HP/Compaq :: Dropped Laptop- Screen Replacement
Jan 21, 2010
I dropped my laptop and while the computer hardware all still works, the LCD is broken. However, I do not know how to get the broken one out, let alone a new one in. Does anyone know how to replace the screen on the dv4-1430us?
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Feb 7, 2009
i broke my lcd screen a few days ago and i got a replacement from ebay. i installed it but i can see the image on my screen but it is verrry dim. there's no back light. so i put the old screen and turned it on and the back light is very bright but the lcd is cracked and messed up. i don't understand how could that be that the new screen is dim and the old one still is bright but messed up.
the model of the laptop is hp dv6605us
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Jan 13, 2015
My Aspire 5720 z laptop was accidentally dropped, and now the screen whites out to black. Do I need to replace the monitor screen ??Is a new video card needed ??
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Feb 10, 2008
So I bought my m1330 about 2 months ago with the 1 year complete care service. Approx. 2 days ago I dropped my laptop and it cracked the casing on the side of LCD. The crack does not affect the functioning of the laptop.
Am I still covered by DELL?
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Apr 3, 2009
my girlfriend accidentally dropped her laptop from about a foot off the ground.
The laptop was on during the fall, and remained on afterward. However, needless to say the laptop froze. Did a hard reboot, and Vista took abnormally long to boot, only to find that the computer began to run check disk. After the check, everything past and it booted windows normally.
Seems to work ok, but once you try to run any program the computer eventually locks up and you have to hard power down to get anywhere (no, task manager doesnt work). Once it boots again, it once again wants to run check disk. Is there any way to repair such damage? Could the damage be physical to the drive sense it was dropped?
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Apr 15, 2010
I dropped my Sony Vaio VGN-AW125J laptop, my foot broke the fall, but a portion hit a table on the way down. My AC jack was banged up, so I ordered the part from Sony. My computer repair guy said that the new jack hasn't made a difference and still can't get power. He said it wasn't the operating system since he pulled out hard drive and it still doesn't power up. My original symptoms were when I powered it up, it would pretty much shut down after a few seconds.
Is there anything I can ask my computer guy to check before we trash it?
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May 1, 2009
i had a HP Pavillion dv6904ca and had sent it in for repair 4 times cause of graphics failures all of which failed to fix the problem. recently i was given a case manager, and low and behold they say they would replace the laptop for me. They decide to give me and HP HDX 16-1140us as a replacement and they tell me i need to send the laptop in first and then once recieved they would send the new laptop. so far its been about a week and a half and still no new laptop. so my question is if anyone here had to go through hp case manager to replace laptop, how long did it take to receive the new one? I know it sounds like a dumb question but i need my laptop for school and cant go very long without it.
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Apr 20, 2013
My daughter dropped her XPS15 laptop.
Trying to start it up now, we get beeping at about 1 second intervals.
A very brief message then pops up, part of which says: PXE-E61: Media test failure, check cable
We then get a screen showing options for the Boot Priority Order.
Choosing Hard Drive, the next message says no hard drive detected.
I've checked nothing has been dislodged by the fall and the hard drive is secure.
Can we retrieve data from the hard drive if that is what's the problem?
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Jul 12, 2009
In general, for screen replacement on a HP business notebook, what is the best option?
1) Ship it back to HP
2) Let a tech replace it onsite
3) Ask for the whole display assembly and replace it myself
I've mostly had Dell business notebooks in the past, so I'm not sure how good HP business repair quality is. I've searched the forums here and found some stories of people not being very happy with their repair quality when it has been sent back to HP and when they've had technicians on site so I was considering just asking for the whole display assembly and then replacing it myself.
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Nov 1, 2008
my laptops screen was damaged quite severely and im not sure if i should check my laptop for any other type of damage?
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Jan 12, 2010
i have recently purcahsed a 2nd hand DV9605ea laptop, which had a broken screen
i purchased another screen from ebay and have sort of succesfully replaced it.
however there are a couple of problems. firstly the screen that i took off had only 2 leads that connect to part of the motherboard, and the replacement has 3. i have connected up 2 of the wires and the monitor is working but i can only get a screen resolution of 1024 x 768. i have tried to install the nvidia drivers/software but i keep getting the error message no hardware found for this software. this also happens when microsoft updates tries to install the same software.
i guess that the monitor i am using is obviously from a different spec macine although it is from the dv9000 series.
can i use it with only the 2 cables and still get it up to 1400 x 900?
or can i upgrade the graphics card?
here is a link to show what 2 wires i am refering to.
[url]
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Mar 28, 2010
I ran over my laptop and cracked the screen. I was wondering if I could upgrade the screen to a higher resolution as seen in this post.
