Dell Latitude E5500 :: When Boot Laptop The Screen Stays Blank
Feb 25, 2013
When I boot my laptop the screen stays blank. You here the start up but screen still black as if not started. The blue symbol on F4 key lights up a 9 in a lock!! How I can get the screen to work?
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Jan 16, 2015
I am having some real issues with a Latitude E5420. It will sometimes boot no problem, maybe 40% of the time.
Most of the time it goes to the dell splash screen and the bar goes to the top then i get a blank screen. No blinking cursor or anything. No HD activity, no CD drive activity.
I can press F2 and get in to the bios, i can press F12 and get to the boot menu but even after selecting a boot option from the boot menu i will still get a blank screen most of the time.
Once the Laptop boots up it runs fine and doesn't report any errors. A memory test has shown no errors. I have replaces the CMOS battery, which was a bit of a nightmare, i have replaced/swapped the memory modules.
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Feb 23, 2013
I can't see the screen !!!!!
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Aug 7, 2013
I'm trying to install Ubuntu on an e6530. I changed a BIOS boot setting from Legacy to UEFI. Now the laptop doesn't even show me a BIOS screen at startup. The screen is backlit, so power is on, but shows nothing. The drive light flickers a few times, but no matter how long I wait, nothing appears.
I can't even switch it back to Legacy because I can't get into the BIOS. Hitting F12 after power on does nothing. Is there some way to get it back to Legacy mode? Or simply reset the BIOS to default settings?
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Mar 18, 2013
I was asked to take a look at an E5500. This is what I found:
a) a screen that could only be seen with the correct reflected light; and
b) outboard screen working perfectly.
This is what I did:
a) tried a known replacement inverter board and this didn't solve the problem;
b) tried a known working LCD screen and this didn't work;
c) checked the video cable and it looks fine; and
d) since there's no screen switch that might be stuck and I'm assuming that all functions are software controlled.
I did a clean install of xp pro. Still no good. I looked for a SMD e.g. a fuse and found none.
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Jan 18, 2015
I fitted a new LCD panel to an Inspiron 3520. Upon boot, it showed the Dell logo, then went all white and then displayed a grid made up of RGB pixels across the screen. I checked the panel was connected properly and the tried to reboot but now the screen doesn't power up at all. The laptop also now plays 4 beeps while trying to boot. I've tried connecting an external monitor, but it also does not display anything an plays the 4 beeps.
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Apr 21, 2013
i have inspiron m5030 when i turn it on the screen stays blank and then it beeps 7 times, just keeps repeating.
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Feb 23, 2010
I have an E5500 I purchsed from my cousin who has no clue what he did with any of his documentation.
After contacting Dell and finding there are NO serrvice tags on my laptop and their auto system cant find it but they can find my windows key as valid.
I want to wipe it install Windows 7, where can i get the correct drivers? i have been to dell support but it
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Dec 6, 2014
Laptop was working fine up until yesterday. Then this happened...
1. Pressed the power button to turn on the laptop
2.the fans run and the computer makes its usual whirring noises as it would normally do whilst booting up.
3.the screen however remains completely inactive. As if the laptop is off.
4. I turned it off and on again several times. Once it came on and worked as normal, I could access all files and backup everything.
5. This morning I turned it back on and it has done the same thing. Makes the sounds as normal but screen is inactive.
I have turned off and on again and connected an HDMI cable to an external screen but there is no signal.
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Apr 10, 2009
The HDD LED is constantly blinking with one second frequency. I'm using WIN XP, this blinking can not be seen in BIOS, but I can see it with a Live XP, and it's also blinking when XP install starts, but there are not any processes.
Because of the mentioned reasons, this could not be because of indexing, or pagefile (additionally I have tried to turn them off, and blinking remained)..
I've reported this issue to Dell, and the HDD was replaced, but I still can experience the blinking., if you have experienced an issu like this.
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Feb 12, 2009
All I can tell from the product listings on the Dell website is the 6500 is available in Blue and Red optionally. Are there any hardware differences? The screen options seem different too, but I can't tell anything else.
