Dell :: M1710 Grey Screen
Jan 11, 2010
I have an M1710 (3.5 years old), and have recently installed Windows 7.
System stats:
2GB RAM
XPS 512MB NVIDIA GeForce Go 7900 GTX
XPS M1710 Duo Processor T2600 (2.16 GHz, 2 MB L2 cache, 667 MHz FSB)
However, since yesterday, when I press the power on button I just get a strange grey screen. I can't get past this. I left it overnight and in the morning I get the same thing. It is a mainly grey/white screen and if I leave it some more bits of grey appear on it in a strange way. I'm not really sure what to do. I've never openened my laptop up to remove dust but have blown through the fans a few times so I imagine that it is very dusty inside.
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Jan 18, 2013
I bought an XPS13 i7, installed the BIOS (that went fine) and then installed the drivers. After installing the "WiFi Display" driver, the computer will not restart. Here is what happens:
I select the restart option
it shuts down
it powers up (the Dell logo appears)
it then goes to a grey screen.
After approximately 10 seconds (or after I press enter) a progress bar appears at the bottom of the screen with the words "F12 Options." The progress bar is persistently at 99% or thereabouts the computer is completely frozen and nothing happens
If I then press the power button, it powers off. When I press the power button again, it starts perfectly normally.
The main concern for me is that this is the second XPS13 from Dell in 1 week!!! The first one had an almost identical problems after the driver installs but it couldn't even be powered back into Windows. No matter what you tried, it simply went to the screen with the progress bar and froze.
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Feb 12, 2014
My Dell Inspiron 3520 screen goes grey with horizontal lines during use. It reminds me of an old TV except the lines do not scroll. It started after I upgraded from 8 to 8.1.
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Nov 25, 2014
My laptop is not booting and the screen is two tones of grey when I try to boot.
I was working on it and left it alone for an hour and when I came back the screen was grey and have not since been able to get it to shut down or start up.
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Apr 5, 2013
Xps m1530 with windows vista . When I could boot the laptop after a while it then shut off. I did run diagnostics, all passed. I run virus scan - all ok. i updated all drivers and now can not get pass the black screen.
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Oct 13, 2009
My laptop Acer 5920G doesnt start up anymore. It happend when one day the screen froze and then when i restarted it , it just came up with a grey screen .
Now when i press the power button , the fans starts up and everything and the screen just comes grey sometimes with stripes on it . There is no actual sound eg. vista sound or anything but theres is sound coming from the fans. Once in a while it does boot up and 2 mins later the screen just completely freezes and then when restarted the grey screen thing just happens again.
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Dec 16, 2009
So my wife just got a brand new macbook about a week ago, but accidentally dropped it about a foot or two this morning. The "case" which we got from macmall did practically nothing, and I think one corner of the macbook took the brunt of it.
Now, the macbook won't get past the grey startup screen. I'll see the mac symbol, and then a "no entry" (circle with a diagonal line through it) sign, and then the system will just hang.
I've used the Mac OS X install dvd to use Disk Utility to try to repair the hard drive, but Disk Utility didn't find any problems. Everything was green and good to go.
I'm running the Hardware Test now, but I was wondering if anyone here would have any ideas about what to do next, or what is causing this problem?
Update 1: The hardware test said everything was fine, too.
Update 2: It can boot in safe mode! Everything looks good from the safe boot, I've got access to all the files and everything..........................
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May 23, 2009
My friend's macbook (white plastic, 2.0, napa/core2 before santa rosa platform) isn't starting, and I have no idea why. He initially asked me to replace the top and bottom casing. I accepted, and ordered the parts. Around the time they were supposed to come, I took the computer apart completely (required for the repair), but one of the parts was delayed, so the computer sat splayed on my desk for a week. I didn't exactly stack textbooks on it, but it also wasn't covered in anti-static wrap. So, now, I finally got the part and put it back together, and the computer doesn't start. At all. The screen doesn't go grey, the 'sleep' light doesn't turn on, the fan doesn't start - nothing. The magsafe light is green, so the power is going in. It's also worth noting that I have no battery for it, so it's all on A/C.
Does anyone know what's wrong? My two hypothetical solutions are (a) I need a battery, or (b) the logic board is dead due to static.
