Dell :: Just Opened Mini 9 Cracked Screen....
Jan 28, 2009
It is a Refurb, but I have had very good luck with their refurbs. I am typing on a XPS M1530 Refurb that is flawless.
Anyways, I got the Mini 9 yesterday from FedEx but got home so late that I decided to wait till today to open up the box. Box is in fine shape. Laptop is not. It looks like it is cracked behind the screen. Lots of dead/broken pixels in both horizontal and vertical lines.
Worst part about it? (And I KNOW it was stupid move on my part, but I ordered a Runcore 32GB and 2GB of ram that I will be getting tomorrow, should have waited until I knew the laptop was good).
So what should I expect in the exhange process? I am going to press to do a cross-ship (I know they do this for XPS's).
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Jan 10, 2009
For me it happens when I shut the laptop screen and open it again right away. If I wait a few beats before I open it, the screen lights up again just fine.
But if I open it right away after closing it, the screen goes blank, though the laptop seems to be running just fine.
Hitting Fn-CRT/LCD does nothing, nor do any other of the function keys.
I even tried hooking up an external monitor and banging away at the CRT/LCD combo, but the external monitor is just as blank as the laptop LCD.
Hard power-down will restart the laptop and the screen comes back fine, but you've lost any unsaved work .....
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Oct 13, 2014
I have an Acer Travelmate 6292 and the screen turns black when I open it up all hte way. Â If I go to close it and it is about 6 inches open, the screen comes back on. Â Im guessing a wire or plug is not working right.
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Jan 2, 2009
I cleaned my over-1-year old DV6563 laptop since the heat sink was filled with dust inside. Anyways, I got everything back together, but unfortunally the inverter lamp on my monitor went dead (I got a replacement off Ebay and the monitor works again).
However I have a slight issue. Every time I close down the laptop lid, the screen stays on (it doesn't turn off the screen). I even set windows to go into stand-by when the lid is closed and it does not turn off the screen or go into stand-by (unless I press Fn+Sleep).
I even installed Windows XP to see if it was a Vista issue...however the problem still exists. I do have the lastest Nvidia drivers too.
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Jan 2, 2009
Our 1525 is 6 months old and my daughter opened the laptop at college to find the the LCD screeen had an internal crack just at the top middle directly underneath the webcam. The laptop was sitting on her desk and the previous evening was fine.
Dell is claiming that it was customer damaged and will not cover under the normal warranty. Unfortunatley I did not purchase the extended warranty.
I have read a number of similar internal crack issues with 1525's online and would like to know if it's possible to escalate this to someone at Dell who could approve the repair.
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Feb 7, 2009
Only when this laptop (and its wireless card) are "on" does the LCD display screen generate a cracked appearance which is obviously related to a light behind the screen?
The screen itself is not cracked; therefore does this Inspiron 1100 require a full new screen, or a light source which is broken?
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Jun 18, 2014
I have a pavilion dv6, working perfectly till I closed the lid ( probably a bit too hard :/ ) and then when I opened the lid these vertical white, red and green lines are there. And a black stripe at the bottom of the display. Also horizontal grey bars covering the start button completely.
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Apr 6, 2013
I am facing serious issue with wirless adapter in my laptop. When ever system is on idle for 15 min continuously WiFi signal opened then system will reboot with blue error screen showing hardware problem .
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Feb 16, 2009
I purchased a Dell around May 2008, and upon receiving the laptop I noticed that there was an area on the left of the screen that seemed to have an internal protrusion;
whenever I moved the screen that area would have extensive rippling. When viewed from different angles the screen seemed to have a white mark in that area. Since I had had a lot of computer drama with HP back then,
I didn't want to ship back my new Dell right as I got it, and I left it alone. Unfortunately I didn't take any images of the screen.
A couple of weeks ago, I opened my laptop like any other day, only to find that the screen had cracked internally, right where I had suspected the weakness .....
