Sony :: FW- My Screen Cracked
Feb 2, 2009
The LCD screen on my 6 month old Sony FW laptop is toast. It looks like a window that was hit by a speeding baseball (only worse). The laptop itself still works, but it is unusable due to the broken screen.
Questions:
1. To get it fixed, should I go through Sony or a third party? (anyone know the best phone number to call for help?)
2. Should I have the work done for me or should I order a new LCD and attempt to fix it myself?
3. I have an XBRITE-HiColor screen. How can I be sure that the screen I am getting/ordering is indeed a HiColor LCD and not an Eco?
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Jan 2, 2009
Our 1525 is 6 months old and my daughter opened the laptop at college to find the the LCD screeen had an internal crack just at the top middle directly underneath the webcam. The laptop was sitting on her desk and the previous evening was fine.
Dell is claiming that it was customer damaged and will not cover under the normal warranty. Unfortunatley I did not purchase the extended warranty.
I have read a number of similar internal crack issues with 1525's online and would like to know if it's possible to escalate this to someone at Dell who could approve the repair.
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Feb 7, 2009
Only when this laptop (and its wireless card) are "on" does the LCD display screen generate a cracked appearance which is obviously related to a light behind the screen?
The screen itself is not cracked; therefore does this Inspiron 1100 require a full new screen, or a light source which is broken?
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Oct 7, 2008
I have an Acer 5710. The screen has cracked where the webcam should be. There is no support at all behind the top of the screen. It flexes in to empty space due to there being no rear support. Can anybody confirm if there should be a top support fitted if no webcam is there.
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Sep 17, 2009
My dad's Macbook (Early 2008 black plastic) got its screen cracked today, I wanna know how much it will cost to get it fixed.
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Feb 16, 2009
I purchased a Dell around May 2008, and upon receiving the laptop I noticed that there was an area on the left of the screen that seemed to have an internal protrusion;
whenever I moved the screen that area would have extensive rippling. When viewed from different angles the screen seemed to have a white mark in that area. Since I had had a lot of computer drama with HP back then,
I didn't want to ship back my new Dell right as I got it, and I left it alone. Unfortunately I didn't take any images of the screen.
A couple of weeks ago, I opened my laptop like any other day, only to find that the screen had cracked internally, right where I had suspected the weakness .....
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Jan 3, 2009
Dell is requesting $400 to replace the screen.
Unfortunately, I did not purchase the accidental damage coverage. The laptop has not been dropped or abused and is under the so-called 12 month warranty. I have read online similar cases of new 1525 LCD’s developing cracks (see below a copied post from Amazon).
I am furious that Dell is failing to admit either this is a design problem with the frame or a faulty LCD panel or perhaps there was a manufacturing process blunder during assembly.
Are there any forum members who have successfully convinced someone at Dell to honor the warranty in a case like this? Is there a best approach to elevating my dispute? My daughter really wanted a Mac and now of course I am a knucklehead as highlighted by Dell's excellent customer care and design engineering.
I have a friend who owns an Inspirion 1520 and it is obvious the frame is far heavier and structurally more rigid than the cheap plastic case on the 1525. At the moment, I’m the screwed customer and Dell has a college freshman on a campus of 35,000 kids who will be bad mouthing Dell for years to come. Dell also has a few other kids who own 1525’s in the same dorm who are experiencing quality issues and the brand is taking a beating.
Thanks in advance for your comments .....
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May 12, 2009
a while ago i accidentally cracked the screen of my Dell M1330 (im a student by the way it was a present i should have been more carefull with it i know i am gutted )
the laptop itself worked fine for a while after that apart from the blemish of the screen itself,
it was only untill recently that after a while the screen turns a shade of greeen with lines down it then resets itself only to be just white, it works about half the time i try to turn it on now
i was wondering what my best course of action would be, i have heard very bad things about dell's OWR and i cant really afford to pay a lot for repairs?
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Jan 28, 2009
It is a Refurb, but I have had very good luck with their refurbs. I am typing on a XPS M1530 Refurb that is flawless.
