Dell Latitude E5500 :: Screen That Could Only Be Seen With Correct Reflected Light
Mar 18, 2013
I was asked to take a look at an E5500. This is what I found:
a) a screen that could only be seen with the correct reflected light; and
b) outboard screen working perfectly.
This is what I did:
a) tried a known replacement inverter board and this didn't solve the problem;
b) tried a known working LCD screen and this didn't work;
c) checked the video cable and it looks fine; and
d) since there's no screen switch that might be stuck and I'm assuming that all functions are software controlled.
I did a clean install of xp pro. Still no good. I looked for a SMD e.g. a fuse and found none.
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Feb 25, 2013
When I boot my laptop the screen stays blank. You here the start up but screen still black as if not started. The blue symbol on F4 key lights up a 9 in a lock!! How I can get the screen to work?
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Feb 23, 2010
I have an E5500 I purchsed from my cousin who has no clue what he did with any of his documentation.
After contacting Dell and finding there are NO serrvice tags on my laptop and their auto system cant find it but they can find my windows key as valid.
I want to wipe it install Windows 7, where can i get the correct drivers? i have been to dell support but it
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Apr 10, 2009
The HDD LED is constantly blinking with one second frequency. I'm using WIN XP, this blinking can not be seen in BIOS, but I can see it with a Live XP, and it's also blinking when XP install starts, but there are not any processes.
Because of the mentioned reasons, this could not be because of indexing, or pagefile (additionally I have tried to turn them off, and blinking remained)..
I've reported this issue to Dell, and the HDD was replaced, but I still can experience the blinking., if you have experienced an issu like this.
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Feb 12, 2009
All I can tell from the product listings on the Dell website is the 6500 is available in Blue and Red optionally. Are there any hardware differences? The screen options seem different too, but I can't tell anything else.
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Aug 30, 2012
I have a Dell Lat E 5500 - It has been running great for 3 years. Suddenly it says the adapter cord is plugged in, but it is not charging. I have tested this with 2 diferent batteries I got and get the same thing. It just is out of the blue
I also get a warning when I boot up about not being able to recognize the AC Adapter. Not sure what is causing this. Really frustrating.
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Oct 24, 2011
I have a Latitude E6510 that will not start. When pressing the power button, the power light goes on for about 5 seconds and then turns off. I also notice the battery light flashes a few times when re-connecting the AC adapter.
Removed the battery, held in the power button 30 seconds, but still not working.
We have had this laptop about 6 months. About a month ago, it exhibited this problem. After talking to Dell Support, they recommended a system board replacement. The laptop was sent in and the board was replaced. When I got it back and tried to start it for the first time, it did the same thing. I then pressed the Latitude "ON" button, and the laptop started.
Now it is doing the same thing, and I find it hard to believe that another system board is bad. I am suspicious about this "ON" feature, that maybe the laptop is "stuck" or something trying to get into the "ON" mode. Or maybe it is just trying to get into "ON" mode.
I am not sure what the "ON" feature does, but I have noticed a few other posts on the internet of users having the exact same problem. Again--I find it hard to believe a second system board could be bad.
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Feb 10, 2014
I was wondering what the correct resolutions are of the 3 available screens on the customizing page of the Lenovo E540. I can't find it anywhere and I really want them for comparing.
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Jan 29, 2009
I have a new Dell Latitude. When I first started working with it, a box asked if I wanted the screen to adjust to ambient light. Being new at this, I said yes. Now, I have a monitor which is constantly getting brighter and dimmer even within a few seconds.
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Oct 1, 2008
My Latitude D800 laptop recently had trouble to turn on. When pressed the power button (no matter how hrad or hard long to press), nothing happened, totally dead, power light didn't turn on at all. I tried with battery (two batteries) only, AC power only and both, same thing, but sometimes it could be turned on when I waited for a while or came back later and tried again.
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Mar 7, 2013
how I can activate the keyboard backlit light. Was part of my build. Tried Fn + right arrow and cntl + right arrow, but no change. I have latitude E5530 win 8.
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Apr 23, 2013
back lite keyboard doesn't work ....it was working properly 2 days before...