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Jan 3, 2009
Dell is requesting $400 to replace the screen.
Unfortunately, I did not purchase the accidental damage coverage. The laptop has not been dropped or abused and is under the so-called 12 month warranty. I have read online similar cases of new 1525 LCD’s developing cracks (see below a copied post from Amazon).
I am furious that Dell is failing to admit either this is a design problem with the frame or a faulty LCD panel or perhaps there was a manufacturing process blunder during assembly.
Are there any forum members who have successfully convinced someone at Dell to honor the warranty in a case like this? Is there a best approach to elevating my dispute? My daughter really wanted a Mac and now of course I am a knucklehead as highlighted by Dell's excellent customer care and design engineering.
I have a friend who owns an Inspirion 1520 and it is obvious the frame is far heavier and structurally more rigid than the cheap plastic case on the 1525. At the moment, I’m the screwed customer and Dell has a college freshman on a campus of 35,000 kids who will be bad mouthing Dell for years to come. Dell also has a few other kids who own 1525’s in the same dorm who are experiencing quality issues and the brand is taking a beating.
Thanks in advance for your comments .....
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May 12, 2009
a while ago i accidentally cracked the screen of my Dell M1330 (im a student by the way it was a present i should have been more carefull with it i know i am gutted )
the laptop itself worked fine for a while after that apart from the blemish of the screen itself,
it was only untill recently that after a while the screen turns a shade of greeen with lines down it then resets itself only to be just white, it works about half the time i try to turn it on now
i was wondering what my best course of action would be, i have heard very bad things about dell's OWR and i cant really afford to pay a lot for repairs?
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Feb 2, 2009
The LCD screen on my 6 month old Sony FW laptop is toast. It looks like a window that was hit by a speeding baseball (only worse). The laptop itself still works, but it is unusable due to the broken screen.
Questions:
1. To get it fixed, should I go through Sony or a third party? (anyone know the best phone number to call for help?)
2. Should I have the work done for me or should I order a new LCD and attempt to fix it myself?
3. I have an XBRITE-HiColor screen. How can I be sure that the screen I am getting/ordering is indeed a HiColor LCD and not an Eco?
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Oct 7, 2008
I have an Acer 5710. The screen has cracked where the webcam should be. There is no support at all behind the top of the screen. It flexes in to empty space due to there being no rear support. Can anybody confirm if there should be a top support fitted if no webcam is there.
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Sep 17, 2009
My dad's Macbook (Early 2008 black plastic) got its screen cracked today, I wanna know how much it will cost to get it fixed.
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Nov 1, 2008
my laptops screen was damaged quite severely and im not sure if i should check my laptop for any other type of damage?
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May 25, 2009
Screen on a HP DV6500 cracked and need to replace it.
I have been searching online and found some good instructional sites and videos, and I think I can do this by myself.
Is is safe to buy screens on eBay? eBay saves me about $150 if I but it there...should I go for it or can anyone refer me some where else.
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Oct 16, 2008
I bought an Extenza 4420 a few weeks ago, and the screen cracked after only a week. I did not drop it or step on it or abuse it. Acer told me a replacement screen would cost $450 plus shipping costs. This doesn't seem right. The customer service at the store where I bought it, and also when I called Acer's customer service line offered no help at all.
My question is if there is anything I can do about it other than replacing the screen at my cost?
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May 4, 2009
Can any owner of the Mini 10 with HD screen confirm whether the display is a LG/Philips LP101WH1?
This is the display HP2140 uses
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Jan 23, 2015
Suddenly, would not resume from sleep when the lid was opened - whether or not the power was plugged in. Long pressing the power button restarted windows but as expected an error message was in the event log "System did not shut down properly..." Re-installed Windows 8.1 64Bit Pro from scratch - totally clean re-install. Now - goes to sleep without any problem.
