Lenovo B / G Series :: G780 - Windows 8.1 Update - Unable To Start The Dolby Audio Driver
Oct 18, 2013
I just updated my G780 to Windows 8.1 this morning. every time I boot up the computer, I get an Error message stating" Dolby Advanced Audio - Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists. I have restrtaed the computer and I do not know where the driver is for this or where to install it. Computer is just over a month old.
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Nov 1, 2014
I'd been having problems with the microphone not picking up voice well after upgrading to Windows 8.1. I went to Lenovo's website and downloaded IDT audio driver version 6.10.6490.0 for Windows 8.1 64bit. I ran the exectuable that was downloaded and now the Microphone works much better however now Dolby Advanced Audio is unable to start. I get the following warning message everytime I start the laptop:
"Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists."
Restarting has not worked. Running the driver executable again did not correct the issue.
I found this solution on the support forums but it is unclear about what to uninstall in "Device Manager"[URL]..."Open Device Manager Uninstall the Audio Device Under Audio inputs and outputs"I have a Microphone, Speakers, and Stereo Mix listed under Audio Inputs and Outputs.
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Nov 30, 2012
I just updated the Realtek Audio Driver this morning when I saw the update available in the Update center. The driver went from v 6.0.1.6914 to v 6.0.1.7040. Now, the Dolby Advanced Audio v2 won't work. It forgot my previous EQ settings and when I make a new one, it doesn't change a thing in the sound. Is there a way to roll back to the previous version?
This is really bad as I'm listening to lots of music on this laptop while I'm working and without the Dolby EQ, the sounds is not very good...
I'm under Windows 8.1 64-bit.
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Aug 3, 2014
I have a Lenovo G780 who was in Windows 8.
I have a problem with and now i cannot reinitialize it. Windows 8 corrupted and the image who found on the sAVE partition is also corrupted.
How I could to have a DVD for reinstall the system ?
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Aug 14, 2014
When i try to open the dolby digital from contol panel i get this error. In lenovo g510...
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Aug 15, 2014
Running Windows 8.1 for some time, but latest updates (8/13/14) cause the problem. Restore point and shutting down updates allows use, but it's a short term fix.Which update causes the paroblem?
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Nov 10, 2013
So I recently updated my u310 Touch to Windows 8.1. My audio isn't working anymore. I've checked the drivers, and updated all that come with the Windows 8.1 update.
My Device Manager says that my Conexant SmartAudio HD is updated, and so is my Intel (R) Display Audio. To make sure, I downloaded and installed the drivers from the Lenovo support site. When I try to play something on iTunes or on Windows Media Player, it just stops, and no sound is emmited. Youtube, or any other music player on the web, isn't working either.
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Sep 20, 2014
I need a driver for Altec Lansing speakers with Dolby Advanced Audio, win7 64 bits. Model hp pavilion g6 2244sa.
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Mar 5, 2014
i need dolby advanced audio driver for HP Pavilion g6-2321ee Window 7 64bit
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Aug 2, 2014
I've just received my brand new Lenovo G510 and installed Windows 8.1 Pro 64-bit onto it.Most of the drivers from the attached CD installed without any problems (though I was quite surprised that no newer versions were available on the Support wrbpage) but I can't install audio driver.Apparently this series is equipped in either Conexant or Realtek audio chips and the provided setup application is desigend to detect the correct chip and run the appropriate driver installation program.
The problem is that setup is not working for me. All I receive is the notification "This utility can not be used on this machine". Since there are no "orphan" audio devices in the Device Manager, I can't really tell which audio chipset is installed in my machine. I don't want to install both dirvers as it may just cause confilcts.How can I say which audio chipset is installed and install the correct driver?
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Nov 5, 2013
While trying to install Intel Rapid Storage Technology(IRST) Driver on my Lenovo G560 Windows 7 64bit OS it is not able to install and gives me some error regarding hardware not match or etc. error then i came to know that to install AHCI driver i have to change in BIOS Sata controller mode from 'Compatible' to 'AHCI' i tried so and then restart the system but it gives BLUE SCREEN error while windows startup logo and restart again, any solution to use Rapid Storage Technology on G560 and actually this driver was installed when i purchased the new laptop but after certain format and fresh windows installation its no more able to install, how to install it back..........
