Lenovo Z410 P/Y/Z Series :: Shuts Down When Playing - Not Overheating
Oct 6, 2014
I have been using this for 4-6 months this happened before and i bought it to the service center i bought it there twice, and now today it still shuting down while playing not overheating but this pop up shows up when i start it again, whats wrong and Under my laptop is a air condition running under it so not overheating.
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Feb 3, 2015
I have some problems with my 3 and an half year old laptop. When I play games on it, it get so warm that it instantly shuts down. Normally it's around 100 degrees but it sometimes goes up to 103 - 104. I also have an extra cooler, 200 x 200 x 20mm, 850 RPM which doesn't seem to work that much. My computer usually turns off 2 -3 times a day and that is really annoying and I don't want to damage my computer.....
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Apr 1, 2014
I just got a new Z410 last week and yesterday the touchpad no longer shows up in device manager but has been replaced with an unknown device. Reinstalling the driver or restarting has had no effect.
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Mar 31, 2014
My lenovo z410 runs games (also new "Watch Dogs") realy good only with ac power plugged in.
When I try to play (not only WD also "americas army proving grounds" but its not the point) without ac [lugged in the game is super slow!
Another point:
ac plugged in -> fan works fast.
ac not plugged in -> fan works a lot slower
How can i change settings so i can play without AC plugged in?
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May 3, 2009
I have an Aspire 1694wlmi with a 2GHz Pentium M, a Mobility Radeon x700 (256mb) and 1GB of ram. I run Win XP with SP3. I didn't do anything to the comp apart from removing its crappy built-in wlan adapter.
The issue is this: whenever I play any game (even as undemanding as UT99) the laptop just shuts down without warning. This even happens playing 8ballclub's billiards sim in window mode for instance.
The whole thing started happening occasionally a long time ago (with Rome Total War at first). Right now, it happens always and very very soon after starting the game (i.e. less than a minute).
I have noticed that the CPU usage jumps to 100% as soon as I launch the game and stays there until shutdown (but this is supposed to be normal, yes?). Also, I tried stopping all non-essential processes (of which there weren't that many to begin with) and the CPU usage is around 0-4% when idle.
I have also opened the lid and look for dust - none there (neither around the processor nor around the graphics adapter)
I tried updating the ATI drivers, but since the Radeon is included in all Acers, it won't let you update the drivers - and Acer doesn't provide updates either. I have installed the Catalyst Control Center...
People have associated such problems with viruses. I use Avast which finds no viruses (I'm installing Kaspersky next).
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Mar 6, 2013
about the last week now whenever I play games such as WOW and Far Cry 3 It will start off fine and about a minute - 2 minutes later the game will start to slow down right to less than 1 frame a second I also get keyboard and mouse latency when this happens, and when that starts happening my computer will unexpectedly shutdown.I have the latest driver for my GPU, My computer doesn't feel hot at all when this happens which makes me think it might not be an overheating issue and it only happens when playing games, I can do video editing and rendering just fine along with all the basic computer uses such as file transfer, watching videos, listening to music and browsing without any problem. I pulled my Laptop apart thinking it might just be dust build-up and their was a fair bit of dust clogging up the air vent along the side of my laptop, I cleaned that all out and the air started flowing better from the vent. Thinking that was the problem I turned my laptop back on and it done the same thing while playing games.I'm not sure how to tell If it is a heat issue because there is no separate fan for the cpu or gpu and I can't get temperature readings because my computer slows down too much and then shuts down.Computer Specs:Dell XPS 17 L702x
Windows 7 Home Premium x64
nVidia GeForce GT 555M with 3GB of vRAMIntel HD Graphics Family 2nd Generation, (the GT 555M is set to default though) 6GB DDR3 [PC3-10600] RAMIntel Core i7 2670QM @ 2.20 GHzMB: Dell Inc. 0XN71K FAB1, I'm not even 100% sure if it's the GPU because my system doesn't feel hot when my Laptop shuts down.
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Jan 18, 2009
I say 'playing' because I never actually get there. Say, Im on the train, and I'll want to play something.. Assassins Creed. I load it up, loading screen is fine, the little video opening is fine, as soon as it comes to actually rendering the graphics it jsut turns itself off. I plug it in at home and it runs beautifully, but as soon as I unplug that power cable, the whole thing just turns off.
It reports a windows error after this, but there is nothing in the error log telling me what shut it down. I KNOW this isn't overheating because I can play it fine on power and although it gets hot when playing gfx intense games it has never turned itself offdue to that.
