Today I went to lift up laptop and pinched the LCD a little to hard and ended up cracking it right under the mounting screw.I have a white stripe about 2 inches wide, down the middle of the screen. Dumb I know.. I was wondering what the best thing to do is? Buy a replacement lcd or just get an external display since it is going on three years old.
View 10 RepliesOur 1525 is 6 months old and my daughter opened the laptop at college to find the the LCD screeen had an internal crack just at the top middle directly underneath the webcam. The laptop was sitting on her desk and the previous evening was fine.
Dell is claiming that it was customer damaged and will not cover under the normal warranty. Unfortunatley I did not purchase the extended warranty.
I have read a number of similar internal crack issues with 1525's online and would like to know if it's possible to escalate this to someone at Dell who could approve the repair.
Only when this laptop (and its wireless card) are "on" does the LCD display screen generate a cracked appearance which is obviously related to a light behind the screen?
The screen itself is not cracked; therefore does this Inspiron 1100 require a full new screen, or a light source which is broken?
I purchased a Dell around May 2008, and upon receiving the laptop I noticed that there was an area on the left of the screen that seemed to have an internal protrusion;
whenever I moved the screen that area would have extensive rippling. When viewed from different angles the screen seemed to have a white mark in that area. Since I had had a lot of computer drama with HP back then,
I didn't want to ship back my new Dell right as I got it, and I left it alone. Unfortunately I didn't take any images of the screen.
A couple of weeks ago, I opened my laptop like any other day, only to find that the screen had cracked internally, right where I had suspected the weakness .....
Dell is requesting $400 to replace the screen.
Unfortunately, I did not purchase the accidental damage coverage. The laptop has not been dropped or abused and is under the so-called 12 month warranty. I have read online similar cases of new 1525 LCD’s developing cracks (see below a copied post from Amazon).
I am furious that Dell is failing to admit either this is a design problem with the frame or a faulty LCD panel or perhaps there was a manufacturing process blunder during assembly.
Are there any forum members who have successfully convinced someone at Dell to honor the warranty in a case like this? Is there a best approach to elevating my dispute? My daughter really wanted a Mac and now of course I am a knucklehead as highlighted by Dell's excellent customer care and design engineering.
I have a friend who owns an Inspirion 1520 and it is obvious the frame is far heavier and structurally more rigid than the cheap plastic case on the 1525. At the moment, I’m the screwed customer and Dell has a college freshman on a campus of 35,000 kids who will be bad mouthing Dell for years to come. Dell also has a few other kids who own 1525’s in the same dorm who are experiencing quality issues and the brand is taking a beating.
Thanks in advance for your comments .....
a while ago i accidentally cracked the screen of my Dell M1330 (im a student by the way it was a present i should have been more carefull with it i know i am gutted )
the laptop itself worked fine for a while after that apart from the blemish of the screen itself,
it was only untill recently that after a while the screen turns a shade of greeen with lines down it then resets itself only to be just white, it works about half the time i try to turn it on now
i was wondering what my best course of action would be, i have heard very bad things about dell's OWR and i cant really afford to pay a lot for repairs?
It is a Refurb, but I have had very good luck with their refurbs. I am typing on a XPS M1530 Refurb that is flawless.
Anyways, I got the Mini 9 yesterday from FedEx but got home so late that I decided to wait till today to open up the box. Box is in fine shape. Laptop is not. It looks like it is cracked behind the screen. Lots of dead/broken pixels in both horizontal and vertical lines.
Worst part about it? (And I KNOW it was stupid move on my part, but I ordered a Runcore 32GB and 2GB of ram that I will be getting tomorrow, should have waited until I knew the laptop was good).
So what should I expect in the exhange process? I am going to press to do a cross-ship (I know they do this for XPS's).
confirm that this LCD (see attachment)is cracked or at least needs to be replaced?
View 9 Replies View RelatedMy girlfriend bought an e6400 just over a year ago. We've noticed a small crack on the screen bezel close to the left hand hinge.
