Dell :: XPS M1710 Garbled Screen+Hanging
May 18, 2008
i switched my xps m1710 on to read my emails. switched off once done, went out, came home, switched on again and there was a funny pattern over the boot screen. got to XP load screen and screen had large green blocks over it.
after that, screen went "garbled", went black and then the whole system hung. i couldnt restart by pressing the power button, had to hard shutdown by holding the button.
it will only boot properly in VGA or safe mode, im using it in VGA mode now. onboard diagnostics say connections to screen, inverter and lcd graphics are ok, bios reflash (A07) and latest graphics driver re-installed.
system is: dual core centrino 2.16ghz, 4gb RAM(3.25 in XP), nvidia geforce GO 7900 GTX graphics card.
no previous issues with overheating etc, does anyone know what might be wrong, or how i can find out?
laptop is 2 years old now, but no other problems at all.
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Aug 21, 2013
Got a HP15-N028. I reccently noticed this problem while Skyping. The other end could barely hear me. It sounded like coming throuhg a tunnel. I recorded my own voice, and played it back, both through Skype and Windows Media. There is indeed a problem. My laptop is approx. 5 months old. The driver is Realtek HD Audio 8101E/8168/8169NDIS 6.30. I uninstalled the driver and reinstalled it. No difference.
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Apr 22, 2009
i keep trying to call dell to return my sxps 16 and they keep hanging up on me. they have done this 3 times now
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Apr 21, 2010
my laptop has 4 gig of ram which in 32bit vista it just uses 3 gig.....
now the problem is that also the half of ram is empty but the physical memory is full....
and this slows the laptop very much......
what is the problem......this just happend recently.....i renewed windows but it steel happens.........
here are the pictures i took from my screen for detail:
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Mar 1, 2014
I am using new dell inspiron 15R 5537 with windows 8.1. i having issues continous hangiung and freezing issues even i have reboot my windows but the issue is still remaining. when i checked the task manager the disk memory is 100% while nothing is running other than a sinle folder. I am having a warantey till December...
before i thought that this issue is due to the drivers but I have reboot the window again and run this without drivers but issue does not resolved...
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Jan 11, 2010
I have an M1710 (3.5 years old), and have recently installed Windows 7.
System stats:
2GB RAM
XPS 512MB NVIDIA GeForce Go 7900 GTX
XPS M1710 Duo Processor T2600 (2.16 GHz, 2 MB L2 cache, 667 MHz FSB)
However, since yesterday, when I press the power on button I just get a strange grey screen. I can't get past this. I left it overnight and in the morning I get the same thing. It is a mainly grey/white screen and if I leave it some more bits of grey appear on it in a strange way. I'm not really sure what to do. I've never openened my laptop up to remove dust but have blown through the fans a few times so I imagine that it is very dusty inside.
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Dec 14, 2009
My M1710 is 2.5 yrs old now but is still working fine for me. The only problem is is my LCD screen has some problem and i see a lot of dots on it especially when the background is dark like in a horror movie.
But still it is usuable. I showed it to my local engineer and also contacted dell and they asked me to get a new warranty and they will replace the lcd.
But I don't really want to spend that much and I have a spare LCD monitor which i am currently using with a VGA cable. I can do tasks as long as it doesn't require me to use the keyboard as the screen is almost closed.
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Feb 10, 2009
I was doing some 3d work when all the sudden everything went crazy(graphic error crazy) then everytime i start my computer i get vertical blue dots and i get a blue
screen crash
bc code:116
bcp1:80d6c008
bcp2:8e809f30
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Jul 10, 2009
in my laptop acer aspire 6930 g I use Speed Fan programe and I find that temperature of processor intel core 2 duo 2Ghz reach to 70 C and video card nvidia 9600m GT reach to 70 to 72 C and hard disk temp reach to 55 to 60 C during playing games like need for speed undercover and Crysis and many and many times game stop working and laptop hang then game close by itself or I close it using task manager and I do not know if this problem occur due to high temperature of laptop devices or duo to something else and u should knowthat these games work well for some time before hanging problem occur..
and temperature of my laptop devices during normal use is:
processors 43 C to 52 C and video card 57 C to 60 C and hard disk 42 C to 50 C
So is previous temperature normal in this laptop and what I can do to solve this problem?
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May 5, 2010
Is this the backlight? i hot glued the connector and wires in the socket into the inverter....?
I have replaced the inverter AND the flex cable (yes, the part numbers are right)
I have to shake or pressure point the left-middle of the screen for it to stop otherwise it stays unreadable...
when i hook it up to an external monitor...
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Apr 27, 2009
When I start up my laptop the Windows splash screen loads but with vertical lines then the screen shows random fuzzy lines and colours and then the screen goes completely black and nothing happens.