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Apr 5, 2013
I have a Dell E4310, about 2 years old. When I connect the charger just to a power socket the green light on the charger comes on but when I plug the other end into the laptop the green light on the charger goes off, I have taken the battery off the laptop and it still does the same thing, and in both cases the laptop will not power up and no light appears on it.
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Dec 7, 2014
I have 130W(model DA130PE1-00) dell orginal PSU and dell e6540.
When i plug in PSU into my notebook, then i turn it on, and after windows loads, it starting to make strange noise. after it warm up to 30 deegres of celsius, it stops making it
I have noticed that loudness of the noise is inversly proportional to load and temperature. When PSU is cold and notebook is idling - it makes the strange noise. When PSU cold and noteboot is under moderate load - it stops making it. When PSU is warm (about 30 deegres of celsius) and is idling - i need to PSU at front of my ear.
The noise seems to coming from AC connector's side (Where PSU have connector for AC cable). PSU doesn't make this noise when i put it off from notebook.
Why PSU does make such noise? Why it is inversly proportional to temperature and load ? This is dangerous to me and my notebook ?
Exactly it looks like:
1. I turn on my notebook under AC, the PSU is making "click sound" till it become warmer.
2. After that there is buzzing sound, that is not as loud as clicking (i have to put ear at front of my PSU), and the buzzing sound is inversly proportional to load of the PSU.
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Jan 28, 2010
One of my users brought me this issue the other day. He is using a Latitude D830 laptop with a D/port docking station. With or without the laptop docked, The power button on the docking station flashes Orange and Green when powered. I've swapped power bricks for the dock. The laptop still seems to charge while being docked. After swapping the dock, the new dock is fine.
What might be causing it? Is the dock dead? Could it be a failed port on the docking station?
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Apr 10, 2009
I'm worrying because of the following issue on my new E5500:
The HDD LED is constantly blinking with one second frequency. I'm using WIN XP, this blinking can not be seen in BIOS, but I can see it with a Live XP, and it's also blinking when XP install starts,
but there are not any processes.Because of the mentioned reasons, this could not be because of indexing, or pagefile (additionally I have tried to turn them off, and blinking remained)
I've reported this issue to Dell, and the HDD was replaced, but I still can experience the blinking.
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May 14, 2014
HP 17t-2100 CTO screen is light, or lines, horizontal across screen.
LM125AV
How to remove the screen from the base of the notebook, and how to test cable, or LCD screen itself? Is replacing the LCD screen the correct option?
Running Win7 64bit
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Jun 19, 2009
For some reason I can't search or I would have done that first so I apologize if this has been beaten to death. I placed an order for a Latitude E5500 with 4G of memory and the 2.4g processor.
One question that I asked of the online chat people was if it would support a dual monitor set up with the onboard gpu (I didn't have an option for an upgrade on the 5500).
The first guy said no, my salesperson on the phone said yes, absolutely although unless I buy a dock one of the monitors would have to be my laptop lcd, and just to break the tie I asked another online sales person and he said absolutely not!
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Jan 25, 2015
Refurbished Laptop - latitude E6410. The battery light contrantly flashes on the Battery five or Six solid blue lights - Then three flashing lights.In addition, the Light on the Computer ( ) and the desk top icon for the power adaptor cord /battery says" Plugged in - Not charging".I ran the Dell Diagnostics (Fn key at bootup) but it found no problems.is the battery dead?
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Apr 9, 2013
I have a dell inspiron 1501. Screen wont light up. Iwas working fine i took it to my sons and now no screen. I've removed battery ..plugged in charger still nothing. I have a 2nd dell vostro 1000. I tried that charger from that computer , still nothing and that charger well both are good. Iget a faint tweek of light for a split second the three green light flash but no screen ....
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Apr 24, 2010
Recently I broke the screen on my laptop and I have purchased and received a replacement Dell Inspiron 15.6" Matte 1600x900 LED screen from an internet retailer.
The problem is that when I connected it to the laptop first time it did not work, I figured out there was a loose connection for my flex cable (my bad), then I made the connection firm and I got my new screen working perfectly! I got happy and screwed back the screen. Before assembling everything back, just tried it again and damn - the picture became very-very dark. I mean, no colorful details on the screen - I do see a picture but it is shades of dark grey - i can hardly see something there but again, the picture is there. I don't know much about LED screens but I would say it looks like there is no "backlight" or something like that.