How likely are each of these scenarios - especially the logic board one? How possible is it that it was static overloaded?
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Dec 14, 2009
My M1710 is 2.5 yrs old now but is still working fine for me. The only problem is is my LCD screen has some problem and i see a lot of dots on it especially when the background is dark like in a horror movie.
But still it is usuable. I showed it to my local engineer and also contacted dell and they asked me to get a new warranty and they will replace the lcd.
But I don't really want to spend that much and I have a spare LCD monitor which i am currently using with a VGA cable. I can do tasks as long as it doesn't require me to use the keyboard as the screen is almost closed.
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Feb 10, 2009
I was doing some 3d work when all the sudden everything went crazy(graphic error crazy) then everytime i start my computer i get vertical blue dots and i get a blue
screen crash
bc code:116
bcp1:80d6c008
bcp2:8e809f30
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May 5, 2010
Is this the backlight? i hot glued the connector and wires in the socket into the inverter....?
I have replaced the inverter AND the flex cable (yes, the part numbers are right)
I have to shake or pressure point the left-middle of the screen for it to stop otherwise it stays unreadable...
when i hook it up to an external monitor...
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May 18, 2008
i switched my xps m1710 on to read my emails. switched off once done, went out, came home, switched on again and there was a funny pattern over the boot screen. got to XP load screen and screen had large green blocks over it.
after that, screen went "garbled", went black and then the whole system hung. i couldnt restart by pressing the power button, had to hard shutdown by holding the button.
it will only boot properly in VGA or safe mode, im using it in VGA mode now. onboard diagnostics say connections to screen, inverter and lcd graphics are ok, bios reflash (A07) and latest graphics driver re-installed.
system is: dual core centrino 2.16ghz, 4gb RAM(3.25 in XP), nvidia geforce GO 7900 GTX graphics card.
no previous issues with overheating etc, does anyone know what might be wrong, or how i can find out?
laptop is 2 years old now, but no other problems at all.
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Apr 27, 2009
When I start up my laptop the Windows splash screen loads but with vertical lines then the screen shows random fuzzy lines and colours and then the screen goes completely black and nothing happens.
At first I restarted and ran in Safe Mode and ran CCleaner which after restarting worked for a short period but then would suddenly go to a black screen and one occasion went to a blue screen with the following message
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error
*** The system has halted *** .....
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Jul 6, 2009
Looking on Dell outlet and noticed that color scheme. I was wondering how it looks since I was planning on a Jet Black, but the Graphite Grey sounds nice too
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Oct 7, 2007
I just ordered an XPS "Geniuine Keyboard" m1710, and it came and it isn't silver whats up with that?
My buds m1710 is silver. mine is gey.
did they change the part #?
what is the part # for the silver one?
and where could I get one .
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Apr 15, 2009
During recent travel I have noticed that while watching videos on fullscreen with VLC Player or Media Player Classic on the laptops own monitor, there seems to be a weird tearing-like effect on the screen.
That "problem" however does not exist with Windows Media Player, or on an external monitor (as at home).
Any ideas what might cause this? I'm running Windows XP SP3 with all the recent updates and my video card is GF 7900 GTX 512MB.
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Sep 14, 2013
What this icon does and how to disable it ?
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Jun 30, 2009
After the latest set of updates, my touchpad took to displaying a stationary gray circle/swirl half the time when I tried to move the cursor. Seemed to happen less if I moved very slowly. I turned off scrolling (again), and it's mostly gone away. Is this related to scrolling?
X201s, W7 Pro, 4GB
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May 2, 2009
Yesterday, after just a month of ownership, the display panel on my ThinkPad Yoga S1 became defective. All of a sudden, when I undocked it (after shutting down normally), the only thing that appeared on the display was a whitish image containing a dark grey vertical band (left), which happens to be the Lenovo splash screen background! The laptop runs perfectly fine when docked because it attaches to an external monitor. I tried fiddling with the Yoga's display panel, rotating through its various configurations and, after a while, a partial windows screen did appear although it flickered and, even still, nothing displayed properly in that left most vertical strip! Undocked, the laptop was and is completely unusable...
