i have had my like MB for just over a year...so my warranty just ran out. i noted that the top case has started cracking around the edge, and asking my friends and people who has the macbook, this is a pretty common problem. but mine is getting pretty bad.
Do you think Apple would send me a replacement topcase and if so, how much would it cost. i don't know if anyone else has had this problem and asked for a replacement.
The LCD screen on my 6 month old Sony FW laptop is toast. It looks like a window that was hit by a speeding baseball (only worse). The laptop itself still works, but it is unusable due to the broken screen.
1. To get it fixed, should I go through Sony or a third party? (anyone know the best phone number to call for help?)
2. Should I have the work done for me or should I order a new LCD and attempt to fix it myself?
3. I have an XBRITE-HiColor screen. How can I be sure that the screen I am getting/ordering is indeed a HiColor LCD and not an Eco?
Our 1525 is 6 months old and my daughter opened the laptop at college to find the the LCD screeen had an internal crack just at the top middle directly underneath the webcam. The laptop was sitting on her desk and the previous evening was fine.
Dell is claiming that it was customer damaged and will not cover under the normal warranty. Unfortunatley I did not purchase the extended warranty.
I have read a number of similar internal crack issues with 1525's online and would like to know if it's possible to escalate this to someone at Dell who could approve the repair.
I have an Acer 5710. The screen has cracked where the webcam should be. There is no support at all behind the top of the screen. It flexes in to empty space due to there being no rear support. Can anybody confirm if there should be a top support fitted if no webcam is there.
I purchased a Dell around May 2008, and upon receiving the laptop I noticed that there was an area on the left of the screen that seemed to have an internal protrusion;
whenever I moved the screen that area would have extensive rippling. When viewed from different angles the screen seemed to have a white mark in that area. Since I had had a lot of computer drama with HP back then,
I didn't want to ship back my new Dell right as I got it, and I left it alone. Unfortunately I didn't take any images of the screen.
A couple of weeks ago, I opened my laptop like any other day, only to find that the screen had cracked internally, right where I had suspected the weakness .....
Unfortunately, I did not purchase the accidental damage coverage. The laptop has not been dropped or abused and is under the so-called 12 month warranty. I have read online similar cases of new 1525 LCDís developing cracks (see below a copied post from Amazon).
I am furious that Dell is failing to admit either this is a design problem with the frame or a faulty LCD panel or perhaps there was a manufacturing process blunder during assembly.
Are there any forum members who have successfully convinced someone at Dell to honor the warranty in a case like this? Is there a best approach to elevating my dispute? My daughter really wanted a Mac and now of course I am a knucklehead as highlighted by Dell's excellent customer care and design engineering.
I have a friend who owns an Inspirion 1520 and it is obvious the frame is far heavier and structurally more rigid than the cheap plastic case on the 1525. At the moment, Iím the screwed customer and Dell has a college freshman on a campus of 35,000 kids who will be bad mouthing Dell for years to come. Dell also has a few other kids who own 1525ís in the same dorm who are experiencing quality issues and the brand is taking a beating. Thanks in advance for your comments .....
It is a Refurb, but I have had very good luck with their refurbs. I am typing on a XPS M1530 Refurb that is flawless.
Anyways, I got the Mini 9 yesterday from FedEx but got home so late that I decided to wait till today to open up the box. Box is in fine shape. Laptop is not. It looks like it is cracked behind the screen. Lots of dead/broken pixels in both horizontal and vertical lines.
Worst part about it? (And I KNOW it was stupid move on my part, but I ordered a Runcore 32GB and 2GB of ram that I will be getting tomorrow, should have waited until I knew the laptop was good).
So what should I expect in the exhange process? I am going to press to do a cross-ship (I know they do this for XPS's).
I bought an Extenza 4420 a few weeks ago, and the screen cracked after only a week. I did not drop it or step on it or abuse it. Acer told me a replacement screen would cost $450 plus shipping costs. This doesn't seem right. The customer service at the store where I bought it, and also when I called Acer's customer service line offered no help at all.
My question is if there is anything I can do about it other than replacing the screen at my cost?
Apple's new Core i7-based iMac might be a performance monster, but it looks like the whole family's having some problems getting out of the gate: in addition to the previously-noted performance issues with the Core 2 Duo models, a quick glance across Apple's support forums and on other Mac boards around the web reveals that some machines are showing up DOA and / or with cracked screens. We're a little more familiar with the DOA issue, since the new i7 we just bought doesn't boot at all, but the cracked screen issue seems to be equally common and mostly affecting the bottom left corner, from what we can tell. Now, our review Core 2 Duo 27-inch iMac is perfectly fine, and Chris Ziegler's new Core i7 machine doesn't have any problems either, so these obviously aren't universal issues, but if you're about to stick one of these under the tree for someone it might be wise to do some surreptitious testing first.
Wouldn't surprise me if it was happening during shipping, the box my MBP came in had a big hole in it. (luckily it was double boxed) Maybe they have a problem with their packaging design.
saying that the screen of the macbook is really bad, with no specifics of why it is bad. I was just wondering if its just the viewing angles that everyone is complaining about? or is it something else?
Is there a lot of backlit bleeding on the new Macbook PRO 13"? My 13" unibody Macbook has horrible backlit bleeding. We are looking for a second computer and want to go with this notebook (Macbook PRO 13") as we love our current Macbook unibody, except for the screen which has bad backlit bleeding. Are the new screens much better? I can't find any informationpictures comparing both...
I was incidentally looking for some calibration tips for my Unibody Macbook Pro (late 2008) and I figured, why not set up a thread in which we can actually share our calibration profiles...
I've got the 9C84 which is the LG/Philips LP154WP3-TLA1 as far as Google says.
You can check your display manufacturer in System Preferences click Displays, go to Color tab and "Open Profile". In this list scroll down to number 17 which is "Apple display make and model information".
This is what Google says: 9C84 = LG/Philips LP154WP3-TLA1 (15" MacBook Pro) 9C85 = Chi Mei N154C6-L04 (15" MacBook Pro) 9C89 = LG/Philips LP133WX2 (MacBook UniBody)
Don't know about the Air, sorry.
There are quite a few people sharing their calibrations on Macrumors and other forums, I've tried some of them and frankly, they're either too blue or too bright...........
my white 13.3 inch macbook has developed like a flickering problem, its a good few years old, max memory on this one is only 2gb's. well anyways, the screen, it has only done it intermittently but when opening it for wake up, or when the screen dims, it ocassionaly does like a flicker thing, but only for a few seconds, then it stops. my guess, its the screen invertor.
i was working on my thesis in a completely dark room and realized that the screen on my macbook pro flickers even if the background is completely white. this annoyed me to no end since i have sensitive eyes, so i set out looking for a temporary fix before i try and get apple to replace my panel. anyhow, luck has it that there is a fix out there that at least temporarily stops the flicker (i havent seen it posted on nbr before, and my apologies if this is old news): press ctrl-shift-eject to reset the screen. once it goes blank, hit any key and your display should be good to go. worked for me and my screen has been flicker-free for ~30 minutes.
I remember someone talking about the screen quality of the unibody MB being < that of the MBA. Just wondering if anyone can tell me whether that is true? I found it very hard to differentiate at a store.