Dell Latitude E5530 :: Battery Not Recognized
Nov 19, 2014
We are having a serious problem with the battery that we replaced for one of the Dell laptops. The Laptop model is Dell Latitude `E5530. We were getting a message that the Battery has to be replaced and we bought this battery from one of the third party vendors.
It ran for 2 weeks and now it comes up with some weird messages. The laptop isn't detecting the battery at all. We had sent the battery back to the vendor but he says the battery works fine at their end.
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May 26, 2008
I reinstalled my D620 from scratch (ie. formatted the disk) and reinstalled from the Dell supplied XP Pro media CD. I downloaded and installed all the relevant drivers. I have Intel wireless working, the nVidia card working at 1440x900 etc ... However, I can't seem to get the power/battery management to work. The D620 shows its battery light as green when the AC power is plugged in and the physical battery button lights up all the LEDs when pressed when the battery is partially/fully charged but neither the BIOS nor XP Pro recognize the battery.
Similarly, when the AC power is disconnected the battery works fine by itself for x hours but the power cord icon remains in the the taskbar and the battery light on the laptop glows orange as soon as the power is cord is disconnected. The LEDs on the battery itself however light up when the button is pressed on the physical battery. On reboot the BIOS also does not recognize there is a battery present and not does XP Pro.
In other words, everything works as expected of a laptop - except when totally wireless, how much juice/time I have left in the battery - this is fundamental to any portable device.
A few hours prior to the reinstall both XP Pro and the BIOS recognized the battery no problem and worked accurately and without fault - so I refuse to believe this is a bad battery. Somewhere there must be a driver to enable the BIOS and XP to recognize the battery ?
The battery works and both XP Pro and the BIOS were well aware of its existence prior to the reinstall a couple of hours earlier. All I did was to format the hard drive and initiate a totally fresh install of XP Pro - and installed the drivers downloaded from Dell based on the Service tag of the D620.
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Mar 8, 2013
When I first got my laptop, I was able to play all the CDs in order to download my software, etc. However, now it won't recognize any CD I put in or launch anything. I'm trying to install an Epson printer and I put in the software CD. Nothing will happen. I can hear it whiring and I keep thinking that it'll launch but nothing does. This is what it looks like with the CD in:
Doesn't even show up on the side bar. I can't have a laptop that can't even recognize CDs or DVDs.
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Nov 21, 2013
Updated Bios to A12 today, the system stated the updated was successful but after it's auto reboot it longer boots.
When you turn the system on the screen stays powered off (nothing on the screen, and no back light). The HD and WiFi lights stay on, the battery light flashes.
I've tried removing the battery and powering with just the mains adapter, I get the same problem.
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Jan 18, 2015
when I boot my laptop I get the Invalid partition table! error, how do I fix this?
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Dec 4, 2012
I can not install WiFi driver for Dell Lattitude E5530, Windows 7 Professional 64-bit.InstallShield Wizard aborted with this message:"This platform is not compatible with Intel(R) WiDi or the application is in use."I downloaded all drivers after giving the Service Tag of my laptop and installed then in the correct order. Only WiFi driver failed to install.
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Nov 18, 2014
I own a Dell Latitude E5530, which I bought used off eBay, and it was wiped to protect previous owner information, however, the owner did not reinstall Windows. I am getting the "C Prompt" as pictured below, and I would like to know how to reinstall Windows.
How to reinstall Windows with this popping up after BIOS?
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Mar 7, 2013
how I can activate the keyboard backlit light. Was part of my build. Tried Fn + right arrow and cntl + right arrow, but no change. I have latitude E5530 win 8.
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Apr 6, 2013
I use latitude E5530 Now, which have two hidden partition, one is no name, and it is 39MB and it have 100% space didn't use, ( OEM partition). Another one is called Recovery and it as 752MB and it is NTFS format and in the brackets it says system, active, main partition.
So what is the function of those two partition?
Can I delete the recovery partition? cause I need change a hard drive and I will made a recovery image.
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Jan 6, 2015
Okay, I can't get the "feature" of the touchpad to work where it "disables when a USB mouse is present"
Reason: There is a perpetual bluetooth mouse appearing in the device manager.
I actually have 3 mouse devices listed: Touchpad, HID-Compliant (bluetooth), and HID-Compliant (Wifi). Numbers 1 and 3 are correct. Number 2 is not really there,
When I pull the WiFi dongle, the #3 mouse correctly goes away, leaving me with two.
