Dell :: New Vostro 1710 Gives Blue Screen (BSOD)
Dec 12, 2008
I bought a Dell Vostro 1710 because I needed a Windows XP notebook with a matte 17 inch screen. Only Dell and HP have such notebooks. The Dell Vostro 1710 is exactly what I need. But I got blue screens (BSOD). It happens complete randomly, sometimes after 1 hour, sometimes after 10 days. Dell’s solution was that I had to reinstall Windows XP and the drivers, which cost me three hours work. After some days the blue screen appears again. Than I had to install Windows update, and new drivers from internet. Two hours work. No result. Than I had to remove the memory modules one by one and test again. No result. Each time I used the Vostro for one or two days before the blue screen appears again. Then Dell replaced the complete motherboard. After some days the blue screen appears again. Then I had to reinstall Windows XP and the drivers again, no result.
Three hours work. This al together cost me many days of work. Then I received another new Vostro 1710. I used it without problems for 10 days. Than the blue screen appears again. So there are already 6 weeks gone but I don’t have a functioning Dell Vostro 1710 yet. I’m a programmer and have 20 years experience with PC’s. I never had blue screens on my other PC’s or notebooks. Who has the same problem with a new Dell Vostro 1710?
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May 18, 2009
My Dell Vostro 1710 screen Still flickering.. Dell Just Replaced the motherboard for me last week. What Should I do... Is it caused by the 8600m gs....
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Apr 9, 2013
Customer does not know the password as it was set up for him by someone else who has since moved on.
So I would like to reset this password or turn it off so I can move on and make the laptop usable. How to disable this feature or a back door password that will allow me to get in and switch off the BIOS password?
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Jan 26, 2009
If i get the vostro 1710 from dell. Can't I just pull the 8600M GS card and upgrade to the 8600M GT or higher video card. I don't think the are welded on the motherboard?
Has anyone even tried this? Asking cause I saw on ebay that the are selling the 8600M GS and 8600M GT for laptops and was wondering.
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Mar 16, 2009
I would like to know how to disable the touchpad on the Vostro 1710 running Vista Business.
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Nov 8, 2010
I have a Dell Vostro 1710 laptop that was purchased in December 2008.
I am currently having problems however with the battery/charger. The battery does not charge except when I first plug it in. The Power Meter icon shows that it is charging but only for up to 10 seconds, then the message then goes to "On AC Power"
I first noticed that the battery icon on the taskbar in Windows XP PRo SP3 was saying "ONn AC Power" but not charging. Sure enough, it wasn't charging. My colleague who has the same laptop purchased at the same order but does not have an issue.
I have done all the things you normally do to troubleshoot a battery including reboot, check for software updates, swap the battery with my colleague, swap AC adapter, even replace the battery with a new one yet I still have that issue.Â
I have now noticed that it doesn't appear to be anything to do with Windows at all as when I power it down, plugging the charger in brings the charging light on for approximately 10 seconds, then the light goes out and the laptop doesn't charge.
This morning I tried a different battery that does charge into my laptop and had the same issue, which discounts it being a battery issue I think. I also tried downloading updated drivers from this website but again no joy.
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Feb 13, 2013
When booting up, the bios does not recognize the supervisor or HDD passwords.
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Dec 24, 2008
I've been experiencing a BSOD most of the times after a Sleep. That is: when I close the lip and reopen when Windows goes to Sleep automatically under Balanced Power State
Using Windows Vista 32-bit with SP1.
I have tried x64 which has the same problem.
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Mar 19, 2013
I bought a dell v3450 last year. Everything works fine for about 1 month. After that an error occured.Whenever I play a random game with High-Performance graphic card (AMD Radeon HD 6630M), after several minutes, it crash and the atikmpag.sys (116) appear. I have to turn off my computer by hold the power button. If i switch to Power-Saving card, nothing happen. But I can run any program with high level graphic detail. Below is the image of the BSOD that I captured.
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Jul 31, 2009
We were using Vostro 1710's for a long time but now all that we can get is the 1720. When we are downgrading from Vista to XP everything goes smooth until we do the Media Card Driver.
Once we do that the OS starts getting buggy and puts up a BSOD. Has anyone else had this happen to them? If we disable to Media Card Reader in the bios the problem goes away.
The driver that we are using is from dell and should work fine.
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Feb 13, 2013
Suddenly one morning when switching on the laptop it just was a black screen nothing else, I have already had the graphics card replaced so checked the ram by trying different combinations etc but still nothing.
I did the FN + Power test and it does its thing but then it beeps loudly 3 times while flashing caps lock, scroll lock & num lock together at the same time,,,,then it does a random tune and flashes more. I have attached a video to show it exactly.
