Dell :: Latitude D620 Screen Goes Blank When Shut-opened
Jan 10, 2009
For me it happens when I shut the laptop screen and open it again right away. If I wait a few beats before I open it, the screen lights up again just fine.
But if I open it right away after closing it, the screen goes blank, though the laptop seems to be running just fine.
Hitting Fn-CRT/LCD does nothing, nor do any other of the function keys.
I even tried hooking up an external monitor and banging away at the CRT/LCD combo, but the external monitor is just as blank as the laptop LCD.
Hard power-down will restart the laptop and the screen comes back fine, but you've lost any unsaved work .....
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Jul 18, 2009
Has anybody tried to put a Latitude d620 ATG lcd display cover on regular D620? This seems like a simple switch but I would like to hear your opinions.
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Apr 6, 2009
A user of mine reported a problem with her screen being black. You can actually see the windows logon prompt but its really dark.
I set her up on a port replicator with an external monitor, which displays fine. So is it the display on the laptop monitor thats causing the problem? Its a Dell Latitude D620 noteboob
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Jan 27, 2013
My latitude d620 screen goes black if i have the charger hooked up and i move it it doesnt do this if i move it on battery and i hooked it up to a monitor and the video went off on there too when i moved it.
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Mar 3, 2013
I have a D620 Latitude. Two days ago I had it on stand-by mode and I restart it. The screen was blurry/offset with pink lines appearing in certain blueish areas. I saw also that there was a message coming out of the notification area at the bottom right saying that the virtual memory was low. To make you understand what I mean by offset, when I right the letter "I" I can see a ghosting effect with a second "I" appearing next it. So what I see is almost an "II". It is as if 50% of the pixel information are tranferred to a few pixels to the left or right.
OK so I did my search and found the DELL support [URL] .....
I checked and updated the drivers to the proposed (BIOS to A08 and NVIDIA to A10) but nothing.I then had a look at the BIOS and I could see also some distortion. I guess that means that there are hardware issues. I then run the diagnostics on the BIOS and it gave me two errors DST 1000-1046 which I guess it means that there is some sort of driver issue. I run the chdsk /f and it found no errors to fix. So am stiull trying to understand if this is a hardware or software issue. I have not yet the wire to make the connection to another display. I saw an article on the web from someone who made a change in a .inf file of NVIDIA claiming that this blurring/offset is because of missing information in the NVIDIA .inf file.
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Feb 23, 2013
I can't see the screen !!!!!
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Jan 16, 2015
I am having some real issues with a Latitude E5420. It will sometimes boot no problem, maybe 40% of the time.
Most of the time it goes to the dell splash screen and the bar goes to the top then i get a blank screen. No blinking cursor or anything. No HD activity, no CD drive activity.
I can press F2 and get in to the bios, i can press F12 and get to the boot menu but even after selecting a boot option from the boot menu i will still get a blank screen most of the time.
Once the Laptop boots up it runs fine and doesn't report any errors. A memory test has shown no errors. I have replaces the CMOS battery, which was a bit of a nightmare, i have replaced/swapped the memory modules.
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Nov 13, 2014
My work computer will flicker, go blank/black and sometimes I can tap on the battery or the hard drive and it will come back. Sometimes (more times than not) it will require a total reboot. Lately it won't even load. It will load the Dell screen then it says Starting Windows the logo comes on then it goes black. It still loads and everything but I can't see anything. I've replaced the hard drive so I know it's not that. I've loaded the computer in safe mode and I have NO problems with it when it's in safe mode, only when it boots normal. I tried the FN+Power but nothing happened when I tried that the numberlock LED is the only one that stays lit, the others didn't start flashing or anything
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Feb 25, 2013
When I boot my laptop the screen stays blank. You here the start up but screen still black as if not started. The blue symbol on F4 key lights up a 9 in a lock!! How I can get the screen to work?
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Aug 7, 2013
I'm trying to install Ubuntu on an e6530. I changed a BIOS boot setting from Legacy to UEFI. Now the laptop doesn't even show me a BIOS screen at startup. The screen is backlit, so power is on, but shows nothing. The drive light flickers a few times, but no matter how long I wait, nothing appears.
I can't even switch it back to Legacy because I can't get into the BIOS. Hitting F12 after power on does nothing. Is there some way to get it back to Legacy mode? Or simply reset the BIOS to default settings?