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Aug 30, 2012
I have a Dell Lat E 5500 - It has been running great for 3 years. Suddenly it says the adapter cord is plugged in, but it is not charging. I have tested this with 2 diferent batteries I got and get the same thing. It just is out of the blue
I also get a warning when I boot up about not being able to recognize the AC Adapter. Not sure what is causing this. Really frustrating.
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Jan 11, 2012
I have laptop listed above. For the past 3 days I hasn't not been able to get it in. it sounds like its starting but the screen stays black. Recently installed antivirus on 01/01/2012 because I had some kind of worm/malware. Windows 7 is the OS. Cap lock light is on and "hp combo assistant" light is on constant no blinking. Don't know what to do.
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Jan 10, 2009
For me it happens when I shut the laptop screen and open it again right away. If I wait a few beats before I open it, the screen lights up again just fine.
But if I open it right away after closing it, the screen goes blank, though the laptop seems to be running just fine.
Hitting Fn-CRT/LCD does nothing, nor do any other of the function keys.
I even tried hooking up an external monitor and banging away at the CRT/LCD combo, but the external monitor is just as blank as the laptop LCD.
Hard power-down will restart the laptop and the screen comes back fine, but you've lost any unsaved work .....
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Nov 13, 2014
My work computer will flicker, go blank/black and sometimes I can tap on the battery or the hard drive and it will come back. Sometimes (more times than not) it will require a total reboot. Lately it won't even load. It will load the Dell screen then it says Starting Windows the logo comes on then it goes black. It still loads and everything but I can't see anything. I've replaced the hard drive so I know it's not that. I've loaded the computer in safe mode and I have NO problems with it when it's in safe mode, only when it boots normal. I tried the FN+Power but nothing happened when I tried that the numberlock LED is the only one that stays lit, the others didn't start flashing or anything
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Feb 13, 2015
2 days ago I had trouble accessing the internet on my E1-570. Windows Explorer kept throwing up a fault and restoring the page. Eventually I loaded Safari and then Firefox and resolved to sort the problem with Windows Explorer some time in the future. This may be unrelated to what happened the next night. Started the E1 and got the usual "Acer, Explore beyond limits" screen and spinning dots, then got the login screen - input password then return. Spinning dots for much longer than usual then blank screen. I can see the cursor arrow so the screen itself must be functioning. Lights on the front are working - AC, battery and HDD. I have had the machine 14 months and it is used exclusively at home so has not been roughly treated.
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Aug 28, 2013
All of the diagnostics have been run, multiple times to determine the BIOS light flash count blank screen issue, and all other suggestions run, including an additional monitor, with no success.
Hard drive, disc drive, everything works, or at the very least sounds like it is attempting to work as required on start up, just a blank screen. Final diagnostic points to the video card as the culprit? With all of the new systems available around $300, would like to know if it is the video card, and if it is worth the fix or just purchase an entirely new system?
G61-511WM
Windows 7
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Mar 1, 2010
After change BIOS set up, the Acer 6920 cannot boot.
After turn on the ACER screen apperar with F2 (Bios) and F12 (multiboot) appear. If you dont press anything a black screen appear and stay there. If you press F2 or F12 the acer screeen stay with the "Please wait" message on it and stay forever. If dont press anything the black screen appear and stay there. Never got the RAM counting screen.
Looks like a BIOS problems so got the last version, put alone in a USB , put on the note and reboot with try every F key and every Fn+F key but never got a result.
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Feb 26, 2013
I am using dell inspiron N5040 laptop from last 1.5 years. from last 2 months suddenly its going to blank screen. There is no sound at that time.
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Jul 8, 2010
I've had my Studio 1537 for about a year and once in awhile my laptop screen goesblank after my computer restarts or if I turn my laptop on. This happened to be about 10 times (the first time I spent about 3 days on the phone with a technian) already and I always have to reinstall Windows Vista to get my laptop working again. Today I found out that whenever my computer updates my video drive my screen will go blank, is this normal? What I can do to prevent this from happening again? My screen also goes blank when I install a video driver from the dell CD, but when I uninstalled it in safe mode and restart my laptop my screen is no longer blank.