However, on opening the lid only wakes up if the power plug is not plugged in.If the power plug is plugged in the laptop does not wake up.It is extremely disappointing to have paid big bucks for an excellent laptop to be let down by this problem within a month. I suspect a hardware issue. I am seriously considering returning this to Dell and looking elsewhere. I would think that customer support for products under warranty would be available over the weekend..but that doesn't seem to be the case. I have to wait till Monday!All drivers are up to date and the latest BIOS updated (A07) is installed.
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Jan 5, 2015
My laptop crash. I could not type in my username or password. A friend took
a look at it and was able too get to type in username and password. When he open up windows 7 . he then tried to type again but no luck.
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Mar 18, 2013
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
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Nov 28, 2014
I just got my Aspire V touch, so I don't understand why the Acer applications keep crashing when I try to open them. All of my other apps open fine without crashing. (Acer apps i.e.: Acer Recovery, Acer Quick Access, etc.) Why only Acer apps are crashing? I'm trying to make my recovery files.
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Also, what is AOP Framework? It always crashes when my laptop is waken up from it's sleep. Can I uninstall it?
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Dec 22, 2008
Today I went to lift up laptop and pinched the LCD a little to hard and ended up cracking it right under the mounting screw.I have a white stripe about 2 inches wide, down the middle of the screen. Dumb I know.. I was wondering what the best thing to do is? Buy a replacement lcd or just get an external display since it is going on three years old.
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Aug 21, 2014
I have Lenovo yoga 2 pro with a clean installed Windows 8.1 Pro. My Lenovo Energy Management doesn't function properly.Â
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When I open the Energy Manager and click the menu button (the one with 3 dots and 3 stripes) the energy manager freezes and I can't do anything with it. It doesn't let me click any buttons or even close it with the little x. I can only close it from the little task bar icon.Â
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There is another weird thing, but I don't know wheter it's related: Every time I open the energy manager I get a windows security message from Outlook where I have to fill out my username and password. This only happens if outlook isn't running... This security message dissappears within a few seconds without doing anything, and then for a second another outlook message is displayed that says something about accessing a server... I don't know wheter this is related to whether the energy manager doesn't work, but it seems kind of strange to me...
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I tried reinstalling the Energy Manager (v. 1.0.1.49) and tried installing a newer one (v. 1.0.1.51) found here: [URL] ... But I keep having the same problem with the security message and the energy manager freezing.Â
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Jan 20, 2010
Is it possible to upgrade a mini 10v WSVGA to a WXGA screen, by just replaxing the screen? Or do you need additional parts? beze, cable etc?
I want to go from 1024x576 to 1366x768
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May 6, 2009
confirm that this LCD (see attachment)is cracked or at least needs to be replaced?
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Mar 22, 2010
My girlfriend bought an e6400 just over a year ago. We've noticed a small crack on the screen bezel close to the left hand hinge.
The laptop isn't used a great deal and is rarely moved form the table where it sits. I'm positive that the crack is a result of a defect rather than any 'abuse' the system has had.
Naturally I wished to take advantage of the 3 year warranty the machine has, but have just been told on the phone that the screen bezel is not covered.
Apparently:
- I don't have a 'complete care' warranty.
- The regular warranty I have only covers 'parts' of the machine.
- The bezel isn't one of those parts.
The guy on the phone was unable to point me to where the conditions of my warranty are spelt out.
Can anyone advise me on where I stand?
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Jan 28, 2013
I'm having problems with my inspiron mini,when I am turning laptop on I'm only getting a black screen,the LED light is on.after researching online I have tried several methods 2 get it 2 work but still getting nothing...
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Sep 16, 2009
Aspire 7720-6604 Monitor Cracked. Is it easy to replace or should I send to shop? Where can I purchase a replacement and is there a special software to set it up again?
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Jun 26, 2011
I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:
STOP: c000021a [Fatal Error]
0xc0000135 (0x00000000 0x00000000) The system has been shut down
Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.
Is there a way to get past the codes.
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