The laptop isn't used a great deal and is rarely moved form the table where it sits. I'm positive that the crack is a result of a defect rather than any 'abuse' the system has had.
Naturally I wished to take advantage of the 3 year warranty the machine has, but have just been told on the phone that the screen bezel is not covered.
Apparently:
- I don't have a 'complete care' warranty.
- The regular warranty I have only covers 'parts' of the machine.
- The bezel isn't one of those parts.
The guy on the phone was unable to point me to where the conditions of my warranty are spelt out.
Can anyone advise me on where I stand?
Aspire 7720-6604 Monitor Cracked. Is it easy to replace or should I send to shop? Where can I purchase a replacement and is there a special software to set it up again?
View 9 Replies View RelatedThe LCD screen on my 6 month old Sony FW laptop is toast. It looks like a window that was hit by a speeding baseball (only worse). The laptop itself still works, but it is unusable due to the broken screen.
Questions:
1. To get it fixed, should I go through Sony or a third party? (anyone know the best phone number to call for help?)
2. Should I have the work done for me or should I order a new LCD and attempt to fix it myself?
3. I have an XBRITE-HiColor screen. How can I be sure that the screen I am getting/ordering is indeed a HiColor LCD and not an Eco?
my little acer netbook now looks like this:
Do you guys reckon its fixable at all, or is it a write-off
I have an Acer 5710. The screen has cracked where the webcam should be. There is no support at all behind the top of the screen. It flexes in to empty space due to there being no rear support. Can anybody confirm if there should be a top support fitted if no webcam is there.
View 6 Replies View RelatedMy dad's Macbook (Early 2008 black plastic) got its screen cracked today, I wanna know how much it will cost to get it fixed.
View 7 Replies View Relatedmy laptops screen was damaged quite severely and im not sure if i should check my laptop for any other type of damage?
View 4 Replies View RelatedI recently dropped my laptop from about a foot from the ground and the cylinder that connects the laptop to the lcd has cracked in 3 spots (1 major and two really tiny cracks) It seems as if the actual hinge to the lcd is still in good condition however. I have the extended warranty however I didn't buy the accidental damage protection. . The power button/cylinder had gotten dislodged a few months ago and i figure I can get these both fixed at the same time. . . Does anyone know how much sony would charge to fix/ know a way to get them to do the repairs for free?
View 4 Replies View RelatedScreen on a HP DV6500 cracked and need to replace it.
I have been searching online and found some good instructional sites and videos, and I think I can do this by myself.
Is is safe to buy screens on eBay? eBay saves me about $150 if I but it there...should I go for it or can anyone refer me some where else.
I was trying to clean up my laptop inside since it was making too much noise and got hot very quickly. Reading around it could be due to bad air flow.
So when I took out my harddrive, i cracked a hard drive connecter. Now I am getting no disk found when I power up the laptop. Not sure why hp made this of plactic and so fragile. Even Acer has solid metal connecter. 10 year old Toshiba laptop has better disign. My drive connecter is from SUYIN and number is 78352.
Question is has anybody ran into this problem and sucessful in chagning only the connector. Looks like I might have to change the whole motherboard. It is only 1 year and would like to avoid sending it to HP if I can.
I've found a source for the replacement part through EXTENSIVE research- and found an online user manual. I am not used to building/opening laptops, so I don't know whether
I'll need special tools to replace the broken back cover; are there any other parts I may need (such as hinges, antenna WiFi).
Is this even a job I should take on or is it pretty easy?
The LCD is fine- it's JUST the plastic cover I need to replace.
I bought an Extenza 4420 a few weeks ago, and the screen cracked after only a week. I did not drop it or step on it or abuse it. Acer told me a replacement screen would cost $450 plus shipping costs. This doesn't seem right. The customer service at the store where I bought it, and also when I called Acer's customer service line offered no help at all.
My question is if there is anything I can do about it other than replacing the screen at my cost?