At first I restarted and ran in Safe Mode and ran CCleaner which after restarting worked for a short period but then would suddenly go to a black screen and one occasion went to a blue screen with the following message
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error
*** The system has halted *** .....
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Feb 4, 2009
I have the following specs and hoping that someone with similar specs can run a small test and report back on their results.
Intel(R) Core(TM) 2 Duo Processor P9500 (2.53GHz/ 1066 FSB/ 6MB Cache)
256MB NVIDIA(R) GeForce(R) 9500M-GE
4GB Dual Channel 1067MHz DDR3 SDRAM
500GB SATA Hard Drive
Windows Vista(R) Ultimate 32 bit SP1
BIOS version: A03 (updated through the Dell support site)
The problem I have tends to arise when I put the laptop into Vista's sleep mode. It hangs after it sits in sleep more for about 30 minutes. Basically, the XPS media control touch buttons do their little dance show, then the laptop hangs and doesn't respond. I have to do a reset with the power button.
I have been testing where the problem is: Yesterday, I rolled back the video card to the 'GeForce 9400M G' driver. The sleep mode issue went away.
I then reinstalled the 'GeForce 9500M (9400 + 9200)' driver and the issue came back.
Hoping that someone who has similar specs to mine, can run a test by putting their computer into "Sleep Mode" (keeping hybrid sleep OFF) and then:
1. Wake it up immediately (this has been working for me); and
2. Wake it up after 30-40 minutes.
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Nov 15, 2014
I own a Probook 4740s. It came preinstalled with Windows 8 and HP security tools. Recently I decided to upgrade to Windows 8.1 and in order to do this I had to uninstall HP security tools. I succeded uninstalling and updating Windows. After a day of usage the computer hanged. I refreshed it using HP recovery. As the OS version was old it updated itself after a day or two. The update went fine. After booting windows the next day It started configuring updates. Something went wrong and it failed with : "Failure configuring windows updates reverting changes". It hanged up and never finished. I refreshed again believing it didn't properly refresh. The whole thing happened again.
After refreshing again and then completlly reinstalling windows the problem persists. By this point I refreshed the computer 4 times and reinstalled Windows 1 time. I tried turning off all non-windows services and updating as per this forum : [URL] ... but it didn't work. It failed with:"Failure configuring windows changes. Reverting changes"...
Â
HP Probook 4740s
Product number: H5K32EA#BED
OS: Windows 8 pro 64-bit
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Jul 30, 2014
Hp Pavilion-g6-1394sa
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-Freezes on the windows logo when booting up (windows 7).
-Freezes when booting safe mode.
-Freezes when trying to go into recovery tools.
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Mar 15, 2014
I received my Y510P monday and the performance has been as expected. But Win 8.1 would often freeze, hang, even on restart and shutdown screen where I had to manually shut it down. I have found that uninstalling expresscache seems to have solved the hangups/freezes... I tried uninstalling, clearing my cache drive, and re-installing with latest expresscache version but still the same problem. Had to uninstall it. Is this a compatibility thing with win 8.1 or a hardware problem? I ran Seatools, and the SSD passes all the test EXCEPT long generic. Although SSDLIFE says that it is in perfect condition and should be good until 2022.
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Apr 15, 2009
During recent travel I have noticed that while watching videos on fullscreen with VLC Player or Media Player Classic on the laptops own monitor, there seems to be a weird tearing-like effect on the screen.
That "problem" however does not exist with Windows Media Player, or on an external monitor (as at home).
Any ideas what might cause this? I'm running Windows XP SP3 with all the recent updates and my video card is GF 7900 GTX 512MB.
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Feb 21, 2008
I was going to be assembling an m1710 this weekend....
I called Dell Spare Parts a few days ago, and placed an order for the following;
HG345 Refurb bottom plastics, m1710
FF084 Refurb palmrest assy, m1710
J8841 Refurb speakers, LED, m1710
CF426 Refurb hinge cover, m1710
I've been watching the order on Dell's site all week, as it was scheduled to ship (on or before today) (2/21/08), and I opted for Next Day shipping.
When I placed the order, the woman I spoke with asked for my Service Tag number. I, um... don't HAVE one... I didn't say this, I simply said I don't have that information at the moment. She asked how I got the part numbers, and I told her from their own Spare Parts page.
Well....the order got cancelled today. Saw it online while at work, just before I left for the day. Another order number with the identical items was created, with a scheduled ship date of 3/3/08. WHAT?
The woman just called....she states they cannot process my order without a service tag number. YOU HAVE GOT TO BE KIDDING ME!
I told her I don't have a tag number....she asked if I was building one. "Yes." To which I hear...
"Oh....well, I don't think our supplier will allow that without a service tag number, because we reserve those parts for people who bought m1710's."
I said "That's amazing...because I know a number of people who have done the same thing I'm trying to do, and had no problems getting these parts."