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Mar 18, 2013
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
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Dec 3, 2008
trying to control the fan speed. I've tried i8kfangui31 but still no luck. Then I run the diagnostic software from Dell Support website, the result of the processor on/off test is error code 3700:011B -> my fan failed to slow down to 2500rpm. the fan keeps running at high speed (about 4500rpm). my bios is A10.
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Mar 2, 2009
I got this laptop second handed. At the time I got this laptop, there are 2 problems.
The first is, the 2 back USB port is gone, leaving only a hole at the body. I dont really got problem with this because I still got 2 side USB port.................................................
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Feb 1, 2009
i recently bought a dell from craigslist a month or so ago and seemed to work fine, i recently installed ubuntu on it, i dont know if it has anything to do with my problem but anyways...
problem started when the laptop would shut off unexpectedly, but would start right back up fine.. i think it was due to overheating im not sure if the fan is working or not bcuz i hear no sounds coming from it. it showed a screen saying it shut down bcuz of it was getting too hot twice. i opened it up and checked for dust in the fan and cleaned it up. after it shut down about 3 or 4 times while using it, it wouldnt reboot. when i push the power button the three caps lock, number lock, and scroll lock will flash as does the power light then it will shut back down. occasionally it will boot and make it as far as the desktop screen then the screen will go black, but the lights will still be on as if the computer is still running, and i will have to hold the power button down to get it to turn off.
one thing i have noticed is that with the hard drive in the laptop it will make a beep noise then shutdown, if the hard drive is out it will shut down with no noise.
i have tried everything, i have reseated the ddr memory and tried running off just the power cable or just the battery with no success.
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Jan 28, 2009
It is a Refurb, but I have had very good luck with their refurbs. I am typing on a XPS M1530 Refurb that is flawless.
Anyways, I got the Mini 9 yesterday from FedEx but got home so late that I decided to wait till today to open up the box. Box is in fine shape. Laptop is not. It looks like it is cracked behind the screen. Lots of dead/broken pixels in both horizontal and vertical lines.
Worst part about it? (And I KNOW it was stupid move on my part, but I ordered a Runcore 32GB and 2GB of ram that I will be getting tomorrow, should have waited until I knew the laptop was good).
So what should I expect in the exhange process? I am going to press to do a cross-ship (I know they do this for XPS's).
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Jan 23, 2009
I recently got the Macbook for Christmas and it has been giving me no problems until last night. I was watching a video on it and I had it plugged in, as the battery was running low, when it all of the sudden went blank and shut itself off. I thought that maybe the battery had died for some strange reason, since it had not been in its charger long, went on my other computer and dismissed the situation until this morning.
When I unplugged it, checked the battery life (it was full, by the way, 8 green lights came on) and then tried to turn it on, nothing happened. I held down the button for a long time and still, nothing. I tried plugging it back in and turning it on, still nothing.
I got the manuel out and tried the Command, P, R and Power button thing, which made the laptop make a small noise. Then I tried once again to turn it on, but the screen just went to a lighter gray and nothing happened. When I pushed it again, it went dark. I tried removing the battery and putting it back in, but it still did the same, and I even tried holding down the power button for five seconds while the battery was out. Still nothing.
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Jul 8, 2009
I have a Dell Latitude D620, purchased used from ebay.
Mobo: HAL00 LA-2791P Rev1.0 (A00) BIOS updated to current (ver.A10)
Running Windows7. So far, runs OK, but I wanted more RAM than the 1GB it had. Also put in larger HDD (320GB).
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Feb 3, 2009
I have owned a Dell Latitude D620 for the last few years. Lately, i have realized that my 9-cell battery is only charging to 84% (4 weeks old), and it only gets about 1.50 hours on full charge.
Also, at random intervals, the LCD screen flickers and becomes blurry. All settings are default and there have been no modifications, here is my computer information.
Dell Latitude D620
Intel Core 2 Duo T7200 2.0GHz
2GB RAM
256MB Video Memory (nVIDIA Quadro 110)
Microsoft Windows XP Professional Service Pack 3 .....
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Jul 26, 2009
Question, I have both a Latitdue D620 which I upgraded the RAM to 4G and the Hard drive to 320G. But I also have an Inspiron E1505 with 2g of RAM.
I want to give one of my laptops to my father because he doesn't have money to purchase a new one. Which one should I give to him? I really like both laptops. please give me your honest opinion.
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Jan 17, 2009
Do you know of any ?
Does the "PR01X D/Port Replicator" have the IEEE 1394?
I have a lot of videos on my camcorder that I would like to burn on dvds and do not think the usb is going to work.