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Nov 13, 2008
I have a Vostro 1500, which I bought 10 months ago. About 3 months ago the screen became loose and wobbled about 10 degrees when computer was moved or if I was on the train and it went over bumps. I tightened the screws as advised but this did not have any real effect. Dell engineer came and replaced the back cover with new hinges, (as they though hinges may be broken/at fault but they were fine,) but some wobble was still noticable so he ordered a new base. He came today and took the screen out complete with all the screen casing out of the old base, and put it into the new base, but still wobbled, so just put it back in the old base as it wouldn't have cured the problem.
Now yesterday, after he put the new back cover on, he had to take the plastic around the front of the screen off. After he put it together I noticed that the screen is no longer flush with the plastic surround and it annoys me! Am I just being finicky/picky or should I ask them to fix it?
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Jan 30, 2010
Hi all, new person here. I did a search on LCD screens but can't find my problem anywhere.
Here's the background and problem:
Vostro 1500 with Chungwha 1280x800 screen that got cracked by my kids. I ordered a replacement screen from a company off Amazon.com that was highly rated. Got the screen and installed it. It is make by Chi Mei. When I powered up the computer I got 8 screens of start up and it was very dim. Once it went past the Windows start up screen everything went black. It would only continue to Windows screen, still showing 8 windows in safe mode. I hooked up the old screen and everything worked fine.
I contacted the company and they air expressed me another screen, which I received yesterday. Hooked it up and got the exact same problem, which leads me to believe it's the Dell that doesn't like it. I will try and attach some photos because I am at a loss.
Thanks for your help in advance.
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Jul 25, 2011
We have two HP Pavilion dv6t-3100 CTO Select Edition Entertainment notebooks purchased at the same time. The screen on one of them has been flickering, has had to do a few recoveries, and has generated at least one BSOD.
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Oddly, the problem child's Intel driver is 8.17.0010.0029, and the AMD driver is 8.741.1.1000, dated 6/22/2010.
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But the problem-free laptop has Intel driver 8.17.0010.1043, and AMD driver 8.771.1.0, dated 9/8/2010.
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Huh? The only difference between the two is the "bad" laptop has a i7-720QM ICU whereas the "good" laptop has the slightly more powerful i7-740QM. So why the different drivers?
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Aug 26, 2009
my new studio 1737 got the blue screen any help? the laptop is a week old and just been sitting on a desk power is plugged in and only using it for basic use
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Apr 25, 2008
I'm running a NVIDIA GeForce Go 7900 GS in my E1705 and I've been having some problems with the nasty BSOD.
This is the error message I get:
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted
It only seems to happen when I'm playing WoW... and its getting really annoying. I had thought it was an overheating problem before, but I've been able to keep my GPU temp under control pretty well lately.
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Apr 19, 2009
My wife picked up a Dell 1537 and has been experiencing blue screen issues. It only happens when the computer is turned on or restarted.
I have checked the event viewer and there is nothing that looks suspicious or outside the norm. I made sure that drivers were updated. I tried running Memtest86 but it closes and starts to load Windows after running for 10 seconds
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Mar 17, 2009
I have a inspiron 1505 with bluetooth 355 factory installed.
When I use the Blueant b/t headset and skype I get the blue screen and with as I recall the error message is E08.
I have queried dell, blueant and skype about what could be causing this but without success.
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Oct 7, 2009
I was wondering if anybody could help me. I have a m1530 and my LCD has this blue lines going down the screen majority of the time. However if I angle the LCD just right it goes back to normal.
It appears to be some kind of connection problem because (again) it does go back to normal after moving around the screen to that exact angle. Anybody have any suggestions? I have added comparison pics to this thread.
Please excuse the poor quality pics...i dunno why my camera did that. I just wanted to ask here first to see if I can open up the laptop and fix it bc I'd have to downgrade back to Vista before sending the laptop to Dell.
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Feb 10, 2009
I was doing some 3d work when all the sudden everything went crazy(graphic error crazy) then everytime i start my computer i get vertical blue dots and i get a blue
screen crash
bc code:116
bcp1:80d6c008
bcp2:8e809f30
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Feb 1, 2013
I have bought a new laptop, Dell XPS 14Z, 14 inch, with Windows 7 Premeium installed on it. However, I have a couple of problems from the very start which makes me regret buying it. The laptop works great, but sometimes when I try to shut it down, it doesn't. Just a blue window with shutting down sign but it never turns off perfectly.
The second problem is even deadlier. A blue screen, once a day or two days once appears and I never know why. This death screen comes from nowhere without any reason, I scanned my computer and there's no trace of virus. The only think recognizeable from the screen is this file 'tixhci.sys" file.