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Feb 21, 2008
I was going to be assembling an m1710 this weekend....
I called Dell Spare Parts a few days ago, and placed an order for the following;
HG345 Refurb bottom plastics, m1710
FF084 Refurb palmrest assy, m1710
J8841 Refurb speakers, LED, m1710
CF426 Refurb hinge cover, m1710
I've been watching the order on Dell's site all week, as it was scheduled to ship (on or before today) (2/21/08), and I opted for Next Day shipping.
When I placed the order, the woman I spoke with asked for my Service Tag number. I, um... don't HAVE one... I didn't say this, I simply said I don't have that information at the moment. She asked how I got the part numbers, and I told her from their own Spare Parts page.
Well....the order got cancelled today. Saw it online while at work, just before I left for the day. Another order number with the identical items was created, with a scheduled ship date of 3/3/08. WHAT?
The woman just called....she states they cannot process my order without a service tag number. YOU HAVE GOT TO BE KIDDING ME!
I told her I don't have a tag number....she asked if I was building one. "Yes." To which I hear...
"Oh....well, I don't think our supplier will allow that without a service tag number, because we reserve those parts for people who bought m1710's."
I said "That's amazing...because I know a number of people who have done the same thing I'm trying to do, and had no problems getting these parts."
"Well, that's because they have m1710's"
*mad enought to scream at this point* "Um, no...where do you think I got the idea from?? I'm certainly not the first person to have this idea."
how I can get them to sell me some refurbished plastics? What's the secret password?
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Apr 24, 2009
What would cause the computer to come up with the blue screen of death and say system haulted and the number lock led to be lite up? all iw as doing was listening to music. temps were cpu 61c and gpu 54c.
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Nov 28, 2007
I just acquired my 1st XPS notebook this week (bought it used) and so far, I'm loving it. Not a huge fan of Dell desktops but I must admit, they have done something amazing with their XPS/gaming systems. And their warranty services aren't too shabby.
My current system is as follows:
Intel C2D T7200 @ 2.0GHz 4MB L2/667MHz
Go 7900GS
4GB DDR2 RAM
200GB 7200RPM HDD
Gigabyte wireless adapter (not sure which model but it supports 108Mbps)
Got it for a good price so I wanted to know the following...
Is it worth it for me to upgrade the CPU to possibly the T7600/T7600G? Is it worth it for me to upgrade the GPU to the Go 7950GTX?
I was looking into OC-ing my CPU and GPU but I haven't found any information on OC-ing the CPU. As for the GPU, the sticky here seems to be pretty easy to follow. I will try that tonight and see what I can push out of my system. I've never been huge into the OC-ing scene
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Jan 20, 2008
Just went to Dell's site looking for a M1710 for a friend. Sadly, it appears to be no longer for sale except on the outlet.
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Dec 9, 2007
How do you mount 2 HDD in my m1710?
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Sep 17, 2009
to install win7 on their m1710? how well does it run?
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Mar 22, 2010
I rebooted and noticed that there are now loads of lines all over my screen and when it loads to the next screen I see some green boxes.
I have let my Laptop cool down for 24 hours and its still doing it. I emailed a guy online who said he can fix for £100 so I am guessing he will fix the actual GC rather than replace.?
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Jun 21, 2008
What is the best OS for M1710 right now i have Vista 32 and i will be doing reinstall and i dont know should i instal vista 32 again or maybe vista 64 will be better or maybe xp mce sp2
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Oct 24, 2007
some ram to get for my M1710 or M9750 to move up to 4 gigs. I'm thinking of getting Geil, but reading the reviews I'm thinking otherwise.
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i understand on XP I'll only get 3.25 but I figuire I'll just buy the bundle and max out rather then trying to find and buy another 2 gig stick a year from now.
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Mar 12, 2009
Just purchased a XPS M1710, Great love it, just the LED's on the top cover wont come on?
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Feb 19, 2010
I own a Dell m1710 and my 7900GTX fried and burnt and fans are dead. Whenever i power up the screen is full of dotted lines and extremely off colored pixels. How and where can I get a cheap 7900GTX to replace, as well as fans. Dell charge me 500 bucks and my reply was NO
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