Acer Aspire V5-531 :: Dolby Advanced Audio Not Working After Windows 8.1?
Jan 2, 2015
I have recently upgraded to windows 8.1 on my Acer Aspire and unfortunately since then, Dolby Advanced Audio V2 refuses to work. I have uninstalled my audio drivers, and re-installed with the latest versions, I have uninstalled DAAV2 and re-installed, and it still does not work. I'm not really sure where to go from here. It launches properly and you can turn it on and off, but ultimately, it does not show any difference between having it on anymore or off. As well as the fact that the little panel you open where it shows the bars while you play music, doesn't move at all. I use my Acer Aspire mainly for music and youtube videos and the like, so this is rather important to me.
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Feb 9, 2012
I have a HP Pavilion G6-2252sa Notebook running Windows 8 and I have just installed 8.1. All is OK, except the equalizer function in Dolby Advanced Audio V2 is no longer working. You can still move the equalizer sliders but the actual sound quality remains the same. It just sounds flat as if all sliders are permanently set at zero.
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Oct 27, 2014
I have updated my HP Pavilion G6 2242sf to Windows 8.1 and the sound quality is not as good as in Windows 8 : In the Dolby control panel the equalizer works but switch the Dolby Advanced Audio checkbox has no effect so there is no more surround virtualization and the 3 effects "Movie", " Music", and "Voice" are not working anymore.Now my laptop speakers sounds choppy.
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Nov 30, 2012
I just updated the Realtek Audio Driver this morning when I saw the update available in the Update center. The driver went from v 6.0.1.6914 to v 6.0.1.7040. Now, the Dolby Advanced Audio v2 won't work. It forgot my previous EQ settings and when I make a new one, it doesn't change a thing in the sound. Is there a way to roll back to the previous version?
This is really bad as I'm listening to lots of music on this laptop while I'm working and without the Dolby EQ, the sounds is not very good...
I'm under Windows 8.1 64-bit.
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Sep 20, 2014
I need a driver for Altec Lansing speakers with Dolby Advanced Audio, win7 64 bits. Model hp pavilion g6 2244sa.
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Mar 5, 2014
i need dolby advanced audio driver for HP Pavilion g6-2321ee Window 7 64bit
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Jun 3, 2014
Dolby Advanced Audio v2 issue .....
I added a second drive (SSD) successfully to the E540, everything works and is set up properly. I still have the original HDD in place and got Windows 8.1 (x64) installed on both drives. However, I cannot run Dolby Advanced Audio v2 when booting from the (fresh) Windows installation on the SSD. Right after booting or trying to start the application there is a Windows error message telling me that the Dolby-driver cannot be run and I should reinstall the application if the error continues to exist.
When booting from the original HDD there is no problem with Dolby Advanced Audio v2, the application just works fine. Whenever booting from SSD the error message comes up.
I know that this is a known issue and I've read all the information that is out there on the internet. I tried uninstalling and reinstalling from the DRIVERS folder on C: multiple times, installed everything in different orders and tried almost every combination of using the SETUP in AUDIO, the SETUP in DOLBY, the UIUa64 and so on. I can't install Dolby Advanced Audio v2 on the new SSD properly. The installation finishes and Dolby Advanced Audio v2 is shown in the list of installed programs, but immediately after finishing the installation the error message also occurs.
(I exactly followed the reported solutions for other systems, but none of them worked for me. In which order I have to run the driver setup(s) for my E540 if you think this is a possible error source.) I really do not know what could cause the error message while the (seemingly) exact installation still works while booting from the original HDD?
(I am not referring to Dolby Digital Plus but Advanced Audio v2! The Dolby Digital Plus user interface is accessible on SSD. The sound quality varies tremendously between the two Windows installations on HDD and SSD and the loss of sound quality is unacceptable for me.)
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Nov 1, 2014
I'd been having problems with the microphone not picking up voice well after upgrading to Windows 8.1. I went to Lenovo's website and downloaded IDT audio driver version 6.10.6490.0 for Windows 8.1 64bit. I ran the exectuable that was downloaded and now the Microphone works much better however now Dolby Advanced Audio is unable to start. I get the following warning message everytime I start the laptop:
"Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists."
Restarting has not worked. Running the driver executable again did not correct the issue.
I found this solution on the support forums but it is unclear about what to uninstall in "Device Manager"[URL]..."Open Device Manager Uninstall the Audio Device Under Audio inputs and outputs"I have a Microphone, Speakers, and Stereo Mix listed under Audio Inputs and Outputs.
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Nov 25, 2014
I have Acer V3-571G, windows 7 drivers are old, but ok, all work. I today buy and intalled Win 8.1 Pro, downloaded the lastest drivers from Acer, but the Dolby Home Theater dont work... Found there others who asking for this problem but nobody from Acer cant repair this problem??? 1 YEAR are out the 8.1 and nobody programmed for this anything??
The V3-571G has the worst Bass what I have notebooks, a EQ from Dolby Home Theaher works a little, but from today this little missing too? -.-
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Oct 18, 2014
I have an Aspire V5-571G... I updated to Windows 8.1 (64bit) a few days ago.
Since the update, when playing audio on iTunes (was 11.3 but now updated to 11.4 both post win 8.1 anyway)/Windows Media Player and on YouTube & other sites, audio has stopped working completely or become extremely distorted. Sometimes it works fine but never for extended periods of time. I'm not sure what triggers the distortion and silence but it has ONLY been happening since the 8.1 update.
I updated the RealTek sound drivers with the driver for my model from the Acer website and it has not improved the situation. I've been looking around for a solution / cause of the problem and the only questionable driver I have is this: There's no update for this on the Acer site r.e. my model and the Windows online update thing cannot find an update either.