The games I can play on battery are WoW and Cimcity 4 and audiosurf (although that lags alot on battery :) xD
The games I cannot are Assassins Creed and Devil may Cry 4.
Is this a power issue?
I have tried on multiple power settings and it still likes to turn off when I want to play these games. It may be a GPU power issue?
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Oct 18, 2014
Any full screen game shuts my computer down after 5 minutes of play. I have changed my antivirus to game mode, checked with the company that I was getting the majority of my games from. Is there any way to stop this?
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Mar 5, 2014
This has been happening for a few months. Doesn't do it every time. Now out of waranty.
Closing the lid or sleep mode via Win 7 shut down works. But later and sometimes immediately, when I lift the lid I have to power up and boot. Found on the forum that there is a Intel bios option? Haven't checked that yet. But; this is an AMD unit.
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Jul 1, 2014
When I unplug it, the laptop immediately shuts off.
The battery also only charges up to 92% and doesn't go any higher.
Does this mean my battery is faulty and needs to be replaced?
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Apr 22, 2014
I just bought a new Y510p and added the second gpu the day after I received the package. Was working alright until I tried playing BF3 and Crysis 3. Every time I try to play, the laptop goes on battery by itself even when is plugged-in. Then after the game starts to lag, I need to quit the game and disconnect and re-connect the cable for it to recognize that is plugged-in. Don't know if it has something to do with my power plan (high performance, optimized battery health) or what.
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Jul 22, 2014
For about week I have problems with sound device, so that no sound is played. When I start my notebook it works few minutes, then it stops and when I wanna to test it it gives me error message:
"The device is being used by another application. Please close any devices that are playing audio to this device and then try again.", even when I have no programs running.
I tried all solutions that I found. Disable device, enable divace, restart Windows audio service, Troubleshooter. One think that work (sometimes) is to restart my notebook. But constantly restarting isn't quite the solution I'm satisfied with.
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Feb 17, 2014
I just installed the 8.1 update. It now seems that my laptop shuts off when idle It did not do this on 8....
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Jun 20, 2014
I bought a Lenovo Y510P 4 days ago. The laptop is amazing and i love it execpt for one proble,... while playing games i get a message about every 5 minutes saying that my ram is full and to exit out of the game
i have my virtual memory setting set to No page file for both of the things that i could change the setting to (there were only two different things in the virtual memory options which where Windows 8 and (lenovo)).
what should i set windows 8 and Lenovos virutal memory usage to? i thought i was suppost to select no page file but that has not worked.
i have 8gb of ram and while gaming 60 percent of it is being used so i know its not full
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Dec 6, 2014
My laptop was working fine but then 5 minutes later after I shut down, I realized I forgot something so I started it back up again to find that after the Lenovo logo screen I would get a Fan Error message and the laptop shuts back down. Now I can't get into my computer at all.
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Jun 23, 2014
I've bought a Lenovo G575 three years ago, my warranty isn't active anymore. The fan in my laptop stopped working yesterday, and now when I do something that is CPU intensive, the Laptop shuts down because of the overheat.
Is there a way to buy a new fan? Should I open the laptop and take a look at the fan, to see if it can be fixed without changing the fan.
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Dec 2, 2014
I have an Acer Aspire V3-551 which is having an overheating problem. However, it only overheats when I am playing some game and the laptop is plugged in. It will not over heat when the computer is on battery only. It shouldn't be the power cord because I have bought a new one since the problem started. Also, the heating seems to be coming from where the fan is.
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Jun 22, 2014
For 2 weeks or more now, my network is giving me lagspikes/disconnect when playing online games like League of Legends every time there is a bit more action on the map(ping goes to 900+).
Have windows 8.1..I am using Wi-Fi, here's a screenshot of my drivers.I dont have this problem in another city, where I'm studying(I insert cable there for connection(campus network)).Also here at home, my brother has the exact same computer and w8.1 and he doesnt have any connection issues.
I dont have torrents, antivirus updates or any of that going on while playing.We have maybe 4 computers and probably 1-2 phones using the net aswell, but that doesn't seem to be the case, as I said these problems should have occurred with my brother's computer aswell? Also when these devices are not in the house, I still suffer from lagspikes.
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Nov 17, 2013
I bought my ideapad month ago and had some problems. It is gt 755m sli model.
While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube.
I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.
Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.
I bought this laptop mainly for gaming so this problem gets really annoying.
Link to picture....
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Apr 15, 2014
Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.
