Dell :: Xps M1710 Blue Screen
Feb 10, 2009
I was doing some 3d work when all the sudden everything went crazy(graphic error crazy) then everytime i start my computer i get vertical blue dots and i get a blue
screen crash
bc code:116
bcp1:80d6c008
bcp2:8e809f30
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Jan 11, 2010
I have an M1710 (3.5 years old), and have recently installed Windows 7.
System stats:
2GB RAM
XPS 512MB NVIDIA GeForce Go 7900 GTX
XPS M1710 Duo Processor T2600 (2.16 GHz, 2 MB L2 cache, 667 MHz FSB)
However, since yesterday, when I press the power on button I just get a strange grey screen. I can't get past this. I left it overnight and in the morning I get the same thing. It is a mainly grey/white screen and if I leave it some more bits of grey appear on it in a strange way. I'm not really sure what to do. I've never openened my laptop up to remove dust but have blown through the fans a few times so I imagine that it is very dusty inside.
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Dec 14, 2009
My M1710 is 2.5 yrs old now but is still working fine for me. The only problem is is my LCD screen has some problem and i see a lot of dots on it especially when the background is dark like in a horror movie.
But still it is usuable. I showed it to my local engineer and also contacted dell and they asked me to get a new warranty and they will replace the lcd.
But I don't really want to spend that much and I have a spare LCD monitor which i am currently using with a VGA cable. I can do tasks as long as it doesn't require me to use the keyboard as the screen is almost closed.
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May 5, 2010
Is this the backlight? i hot glued the connector and wires in the socket into the inverter....?
I have replaced the inverter AND the flex cable (yes, the part numbers are right)
I have to shake or pressure point the left-middle of the screen for it to stop otherwise it stays unreadable...
when i hook it up to an external monitor...
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May 18, 2008
i switched my xps m1710 on to read my emails. switched off once done, went out, came home, switched on again and there was a funny pattern over the boot screen. got to XP load screen and screen had large green blocks over it.
after that, screen went "garbled", went black and then the whole system hung. i couldnt restart by pressing the power button, had to hard shutdown by holding the button.
it will only boot properly in VGA or safe mode, im using it in VGA mode now. onboard diagnostics say connections to screen, inverter and lcd graphics are ok, bios reflash (A07) and latest graphics driver re-installed.
system is: dual core centrino 2.16ghz, 4gb RAM(3.25 in XP), nvidia geforce GO 7900 GTX graphics card.
no previous issues with overheating etc, does anyone know what might be wrong, or how i can find out?
laptop is 2 years old now, but no other problems at all.
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Apr 27, 2009
When I start up my laptop the Windows splash screen loads but with vertical lines then the screen shows random fuzzy lines and colours and then the screen goes completely black and nothing happens.
At first I restarted and ran in Safe Mode and ran CCleaner which after restarting worked for a short period but then would suddenly go to a black screen and one occasion went to a blue screen with the following message
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error
*** The system has halted *** .....
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Aug 26, 2009
my new studio 1737 got the blue screen any help? the laptop is a week old and just been sitting on a desk power is plugged in and only using it for basic use
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Apr 25, 2008
I'm running a NVIDIA GeForce Go 7900 GS in my E1705 and I've been having some problems with the nasty BSOD.
This is the error message I get:
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted
It only seems to happen when I'm playing WoW... and its getting really annoying. I had thought it was an overheating problem before, but I've been able to keep my GPU temp under control pretty well lately.
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Apr 19, 2009
My wife picked up a Dell 1537 and has been experiencing blue screen issues. It only happens when the computer is turned on or restarted.
I have checked the event viewer and there is nothing that looks suspicious or outside the norm. I made sure that drivers were updated. I tried running Memtest86 but it closes and starts to load Windows after running for 10 seconds
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Mar 17, 2009
I have a inspiron 1505 with bluetooth 355 factory installed.
When I use the Blueant b/t headset and skype I get the blue screen and with as I recall the error message is E08.
I have queried dell, blueant and skype about what could be causing this but without success.
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Oct 7, 2009
I was wondering if anybody could help me. I have a m1530 and my LCD has this blue lines going down the screen majority of the time. However if I angle the LCD just right it goes back to normal.
It appears to be some kind of connection problem because (again) it does go back to normal after moving around the screen to that exact angle. Anybody have any suggestions? I have added comparison pics to this thread.
Please excuse the poor quality pics...i dunno why my camera did that. I just wanted to ask here first to see if I can open up the laptop and fix it bc I'd have to downgrade back to Vista before sending the laptop to Dell.
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Feb 1, 2013
I have bought a new laptop, Dell XPS 14Z, 14 inch, with Windows 7 Premeium installed on it. However, I have a couple of problems from the very start which makes me regret buying it. The laptop works great, but sometimes when I try to shut it down, it doesn't. Just a blue window with shutting down sign but it never turns off perfectly.