If it's not possible to fix this via updating or tweaking 8.1, is it possible to do a system restore back to Win 8 without removing my files and if so how?
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Jan 23, 2015
I can't install Dolby Home Theater becouse error "pcee needs to be installed". I installed PCEE from web but still doesn't work. y50-70 windows 8.1 , drivers from lenovo website.
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Oct 18, 2013
I just updated my G780 to Windows 8.1 this morning. every time I boot up the computer, I get an Error message stating" Dolby Advanced Audio - Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists. I have restrtaed the computer and I do not know where the driver is for this or where to install it. Computer is just over a month old.
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May 13, 2009
I am trying to activate the infrared sensor, but there is no "advanced" tab in the BIOS.
Is there a trick to getting to this tab, or getting it to appear? I have tried pressing the "m" key instead of F2 when the POST screen is on, but nothing happens; it just goes on to boot the OS.
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Feb 23, 2015
I did also change 0x21C, nothing seems wrong though.What is 0x21C?
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Feb 26, 2015
My Windows 7 Acer Aspire 5552 laptop 's display brightness has lessened and I can not even open Power Options in Control Panel. When I connect another monitor to my Acer Aspire the brightness is just fine. Audio service is not running either. What should I do?
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Mar 1, 2015
The Troubleshoot icon that should be under the 'Advanced Startup' Option is missing. I don't know if it's because I upgraded from Windows 8 to Windows 8.1 but I used that previously when I need to go to safe mode. Suddenly it disappeared. I can only pick two options, "Continue to Windows 8.1" and "Turn off the PC".
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Mar 27, 2009
My father just bought an Acer Aspire 2930z for me, it came with Vista Home Edition in it and every thing was working cool but I wanted to install Windows Vista Ultimate, so without thinking a second, I formatted the computer and installed Vista Ultimate,
I got the drivers from web and every thing works perfect, only Small problem I am facing, the Acer Aspire 2930z comes with Dolby home theater feature, which is one of my favourite feature, bufore formatting I thought that this feature will be implemented automatically when I will install my sound driver but this is not the case, the sound is working OK but no Home theater feature "effect".
I went to net and tried to find, but have not found what i was looking for, what I have to download and install in order to have my Home Theater effect back with my play back.
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Sep 6, 2014
I have a problem with the Dolby utility that came preinstalled on Acer Aspire V7 482PG. When I click it, it takes around 5-20 seconds for the interface to show up (5 when I am not doing anything, more during playing anything with sound (youtube video etc.). Sometimes it does not even open and the icon disappears until I log off the PC and logon again.
PS.: there is enough HDD space, it is defragmented, there are no viruses or spyware (according to Defender and Malwarebytes), there are not too many programs running in the background.
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Nov 24, 2014
Is there any way the sound can be increased so we can listen to the laptop as a family. The sound on our small tablet is twice as loud!
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May 15, 2014
I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
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Jul 29, 2014
Just updated to windows 8.1 and now my beats audio is not working on my HP ENVY x2 Tablet/PC. I am running windows 8.1 32-bit, Product name: HP ENVY X2 PC, Product number: C7F27AV, Serial number: 4CN312078X. Also my headphones are not working.
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May 31, 2009
I have a query about the titled soft/hardware. Firstly, which is it? Is it simply software, or is additional hardware required to run it?
Has anyone had a chance to compare the normal sound with this package, to see if there's much difference? I hear this allows EAX, which I would really like. I'm just not sure what exactly it is! :-)
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Dec 27, 2014
I erased all my data from my computer (Aspire V5-561p-6823) I want to download the Dolby Digital Plus Home Theater 7.5.1.1 in my computer .. but I don't know where I can do it ! I've tryed everything and I still haven't found it.
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Feb 10, 2015
With this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
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Oct 23, 2014
Touchpad not working after windows 8.1 update on acer E1-510 ....
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Oct 20, 2014
I have Aspire V3-471, my laptop microfone not working , looking for driver for windows7, me recently install windows7 on my laptop.
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Nov 2, 2014
My scroll pad is not working on my Aspire E-14 on Windows 8 pro.
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Oct 23, 2014
My scroll pad is not working on my Aspire E-14 on Windows 8 pr
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Feb 18, 2015
I have a Acer Aspire E1 571, and i installed windows 8 pro, then upgrade to 8.1 pro, now my ram show that i have 6 Gig ram but only 2.45 available.
I tried to reinstall windows but it wont, i tried to use acer recovery( at boot press Alt + F10). nothing happens. Same when I tried to install i trough windows itself, after i enter the product key, it ask what i want to keep( nothing) then it shows that there is things that i need to resolve, but there is only a blank page that shows nothing.
I also tried to boot from the disk, but when i press istall now, an error pops up, saying that the product key i entered is invalid. but it never asked for one.
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Nov 17, 2014
My Acer is having real trouble with Windows Updates. They download, then some of them install and I have to restart. BUT then it tells me most of them have failed, and now I have 56 updates that I'm told need downloading and installing. When I do the update/install I don't do anything else as the laptop is just so slow at the best of times.
Should I swap from Wi-Fi to an Ethernet cable?
My Acer laptop, (not a touch screen), specs are: Aspire V5-123-12104060nkk, Model ZHL Windows 8.1 - AMD E - Series (E1 - 2100, 1 GHz, 1 MB) - 29.5 cm (11.6") LED - 16:9 HD - Active Matrix TFT Colour LCD - ComfyView - AMD Radeon HD 8210 - 4 GB DDR3 SDRAM - 500 GB Serial ATA. It's a 64-bit.
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