Dell Inspiron 15R 5537 :: Freezing And Hanging With Windows 8.1?
Mar 1, 2014
I am using new dell inspiron 15R 5537 with windows 8.1. i having issues continous hangiung and freezing issues even i have reboot my windows but the issue is still remaining. when i checked the task manager the disk memory is 100% while nothing is running other than a sinle folder. I am having a warantey till December...
before i thought that this issue is due to the drivers but I have reboot the window again and run this without drivers but issue does not resolved...
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Mar 15, 2014
I received my Y510P monday and the performance has been as expected. But Win 8.1 would often freeze, hang, even on restart and shutdown screen where I had to manually shut it down. I have found that uninstalling expresscache seems to have solved the hangups/freezes... I tried uninstalling, clearing my cache drive, and re-installing with latest expresscache version but still the same problem. Had to uninstall it. Is this a compatibility thing with win 8.1 or a hardware problem? I ran Seatools, and the SSD passes all the test EXCEPT long generic. Although SSDLIFE says that it is in perfect condition and should be good until 2022.
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Nov 17, 2014
I cant get a connection on my laptop. It says that the connection is turned off, but I have no way of turning it back on! I have tried installing the drivers on the Dell website by entering my specific security tag, but they say they aren't compatible. I have even gone as far as to restore it to factory settings and nothing still.
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Jan 28, 2015
I have this thing running on Windows 8.1. My problem is, if I hit a key, there's a delay before the touchpad and buttons become functional again. My brother suggested not making the mouse disappear when typing, but that didn't work. Is it possible to change this or is it just how it is?
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Jul 2, 2014
I have this problem of wireless in my 15R 5537. I upgraded from windows 8 to 8.1 recently only to know that wireless driver was incompatible. I then visited the Dell support site and downloaded the wireless driver for the model i'm using and the OS installed. But when I tried to install it I got "Activate Bluetooth using wireless switch" error message.
I didn't know what wireless switch was since (fn+f2) was not working either. I came to know that there is wireless option in bios menu from various posts. But there was none in my laptop under "Advance" option in bios menu. I run bios version A08.
I tried to reinstall old windows 8(with a different CD this time) but wireless didn't work in this one either...
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Feb 1, 2015
My 15R 5537 harddrive is completely broken. I do not have recovery disks - silly me - and the automated recovery wont work because its truly toast. So since the rest of it is fine I have 2 questions:
(1) What replacement hard drive should I purchase - am thinking whatever was in it but not from Dell?
(2) How do I most easily reload everything from Windows 8 etc. up? I understand the Windows license is hardwired onto the Motherboard but how can I take a new blank harddrive and get it back to a vanialla Dell/Windows 8 setup without losing my mind?
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Aug 20, 2013
I have an Inspiron 15R (5537) that has all the latest drivers with Dell BIOS A01 (Windows 8). I have the options for closing the lid set at "Do Nothing" for both battery and plugged in, however no matter what I try, when the lid is closed I can't get the laptop to wake via USB keyboard or mouse.
Both the keyboard and mouse have the wake option enabled in their hardware settings. I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it wake it from the keyboard or mouse. But with the lid closed, the only way to wake it up is to open the lid and press the power button.
Summary:
Lid Open : CAN wake from USB Keyboard/Mouse.
Lid Closed : Won't wake unless I open lid and press power button.
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Dec 20, 2014
how to install Dell 1704 or Dell 1705 Wireless driver in my Dell Inspiron 5537. I always get trouble everytime I try to install them.when I install 1705 driver when I install 1704 driver I've tried to turn off and turn on Bluetooth again in PC setting but it doesn't work.
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Oct 30, 2014
Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue). Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'. I am using the OEM charger and battery initially purchased with the laptop. Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).