"Well, that's because they have m1710's"
*mad enought to scream at this point* "Um, no...where do you think I got the idea from?? I'm certainly not the first person to have this idea."
how I can get them to sell me some refurbished plastics? What's the secret password?
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Apr 24, 2009
What would cause the computer to come up with the blue screen of death and say system haulted and the number lock led to be lite up? all iw as doing was listening to music. temps were cpu 61c and gpu 54c.
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Nov 28, 2007
I just acquired my 1st XPS notebook this week (bought it used) and so far, I'm loving it. Not a huge fan of Dell desktops but I must admit, they have done something amazing with their XPS/gaming systems. And their warranty services aren't too shabby.
My current system is as follows:
Intel C2D T7200 @ 2.0GHz 4MB L2/667MHz
Go 7900GS
4GB DDR2 RAM
200GB 7200RPM HDD
Gigabyte wireless adapter (not sure which model but it supports 108Mbps)
Got it for a good price so I wanted to know the following...
Is it worth it for me to upgrade the CPU to possibly the T7600/T7600G? Is it worth it for me to upgrade the GPU to the Go 7950GTX?
I was looking into OC-ing my CPU and GPU but I haven't found any information on OC-ing the CPU. As for the GPU, the sticky here seems to be pretty easy to follow. I will try that tonight and see what I can push out of my system. I've never been huge into the OC-ing scene
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Jan 20, 2008
Just went to Dell's site looking for a M1710 for a friend. Sadly, it appears to be no longer for sale except on the outlet.
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Dec 9, 2007
How do you mount 2 HDD in my m1710?
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Sep 17, 2009
to install win7 on their m1710? how well does it run?
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Mar 22, 2010
I rebooted and noticed that there are now loads of lines all over my screen and when it loads to the next screen I see some green boxes.
I have let my Laptop cool down for 24 hours and its still doing it. I emailed a guy online who said he can fix for £100 so I am guessing he will fix the actual GC rather than replace.?
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Jun 21, 2008
What is the best OS for M1710 right now i have Vista 32 and i will be doing reinstall and i dont know should i instal vista 32 again or maybe vista 64 will be better or maybe xp mce sp2
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Oct 24, 2007
some ram to get for my M1710 or M9750 to move up to 4 gigs. I'm thinking of getting Geil, but reading the reviews I'm thinking otherwise.
[url]
i understand on XP I'll only get 3.25 but I figuire I'll just buy the bundle and max out rather then trying to find and buy another 2 gig stick a year from now.
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Mar 12, 2009
Just purchased a XPS M1710, Great love it, just the LED's on the top cover wont come on?
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Feb 19, 2010
I own a Dell m1710 and my 7900GTX fried and burnt and fans are dead. Whenever i power up the screen is full of dotted lines and extremely off colored pixels. How and where can I get a cheap 7900GTX to replace, as well as fans. Dell charge me 500 bucks and my reply was NO
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Mar 25, 2009
I'm using the 175.32 drivers for the 7900GTX on my Dell XPS M1710, but was told by a friend that there are better ones out there. On the nvidia website it only gives me Quadra NVS drivers, which I'm told would give worse performance than my current drivers. I use my laptop for gaming, not rendering.
Any other driver suggestions?
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Aug 29, 2007
I'm trying to figure out what is going on with my 7950GTX. Any drivers I use in XP have problems. ALL the drivers I have used (93.77, 94.22, 158.18, 158.45, 163.44) have had my LCD go to Black then come back to the normal image, almost as if the LCD lost power and was turned back on.
However, When I put Vista on to see if that would fix the problem, I was plagued with nvlddmkm.sys has stopped responding and has recovered errors, with the same LCD problem as in XP.
Also, while I'm in XP, I MUST disable NvMcTray form starting up or I will blue screen after I login and see the nVidia icon in my system tray.
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Feb 17, 2008
So I bought an Inspiron 9400 bout two years ago, its a piece of shi*t ... i've had i dunno about 6 or 7 service calls now .... ANYWAYS
When I went to purchase a laptop I was looking at both the XPS and the laptop I decided on (E1705), and the only thing I noticed that was different was that the XPS was substantially more expensive, and had a different look ...
Not to insult anyone's taste or anything, but the look of the XPS is tacky as hell lol ... I mean, its inundated with the word XPS everywhere (even on the touchpad ... ?), i've never seen one in person ... maybe someone can explain to me haha
Anyways, the purpose of this post isn't about the aesthetic differences between the two series of laptops lol. A friend of mine who is in the market to purchase a laptop has asked me what the differences were ... and I couldnt answer him (hence why i'm posting)
What i'm asking then is, other then its shell, assuming the CPU, GPU, RAM, display are identical what is it that makes the XPS better and at a much higher price? Is the motherboard better, or are XPSes less prone to random breaking? If anyone can differentiate the two for me i'd appreciate it, so I can help my friend out before he drops $2.5k on a laptop
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