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May 1, 2009
I have a y550 ideapad (gpu gt 130m) and i have a problem which is similar to others: when i play a game, after sometimes, from 5min to more than one hour, the pc crashes (black screen, but with backlight, harddisk still running, sound buffer played again and again, no response from keyboard) and i have to switch off the computer to start it again and everything is ok.
So i have tested my ram and gpu ram, no problem
I test the temperature - log of gpu-z: Ok except one thing, at the very end, just before the crash, the GPU memory clock goes from 799.2 (which is the speed during gaming) to 800.00Mhz and the temperature goes from 66°C to 255°C instantly. So there is the bug, software bug?
I want to manage the speed of the gpu memory (to put it max to 799.2) but there is nothing in the BIOS....
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Nov 27, 2014
I have been using dell inspiron 3521 for a year now and my warranty expired recently. After two three days of warranty expiration my laptop started to overheat when i played fifa 14 and shutdown unexpectedly in the middle of the game. The game worked smoothly for hours when i used to play it before my warranty expiration date.
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Nov 17, 2014
I have found that when playing games like Far Cry 3 or Dragon Age: Inquisition, my Y410 will shutoff at random points..Here is the event log leading up to that.
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
I do have the auxilary fan installed.
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Feb 11, 2012
I've bought the Lenovo Y560 laptop ~1.5 years ago and I've been very satisfied with its performace overall, but I've recently noticed, it overheats and shuts down when playing newer games (doesnt appear in games like WoW or LoL or similar low end system req games). And we all know why we bought such a high performance machine (and it isnt to use Facebook).
I've installed Hardware Monitor and my idle temperatures on my i7 are ~60 degrees and my GPU is ~55 degrees. Seems pretty ok I guess. Under heavy load, they exceed 97 degrees and thats when the system shuts down, beacuse of thermal protection.
I've tried testing with bios 71 and bios 59, but the problems persist and I didnt really notice much of a difference, but I have read that under some bios the fan doesnt go over a certain %, but never reaches 100% speed. I've also updated GPU drivers and energy management thingy.
Now, I have come to two solutions - I am going to clean the pc today, apply new thermal paste and blow out the dust and stuff. The other is, but I dont really want to do it, is to cut the blue wire that is the fan control one, but then the fan would be at 100% constantly, which is just not needed (noise and stuff).
Those underload temperatures are measured with my cooling station active (homemade from 2 old GPU fans).
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Jan 10, 2013
I bought an Ideapad Z570 a while ago and everything ran as it should. But the last couple of months (probably the last 5 months) my laptop has been running extremely hot. When I say hot, I mean it often reaches temperatures of 95 degrees, sometimes exceeding that to 98 degrees. What could possibly be the cause of this?
I've cleaned out the processor heatsink and applied brand new thermal paste to the processor and heatsink, yet it still runs extremely hot. I've also cleaned out the blower fan and ports to ensure no dust is stuck in there.
I am doing intensive work in Visual Studio, but the project I'm working on is not really that big. I've been working on another project (which is desktop and not web-based) and my computer *seems* to be ok, but still reaching 85 degrees easily on a build. It's frustrating as I don't know how long this system will run before crashing completely because its being pushed to the limits. Z570, Core i7 ...
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Jan 5, 2014
I have had the G505S for 2 days and have been using it to play Football Manager 2014. However twice in that time it has shut down because it has overheated. When I power back on the fan kicks in and some serious heat comes out and dissipates after around 5 mins.
I have downloaded HWMonitor which reads around 90C when idling, however the AMD Overdrive programme reports around 42C when idling.
I have just installed the latest BIOS update and made the changes recommended at this link [URL] .... to reduce the processor power to 98% to stop it overclocking, but is there anything else I should be doing? Is the laptop faulty as the fan doesn't kick in and out to try and cool it down during gaming?
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Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Mar 9, 2015
I've bought a new laptop 1 week ago, and it's running smooth with 1 exception: Everytime I shut the computer down or save energy, it magically forgets it has fans to cool cpu and graphics card. When i try to run a game it will gradually drop fps until it shuts down from overheating. I tried to fully discharge it and disconnect it from the battery to identify the hardware and then set it to standard in the bios, then it works. But the moment I shut down the computer it is the same thing over again. I don't want to do said process everytime I start my laptop..
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Nov 6, 2014
I have problem with my Acer 5750g. When I playing games cooler work in passive mode, like it dont know that should work as much as possible.
After 5 minutes without additional cooler it goes overheat to 100 degree and turn off instantly.
When i turn my laptop on, the cooler starting work very good, like it should work all the time when it overheating. But after few seconds its turn into passive/silent mode and doesn't work properly till overheat and turn off again.
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