I've taken the following steps:
1. I tried battery diagnostics on Dell site. Said the battery is fine.
2. Ran full diagnostics at boot on startup. Those say in Current/High/Low columns:
Primary Battery Charge: 5% (now actually 4%); Primary Battery Health: 86%; Primary Battery Voltage: 11106 mV/11106mV/11106mv; Primary Battery Current Flow: 0mA/0 mA/ 0 mA; AC adapter: 65 watt adapter/na/na
-On separate page, diagnostics continued:
Primary Battery : Charge Cycles=159; Temperature=26C, Voltage=1106mV; Current=0mA; Remaining Capacity=0.271Ah; FullCapacity=5.184Ah; BatteryHealth=86%; ManufactureDate=6/8/2013; Serial Number=b99
Charger: ChargerState=Installed.
3. Checked and rechecked physical connections, took battery in/out and used alternate plugs (although usual light ring glowing around plug to computer and icon says charging, took it out and replugged into computer, wall, and at the brick, tried various plugs at the hotel and at the office).
4. From Device Manager, uninstalled and reinstalled Microsoft ACPI-Compliant Control Method Battery.
5. From Power Options, selected alternate power plans and changed plan settings/restored default settings for the plan.
6. Went to Dell's drivers & downloads. Downloaded suggested updates to Intel drivers and BIOS. Installed Intel drivers.
7. Because power level was under 10%, couldn't install the BIOS update normally. So I downloaded a program to make a bootable USB drive, made the boot USB, transferred the BIOS update to it, restarted the computer, enabled legacy boot settings to get it to boot to the USB, and flashed the bios out of a DOS prompt with the /forceit command.
8. Since none of this worked, reran diagnostics (same results, slightly different voltage than the earlier office test, and diagnostic showed the drain when I momentarily pulled the AC cable out of the computer).
9. Took battery out entirely and restarted computer. Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter. Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.
10. Downloaded, installed and ran iOlo system check software and followed recommendations for other fixes although it found no issues with battery.
None of this has worked. I've now got a battery at 4% with the icon still showing 'plugged in, charging'. I don't have an alternate Dell battery and charger to try in the system (hotel doesn't have one, I may try to run to a local electronics store tonight after work to see if I can borrow one). While this could be a hardware issue, with the timing (issue arose after upgrade, no issues previously) and the battery passing its diagnostics I'm guessing software...maybe...
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Jul 30, 2014
Hp Pavilion-g6-1394sa
-Freezes on the windows logo when booting up (windows 7).
-Freezes when booting safe mode.
-Freezes when trying to go into recovery tools.
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Apr 22, 2009
i keep trying to call dell to return my sxps 16 and they keep hanging up on me. they have done this 3 times now
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Apr 21, 2010
my laptop has 4 gig of ram which in 32bit vista it just uses 3 gig.....
now the problem is that also the half of ram is empty but the physical memory is full....
and this slows the laptop very much......
what is the problem......this just happend recently.....i renewed windows but it steel happens.........
here are the pictures i took from my screen for detail:
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May 18, 2008
i switched my xps m1710 on to read my emails. switched off once done, went out, came home, switched on again and there was a funny pattern over the boot screen. got to XP load screen and screen had large green blocks over it.
after that, screen went "garbled", went black and then the whole system hung. i couldnt restart by pressing the power button, had to hard shutdown by holding the button.
it will only boot properly in VGA or safe mode, im using it in VGA mode now. onboard diagnostics say connections to screen, inverter and lcd graphics are ok, bios reflash (A07) and latest graphics driver re-installed.
system is: dual core centrino 2.16ghz, 4gb RAM(3.25 in XP), nvidia geforce GO 7900 GTX graphics card.
no previous issues with overheating etc, does anyone know what might be wrong, or how i can find out?
laptop is 2 years old now, but no other problems at all.
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Dec 19, 2012
For the past week my laptop (which I've been using for only 3 months), running Windows 7, has been lagging. For Example, when I try to check my email using Live Mail, I click on a new email to read and it takes 20-30 seconds before the message loads. NOW it is not booting up. I try to start the computer and it goes to a black screen & says "Windows failed to start.
A recent hardware or software change might be the cause" so I let it boot in the diagnostic mode (I think that is what it was called, the only other option other than normal mode, but did not say Safe Mode) and it just goes to the blue background but no button to log in, or any way to do anything that I can see. I haven't loaded any new programs, I'm just running Quicken and Photoshop Elements, Mozilla, & Chrome and Norton anti-virus (courtesy of our Comcast internet service). Last night we tried to defrag the hard drive but that just sat at 2% for hours with no results.