The second problem is even deadlier. A blue screen, once a day or two days once appears and I never know why. This death screen comes from nowhere without any reason, I scanned my computer and there's no trace of virus. The only think recognizeable from the screen is this file 'tixhci.sys" file.
The laptop is very good in terms of hardware, 2.5 CPU i5, RAM 4GB, 500GB of hard drive and 1GB of display card.
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Nov 1, 2009
First of all id like to say "hello" to everyone, as ive just registered with this forum.
My Studio17 turned up last week and basically ive just been getting used to my new toy, trying out wireless etc.
Anyways in the last two days I decided to see what games the machine, and Vista, would run .....
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Sep 23, 2008
whenever i shutdown, i get the blue screen and this message:
stop: c00000219 {Fatal System Error}
The windows logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000). The system has been shutdow
i have xp os.
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Jan 25, 2008
I've been getting the occasional BSOD on my 1705 with the 7900 GS. Is there any fix for this? I saw the one for the 7950 GTX but I don't know if that works the same as the 7900 GS.
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Jan 4, 2011
I have a brand new Dell XPS with Model : L501X purchased in Malaysia hand carried to Philippines about 2 weeks ago.
Upon receiving I have noticed that a Blue Screen appears with nvlddmkm.sys error every time I play a video initially stored in the laptop hard drive or via youtube.
I have also noticed there were two video drivers installed which where Intel HD graphics and Geforce GT 420M drivers. I installed an updated GT 420M driver through driver downloads in dell support. Unfortunately it did not resolve the issue.
To relieve my doubts of driver conflicts, I have freshly installed a Windows 7 home premium but BSOD still keeps on occurring.
I am currently running this computer using only one video driver (Intel HD Graphics), I want to run this computer using Nvidia Geforce GT 420M.
How am I gonna do that without having BSOD recurring?
Is it also normal to hear some frequently very mild ticking sound coming from the right side of the keyboard and mildly grounding sting on the plastic aluminum colored frame around the keyboard?
BTW, here are some hardware info :
Model : L501X
Processor : Core i5
Ram : 4 Gb
Hdd : 500 Gb
VCard : Nvidia Geforce GT 420M - 1 Gb
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Mar 2, 2013
I have a blue screen Stop 0 x 0000007B etc at start up. I have tried pressing F12 when I see the Dell logo and run all the checks available but still get blue screen.
I have taken to my local computer shop and they are unable to fix. said it has a RAID ARY 2 hard drive set up and they do not have the equipment to fix it!
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Apr 15, 2009
During recent travel I have noticed that while watching videos on fullscreen with VLC Player or Media Player Classic on the laptops own monitor, there seems to be a weird tearing-like effect on the screen.
That "problem" however does not exist with Windows Media Player, or on an external monitor (as at home).
Any ideas what might cause this? I'm running Windows XP SP3 with all the recent updates and my video card is GF 7900 GTX 512MB.
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Oct 12, 2007
I've got a problem. I downloaded and installed the new demo for Time Shift. After it was complete it said it detected I did not have the latest drivers for my video card and I needed to download the latest ones for stable running of the game. So I clicked ok and it took me to a download of a Forceware driver (I've forgotten the numbers and have deleted it). After downloading it and running it, a box popped up and said I don't have the the compatible hardware/software to install those drivers (not exact words). So I thought ok, it will just exit and keep what I've got (dells stock 7900GTX driver). but after exiting the setup about 5 seconds later I got a blue screen stating a hardware error.
So I restarted my M1710 to notice blue dashed vertical lines on my screen and after the Windows XP loading page it would blue screen again so fast I cant read any of it. Now I can run in safe mode without the graphical screw ups on my screen. But the boot diagnostic detected no error. It displayed all those colored bars but there were weird glitches in them. I downloaded and re-installed Dells stock drivers to no avail. I searched my hardrive and registry for anything that said Forceware or the driver number and deleted all results. I system restored to no avail. So now I can only run in safe mode on a really ugly resolution.
What can I do before I resort to the 5+ day pain of return to depot service?....
Device manager shows no problems but says it can state the status of the card in safe mode. And I'm not technical enough to know how to use the event viewer to work out what went wrong.
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Feb 3, 2009
I formatted windows on my M1330 and tried installing XP x86 however when i put the disk in and boot from CD it starts the windows process and when it says 'Windows is starting..
it will hang there for 40 seconds then a blue screen will appear saying..
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Mar 23, 2009
I'm rebuilding an Insprion E1705 from several broken 9400/E1705. I get the following when I install Vista Ultimate 64bit.
PAGE_FAULT_IN_NON_PAGED_AREA
STOP: 0x00000050 (0xFFFFFF88010B85800, 0x0000000000000000, 0xFFFFFF8000A696440, 0x0000000000000000)
I have used the Dell Support Blue Screen Trouble-shooting.