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Nov 22, 2009
First want to say hi since this is my first post here, been a Thinkpad user for years(a regular member on thinkpad forums) but it died last week so I picked up a very nice D620 last night. So from now on you'll be seeing a lot of me here
I got a great deal on a D620 w/2Ghz Intel Core Duo & 2gb of DDR2 ram,
it's coming with XP Pro but I've been running Windows 7 here on my Dell Desktop since around February(RC/beta version then bought Ultimate version when it was released) and I have to say I like it a lot and would love to install it on the D620 when it comes,
has anyone here installed Windows 7 on their D620 and if so and have any driver problems or issues of any kind??
Thanks in advance and sure nice to be here...
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Aug 28, 2009
I have a Dell Latitude D620 and I replaced the battery about a year ago. Now the Power Meter reads that the battery is connected and is charging but if I unplug the power,
the laptop immediately shuts off. It seems like the connection may not be good, but I have checked it several times and it looks fine.
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Dec 11, 2009
I bought a D620 a while back and added complete care since I travel a lot.
About a month ago the computer was involved in an accident and was completely destroyed.
Today I got the word that my D620 most probably would be replaced by the E5400.
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Feb 13, 2009
My laptop (Latitude D620) is driving me..How do I turn off the touchpad and disable the top row (between touchpad and spacebar) of mouse buttons? When ever I'm in Word, or composing an email, the cursor moves up into previously typed text and starts typing from there instead of where I was at. I suspect it is the touchpad or the 'mouse' buttons between the touchpad and the space bar. On a ThinkPad there was way to turn off the touchpad, but still leave the joystick/pointer enabled. But I need to also disable the top row of mouse buttons.
In other words what I want is a set up where the joystick/pointer works and the bottom row (below the touchpad) of mouse buttons works, but not the touch pad itself, or the top row of buttons.It sounds funny, but it has become a severe productivity issue. The cursor jumping has happened 7 times just in this one email !!
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Dec 9, 2009
When I unplug the charger, the laptop returns to normal speed. Does anyone know the reason why this is occurring and if it can be fixed?
Also, I don't think the laptop is actually charging
In the task manager I see the CPU usage at around 20% when its not plugged in, and the moment I plug it in, it goes to 100%, then I unplug it and it instantly goes back to 20%.
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Aug 29, 2009
I had never thought too much about the temperature in my laptop averaging about 134F (57C), but after I upgraded my desktop to an E6700 and it was running at about 86F (30C), I figured I'd take a second look at my laptop
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Feb 16, 2013
I recently upgraded my Latitude D620 to windows 7 and now can't disable my touchpad. I've tried just about everything to disable it but have been unsuccessful.
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May 26, 2008
I reinstalled my D620 from scratch (ie. formatted the disk) and reinstalled from the Dell supplied XP Pro media CD. I downloaded and installed all the relevant drivers. I have Intel wireless working, the nVidia card working at 1440x900 etc ... However, I can't seem to get the power/battery management to work. The D620 shows its battery light as green when the AC power is plugged in and the physical battery button lights up all the LEDs when pressed when the battery is partially/fully charged but neither the BIOS nor XP Pro recognize the battery.
Similarly, when the AC power is disconnected the battery works fine by itself for x hours but the power cord icon remains in the the taskbar and the battery light on the laptop glows orange as soon as the power is cord is disconnected. The LEDs on the battery itself however light up when the button is pressed on the physical battery. On reboot the BIOS also does not recognize there is a battery present and not does XP Pro.
In other words, everything works as expected of a laptop - except when totally wireless, how much juice/time I have left in the battery - this is fundamental to any portable device.
A few hours prior to the reinstall both XP Pro and the BIOS recognized the battery no problem and worked accurately and without fault - so I refuse to believe this is a bad battery. Somewhere there must be a driver to enable the BIOS and XP to recognize the battery ?
The battery works and both XP Pro and the BIOS were well aware of its existence prior to the reinstall a couple of hours earlier. All I did was to format the hard drive and initiate a totally fresh install of XP Pro - and installed the drivers downloaded from Dell based on the Service tag of the D620.
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Aug 31, 2007
I arrange of one latitude D620. I have not the access to be able to modify things as the startup of the system in the first one on the CD-ROM because I do not know any more the Admin password. What is the default admin password account of one latitude d620. Either how can i make to cancel the former admin password?
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Oct 13, 2014
I have an Acer Travelmate 6292 and the screen turns black when I open it up all hte way. If I go to close it and it is about 6 inches open, the screen comes back on. Im guessing a wire or plug is not working right.
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