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Jan 28, 2013
We have an Inspiron 1525 and it has been freezing quite a bit lately.
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Oct 14, 2014
bought in 2011 and so far so good until 2 days ago it suddenly become hanged and freeze. I cant use the Alt+Tab or Alt+Cntrl+Delete. The only way is to force shut down by pressing and holding power button. And noticed that after it hanged, the laptop become hotter for no reason (the fans will start become noisy exactly after it hanged)
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Sep 28, 2011
I have had my laptop for about a year already. Once every session (every time I turn on and shut down), my laptop randomly and unexpectedly freezes. The freezing issue last up 1 min - 2 min. Thinking it was a virus, I restored the laptop back to factory settings. The freezing continued.
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Mar 21, 2013
My N5110 laptop freezes if I pick it up or move it. I think there is some loose connection near the fan because it also freezes when I touch that part of the laptop. As far as I know there has been no damages to the laptop and it was working fine till yesterday.
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Feb 9, 2013
I am having serious problems with my laptop when on lin slowing down and freezing up. i have had it to a coupe pc shops and the problem is worse now than before . Is there a way i can i can wipe and reload the operating system using say left alt and f10 keys from the ghost drive like i can on my acer laptop?
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Apr 10, 2013
Everytime I try and multitask on the internet my laptop freezes and I am forced to shut it down. Before it only happened while I was multi tasking but now it's getting a lot worser. It often freezes while I'm waiting for a YouTube video to load and now while I was in the process of posting a thread right here about this issue! I did some research online and run into two possible problems; overheating and video graphics card.It can't be overheating because my fan is working fine and I just ran a diagnostic.
As for the video graphics card, I did play around the settings last week after I installed a game called Elder Scrolls V:Skyrim. I configured by entire computer to run on high performance but now I've reverted this change and the freezing still happens. What I can tell you is that while I'm playing the game for over an hour, the laptop doesn't freeze at all. It only freezes now while I'm on the internet for at least more than 20-30 minutes or even less. I'm on Safe Mode with Networking right now as I'm typing.
Laptop specifications:
Inspiron 15R Windows 7 Home Premium Service Pack 1 64 Bit
Processor: Intel Core i5 2410M @2.30 GHz
Ram: 4 GB
Graphics: Integrated Graphics 3000 with switchable NVIDIA GT 525 GeForce.
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Dec 10, 2012
I have having serious issues with my Inspiron N5010. It freezes at random times, and after a few seconds just powers off. I have used the restore function built in to restore to factory shipped condition and it did not fix the issue. I have ran the Dell Diagnostics on startup and tested every component possible and it found no errors. I have ran disk surface error check in windows and it found nothing wrong. I have installed windows manually from windows disc, and the problem is still there. Tried making sure the latest drivers are installed and still no fix. This laptop has never been abused, dropped, overheated, or gotten wet. It still looks brand new.
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Apr 2, 2013
My laptop starts up okay but as soon as I open some programs it freezes up every time. I have been using it in safe mode and that seems to work better but it still occasionally freezes. I have read that I should do system restore but there are no restore points so I can't do that. I haven't downloaded any new programs in a while so I'm not sure why it's doing this all of a sudden. Its only a few months old.
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Jun 30, 2011
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad?
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Feb 27, 2013
We downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
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Feb 20, 2013
I have a dell Inspiron N5110 which is just over a year old. I upgraded to windows 8 not too long ago and my laptop has been just fine until today. When I close the lid or do anything to put my computer to sleep, it freezes up. The power button light stays solid and it seems like the computer is stuck. The only way to get it to do anything is to hold the power button down. My bios is updated to A11 which is the latest version. I don't know what else to do. Seems like I've tried everything but I can't figure it out.
