I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed. I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpad to work again.
Everytime I go onto the internet, try to download something, try to open a new tab my Laptop will freeze, and usually it will not let me open the task manager when I press CTRL + ALT + DEL. I have run virus scans with Norton (I am still in my free 90 day trial) and no threats have been found, I have done disc defragmenter, I have scanned the computer for errors, I have performed disc clean ups and why it is still freezing. I have also changed my Internet browser from Internet Explorer to Mozilla Firefox and I still seem to have the same problems.why it keeps freezing.
My HP15-g019wm notebook product number F9H60UA#ABA was hanging on the black welcome screen after logging in for about two minutes before opening to the desktop. My mozilla firefox is slow to open and is not connecting to any websites other than the homepage. It upgraded to the newest version when I first tried to open it and then it slowly opened up. Google chrome opens up quickly but then freezes when I try to go to another website. My computer runs windows 8.1 64 bit system. What could be causing the hangup and internet issues on my laptop? I was able to log in and browse the internet just fine last night, and these problems just started happening this afternoon.
I just got around to trying out this laptop from a few years back. It was stored and before that it had only been used a few times.
It's been freezing *every* time I use it. Mouse just freezes in place and it's stuck. I tried doing a fresh install with all of the system disks and it still froze. I then tried to upgrade it to Windows 7, it still froze and it was pretty slow, so I did another fresh install with the system disks. Now I'm back to WinXP and it's still freezing.
I checked the event logs and it doesn't seem to register anything - maybe freezing too quickly? It seems to freeze whenever I do heavy web browsing or transferring files on my network via wireless, But I can't be sure and that might be a false lead, it just seems to happen when I'm doing those.
I think it may be a broken fan, The center fan runs smoothly, but the fan with the cooling unit on the side never seems to run at all. Is there any way to tell if the fan is broken? Is there any way to manually make it run so I can check if it's working? Should it be on all the time, or does it only come on when it gets hot?
This touch pad sucks! I just got the new XPS 12 convertible Ultrabook and I have always loved the XPS now regretting that I did not go with the Macbook....
The touch pad is rarely seems to work correctly even after I have adjust the settings and it is constantly freezing up for 10-20 seconds and I have to right click several times to get it to unfreeze. Really irritating! The only way to get around this is to use a USB mouse.
I have a brand new Aspire V3-371-596F. Since the first boot, I have been having problems with the touchpad freezing randomly. The two finger sroll is reversed and I cannot access any settings to change the direction, either. I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad.
When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. It says the manufacturer is Microsoft, and not Synaptics. When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver?
I should also mention that a Synaptics HID Device does show up under Device Manager -> Human Interface Devices. However, windows does not seem to recognize that this device is the mouse.
I've had problems with my M4400's Alps touchpad sporadically freezing/locking up, ever since I received it a week ago. I saw the same problems in Windows XP, Vista, and in Windows 7. I did some searching around and found others also reporting problems. I was about ready to return my laptop (instead of submitting to a potential troubleshooting quagmire), but I found one suggestion that seemed worth trying.
I removed the Dell touchpad drivers (Driver Version: 184.108.40.206, Driver Date: 12/21/2008) and installed one from Toshiba's web site (Driver Version: 7.2.303.107, Driver Date: 9/19/2008). After installing the Toshiba driver, I disabled all of the touchpad "extras", including browser support, scrolling, tapping, and inertial movement. It seems to have lessened the sporadic freezing (the jury is still out on whether it improved the input lag). I have had one freezing/tracking problem since installing the Toshiba driver, but overall it seems improved over the Dell driver. I'd be very interested in knowing if it helps anyone else also having problems with their touchpad freezing up.
I've had a Dell Studio 1537 P8400 @ 2.26 GHz with 3 GB ram, Vista 32-bit OS since December last year, and only in the past couple of months have i had a few problems, much to my disappointment that Dell hasn't increased their quality..
I've noticed a little "blemish" behind the screen, like a little cluster of dust 0.5mm in diameter, but its BEHIND the text and graphics...quite strange but such a pain as its in the middle-left of the screen..there's also another, half the size right up the top..
Lately I have been having problems with the touchpad this week, started with freezing sometimes, which I typed in google to see another have this problem and to switch setting of touchpad to no delays, which worked as freezing hasn't happened at all anymore at the moment....and later in week, having some difficulty when typing when I click to type in a certain place but then the blinker moves elsewhere, problems with copying and pasting sometimes, as when I copy to highlight upwards, the page did not come up immediately when I slowly moved the mouse up as you do, but when it finally went up, it highlighted the entire document. Doesn't happen all the time....
I'm having this extremely annoying problem with my HP Pavilion dv6-model1334us. Everytime I try to start up my laptop it always shows the menu screen saying Launch Start Up Repair or Start Windows Normally. I've tried to do a system restore multiple times, but the screen just stops on a blue screen. No it isn't the Blue Screen of Death, but it does attempt to start but fails and stands on the screen until it automatically or manually shuts down.