It says: Use the Windows Debugger to pinpoint the exact cause of these errors.
Is there a Dos version or self booting CD version of the debugger so I can pinpoint the hardware that is causing the problem.
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Jan 30, 2009
Randomly my m1730 gets a blue screen that says....
**Hardware Malfunction
NMI:Parity Check/ Memory Parity Error.
Any ideas? its happened 2 times.
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Dec 12, 2008
I bought a Dell Vostro 1710 because I needed a Windows XP notebook with a matte 17 inch screen. Only Dell and HP have such notebooks. The Dell Vostro 1710 is exactly what I need. But I got blue screens (BSOD). It happens complete randomly, sometimes after 1 hour, sometimes after 10 days. Dell’s solution was that I had to reinstall Windows XP and the drivers, which cost me three hours work. After some days the blue screen appears again. Than I had to install Windows update, and new drivers from internet. Two hours work. No result. Than I had to remove the memory modules one by one and test again. No result. Each time I used the Vostro for one or two days before the blue screen appears again. Then Dell replaced the complete motherboard. After some days the blue screen appears again. Then I had to reinstall Windows XP and the drivers again, no result.
Three hours work. This al together cost me many days of work. Then I received another new Vostro 1710. I used it without problems for 10 days. Than the blue screen appears again. So there are already 6 weeks gone but I don’t have a functioning Dell Vostro 1710 yet. I’m a programmer and have 20 years experience with PC’s. I never had blue screens on my other PC’s or notebooks. Who has the same problem with a new Dell Vostro 1710?
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Feb 4, 2013
I've had my inspiron 14z for about 2 months now. From the start I've had issues with the computer crashing (blue screen). It started happening about every hour, and has now increased to about every 20 minutes. If left it will be on an- on- crash- restart loop for eternity every 20 minutes. I have tried updating drivers, I have done diagnostics at startup, not working.
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Dec 17, 2009
I have recently bought FW 590FEB, after using it for 5 days, I got three times blue screen problem like this:
A problem has been detected and windows has been shut down to prevent the damage.
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1st blue screen, windows 7 shut down unexpectedly
2nd blue screen, windows 7, don't really know since I went to out and find out when I start the pc, it said shut down unexpectedly,
3rd blue screen, windows 7 close/shut down by itself while i was running VLC and utorrent, and it when to the screen where we can choose start windows with safe mode or normal...
I don't know what is happening with this blue screen problem, since this is my first experience with this trouble,
Is it software/drive issue or hardware?
Should I restore it to factory setting?
I think it it shutdown by itself, every time i use Google Chrome and utorrent.....
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Oct 6, 2009
So lately my SXPS 1640 has been crashing every so often, with a blue screen coming up saying:
POWER_DRIVER_STATE_FAILURE
(or something along those lines)
saying that the computer is restarting to protect the device. I haven't been able to read all of what it says because it restarts to quickly but it's getting really annoying as it is happening more frequently.
It also generally only seems to happen when I've been using it with the battery only and not when it's plugged into the socket.
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Mar 7, 2009
Just got a new E6400 and even before VISTA had fully loaded 1st time, it had bluescreened and showed a minidump with errorcode 9F = DRIVER_POWER_STATE_FAILURE.
Error occurs very often when going to sleep mode, and sometimes when doing reboot or shutdown.
Computer then hangs for 5-10-15 minutes before rebooting and showing the VISTA error report. Now, 2 days after 1st power on, I've had probably 10 BSOD's during sleep / restart / poweroff operations .....
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Apr 29, 2009
I have a problem with my studio 1525, whenever I run windows update and try to restart after, i get a blue screen of death, the i have to run recovery manager to get running again.
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Apr 23, 2010
I have a Dell XPS Studio 1645 i7 Q 720 @ 1.60GHz, 1597 Mhz, 4 Core(s), 8 Logical Processor(s)
4 GB DDR3 RAM
BIOS: Dell Inc. A08, 3/12/2010
Windows 7 64-bit 6.1.7600 Build 7600
GPU: ATI HD 4670 1GB RAM
I am using a 90W adapter fyi and games seem to run fine once windows boots.
So my problem is ......
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Sep 6, 2009
I have been getting the dreaded blue screen every couple of days for the last few months but since last week I keep getting it every 15 minutes ! My lapotp is 4 years old so I guess I cannot drag it anymore and have to think about a replacement hard drive or a new laptop.
So which one is the best option. I dont want to shell out the extra dough on the new one so was wondering if its worth buying a new HD and upgrading the RAM and keep working on the old one. I just use it for internet, word processing and Photoshop.
My specs are
Pentium M 2.13 GHz
80 GB Ultra ATA HD
256 MB RAM
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