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Feb 18, 2013
As soon as i power on the laptop (INSPIRON 1300), the screen blinks and goes blank.
On several attempts of troubleshooting, nothing resolved.
On pressing Function+CRT/LCD, the screen is white and no other signs.
there are no beep sounds heard during the start-up process and no logos appear.
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Nov 9, 2014
I turned on my computer today and the Resuming Windows notice came up followed by Dell logo which I clicked on and the screen went blank. Have tried obvious things like disconnecting from mains power and switching back on with no joy.
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Aug 17, 2012
I have an Inspiron 15R N5110. For the most part, my laptop has been an amazing machine, but not today. Now when I try and boot up my computer all I get is a blank screen and 7 quick beeping sounds.
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Apr 17, 2013
I am currently using windows 8 as my OS. When I attempt to start my laptop the Dell logo flashes on the screen and the screen turns blank/black and sits there for a few min before displaying an empty bar and F12 Boot Options in the bottom right hand corner.
I have attempted to press F12 to try and load windows in safe mode but everything is frozen at this point.
Is there a way to determine if its a hardware issue or windows issue. When I searched for the issue I found some with a similar issue but the link provided for support was no longer valid
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Dec 23, 2014
my Lenovo T410 laptop won't start. I hit the power button and it looks like it's about to boot up. The thinklight blinks on as normal, the cd drive is checked, the caps lock button blinks on, then nothing. No display, and keyboard is unresponsive. Power light remains on; if I leave it a while the fan comes on. I can turn the machine off using the power button, but the problem remains next time I switch it on.
I've tried removing power and battery, pressing power button 10 times then holding power for 30 secs, before replacing power and battery, but nothing happens. I've tried using a different keyboard. I've tried plugging in an external monitor. No change.
This problem appeared after I left it on overnight. I have a hunch that it went into hibernation mode, perhaps, and that it disrupted some important function which it was unable to complete.
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Dec 6, 2014
Recently, the screen on my laptop goes blank, then after a few seconds returns to normal with a message that the display driver stopped working but has recovered.
Is there a possible solution to stop this happening?
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Oct 6, 2014
I have an old HP pavilion dv5 laptop wish won't start up, fan works power light on screen is on but blank with just curser dash top left corner, now I've took hard drive out and tryed starting in BIOS no joy took ram out and I get 3 bleeps when I turn on ....
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Nov 29, 2014
I have a Dell 4310 that I bought used without a hard drive. When I unboxed and initially tested it with another drive it booted into Windows 7, but, did not load because it wasn't the right drive.
The computer sat next to my chair for a few days until I got the new SSD drive that I wanted to install. When I put the drive in and plugged the system in (no battery yet) the battery light on the upper left flashed briefly and the power button came on and stayed that way for about twenty seconds. The screen remained black and the battery light and power button turned off.
This morning my son mentioned that he "might' have spilled a little bit of something on it. I quickly took it apart and carefully dried the pieces and parts on the heating vent and put it back together and the same thing happened.
I have tried the following:
1) Re seat RAM
2) verified video is connected
3) unplugged, held the power button for fifteen seconds and plugged the power cord back in.
What could I be looking at here, a new Motherboard?
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Sep 4, 2009
I have an Sony laptop and when I shut it down I cant turn it back on unless I take out battery and reinsert it. The LED for power stays on until the battery is taken out. I can restart the laptop with no hassle, the problem only occur s if I shut it down and come back and try to turn it on. Other than this problem the laptop seems to be working fine
Configuration: Windows XP
Sony Viao PCG-GR370......old
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Mar 25, 2013
I've got a dell Latitude D410; after it shows the Dell screen and the Windows XP screen (with the loading bar down the bottom), it goes to a screen with a blue background and a frozen mouse; after a while the mouse starts working but nothing else happens. I've tried booting from Last known good configuration but didn't work.
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