The replacement screen for my HP is part number: 570095-001
The specs:
1366X768
15.6 inch screen
WXGA
Glossy
HD
Widescreen Display
LCD LED backlight
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Mar 31, 2009
My husband dropped his Aspire 3680-2682 the other day and the screen went wonky. I booted it off a VGA monitor and it seems to be fine running from there, BUT I could not get it to boot to VGA except in safe mode, and when I choose to boot in regular mode it goes to the LCD screen and doesn't allow switching the display to the external monitor.
This is the only thing that concerns me that it might not be just the screen that sustained damage.
I was eventually able to get th bezel off (it doesn't come 100% off on this model but doesn't need to) and remove the lcd panel for inspection. The thin board taped to the back of the panel doesn't seem to be visibly broken or strained and the connectors to it were taped so firmly in place they didn't budge on impact. The small board that rests at the bottom of the top case under the bezel (the inverter?) can't be inspected well and I don't want to damage it by trying. In any case nothing appears damaged to the naked eye on or around the screen.
The first pic is how the screen looks when booted; it also (visibly) flickers and redraws continuously. The second shows that applying pressure allows a clearer view of the console and stops the flickering.
[url]
[url]
I have found a replacement screen online for 50.00 and feel comfortable enough trying to replace it rather than spend the cost of a new laptop on sending it for repairs.
However, if it's not just the screen I don't want to throw more money at this.
In your experienced opinions, does it look like the damage is typical of a broken LCD screen and not something in the motherboard? (no clue on how to get a closer look at that stuff. took every screw out of it last night and couldn't get the bottom case to reveal its secrets.)
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Dec 16, 2009
So my wife just got a brand new macbook about a week ago, but accidentally dropped it about a foot or two this morning. The "case" which we got from macmall did practically nothing, and I think one corner of the macbook took the brunt of it.
Now, the macbook won't get past the grey startup screen. I'll see the mac symbol, and then a "no entry" (circle with a diagonal line through it) sign, and then the system will just hang.
I've used the Mac OS X install dvd to use Disk Utility to try to repair the hard drive, but Disk Utility didn't find any problems. Everything was green and good to go.
I'm running the Hardware Test now, but I was wondering if anyone here would have any ideas about what to do next, or what is causing this problem?
Update 1: The hardware test said everything was fine, too.
Update 2: It can boot in safe mode! Everything looks good from the safe boot, I've got access to all the files and everything..........................
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Mar 18, 2013
Dell Inspiron M5030 is fallen down,Front part of DVD dropped.attached it,turned on the laptop. no boot,2 short beeps,error
When I turn it on,I get this error in a black page:
Check Cable Connection!
PXE-MOF:Exiting Intel PXE ROM.
Reboot and Select proper Boot device or insert Boot Media in selected Boot device and press any key
I turned it off and press f12 and changed the reboot default to Hard Drive, again 2 beeps and same black page with same errors.
Dell Inspiron M5030 is fallen down,Front part of DVD dropped.attached it,turn on the laptop. no boot,2 short beeps,error
Edit | Delete
When I turn it on,I get this error in a black page: Check Cable Connection!PXE-MOF:Exiting Intel PXE ROM.Rebot and Select proper Boot device or insert Boot Media in selected Boot device and press any keyI turned it off and press f12 and changed the reboot default to hard Drive and other option, again 2 beeps and same black page with same eroors.
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Jun 19, 2009
Dropped my computer and now it wont boot up. Instead it just keeps turning on and off. The screen is also cracked. HP tells me that the hard drive or motherboard have been shifted with the impact and are not being detected properly causing the power cycling. They are offering to fix it for $400. I would like to attempt to make the repairs myself, if possible.
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Jan 28, 2009
i just accidentally dropped my laptop a few hours ago but it is still working fine. i think the accelerometer came on and stopped the hard drive. but there are a few scratches and looks like small cracks on the cover of the laptop? i really want to change it out without sending it off to HP. are there any sites that sell parts for this laptop?
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Mar 14, 2010
Just a FYI for you, on Thursday i was nearly hit by a car and for some reason at that time i was carrying my DV9000 without any laptop bag or any protective anything at all... The thing dropped straight into three inches of snow.
Came back home, first thing i did was take out the hair drier and get rid of any water that the melting snow made. Second thing was to turn on the laptop, and it booted up first time. Third thing was to connect it to my amp and speakers, put on some Tech N9ne and have a beer. I actually finished the beer before the chorus ended... Then it was time to run to work, with laptop and all. Despite being exposed to cold yet again, she still did a flawless job. This going out to anyone who thinks HPs are unreliable.