[url]
Quote:
Apple's new Core i7-based iMac might be a performance monster, but it looks like the whole family's having some problems getting out of the gate: in addition to the previously-noted performance issues with the Core 2 Duo models, a quick glance across Apple's support forums and on other Mac boards around the web reveals that some machines are showing up DOA and / or with cracked screens. We're a little more familiar with the DOA issue, since the new i7 we just bought doesn't boot at all, but the cracked screen issue seems to be equally common and mostly affecting the bottom left corner, from what we can tell. Now, our review Core 2 Duo 27-inch iMac is perfectly fine, and Chris Ziegler's new Core i7 machine doesn't have any problems either, so these obviously aren't universal issues, but if you're about to stick one of these under the tree for someone it might be wise to do some surreptitious testing first.
Wouldn't surprise me if it was happening during shipping, the box my MBP came in had a big hole in it. (luckily it was double boxed) Maybe they have a problem with their packaging design.
i have had my like MB for just over a year...so my warranty just ran out. i noted that the top case has started cracking around the edge, and asking my friends and people who has the macbook, this is a pretty common problem. but mine is getting pretty bad.
Do you think Apple would send me a replacement topcase and if so, how much would it cost. i don't know if anyone else has had this problem and asked for a replacement.
Why is it that I went to the Crucial website to look up RAM and it told me to use PC2-5300. I Purchased 2GB RAM from Crucial and my E1505 boots slowly. It's fine when it gets to windows. But, Why has it slowed my boot time down. I have DOS version A17.
The computer came with PC2-4200. Obviously I should have gotten PC2-4200. But, What is the problem. I will be removing the new RAM and reverting back to the PC2-4200 and forgetting the PC2-5300
Im running...
dell inspiron e1505 laptop
win xp pro sp3 Dell BIOS A15
Core2 cpu t5500 @ 1.66ghz
1g DDR PC2-5200 ram
nvidia gforce go 7300 256mb
I really want to put 4gb of ram in this thing, but i learned through reading other posts on this forum that my BIOS limits it to 2gb. has anyone tried to put 4gb in an e1505 successfully?? I dont want to buy 4gb and have it not work, but i really want to upgrade to as much ram as possible.
My Dell Inspiron has a problem, everytime i connect the power supply to charge it while its on the monitor will completely black out on me... Has anyone had or heard of this problem before?
View 10 Replies View RelatedE1505 built May 2006. It came with wireless B/G. My house is wireless and all other computers work fine. This particular computer has issues.
I removed the Dell wireless B/G card and installed a Dell NJ449 Draft N card. Windows says that the card is operating with no problems...
This is a somewhat new problem but I'll be using the computer for anywhere from 10-30 minutes when I can hear the fans go on and the computer will slow to a crawl.. from like 1.7ghz to something like 900mhz... just slows down really bad. It's got a pentium dual core in it .....
View 5 Replies View Relatedis it possible to upgrade an e1505 screen to a led screen so i can save battery life? like say something like this?
http://cgi.ebay.com/NEW-DELL-STUDIO-...lenotsupported
and if so how much battery life would i gain? now since i have an ati x1400 256mb video card i am guessing that i cant go with one that was 1080p or anything right?
My parents have an E1505. The battery crapped out after about a year and we've been running on AC power (with the battery in).
Eventually the charger broke at the laptop side plug. We got a new one off ebay (china junk) and it worked for a bit. Now it turns on and shuts right off.
If I remove the battery and run straight AC, it doesn't even power on. The connector is really loose. Any way to fix it?
I'm thinking the mobo is shot, but thought I would ask everyone here and see if you can shed some light on it.
So basically, the machine just shut off and when I try to turn it on the numlock button lights up, and the caps lock and scroll lock buttons flash.
This lasts for about 30 seconds, and then all power shuts off. Nothing comes up on the screen, and it doesn't even sound like it is trying to work. I've checked all connections, reseated/thermal greased CPU, everything I could think of.