Note, when I switch to the external monitor - everything is fine. First I thought the culprit is the flexible LED cable that goes from the motherboard to the LED screen. I just thought that maybe I broke the cable or its connection when I was disconnecting/connecting my LED screen. I figured out the cable part number (R267J) and ordered a new one from Dell. Once it arrived, I tried it - the same problem . So right now I definitely know the following:
1. The replacement LED screen must be good cause I saw it working and it is actually showing something, just there is a lack of brightness or "backlight"
2. The LED flex cable is good (I have the old and new one - they work the same)
3. The external LCD monitor connected via VGA works well - so it looks like the video controller is OK
Guys, what should I try next?
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Jan 28, 2013
I'm having problems with my inspiron mini,when I am turning laptop on I'm only getting a black screen,the LED light is on.after researching online I have tried several methods 2 get it 2 work but still getting nothing...
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Nov 16, 2014
I have a Dell Inspiron 5521 laptop. it does not boot. No light on screen at all. on power on it makes a loud clicking sound that seems to comes through the speakers. it has seven distinct clicks, a pause and seven clicks a again. I have removed the hard drive and it does the same thing.
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Apr 2, 2013
My laptop was working fine till yesterday night. I had left it with the power cable connected and it had gone to sleep. Today morning I tried to switch it on but the screen wont show anything. I switced it off (using press and hold the power button) and now the laptop wont start. When I press the power button, the power light comes on, the hard-disk light switches on for a second and turns off and the screen is always blank. This happens regardless of the laptop being connect using battery or power cable. I have tried pressing the Fn key along with the lcd screen key and the screen did show up some tests in a blue screen and they were all a pass. But when i try to do a nromal boot, the screen never shows anything.
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Nov 5, 2009
I had been having some monitor distortion issues on my Dell XPS m1210 so yesterday I downloaded the nVidia GeForce Go 7400 from the Dell support website. Now I have even bigger issues. Upon restarting, I was left with a black screen and am not able to do anything. I don't even get a Dell screen to try launching the F8 or F12 tools at startup. The hard drive light is on and the notebook sounds ok but the screen is blank.
I tried to get to the diagnostic tools by using the CD and no luck that route either. I also read that I could try reinstalling Vista. Is that my only other option at this point?
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Nov 22, 2014
I am getting a white screen with some light blue horizontal lines. I've do a hard shut down and restart but same result. At one point I did see half of the normal start up screen but it faded away to white.
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Apr 9, 2009
Well got my third E6400 and third unit that had a CCFL from the outlet when ordered a system with LED. Got a hold tech support
they overnighted a new screen T661h which is a CMO. Bezel a RK149 and a Y793H assy back cover which has a inverter
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Sep 3, 2014
we just got a new Dell 15 3542 for our son for school..
1) Which is the correct size SSD for his laptop? 7mm, 9mm, etc
2) Which Dell drivers would I need to load onto the install after installing Win 7? Audio, video, network drivers?
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Mar 9, 2009
I broke the hinge of the laptop's lcd. I replace the hinge, there was a cable that was broken, I realize that cable was not related to the lcd since it was connect to the wireless network chip.
I made sure all the lcd cable are plug in the laptop motherboard.
On the back of the lcd, there was white tape and it said do not touch, I accidentally touch this by mistake. I don't know if this is really serious.
Now, the laptop does not have any picture, but the light is on, the lcd has a grayish color, its like its about to load, but no image comes up.
This issue occurred during the hinge breaking.
I hope I didn't break the lcd.
Model is dv2037us.
The laptop is fine if I hook it up to a monitor via vga port.
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Jan 23, 2012
I have a Dell Inspirion 1526 that when I turn on the laptop, the blue power light comes on and the lights all come on but the screen is black. I here my laptop running but it looks like my screen just stopped working. I wasnt sure what it was so I bought a new battery to see if that was the problem and the screen still does not come on. I had this laptop for about 3 years and thought it was the battery or charger and its not.
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