Dell Latitude D620 :: Battery Not Recognized By BIOS Or XP Pro
May 26, 2008
I reinstalled my D620 from scratch (ie. formatted the disk) and reinstalled from the Dell supplied XP Pro media CD. I downloaded and installed all the relevant drivers. I have Intel wireless working, the nVidia card working at 1440x900 etc ... However, I can't seem to get the power/battery management to work. The D620 shows its battery light as green when the AC power is plugged in and the physical battery button lights up all the LEDs when pressed when the battery is partially/fully charged but neither the BIOS nor XP Pro recognize the battery.
Similarly, when the AC power is disconnected the battery works fine by itself for x hours but the power cord icon remains in the the taskbar and the battery light on the laptop glows orange as soon as the power is cord is disconnected. The LEDs on the battery itself however light up when the button is pressed on the physical battery. On reboot the BIOS also does not recognize there is a battery present and not does XP Pro.
In other words, everything works as expected of a laptop - except when totally wireless, how much juice/time I have left in the battery - this is fundamental to any portable device.
A few hours prior to the reinstall both XP Pro and the BIOS recognized the battery no problem and worked accurately and without fault - so I refuse to believe this is a bad battery. Somewhere there must be a driver to enable the BIOS and XP to recognize the battery ?
The battery works and both XP Pro and the BIOS were well aware of its existence prior to the reinstall a couple of hours earlier. All I did was to format the hard drive and initiate a totally fresh install of XP Pro - and installed the drivers downloaded from Dell based on the Service tag of the D620.
My D620 suddenly stopped working with an AC adaptor, won't charge the battery, won't operate without the battery. I have several AC adaptors and none of them work now. However, when docked the ac works fine and the battery charges with no issue.
We are having a serious problem with the battery that we replaced for one of the Dell laptops. The Laptop model is Dell Latitude `E5530. We were getting a message that the Battery has to be replaced and we bought this battery from one of the third party vendors.
It ran for 2 weeks and now it comes up with some weird messages. The laptop isn't detecting the battery at all. We had sent the battery back to the vendor but he says the battery works fine at their end.
having issues with my Dell Latitude E5440. The BIOS does not recognise it, I tested the HD with a external caddy and it works fine. I messed a lot with BIOS thinking it could be a settings but had no luck.
Having problems with the cursor, I have tried various Drivers but to no avail, so i replaced the Palmrest and the problem still exists, The bios recognises the Touchpad, can't figure out were the problem is coming from.
When I boot up my PC it comes to a screen expressing that the battery is critically low and the AC Adapter cannot charge properly, press F1 twice to continue.
The computer continues to boot up fine, but is running strictly off AC power. It boots up the same with or without the battery locked in. I even bought a used, but guaranteed functional battery and it had the same result.
After researching a lot online I saw a common solution is to update the Bios. Currently my system has Bios A01, and I have tried updating to A07, A11, and even A00 without luck. When running the executable in Windows 7, just before it flashes the system with a new bios I get fail message saying operation cannot complete because AC Adapter and battery must be present and functional.
So I found a guide online to create an MS-DOS startup boot drive, along with the Bios .exe's which can be run from MS-DOS. The system booted up into MS-DOS mode fine, but I received an error running the .exe, "Cannot run in DOS mode". I also tried to run the .exe with the /forceit command afterwards with no luck.
So at this point I don't know if my laptop simply needs a BIOS update, or if I have a faulty motherboard or battery sensor.
Ideally I'd like a solution to upgrade the bios without a battery that works and can resolve my problem. But if we can't find a solution, I need to know what needs to be fixed so I can repair my laptop through Dell's Out of Warranty Repair service.
trying to control the fan speed. I've tried i8kfangui31 but still no luck. Then I run the diagnostic software from Dell Support website, the result of the processor on/off test is error code 3700:011B -> my fan failed to slow down to 2500rpm. the fan keeps running at high speed (about 4500rpm). my bios is A10.
i recently bought a dell from craigslist a month or so ago and seemed to work fine, i recently installed ubuntu on it, i dont know if it has anything to do with my problem but anyways...
problem started when the laptop would shut off unexpectedly, but would start right back up fine.. i think it was due to overheating im not sure if the fan is working or not bcuz i hear no sounds coming from it. it showed a screen saying it shut down bcuz of it was getting too hot twice. i opened it up and checked for dust in the fan and cleaned it up. after it shut down about 3 or 4 times while using it, it wouldnt reboot. when i push the power button the three caps lock, number lock, and scroll lock will flash as does the power light then it will shut back down. occasionally it will boot and make it as far as the desktop screen then the screen will go black, but the lights will still be on as if the computer is still running, and i will have to hold the power button down to get it to turn off.
one thing i have noticed is that with the hard drive in the laptop it will make a beep noise then shutdown, if the hard drive is out it will shut down with no noise.
i have tried everything, i have reseated the ddr memory and tried running off just the power cable or just the battery with no success.