The laptop is very good in terms of hardware, 2.5 CPU i5, RAM 4GB, 500GB of hard drive and 1GB of display card.
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Nov 1, 2009
First of all id like to say "hello" to everyone, as ive just registered with this forum.
My Studio17 turned up last week and basically ive just been getting used to my new toy, trying out wireless etc.
Anyways in the last two days I decided to see what games the machine, and Vista, would run .....
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Sep 23, 2008
whenever i shutdown, i get the blue screen and this message:
stop: c00000219 {Fatal System Error}
The windows logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000). The system has been shutdow
i have xp os.
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Jan 25, 2008
I've been getting the occasional BSOD on my 1705 with the 7900 GS. Is there any fix for this? I saw the one for the 7950 GTX but I don't know if that works the same as the 7900 GS.
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Jan 4, 2011
I have a brand new Dell XPS with Model : L501X purchased in Malaysia hand carried to Philippines about 2 weeks ago.
Upon receiving I have noticed that a Blue Screen appears with nvlddmkm.sys error every time I play a video initially stored in the laptop hard drive or via youtube.
I have also noticed there were two video drivers installed which where Intel HD graphics and Geforce GT 420M drivers. I installed an updated GT 420M driver through driver downloads in dell support. Unfortunately it did not resolve the issue.
To relieve my doubts of driver conflicts, I have freshly installed a Windows 7 home premium but BSOD still keeps on occurring.
I am currently running this computer using only one video driver (Intel HD Graphics), I want to run this computer using Nvidia Geforce GT 420M.
How am I gonna do that without having BSOD recurring?
Is it also normal to hear some frequently very mild ticking sound coming from the right side of the keyboard and mildly grounding sting on the plastic aluminum colored frame around the keyboard?
BTW, here are some hardware info :
Model : L501X
Processor : Core i5
Ram : 4 Gb
Hdd : 500 Gb
VCard : Nvidia Geforce GT 420M - 1 Gb
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Mar 2, 2013
I have a blue screen Stop 0 x 0000007B etc at start up. I have tried pressing F12 when I see the Dell logo and run all the checks available but still get blue screen.
I have taken to my local computer shop and they are unable to fix. said it has a RAID ARY 2 hard drive set up and they do not have the equipment to fix it!
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Oct 12, 2007
I've got a problem. I downloaded and installed the new demo for Time Shift. After it was complete it said it detected I did not have the latest drivers for my video card and I needed to download the latest ones for stable running of the game. So I clicked ok and it took me to a download of a Forceware driver (I've forgotten the numbers and have deleted it). After downloading it and running it, a box popped up and said I don't have the the compatible hardware/software to install those drivers (not exact words). So I thought ok, it will just exit and keep what I've got (dells stock 7900GTX driver). but after exiting the setup about 5 seconds later I got a blue screen stating a hardware error.
So I restarted my M1710 to notice blue dashed vertical lines on my screen and after the Windows XP loading page it would blue screen again so fast I cant read any of it. Now I can run in safe mode without the graphical screw ups on my screen. But the boot diagnostic detected no error. It displayed all those colored bars but there were weird glitches in them. I downloaded and re-installed Dells stock drivers to no avail. I searched my hardrive and registry for anything that said Forceware or the driver number and deleted all results. I system restored to no avail. So now I can only run in safe mode on a really ugly resolution.
What can I do before I resort to the 5+ day pain of return to depot service?....
Device manager shows no problems but says it can state the status of the card in safe mode. And I'm not technical enough to know how to use the event viewer to work out what went wrong.
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Feb 3, 2009
I formatted windows on my M1330 and tried installing XP x86 however when i put the disk in and boot from CD it starts the windows process and when it says 'Windows is starting..
it will hang there for 40 seconds then a blue screen will appear saying..
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Mar 23, 2009
I'm rebuilding an Insprion E1705 from several broken 9400/E1705. I get the following when I install Vista Ultimate 64bit.
PAGE_FAULT_IN_NON_PAGED_AREA
STOP: 0x00000050 (0xFFFFFF88010B85800, 0x0000000000000000, 0xFFFFFF8000A696440, 0x0000000000000000)
I have used the Dell Support Blue Screen Trouble-shooting.
It says: Use the Windows Debugger to pinpoint the exact cause of these errors.
Is there a Dos version or self booting CD version of the debugger so I can pinpoint the hardware that is causing the problem.
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Jan 30, 2009
Randomly my m1730 gets a blue screen that says....
**Hardware Malfunction
NMI:Parity Check/ Memory Parity Error.
Any ideas? its happened 2 times.
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