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Jan 30, 2010
Hi all, new person here. I did a search on LCD screens but can't find my problem anywhere.
Here's the background and problem:
Vostro 1500 with Chungwha 1280x800 screen that got cracked by my kids. I ordered a replacement screen from a company off Amazon.com that was highly rated. Got the screen and installed it. It is make by Chi Mei. When I powered up the computer I got 8 screens of start up and it was very dim. Once it went past the Windows start up screen everything went black. It would only continue to Windows screen, still showing 8 windows in safe mode. I hooked up the old screen and everything worked fine.
I contacted the company and they air expressed me another screen, which I received yesterday. Hooked it up and got the exact same problem, which leads me to believe it's the Dell that doesn't like it. I will try and attach some photos because I am at a loss.
Thanks for your help in advance.
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May 14, 2014
HP 17t-2100 CTO screen is light, or lines, horizontal across screen.
LM125AV
How to remove the screen from the base of the notebook, and how to test cable, or LCD screen itself? Is replacing the LCD screen the correct option?
Running Win7 64bit
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Jun 18, 2008
I downgraded the screen of my laptop from a screen with a resolution: 1920x1200 (LP154WU1) to a screen with solution of 1280x800 (B154EW01). Since then I have display problem as shown the follwing pdf: [url]
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Jan 10, 2009
anyway to connect my PS2 to my laptop display. Basically just using my display as a TV...
I have a dv5-1011ea
Specs: [url]
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Sep 20, 2009
I just chatted with tech support regarding a flicker issue with my dell 1555. He said that he will replace the laptop, though i was asking for an LCD replacement.
Anyways to make it short, the biggest problem is that i am relocating and moving to another city in USA next saturday morning. So i was asking if it can be done later, for which he said dont worry it takes 3-5 days for the replacement to arrive so you are safe.
I am just wondering, how does replacement of system work ?
1. Do they send a box will all the software too again !!! I mean vista disk etc ? or do they just send the system.
2. How will they have by custom configuration at hand ? wouldnt it have to go to china again and yes that will make it further delayed ..
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Oct 23, 2009
I was interested in purchasing a new battery for my Dell XPS M1530, and I'm interested in the 7200mAh/80Whr 9 CELL! Replacement Laptop Battery For Dell XPS M1530 RU006 TK330-SKU:LE3.
I was wondering if the original battery charger provided with my laptop will be compatible with this battery for charging it?
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Jul 15, 2009
so I have my Dell Studio 1535 laptop since September.. Since then, it has had 3 motherboards for the sound breaking, 3 touch pads for the eject button issue which still occurs, and 3 laptop lids for broken hinges due to the cheap silver plastic used on these covers..
Anyway, on my 5 Dell service call now, and they tell me they will not replace the lid with any different cover, full stop. They will not fix the laptop with any alternative parts, so I'm stuck with silver plastic lids as long as I have this, even though two of the times I was told they were quality tested and garuntee'd not to break, which they have..
So what do I do? The manager extended the warranty for me but ONLY for the hinges issue.. Nevermind the eject button or sound .....
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Oct 24, 2008
I just tried to upgrade my current processor in a Dell Inspiron 1520 from an Intel C2D T5250 to an Intel C2D T8300.After replacing the old CPU with the new I put my laptop back together and then press the power button. The three lights by the power button light up and the caps lock button in the middle of the three lights starts to flash then after a minute or two the computer shuts off. I thought it may have been that the CPU was DOA so I popped the old one back in there and got the same thing. I have the most up to date BOIS from Dell A09 as well
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Jul 5, 2009
I just replaced the back piece to the laptop (behind the back of the lcd as well as the front bezel
Know the laptop powers up but, the screen stays black
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Feb 7, 2009
what are the best products out there to clean the screen to take off fingerprints, etc.?
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May 11, 2010
Like if your laptop is replaced through complete care you know an order number shows up for a while in your account can you just take that and submit it to squaretrade to get a warranty from them?
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Mar 9, 2009
I broke the hinge of the laptop's lcd. I replace the hinge, there was a cable that was broken, I realize that cable was not related to the lcd since it was connect to the wireless network chip.
I made sure all the lcd cable are plug in the laptop motherboard.
On the back of the lcd, there was white tape and it said do not touch, I accidentally touch this by mistake. I don't know if this is really serious.
Now, the laptop does not have any picture, but the light is on, the lcd has a grayish color, its like its about to load, but no image comes up.
This issue occurred during the hinge breaking.
I hope I didn't break the lcd.
Model is dv2037us.
The laptop is fine if I hook it up to a monitor via vga port.
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