Apple :: Macbook Dropped - Won't Get Past Grey Startup Screen
Dec 16, 2009
So my wife just got a brand new macbook about a week ago, but accidentally dropped it about a foot or two this morning. The "case" which we got from macmall did practically nothing, and I think one corner of the macbook took the brunt of it.
Now, the macbook won't get past the grey startup screen. I'll see the mac symbol, and then a "no entry" (circle with a diagonal line through it) sign, and then the system will just hang.
I've used the Mac OS X install dvd to use Disk Utility to try to repair the hard drive, but Disk Utility didn't find any problems. Everything was green and good to go.
I'm running the Hardware Test now, but I was wondering if anyone here would have any ideas about what to do next, or what is causing this problem?
Update 1: The hardware test said everything was fine, too.
Update 2: It can boot in safe mode! Everything looks good from the safe boot, I've got access to all the files and everything..........................
My friend's macbook (white plastic, 2.0, napa/core2 before santa rosa platform) isn't starting, and I have no idea why. He initially asked me to replace the top and bottom casing. I accepted, and ordered the parts. Around the time they were supposed to come, I took the computer apart completely (required for the repair), but one of the parts was delayed, so the computer sat splayed on my desk for a week. I didn't exactly stack textbooks on it, but it also wasn't covered in anti-static wrap. So, now, I finally got the part and put it back together, and the computer doesn't start. At all. The screen doesn't go grey, the 'sleep' light doesn't turn on, the fan doesn't start - nothing. The magsafe light is green, so the power is going in. It's also worth noting that I have no battery for it, so it's all on A/C.
Does anyone know what's wrong? My two hypothetical solutions are (a) I need a battery, or (b) the logic board is dead due to static.
How likely are each of these scenarios - especially the logic board one? How possible is it that it was static overloaded?
I've got a late 07 macbook pro with those faulty 8600 nvidia gpus. My macbook pro was working fine last night and now this afternoon its got a blank screen upon startup. I can still hear the chime and it still boots into the OS as i can still change the volume and backlit brightness etc.... Is it confirmed to say that my luck has ran out and the GPU is dead?
My warranty has expired and have no extended applecare + I bought the macbook in one of those education apple store. Will I still be able to get the free repairs as stated by apple and even if I do, won't they still replace the logic board with another unused faulty one and down the track my macbook pro will still be prone to that same failure?
I was setting my bag down and it slipped out of my hands from about a foot high. It dented the corner of the unibody, not the batter cover. It was in a bag with only a small amount of foam at the bottom.
I was sick about it. I called the apple store and they wanted $600, LA Computer wanted 500, and finally found a place in the midwest that only charged me 350 to replace it. I got it back and its as good as new. I DONT work for them or know them personally but Mission is the name of the place that helped me. They do deserve some credit.
I now carry it in a suspension laptop bag by Swiss.
The funny thing is that I have dropped my Thinkpads higher than that and they have never needed to be repaired.
I have a Dell Inspiron 1545. So, a few months ago, I got mad at my laptop and slammed the screen down. I think it was taking its sweet time shutting down or something. I can't remember. Anyway, the next time I tried to turn it on, it goes into Startup Repair, and then comes up with a screen of errors, namely "StartupRepairOffline", "Autofailover", "NoOSInstalled". I can go into advanced options and go into DOS command (it comes up to the X drive); I was able to successfully pull off stuff I wanted, but I'm thinking I damaged the hard drive. I've let this sit for awhile, using my daughters' laptop, but now I want mine back and want to repair it. What should I do first? Also, I don't think I have any startup disks or anything like that.
However, since yesterday, when I press the power on button I just get a strange grey screen. I can't get past this. I left it overnight and in the morning I get the same thing. It is a mainly grey/white screen and if I leave it some more bits of grey appear on it in a strange way. I'm not really sure what to do. I've never openened my laptop up to remove dust but have blown through the fans a few times so I imagine that it is very dusty inside.
I've had my MBP since 1 week now, and I've been using it a lot. At first, the startup time was around 35 seconds, but recently I have noticed that the blue screen at the end of the startup process is staying for much longer than it should (around 8 seconds).
I have tried:
-Repairing Disk with the Disk Utility and the Leopard DVD -Repairing Permissions -Defragmenting (3rd party software) -Deleting the ApplicationEnhancement.bundle file using [command-S] -Deleting preference files of uninstalled programs.
But nothing worked. The blue screen still lasts 8 seconds and the pointer appears at the top left corner. The startup time is now 50 seconds, which is about the same as Windows and I don't want that.
I bought an XPS13 i7, installed the BIOS (that went fine) and then installed the drivers. After installing the "WiFi Display" driver, the computer will not restart. Here is what happens:
I select the restart option it shuts down it powers up (the Dell logo appears) it then goes to a grey screen.
After approximately 10 seconds (or after I press enter) a progress bar appears at the bottom of the screen with the words "F12 Options." The progress bar is persistently at 99% or thereabouts the computer is completely frozen and nothing happens
If I then press the power button, it powers off. When I press the power button again, it starts perfectly normally.