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Aug 18, 2012
I've tried to set up a 64bit guest operating system in VMWare and in VirtualBox, but have been unable to. I understand that the problem might be that VT-x is not enabled in the BIOS. However, on booting up my G780 and using F2 to edit the settings I don't see anything related to VT.
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Jul 6, 2014
I have a small issue with my Lenovo G580 (20150). I have Windows 8.1 and i have noticed that my 4GB of RAM DDR3 run at 800mhz. I have searched for everything, even swapped the RAM but there is no change in the frequency, it simply runs on 800mhz. I have tried to update the BIOS from 5ECN39WW (v 3.05) to 5ECN96WW, but whenever i try to do that it comes back with the error message "DC detect error!".
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Mar 16, 2009
I found a trojan that is attached to skype.exe. I have tried to start in safe mode pressing F8 on start up but I am not able to access safe mode start up. x201....3249-CTO....i7....4GB RAM....64-bit OS....Windows 7
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Oct 27, 2014
I have updated my HP Pavilion G6 2242sf to Windows 8.1 and the sound quality is not as good as in Windows 8 : In the Dolby control panel the equalizer works but switch the Dolby Advanced Audio checkbox has no effect so there is no more surround virtualization and the 3 effects "Movie", " Music", and "Voice" are not working anymore.Now my laptop speakers sounds choppy.
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Feb 9, 2012
I have a HP Pavilion G6-2252sa Notebook running Windows 8 and I have just installed 8.1. All is OK, except the equalizer function in Dolby Advanced Audio V2 is no longer working. You can still move the equalizer sliders but the actual sound quality remains the same. It just sounds flat as if all sliders are permanently set at zero.
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Feb 1, 2014
I was updating some drivers yesterday and I accidentally uninstalled dobly home theater one way or another, and I have been searching the internet far and wide for a download but I could not come across one. When I go into the dolby tab it says I have dolby digital plus, and I can press the blue power button to turn it on, but I cannot select movie, game, or music as they are not there.
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Sep 14, 2012
After every startup I get an annoying pop-up message of Dolby Home theater that the Dolby-audiodriver was not able to start.
This phenomenon just started popping up since I upgraded from W7 to W8.
Dolby Home theater came with the Ideapad so is there a W8 update for this issue? Or perhaps I should just uninstall Dolby, but what are the consequences when I do so?
Lenovo U310 - i5 - Windows 8 pro
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May 3, 2010
I am unable to update the BIOS on the Thinkpad listed below.I have tried to run Boot CD version of the update program (using CD player in dock) and it reports the error:"The system program file is not correct for this system"..The Windows based BIOS update program reports the error (in or out of dock):
"The process does not recognize this system. The process has been cancelled"..The Lenovo support page lists the new BIOS as being appropriate for this model. The BIOS reports the correct model and serial number.I desire to update the BIOS only as part of a software reload / refresh of the laptop. No actual problem with current BIOS to my knowledge.
Thinkpad X220
Model 4287 2VU
Current BIOS 1.11 (8DET41WW) 2011-03-28
Attempting to apply BIOS 1.37.1.24 (2013-02-06)
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Aug 25, 2009
Windows Update just offered me a new IDT High Definition Audio Driver for my dv5t. I decided not to install it yet. Has anybody tried it? What version is it?
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Aug 11, 2014
The keyboard of my laptop doesn't work properly anymore. I can just use a few keys and delete and space don't work at all. this is after I installed the driver again. Before that it was like I'm pressing one key and getting two or more different letters. Maybe it is of some interest that a few weeks ago I installed win8.1 new.
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Jul 25, 2014
I started using my laptop with Windows 8 and everything was working fine. But then Windows upgraded to 8.1 and now I cannot get the Dolby Home Theater v4 to start, I always get the error message about driver.
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Dec 24, 2014
I bought a lenovo G50-40 Laptop recently. The Specs are as follows:
8GB RAM
1TB HDD
AMD A8 Quad Core APU
Radeon R5 M230 Graphics Card with 2GB graphics Memory
I installed Windows 8 Enterprise 64-Bit Edition. I am facing is that I am not able to install the drivers for R5 M230 Graphics. I updated the BIOS, tried downloading latest drivers from AMD website too. Still, the system is just not recognising the hardware. It is showing up as Video Controller. But I am unable to install driver even after using driver update option.
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Jun 3, 2014
Dolby Advanced Audio v2 issue .....