Anyways, I got the Mini 9 yesterday from FedEx but got home so late that I decided to wait till today to open up the box. Box is in fine shape. Laptop is not. It looks like it is cracked behind the screen. Lots of dead/broken pixels in both horizontal and vertical lines.
Worst part about it? (And I KNOW it was stupid move on my part, but I ordered a Runcore 32GB and 2GB of ram that I will be getting tomorrow, should have waited until I knew the laptop was good).
So what should I expect in the exhange process? I am going to press to do a cross-ship (I know they do this for XPS's).
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Nov 1, 2008
my laptops screen was damaged quite severely and im not sure if i should check my laptop for any other type of damage?
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May 25, 2009
Screen on a HP DV6500 cracked and need to replace it.
I have been searching online and found some good instructional sites and videos, and I think I can do this by myself.
Is is safe to buy screens on eBay? eBay saves me about $150 if I but it there...should I go for it or can anyone refer me some where else.
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Oct 16, 2008
I bought an Extenza 4420 a few weeks ago, and the screen cracked after only a week. I did not drop it or step on it or abuse it. Acer told me a replacement screen would cost $450 plus shipping costs. This doesn't seem right. The customer service at the store where I bought it, and also when I called Acer's customer service line offered no help at all.
My question is if there is anything I can do about it other than replacing the screen at my cost?
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May 2, 2009
I recently dropped my laptop from about a foot from the ground and the cylinder that connects the laptop to the lcd has cracked in 3 spots (1 major and two really tiny cracks) It seems as if the actual hinge to the lcd is still in good condition however. I have the extended warranty however I didn't buy the accidental damage protection. . The power button/cylinder had gotten dislodged a few months ago and i figure I can get these both fixed at the same time. . . Does anyone know how much sony would charge to fix/ know a way to get them to do the repairs for free?
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May 6, 2009
confirm that this LCD (see attachment)is cracked or at least needs to be replaced?
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Dec 22, 2008
Today I went to lift up laptop and pinched the LCD a little to hard and ended up cracking it right under the mounting screw.I have a white stripe about 2 inches wide, down the middle of the screen. Dumb I know.. I was wondering what the best thing to do is? Buy a replacement lcd or just get an external display since it is going on three years old.
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Sep 16, 2009
Aspire 7720-6604 Monitor Cracked. Is it easy to replace or should I send to shop? Where can I purchase a replacement and is there a special software to set it up again?
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Jan 10, 2009
my little acer netbook now looks like this:
Do you guys reckon its fixable at all, or is it a write-off
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Oct 20, 2009
I was trying to clean up my laptop inside since it was making too much noise and got hot very quickly. Reading around it could be due to bad air flow.
So when I took out my harddrive, i cracked a hard drive connecter. Now I am getting no disk found when I power up the laptop. Not sure why hp made this of plactic and so fragile. Even Acer has solid metal connecter. 10 year old Toshiba laptop has better disign. My drive connecter is from SUYIN and number is 78352.
Question is has anybody ran into this problem and sucessful in chagning only the connector. Looks like I might have to change the whole motherboard. It is only 1 year and would like to avoid sending it to HP if I can.
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Mar 22, 2010
My girlfriend bought an e6400 just over a year ago. We've noticed a small crack on the screen bezel close to the left hand hinge.
The laptop isn't used a great deal and is rarely moved form the table where it sits. I'm positive that the crack is a result of a defect rather than any 'abuse' the system has had.
Naturally I wished to take advantage of the 3 year warranty the machine has, but have just been told on the phone that the screen bezel is not covered.
Apparently:
- I don't have a 'complete care' warranty.
- The regular warranty I have only covers 'parts' of the machine.
- The bezel isn't one of those parts.
The guy on the phone was unable to point me to where the conditions of my warranty are spelt out.
Can anyone advise me on where I stand?
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Dec 5, 2008
I've found a source for the replacement part through EXTENSIVE research- and found an online user manual. I am not used to building/opening laptops, so I don't know whether
I'll need special tools to replace the broken back cover; are there any other parts I may need (such as hinges, antenna WiFi).
Is this even a job I should take on or is it pretty easy?
The LCD is fine- it's JUST the plastic cover I need to replace.