First want to say hi since this is my first post here, been a Thinkpad user for years(a regular member on thinkpad forums) but it died last week so I picked up a very nice D620 last night. So from now on you'll be seeing a lot of me here I got a great deal on a D620 w/2Ghz Intel Core Duo & 2gb of DDR2 ram,
it's coming with XP Pro but I've been running Windows 7 here on my Dell Desktop since around February(RC/beta version then bought Ultimate version when it was released) and I have to say I like it a lot and would love to install it on the D620 when it comes,
has anyone here installed Windows 7 on their D620 and if so and have any driver problems or issues of any kind?? Thanks in advance and sure nice to be here...
My laptop (Latitude D620) is driving me..How do I turn off the touchpad and disable the top row (between touchpad and spacebar) of mouse buttons? When ever I'm in Word, or composing an email, the cursor moves up into previously typed text and starts typing from there instead of where I was at. I suspect it is the touchpad or the 'mouse' buttons between the touchpad and the space bar. On a ThinkPad there was way to turn off the touchpad, but still leave the joystick/pointer enabled. But I need to also disable the top row of mouse buttons.
In other words what I want is a set up where the joystick/pointer works and the bottom row (below the touchpad) of mouse buttons works, but not the touch pad itself, or the top row of buttons.It sounds funny, but it has become a severe productivity issue. The cursor jumping has happened 7 times just in this one email !!
After killing my old battery, my Latitude E6500 is refusing to detect the new battery I bought for it. It will run off the battery if I disconnect the AC, but will not charge, I have been using a co-worker's E6500 to recharge it.
I have been instructed to run the E6500 Bios flash, however since the computer does not detect the battery, it will not allow me to proceed with the flash. /forceit does not work. Are there any other command line variables I can use to make the bios upgrade perform without a battery check?
I had never thought too much about the temperature in my laptop averaging about 134F (57C), but after I upgraded my desktop to an E6700 and it was running at about 86F (30C), I figured I'd take a second look at my laptop
My latitude d620 screen goes black if i have the charger hooked up and i move it it doesnt do this if i move it on battery and i hooked it up to a monitor and the video went off on there too when i moved it.
I arrange of one latitude D620. I have not the access to be able to modify things as the startup of the system in the first one on the CD-ROM because I do not know any more the Admin password. What is the default admin password account of one latitude d620. Either how can i make to cancel the former admin password?
There seems to be a bug in the A06 BIOS update for the Latitude D600. The power supply that shipped with the machine is Model AA22850 for the PA-12 family. This power supply charged the battery fine when I received the computer. I updated the BIOS recently to A06 version and then started receiving a BIOS error upon boot up saying that it did not recognize the power supply. I replied to the error message and went into the BIOS setup and sure enough the battery status was not showing as charging. There green charging LED no longer was lit up and upon going into Windows and looking in the Power options in control panel the battery was not showing charging as well.
We happened to have a power supply for a Latitude D800 at the office and I plugged it in and it started charging the battery immediately. I also did not receive a BIOS error on boot either. That power supply is for the PA-10 family and has more current output. Evidently this new A06 BIOS is looking for that power supply. So....I have to get a larger power supply to have my system now charge.
For me it happens when I shut the laptop screen and open it again right away. If I wait a few beats before I open it, the screen lights up again just fine.
But if I open it right away after closing it, the screen goes blank, though the laptop seems to be running just fine.
Hitting Fn-CRT/LCD does nothing, nor do any other of the function keys. I even tried hooking up an external monitor and banging away at the CRT/LCD combo, but the external monitor is just as blank as the laptop LCD.
Hard power-down will restart the laptop and the screen comes back fine, but you've lost any unsaved work .....
I have an old Dell Latitude D620 which is on its last legs.I want to wipe everything off it so I can get rid of it safely. The Internet tells me to press F8 on start up then go into Repair your Computer but I don't have this option on the menu. Other searches say to insert the start up CD but I cant find this anywhere.I am running Windows XP.
I have a D620 Latitude. Two days ago I had it on stand-by mode and I restart it. The screen was blurry/offset with pink lines appearing in certain blueish areas. I saw also that there was a message coming out of the notification area at the bottom right saying that the virtual memory was low. To make you understand what I mean by offset, when I right the letter "I" I can see a ghosting effect with a second "I" appearing next it. So what I see is almost an "II". It is as if 50% of the pixel information are tranferred to a few pixels to the left or right.
OK so I did my search and found the DELL support [URL] .....
I checked and updated the drivers to the proposed (BIOS to A08 and NVIDIA to A10) but nothing.I then had a look at the BIOS and I could see also some distortion. I guess that means that there are hardware issues. I then run the diagnostics on the BIOS and it gave me two errors DST 1000-1046 which I guess it means that there is some sort of driver issue. I run the chdsk /f and it found no errors to fix. So am stiull trying to understand if this is a hardware or software issue. I have not yet the wire to make the connection to another display. I saw an article on the web from someone who made a change in a .inf file of NVIDIA claiming that this blurring/offset is because of missing information in the NVIDIA .inf file.
Whenever I connect AC adapter, display on my laptop goes black and it remians black even after I remove adapter. If I poweroff laptop while adapter connected and power on it again, the lights on keyborad just blinks and it shuts down. If I remove adapter and turn it on then it works fine.If I connect adapter while laptop is powered off then it charges the battery as usual .