Clearly, the touchpad is detecting a "HID-Compliant" mouse "on bluetooth". BUT THERE IS NO MOUSE PAIRED. I tried to uninstall the bluetooth software from Add/Remove (or whatever Win7 calls it this year), but the device is still there. So I did an "uninstall" of the device in the device manager, and it comes back. (yes rebooting between all attempts)
So, something, somewhere, is claiming to be a mouse on the bluetooth stack. How do I make it go away, since it's not really there? Because it is causing the touchpad software to disable, thinking there is another device.
Additionally, when I forgot my mouse, I tried to activate the touchpad... Do you realize that it is completely *impossible* to manipulate the user interface to the Tochpad applet in the control panel without a mouse in the first place??? You cannot make the "save" button activate. This is the ultimate in poor usage design.
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Mar 28, 2013
Just tried to use my SD reader on my D4300 which I have had almost 2 years. It was upgraded from Vista Business to Win 7. The SD Card reader is not recognized at all!I I rebooted to look at the config, and it is checked off in the configuration. I have gone back through the Dell drivers area and do not find anything specific for the SD reader....
How to make this SD Card reader work?
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Feb 10, 2013
Dell D610, reinstalled Windows XP. Downloaded NSS from Utilities disk and the rest of the drivers from USB drive saved before re-install (C:Dell/Drivers)
The drivers are not being recognized by the computer after several restarts. Thsi my first reformatting of Disk. I would like determining what is causing the problem.
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Dec 31, 2014
having issues with my Dell Latitude E5440. The BIOS does not recognise it, I tested the HD with a external caddy and it works fine. I messed a lot with BIOS thinking it could be a settings but had no luck.
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Sep 13, 2014
Having problems with the cursor, I have tried various Drivers but to no avail, so i replaced the Palmrest and the problem still exists, The bios recognises the Touchpad, can't figure out were the problem is coming from.
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May 14, 2013
My laptop is plugged in and not charging. I have run a bios and it says that the battery is a non dell battery (even though i have not tampered with the computer at all). I have only had the computer for 5 months. If the battery failed after 2 years yeah that might be acceptable but only 5 months?!?!?! I now cannot use it without plugging it in.
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Jan 28, 2015
All of the sudden the battery stopped charging and the official dell AC Adapter, that shipped with the laptop, is listed as Unknown in the BIOS. I understand this happens because somewhere on the way the info from the pin that (for no good reason) identifies the AC adapter does not reach the charging circuit. This is supposed to be a safety mechanism (that no other manufacturer uses) that is obviously just an attack on off-brand chargers .The laptop is working fine (except for charging) as long as the AC adapter is connected.
What I did so far:
notice I'm out of warranty
try different power outlets
try different AC adapter
Check battery health (it's fine)
replace Power Jack
Voodoo
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Jul 2, 2009
I've run into this issue twice already... once on 1 computer and another on this same one. It's the one where the battery is not recognized and there is an "X" where the battery icon is.
I've done all the Software Updates, Batter Update 1.3, and tried resetting the PRAM. So far none of these have worked. Now I'm out of ideas. Before after going thru those steps, the problem would be fixed... not so this time.
I know they extended the warranty and were replacing the batteries for free, but not sure this one would be covered under that.
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Dec 5, 2012
Have recently purchased a new 14z. When I turn on the ultrabook, with no power cable plugged in - I get a message telling
me that the Battery is not recognized, and that I should press F1 to continue or F2 to go to the Setup screen. Pressing F1 boots
the ultrabook as normal. It seems a strange message to get. Ultrabook was purchased direct from Dell about 4 weeks ago, and
BIOS is A06 (latest).
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Jul 15, 2008
Alright I am a long time user of Dell products, and have in the past had problems with them, but they have been easily fixable by either replacement parts or a quick look at a FAQ or messageboard for Info. My INSPIRON 1501 is not recognizing my battery. The battery is fine (checked it in my brothers computer), and I have checked other people's posts with the same problem and tried the fixes but nothing worked. I have tried to do the BIOS update (A16) that worked probperly but did not fix the problem.
While watching a movie I got a message telling me that my battery is not recognized. The battery is stuck at a 97% charge (or so the computer says) and the battery light is not light up (it flashes on sporadically but not consistant at all). The BIOS did fix the message at startup saying the battery isn't recognized but still if I remove the AC power cord or unplug the computer it powers right down and will not start-up unless plugged in.
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Feb 21, 2013
When I boot up my PC it comes to a screen expressing that the battery is critically low and the AC Adapter cannot charge properly, press F1 twice to continue.