The main concern for me is that this is the second XPS13 from Dell in 1 week!!! The first one had an almost identical problems after the driver installs but it couldn't even be powered back into Windows. No matter what you tried, it simply went to the screen with the progress bar and froze.
My laptop Acer 5920G doesnt start up anymore. It happend when one day the screen froze and then when i restarted it , it just came up with a grey screen .
Now when i press the power button , the fans starts up and everything and the screen just comes grey sometimes with stripes on it . There is no actual sound eg. vista sound or anything but theres is sound coming from the fans. Once in a while it does boot up and 2 mins later the screen just completely freezes and then when restarted the grey screen thing just happens again.
My Dell Inspiron 3520 screen goes grey with horizontal lines during use. It reminds me of an old TV except the lines do not scroll. It started after I upgraded from 8 to 8.1.
My laptop is not booting and the screen is two tones of grey when I try to boot.
I was working on it and left it alone for an hour and when I came back the screen was grey and have not since been able to get it to shut down or start up.
Xps m1530 with windows vista . When I could boot the laptop after a while it then shut off. I did run diagnostics, all passed. I run virus scan - all ok. i updated all drivers and now can not get pass the black screen.
I dropped my laptop and while the computer hardware all still works, the LCD is broken. However, I do not know how to get the broken one out, let alone a new one in. Does anyone know how to replace the screen on the dv4-1430us?
My husband dropped his Aspire 3680-2682 the other day and the screen went wonky. I booted it off a VGA monitor and it seems to be fine running from there, BUT I could not get it to boot to VGA except in safe mode, and when I choose to boot in regular mode it goes to the LCD screen and doesn't allow switching the display to the external monitor.
This is the only thing that concerns me that it might not be just the screen that sustained damage.
I was eventually able to get th bezel off (it doesn't come 100% off on this model but doesn't need to) and remove the lcd panel for inspection. The thin board taped to the back of the panel doesn't seem to be visibly broken or strained and the connectors to it were taped so firmly in place they didn't budge on impact. The small board that rests at the bottom of the top case under the bezel (the inverter?) can't be inspected well and I don't want to damage it by trying. In any case nothing appears damaged to the naked eye on or around the screen.
The first pic is how the screen looks when booted; it also (visibly) flickers and redraws continuously. The second shows that applying pressure allows a clearer view of the console and stops the flickering.
[url] [url]
I have found a replacement screen online for 50.00 and feel comfortable enough trying to replace it rather than spend the cost of a new laptop on sending it for repairs.
However, if it's not just the screen I don't want to throw more money at this.
In your experienced opinions, does it look like the damage is typical of a broken LCD screen and not something in the motherboard? (no clue on how to get a closer look at that stuff. took every screw out of it last night and couldn't get the bottom case to reveal its secrets.)
My Aspire 5720 z laptop was accidentally dropped, and now the screen whites out to black. Do I need to replace the monitor screen ??Is a new video card needed ??
HP Pavilion dv7 with windows 7 home premium I just got it from my uncle who hasn't use it for long time. Long enough where He forgot his login password and there is no guest just his one account. So my problem an what I'm trying to figure out is if it's possible how could I get to the control panel or is there anyway I can create myself an account.
saying that the screen of the macbook is really bad, with no specifics of why it is bad. I was just wondering if its just the viewing angles that everyone is complaining about? or is it something else?
My laptop froze and I was unable to do anything so I forced shutdown on it, I rebooted it and I noticed I was on the boot screen for a long period of time (about 10 min).
I ran the System Quick test in the UEFI BIOS and everything passed except
After the disappointment of buying a windows laptop, I've decided to buy a mac.
I'd like to get one of the new pros, either a 15" or 13". i don't need the 9600gt as I just web surf and do documents. So its either the 2.26 13" version 2.53 13" version or 2.53 15" version.
What I'd like to know is which screen has more pixels per inch, ie a clearer/crisper screen.
I'm used to a full hd vaio screen, so which would be the smallest step down in terms of crispness of images?
I recently purchased the 15" macbook pro from apple online store. I immediately noticed that the screen was a lot less vivid/washed out than what I have seen from demo units at the store.
I did not find many similar complaints about the washed out screen so I was wondering if this is an isolated incident.
I have returned the unit and was thinking whether I should give it another shot (buying it in the store).
I hear a lot of negative about the screen. does anyone actually like the screen? Looking to buy one, but will skip if the screen is as bad as people say.
Is there a lot of backlit bleeding on the new Macbook PRO 13"? My 13" unibody Macbook has horrible backlit bleeding. We are looking for a second computer and want to go with this notebook (Macbook PRO 13") as we love our current Macbook unibody, except for the screen which has bad backlit bleeding. Are the new screens much better? I can't find any informationpictures comparing both...
I purchased a refurbished macbook the screen looks really washed out, I have gone through the calibrations for the screen but unless I have the screen set just right it is really light.
Is it possible to upgrade the 15" unibody MacBook Pro screen (1440x900) to a 15" 1680x1050 screen? Not concerned if it voids the warranty or not, just wondering if it can be done.
I just got a new Macbook in the office for my boss and it has a screen I have not seen with model 9CA8, it looks decidedly better than the 9C89 screen that I have.