I added a second drive (SSD) successfully to the E540, everything works and is set up properly. I still have the original HDD in place and got Windows 8.1 (x64) installed on both drives. However, I cannot run Dolby Advanced Audio v2 when booting from the (fresh) Windows installation on the SSD. Right after booting or trying to start the application there is a Windows error message telling me that the Dolby-driver cannot be run and I should reinstall the application if the error continues to exist.
When booting from the original HDD there is no problem with Dolby Advanced Audio v2, the application just works fine. Whenever booting from SSD the error message comes up.
I know that this is a known issue and I've read all the information that is out there on the internet. I tried uninstalling and reinstalling from the DRIVERS folder on C: multiple times, installed everything in different orders and tried almost every combination of using the SETUP in AUDIO, the SETUP in DOLBY, the UIUa64 and so on. I can't install Dolby Advanced Audio v2 on the new SSD properly. The installation finishes and Dolby Advanced Audio v2 is shown in the list of installed programs, but immediately after finishing the installation the error message also occurs.
(I exactly followed the reported solutions for other systems, but none of them worked for me. In which order I have to run the driver setup(s) for my E540 if you think this is a possible error source.) I really do not know what could cause the error message while the (seemingly) exact installation still works while booting from the original HDD?
(I am not referring to Dolby Digital Plus but Advanced Audio v2! The Dolby Digital Plus user interface is accessible on SSD. The sound quality varies tremendously between the two Windows installations on HDD and SSD and the loss of sound quality is unacceptable for me.)
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Jan 2, 2015
I have recently upgraded to windows 8.1 on my Acer Aspire and unfortunately since then, Dolby Advanced Audio V2 refuses to work. I have uninstalled my audio drivers, and re-installed with the latest versions, I have uninstalled DAAV2 and re-installed, and it still does not work. I'm not really sure where to go from here. It launches properly and you can turn it on and off, but ultimately, it does not show any difference between having it on anymore or off. As well as the fact that the little panel you open where it shows the bars while you play music, doesn't move at all. I use my Acer Aspire mainly for music and youtube videos and the like, so this is rather important to me.
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Dec 5, 2012
Having a bit of an issue with the GOBI3000 unit in my x230.
Tried out W8.1 on the laptop and didn't quite like the setup, so this evening I did the factory reset back to W7.
I've done the factory reset (from USB drive) every few months to get a clean slate going and never had any issues.
Except for today that is.
After getting into the clean windows 7 and trying to pull down all the usuall windows updates and Lenovo updates, the only thing that failed is the GOBI3000 device. Screenshot is included of what is happening.
Tried messing around with drivers as much as possible, uninstall everything, download the package from lenovo and tried again. Just did a second factory restore in the freak case the first reset had something happen.
Like I mentioned, have never had an issue with the system update pulling the drivers down for this before.
Couldn't really find much about this device not being able to start, so I'm at a standstill.
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Feb 22, 2012
I have a really annoying problem with sound quality. When i install the realtek hd audio driver, the sound starts to be noisy. I hear it when no sound is on output, or moving my mouse, HDD activity, etc. I used the sound card with win7 driver (no realtek), and it was really good, but the mic was just awful. 2 years ago i found an old version of realtek driver, which was good, but i dont remember the version number.
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Nov 11, 2014
I own a HP Pavilion G6 2105tx with Windows 7 64bit version. The Problem is that im unable to update my GPU driver. I searched this site and downloaded the appropriate driver for my notebook. But when i tried to install, i receive an error message that my notebook is not supported. I rechecked and im sure that i downloaded the correct driver listed for my notebook model. My Graphic card is Intel HD Graphics 4000.
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Apr 28, 2014
I clean all partition, using windows instalator to create two partition: 100GB and 890GB. When i try to install windows i see:
,,Setup was unable to create a new system partition or locate an existing system partition. See the setup log files for more information"
I set:
Configuration: Sata Controller Mode -> Compatible
Boot mode: Legacy Supprt
Boot priority: Legacy First
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Jun 24, 2014
when I open the .msi/.exe file(tried both) of dolby home theatre v4 it gives me a error message ''pcee needs to be installed''.At the start dolby wasnt working it was giving a message of the program doesnt work and it says i need to reboot it also but it ddnt worked so I uninstall dolby but I cant install now what must I to do now.Everything happened after trying to update realtek audio with a program. this is how it look at the device manager. At the pic focus to the selected device because other things are turkish
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