The computer continues to boot up fine, but is running strictly off AC power. It boots up the same with or without the battery locked in. I even bought a used, but guaranteed functional battery and it had the same result.
After researching a lot online I saw a common solution is to update the Bios. Currently my system has Bios A01, and I have tried updating to A07, A11, and even A00 without luck. When running the executable in Windows 7, just before it flashes the system with a new bios I get fail message saying operation cannot complete because AC Adapter and battery must be present and functional.
So I found a guide online to create an MS-DOS startup boot drive, along with the Bios .exe's which can be run from MS-DOS. The system booted up into MS-DOS mode fine, but I received an error running the .exe, "Cannot run in DOS mode". I also tried to run the .exe with the /forceit command afterwards with no luck.
So at this point I don't know if my laptop simply needs a BIOS update, or if I have a faulty motherboard or battery sensor.
Ideally I'd like a solution to upgrade the bios without a battery that works and can resolve my problem. But if we can't find a solution, I need to know what needs to be fixed so I can repair my laptop through Dell's Out of Warranty Repair service.
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Oct 22, 2012
My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.
I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?
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Mar 28, 2013
My Vostro 3400 running Windows 7 downloaded a number of Microsoft updates this morning and afterwards would not recognise the battery.
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Mar 25, 2013
My wife has an Inspiron Mini 10 which I damaged seeing if I could upgrade the RAM. So I bought another mobo and fitted it in, plugged it in and turned it on. After so long we were told that the battery was running low and wouldn't charge. After it shut down we got the OLOD and have tried using a USB drive to flash the BIOS using HP USB key utility but there wasn't enough power left in the battery to do anything.
Next I bought a new battery which has about 37% on it but we're still getting the OLOD after booting up and down a few times.
From what I can gather from searching the web, I need to flash the BIOS but I can't find a way of doing this as the BIOS files from Dell are .exe and isn't recognised when I boot from the USB stick as it's looking for a .bin file.
It has occurred to us that maybe the drivers (we have Win7 32bit installed) aren't there.
What we should do with the remaining battery power? We don't have enough to experiment.
1/ install drivers?... if so how do we do this without a floppy drive or disc drive?
2/Would a fresh install of Windows fix this problem?
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Apr 26, 2013
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.
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Jan 25, 2015
Refurbished Laptop - latitude E6410. The battery light contrantly flashes on the Battery five or Six solid blue lights - Then three flashing lights.In addition, the Light on the Computer ( ) and the desk top icon for the power adaptor cord /battery says" Plugged in - Not charging".I ran the Dell Diagnostics (Fn key at bootup) but it found no problems.is the battery dead?
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May 8, 2009
I have been reading about people getting so many hours out of their E6400. I have the 9 cell battery and running the screen on the lowest setting, Bluetooth off and wifi on im getting close to 6 and a half hours of battery life. Is this normal....
I heard about doing a clean install, what does this do, and what benefits would i be achieving by doing this?..
Is there anything else i can do to get a little more juice out of the battery when i need it? I plan to have wifi on most of the time when it is being used. Basic web-surfing and Microsoft word...
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Jan 15, 2010
my dad gave me his old e6400 as his job paid him a brand new hp elitebook with all the bells and whistles, after checking my new toy, I found out that the battery if pretty much dead.
The bios reports that it's damaged and Ubuntu says it can only hold 25% of the original charge... And it only lasts 20 minutes .
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Nov 9, 2009
Last week I replaced both the CMOS battery and the laptop battery.
The laptop worked perfectly while running on the battery. Then according to the instructions that came with the battery,
I changed all the power settings to never and allowed the battery to completely discharge. I then recharged it fully.
Now however the laptop will not boot up or even run at all on battery power. If the laptop is plugged into the AC adapter, all is well.
As soon as you unplug the adapter, the laptop shut off.
The battery is showing to be 100% charged.
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Aug 28, 2009
I have a Dell Latitude D620 and I replaced the battery about a year ago. Now the Power Meter reads that the battery is connected and is charging but if I unplug the power,
the laptop immediately shuts off. It seems like the connection may not be good, but I have checked it several times and it looks fine.
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Dec 7, 2009
I have a Latitude E6400 running Windows 7.
Just booted up my machine: for some reason the battery LED light is flashing. The battery seems to be charging and if I take out the power chord, the computer keeps on running on battery power.
Update: when the battery completed charging, the battery LED just switched off.
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