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Nov 24, 2009
[url]
Quote:
Apple's new Core i7-based iMac might be a performance monster, but it looks like the whole family's having some problems getting out of the gate: in addition to the previously-noted performance issues with the Core 2 Duo models, a quick glance across Apple's support forums and on other Mac boards around the web reveals that some machines are showing up DOA and / or with cracked screens. We're a little more familiar with the DOA issue, since the new i7 we just bought doesn't boot at all, but the cracked screen issue seems to be equally common and mostly affecting the bottom left corner, from what we can tell. Now, our review Core 2 Duo 27-inch iMac is perfectly fine, and Chris Ziegler's new Core i7 machine doesn't have any problems either, so these obviously aren't universal issues, but if you're about to stick one of these under the tree for someone it might be wise to do some surreptitious testing first.
Wouldn't surprise me if it was happening during shipping, the box my MBP came in had a big hole in it. (luckily it was double boxed) Maybe they have a problem with their packaging design.
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Jun 11, 2009
i have had my like MB for just over a year...so my warranty just ran out. i noted that the top case has started cracking around the edge, and asking my friends and people who has the macbook, this is a pretty common problem. but mine is getting pretty bad.
Do you think Apple would send me a replacement topcase and if so, how much would it cost. i don't know if anyone else has had this problem and asked for a replacement.
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Feb 13, 2009
is the sony FW35V(customizable) on the sony style uk site a 1920x1080 a dual lamp LCD?
it says 16.4" H1080 WXGA++ (1920 x 1080) Widescreen X-black LCD screen with built-in "Motion Eye" Digital Camera, but is it a 1920x1080 dual lamp, multiple lamp(how many?) orr single lamp? make sure its the fw35v not the fw35x. the fw35v is the one that costs £60 to upgrade the screen. the fw35x says HD1080 (1920x1080) X-black LCD with multiple lamp, which im guessing is a dual lamp LCD right? also is the Dual lamp worth it for £60?
what does it do? give brighter?, sharper?, more deep and rich colours? or something else?
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May 21, 2010
I am considering some laptops and the sony vaio is one of them. I have heard great things about the screen but it is glossy, something I have sworn off all these years. I have seeing reflections on my screen. how the anti-reflective screen performs?
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Apr 18, 2010
I just bought a brand new Sony Vaio VPCF11M1E and I have the following problem:
Because in normal stand the screen is very small, I enlarged it to x150%. Everything becomes bigger, but the following parts are blurry and absolutely not sharp:
-Pop ups, of programs and of windows itself (like advanced settings of something and then a new windows pops up, that one is then totally blurry; you can read it, but it is not the good resolution)
-Google chrome (and with that, all the internet pages)
-The google chrome on the desktop is also very blurry, while all the others, are still sharp (after the enlargement by 150%)
I have tried everything (32 bits colours is on, cleartype is on). I also did a system restore to the first days I bought the laptop and then it was on 100% so the resolution was excellent, but then I put it on 150% and again, the parts I mentioned above, were blurry.
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Nov 13, 2009
the fw series can be purchased with either the
16.4" VAIO Display (1600x900) or the
16.4" VAIO extra-wide HD display (1920x1080)
How much smaller is the text on the true HD screen? I will be using the laptop for charts so more pixels means more screen real estate means more charts. But if the text is difficult to read, then it is counterproductive.
Seeing the gridlines on the charts is also important so if I need a magnifying glass to see what's going on, then the TRUE HD screen is not worth it
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Apr 20, 2009
Still looking actively for a 11" Vaio laptop. Is TZ LCD screen sharper and crisper than TT LCD Screen ?
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Jul 9, 2009
Can anyone tell me if a Sony Vaio SZ Led screen, is the same as the SR Led screen
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Mar 23, 2010
I tried to go see a Z in person but Best Buy had none. They had another Sony laptop and frankly the screen was poor, with terrible light output and I checked to see if it was plugged in and had brightness cranked up. I have to think the Z has a different quality screen but wanted to hear it first here.
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May 24, 2010
any possibility of the sony z12 getting a bigger screen.. a 14" would make it the correct decision for me
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