I'm having a problem with my Dell Inspiron 1720. When it is plug in (with original adapter) touchpad mouse is constantly freezing, plug in mouse is not working, and i hear a buzz in my speakers. When it works on batery everything is ok. Is the problem adapter or something else?
I own an HP 15 and i recently downloaded a game. when I opened the game and tried to play I was unable to press any button on my keyboard and move my touchpad at the same time. An example is that I was playing a first person shooter and i was unable to walk forward and aim at the same time. The touchpad would not let me aim unless i would stop moving (not pressing the w key.) I figured it was the numlock being enabled but after spending 2 or 3 hours searching on how to turn off the numlock such as using the on screen keyboard and using a combination of fn+ another key and I still have not succeeded in finding out what the problem is.
Product name: HP 15 Notebook Product Number : FNH61UA#ABA Operating System: Windows 8.1
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.
I have a HP G56-130sa, i have a problem with my touchpad, suddenly the hardware lock button on the touchpad has stopped working ! When i double-tap it the light doesn't turn on and lock the touchpad. Also my scroll gesture on the touchpad has stopped working ! What should i do ?
I have an HP Chromebook 14. Two issues, one the mouse arrow has disappeared while using the touch pad. The cursor (arrow) reappears when I plug in a wireless mouse. Second I have seen where it says to hit the Esc+Refresh+Power and this might regain the mouse cursor. Where or what the "Refresh Button is".
I have an Acer Aspire 5710Z which originally had Vista but I had it reformatted to XP.
We've been using it for a little less than a year without much problems until about a couple of months ago when it started to freeze at random times at the windows logo (the one with the blue thing scrolling below). So we had to turn it off then on again and then choose the option to start on safe mode, which worked.
So I've tried lots of things to find out the source of the problem. Apparently, it's not a virus. We've tried to disable all the stuff at the startup but it didn't help. I've been looking around forums and stuff but none has given an answer to my problem.
So I brought it to these tech guys from school, who thought that the problem might be with the drivers. One of the guys saw that there were two intel graphics cards (Intel 945 GM driver) showing up in the device manager, like it was installed twice or something. He thought that might be the problem so he uninstalled the driver and the freezing stopped. I tried downloading newer drivers (actually, I'm not sure if they were newer, I think they were the same as the old one) for the graphics and each time I installed, the freezing problem came back. So the last few months, I've been using the laptop without the graphics card.
I have been having issues since upgrading my laptop to windows 7. I initially upgraded to windows 7 32bit and within 30mins the laptop started freezing randomly. Over the last month or so, it hasnt got any better, i have downloaded all the correct drivers and updated everything. Yet nothing stops it.
Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
I have tried it today and have gotten no where. Tried to run the windows based one from Acer, and it wouldnt run. So then i made my USB stick bootable, downloaded phlash16.exe tried the various ways suggested on this site and others...and all that happens is that it runs in the DOS and just hangs on identifying flash memory part type.
I really dont know what i can do next, and the freezing is getting quite annoying.
I have got a problem on HP Pavilion 15-n220sa Notebook. I have run a System Quick Check on this Notebook as the screen keeps freezing and the message is Failure ID : 9BSF6J-74079U-MFPWXA-60V503 Product I D : F5B52EA#ABU. What this means?
I have original recovery cd of Windows XP for lenovo R61/T61 models. I currently have Lenovo R61 type 8933-A32 model.
It install fine, but after that in starts randomly freezing: - In bios I choose compatibility mode not AHCI, due to fact that Win XP SP2 don't have necessary drivers. - I updated BIOS - I updated all the drivers via Lenovo system update utility. (no yellow exclamation marks in manager) - Installed SP3 - Installed Intel matrix storage driver (no effect)
Freezes are random, i cannot duplicate them. In the evenet viewer I get no errors.
To stop freeze I have to shutdown the computer.
!!!! I am curently using Linux Mint 13 Mate -> not a single problem so far. Working fine, so problem in not hardware but software related.
I am using new dell inspiron 15R 5537 with windows 8.1. i having issues continous hangiung and freezing issues even i have reboot my windows but the issue is still remaining. when i checked the task manager the disk memory is 100% while nothing is running other than a sinle folder. I am having a warantey till December...
before i thought that this issue is due to the drivers but I have reboot the window again and run this without drivers but issue does not resolved...
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
I received my Y510P monday and the performance has been as expected. But Win 8.1 would often freeze, hang, even on restart and shutdown screen where I had to manually shut it down. I have found that uninstalling expresscache seems to have solved the hangups/freezes... I tried uninstalling, clearing my cache drive, and re-installing with latest expresscache version but still the same problem. Had to uninstall it. Is this a compatibility thing with win 8.1 or a hardware problem? I ran Seatools, and the SSD passes all the test EXCEPT long generic. Although SSDLIFE says that it is in perfect condition and should be good until 2022.
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.