I know the Fn key works on the keyboard as I can perform other Fn+ tasks and I know that the right arrow key (which is the same combo key that controls back-lighting) also functions on it's own.
Aside from normal Windows 7 updates, the only changes to my laptop recently has been flashing to the A07 bios and the new power supply mailed out by Dell.Am I missing a software option somewhere that defaults my back-lighting to off? Or is it a mistake (or intention) of the A07 bios to disable this feature given the recent power supply throttle issues with this model laptop.
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Nov 25, 2012
I run the BIOS upgrade / update to the version A13 on my Dell Latitude E6410 and after that I found this problems:
. the bios logo on startup takes about to 10 seconds to load (and sometimes freeze and need to restart the machine)
. the boot menu (F12) takes 4 o 5 minutes to load
. the startup of Windows 7 64bits - SP1 takes more than 1 minute to load and some apps works slowly
. the 2 usb ports on the right side doesnt work after the upgrade
Can return to other version of BIOS (I think that the previous version was A08 or A09)?
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Mar 13, 2009
I received my Dell E6400 yesterday and need to take screenshots because I am writing training manuals.
My problem is that with my Dell D260 I could press keys on my keyboard ALT PrntScrn and capture the active screen.
With the E6400 there is only one option to capture screens and that is the Fn key with the F11 which is the PrntScreen button
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Mar 28, 2010
Anyone know if there is a way to set the e6400 backlit keyboard to always be on?
I currently have it set to the 5 minute timeout within the DCP software which is good enough, just curious if there is way to always keep it on.
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Jan 11, 2010
My friend is very cheap and will not get a new computer. He has a dell lat. D520. I wiped everything and installed all the drivers from the dell website for the laptop.
Everything works great until you have to type or move the trackpad. It tends to jump around or insert other letters then the one chosen. But a usb external keyboard works fine!
I called dell and said that he doesnt have any warranty and said maybe the buttons were stuck? Should he order a new keyboard for 50 bucks?
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Oct 26, 2013
Latitude 6430u: Is there a setting to keep the backlit keyboard ON?
Mine times out @ 10sec.
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Nov 16, 2009
I couldn't remove the keyboard so I turned it upside down and put aside. So from my search in Google I found that I must leave it like that about few days untill everything is completely dry.
I also panicked a bit and it took me about a minute to remove the charger and about few minutes to remove the battery.
My questions are:
1.The laptop turned off - does it mean that it was short circuit or it could be some defence mechanism .....
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Nov 4, 2014
Original Win 8 Pro, then updated to 8.1 Pro, the back lit keyboard works OK. However since I refreshed the system due to the hangs up problem at start up, the back lit key board stops working. Re-updated the OS back to 8.1 Pro again still not solve the issue.Does the backlit key board need special driver ? The device manager shows the keyboard as standard PS2
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Feb 3, 2013
My old latitude had keyboard backlights, which I loved, but I can not seem to find out if my new Laditude has them and, if so, how I activate them.
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Sep 10, 2009
The ribbon cable on my D820 keyboard was snagged and ripped today and now I can't power on the laptop.
Is there anyway to short a jumper to turn the laptop on or some other way to turn it on??
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Jan 22, 2015
I tried upgrading my Latitude's RAM using a 2MB chip first in the rear slot, and Win 7 didn't read any additional RAM (showing only 1GB). So I moved the 2MB chip to the MB under the keyboard and now it won't reboot. I tried to put the original RAM chips back in their respective slots (each 1MB RAM) but it still won't boot.
I guess I can't update the BIOS if it won't boot.
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Jun 24, 2014
My keyboardd generates double letters (I'm leaving them in as I type to show what II mean). I've searched this forum for similar probleems and have already done the following:
Updated BIOS
Installed/uupdated toouchpad ddriver and input ddriver
Installed touchfreeeze
Unchecked the keyboard driver in device manager andd restarted the computer
None of those steps has solved the problem.
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Apr 2, 2013
I've had my laptop since 2011. Whenever I would press the number 7 key it would repeat endlessly. Also, now when I press a key in the row beneath the numbers row, the 7 repeats itself all across my screen. What could be the problem. Is there a way for me to adjust this problem?
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Mar 2, 2013
I was recently given a Latitude E6530 and I wish to upgrade the standard keyboard to a backlit one after coming from a MacBook Air. I was wondering, does E6530 (or it's similar models) requires an additional cable to power the backlight or does it just feed off the single cable? I've scoured YouTube and Google to try find out if an extra cable is required for this model however wasn't able to.
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May 4, 2010
I just picked up a e4200 with backlit keyboard and whenever the back light is turned on there is a noise (slight buzzing or hum) that can be heard. As soon as the back light turns off the sound goes away. It's kind of bugging me because you wouldn't think that the back light would add to the decibel level of the laptop..
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Jan 13, 2015
I just found that my E6530 keyboard bends a little in the left upper corner. When i push a little bit harder the A or S or D key, the keys around move a little bit.
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Mar 7, 2013
how I can activate the keyboard backlit light. Was part of my build. Tried Fn + right arrow and cntl + right arrow, but no change. I have latitude E5530 win 8.
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Mar 13, 2013
We have a Latitude E6330 that was brought over from Japan running Windows 7 Professional.
The new user wanted teh default language to be English but still be able to use the Japanese characters on the keyboard as needed and so a copy of Windows 7 ultimate was installed on it. This achieved the goal of changing the primary language to English, but due to the fact that this was a US version of Ultimate and the original OS was Japanese, it did not due an upgrade but instead did a new install.
A side effect of this is now several Japanese keys are not recognized by the computer. Is there a driver or something that i will need to install for those keys to be mapped properly? I thought Windows would automatically recognize the Japanese keyboard.
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Dec 17, 2014
We have a problem of keyboard with many Dell Latitude e3540 . Some keys randomly stop responding . We have updated the firmware to version A08 but unable to fix it. Also reinstall the driver keyboard controller with the same result .
The only thing that can solve the problem was momentarily disconnecting and reconnecting the keyboard . Likewise, the problem usually returns . The local support Dell keyboards we changed several times but the problem persisted.
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