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Jul 10, 2009
in my laptop acer aspire 6930 g I use Speed Fan programe and I find that temperature of processor intel core 2 duo 2Ghz reach to 70 C and video card nvidia 9600m GT reach to 70 to 72 C and hard disk temp reach to 55 to 60 C during playing games like need for speed undercover and Crysis and many and many times game stop working and laptop hang then game close by itself or I close it using task manager and I do not know if this problem occur due to high temperature of laptop devices or duo to something else and u should knowthat these games work well for some time before hanging problem occur..
and temperature of my laptop devices during normal use is:
processors 43 C to 52 C and video card 57 C to 60 C and hard disk 42 C to 50 C
So is previous temperature normal in this laptop and what I can do to solve this problem?
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Oct 23, 2008
I have an Acer Aspire 5710Z which originally had Vista but I had it reformatted to XP.
We've been using it for a little less than a year without much problems until about a couple of months ago when it started to freeze at random times at the windows logo (the one with the blue thing scrolling below). So we had to turn it off then on again and then choose the option to start on safe mode, which worked.
So I've tried lots of things to find out the source of the problem. Apparently, it's not a virus. We've tried to disable all the stuff at the startup but it didn't help. I've been looking around forums and stuff but none has given an answer to my problem.
So I brought it to these tech guys from school, who thought that the problem might be with the drivers. One of the guys saw that there were two intel graphics cards (Intel 945 GM driver) showing up in the device manager, like it was installed twice or something. He thought that might be the problem so he uninstalled the driver and the freezing stopped. I tried downloading newer drivers (actually, I'm not sure if they were newer, I think they were the same as the old one) for the graphics and each time I installed, the freezing problem came back. So the last few months, I've been using the laptop without the graphics card.
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Feb 4, 2009
I have the following specs and hoping that someone with similar specs can run a small test and report back on their results.
Intel(R) Core(TM) 2 Duo Processor P9500 (2.53GHz/ 1066 FSB/ 6MB Cache)
256MB NVIDIA(R) GeForce(R) 9500M-GE
4GB Dual Channel 1067MHz DDR3 SDRAM
500GB SATA Hard Drive
Windows Vista(R) Ultimate 32 bit SP1
BIOS version: A03 (updated through the Dell support site)
The problem I have tends to arise when I put the laptop into Vista's sleep mode. It hangs after it sits in sleep more for about 30 minutes. Basically, the XPS media control touch buttons do their little dance show, then the laptop hangs and doesn't respond. I have to do a reset with the power button.
I have been testing where the problem is: Yesterday, I rolled back the video card to the 'GeForce 9400M G' driver. The sleep mode issue went away.
I then reinstalled the 'GeForce 9500M (9400 + 9200)' driver and the issue came back.
Hoping that someone who has similar specs to mine, can run a test by putting their computer into "Sleep Mode" (keeping hybrid sleep OFF) and then:
1. Wake it up immediately (this has been working for me); and
2. Wake it up after 30-40 minutes.
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Dec 16, 2009
I have been having issues since upgrading my laptop to windows 7. I initially upgraded to windows 7 32bit and within 30mins the laptop started freezing randomly. Over the last month or so, it hasnt got any better, i have downloaded all the correct drivers and updated everything. Yet nothing stops it.
Due to be a student i was able to get windows prof 7 64 bit so i thought i would do a fresh install, so i formatted my PC and installed the new windows 7. However, the freezing is still happening. Now i have read you can flash you bios which i was a little apprenhensive about. I cant Acers support site and emailed them, and they were no help at all.
I have tried it today and have gotten no where. Tried to run the windows based one from Acer, and it wouldnt run. So then i made my USB stick bootable, downloaded phlash16.exe tried the various ways suggested on this site and others...and all that happens is that it runs in the DOS and just hangs on identifying flash memory part type.
I really dont know what i can do next, and the freezing is getting quite annoying.
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Nov 12, 2014
I have got a problem on HP Pavilion 15-n220sa Notebook. I have run a System Quick Check on this Notebook as the screen keeps freezing and the message is Failure ID : 9BSF6J-74079U-MFPWXA-60V503 Product I D : F5B52EA#ABU. What this means?
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