HP 15-G9D76UA Lockups :: Touchpad Keeps Freezing - Windows 8
Sep 29, 2014It's been getting worse as of late, it's really annoying.
Product name:HP 15 Notebook PCProduct number:G9D76UA#ABA
and I use the latest version of Windows 8.
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HP Split X2 Lockups :: Touchpad Will Freeze Sometimes After Upgrading To Windows 8.1
Dec 8, 2013I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed. I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpad to work again.
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When I go into Device Manager -> Mice and other pointing devices, there is only one device listed: HID-compliant mouse. It says the manufacturer is Microsoft, and not Synaptics. When I try to Update Driver, I select the downloaded Synaptic driver it says the best driver for my device is already installed.
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Mar 17, 2009I've had problems with my M4400's Alps touchpad sporadically freezing/locking up, ever since I received it a week ago. I saw the same problems in Windows XP, Vista, and in Windows 7. I did some searching around and found others also reporting problems. I was about ready to return my laptop (instead of submitting to a potential troubleshooting quagmire), but I found one suggestion that seemed worth trying.
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Product name: HP 15 Notebook
Product Number : FNH61UA#ABA
Operating System: Windows 8.1
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I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
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Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
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!!!! I am curently using Linux Mint 13 Mate -> not a single problem so far. Working fine, so problem in not hardware but software related.
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Feb 20, 2014I recently bought the Y510p laptop and upgraded windows to 8.1
Since the upgrade i'm getting contant freezing, which could last 10seconds or 10minutes.
Any time i restart the computer it will hang, and the only way to kill is it to press on Power button.
Checked the eventviewer and i found the following warning appearing every minute:
Log Name: System
Source: iaStorA
Date: 20/02/2014 17:36:40
Event ID: 129
Task Category: None
Level: Warning
[Code] ....
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Checked the following article: [URL] ....
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