Dell Inspiron 1505 :: Freezing / Error Code M1004
Jun 30, 2011
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad?
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Dec 8, 2007
the problem as stated in the subject is that after about 10 minutes of playing crysis on 1024x768 mid settings the laptop simply turns off and when i turn it on it says that it's been overheated and that i should contact dell support with error #m1004.
I've touched the back of the note and it's DAMN HOT, can't hold my hand there for more than a second maybe.
I've seen one more guy complaining about this issue on laptopvideo2go forum but i can't register there (some bug in the registry process) and contact the guy to see if he has resolved the issue.
am running XP 32 SP2 and the problem happend with the dell supplied drivers as well as with 169.04 and with 169.09.
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Jan 30, 2013
Fan on Inspiron 1520 not coming on. Diagnostics gave error code "3700:011B". Took fan out (it wasn't even dirty) and jumpered red & black wires (p.s. don't know what yellow wire is for) to a 5 volt dc power source - fan worked fine. Put laptop all back together - fan still not coming on...
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Feb 4, 2009
I'm no computer genius but I'm no 'dummy' either. I tried like heck to resolve this problem but just cannot figure it out. I called Dell cust svc but they want $49 to talk to INDIA! ugh.
I need a response from someone who at least "writes" English! Bought my mom a notebook a few years ago and it was just fine until recently when my niece
tried to get on and got the Administrator's login box (blank screen underneath) - nothing before it except the Windows logo with the little boxes blinking across. No matter what we do, it won't allow a bypass ......
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Jun 26, 2011
I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:
STOP: c000021a [Fatal Error]
0xc0000135 (0x00000000 0x00000000) The system has been shut down
Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.
Is there a way to get past the codes.
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Dec 9, 2014
I have a Dell Inspiron 13z. When I turn it on it says recovery that the PC could not start properly. Error code 0xc0000001
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Jun 1, 2012
I am an owner of a dell inspiron n5040 and im having the error code 2000-0142 on my laptop,
I was wondering if it was possible for someone to check out what problem causes my laptop to not work properly.
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Jan 2, 2015
I have a Dell Inspiron 15R laptop that is 2 weeks out of warranty, and have only owned this laptop for 1 year from new. On Jan. 1 2015 i started my new year with a 2000-0142 code as i started up my computer, so i could skype my family and friends wishing them a happy new year. After doing some serious investigating with family, friends and the internet i found that this is a common problem with Dell's Hard Drive's and they seem to do nothing to rectify this issue...
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May 24, 2013
I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.
If you'd like to know more you can search online later for this error. 0xc000021a
After it automatically restart it says: RECOVERY .... Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.
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Apr 13, 2013
I have an Inspiron N5050 that is 8 mos old and is rarely used. When turned on, it shows windows loading files bar, then a start up repair screen but does not go beyond that. When I exit that screen, it shuts down. I restarted it and ran the F12 diagnostic test and it showed a fail with error code 2000-0142. This should still be under warranty because I bought the computer on 8/4/12. Is there anything I can do on my side or will this need to be returned to Dell for evaluation?
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Dec 2, 2014
I have a Inspiron N7110 that is failing the hard drive diags with error 2000-0142.
I assume the drive needs to be replaced. Is this the case?
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Apr 16, 2009
On the start-up diagonstic the error code 2000-0146 came up. The computer is booting fine, though sometimes does not shuts down properly. Should I look into getting a new hard drive right now. Is it going bad?
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Apr 27, 2013
I bought a Dell Inspiron 1545-8523 for my daughter for christmas. It has been operating fine until last night. I dont have much technical ability at all. I have however run a diagnistic F12 and it has come back with error code 2000-0142. The laptop does actually start up , but is very sluggish.
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Nov 12, 2014
When i have done my diagnostic test in my windows 7 inspiron laptop it shows error code0142
What i need to do now to get my lap in a working conditions
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Apr 16, 2013
My dell laptop will load the dell screen but then go black. It had windows 7 on it. So I went under and selected diagnostic test under adipto? In which I am use to seeing a Bios screen labled Bios. The diagnostic ran but and passed everything except my hard drive. It recognizes and list on the Blue screen HDD Fixed and list a number. BUT under my diagnostic ut list the following code. 2000-0151 Vadlidation 62721 Msg : Hard Drive 0- #########, incorrect status =3E.
Do I need a new hard drive or does this mean I have bad sectors?
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Nov 25, 2014
When I am loading windows on my dell inspiron 6000 laptop it stops and I get a error code 0x80070001 what does that mean ....
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Dec 22, 2014
I am using dell inspiron 3521 windows 8 preloaded. Whenever i start my laptop. It stuck on dell logo with full blue bar. And after few minutes, a blue screen shows that some files are missing. Error code: 0xc0000185.
When i diagnosed..its showing error code 0142. Hard drive error. And when i force it to boot. It shows in black screen with white letters "no bootable device found, press any key". And when i press any key.. Its repeating the same error... Now i dont know what is happening.. Warranty over..
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Jan 17, 2015
My dell inspiron 3250 started to shut down automatically these days. When i ran the Diagnostics its showing an error code : 2000-0511, Validation: 78746 .
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Dec 20, 2014
I ran a diagnostics ePSA test on my Dell Inspiron 3540. It gave me the error detailed as:
Error Code: 2000-0142
Validation: 79886
Message: HD 0 s/n - xxxxxx, short self test unsuccessful
My system is working fine except that whenever I play a video file in VLC, it stops close to the end and then after a while the system hangs.
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Jan 12, 2015
I have these problem for my computer when I do the pre-boot system assesment build 4129 test.
I still can operate my computer. I already re install, but it still automatic restart sometime, and will display the blue screen and display the error kernel-data-inpage-error.
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Feb 27, 2009
Im a newbie so speak clearly
Couple things
Bought from Dell 3+ years ago
Just installed a new hard drive with Vista Ultimate
Core Duo @ 1.88
Running @ 1.00
Original Ram: 1000
Just installed: 4000, rated at 3320
Intergrated 945G GPU:
Maximum allowed memory is 240
Current memory is 42ish, never changes .....
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Jun 23, 2009
I have a question. I'm trying to figure out if the inspiron 1505 and the inspiron 6400 have identical keyboards?
basically, i bought a 6400 a few years ago, it's still under warranty. It got stolen not long after i bought it.
I got my GF a 1505 and considering it was so cheap i didn't bother with an extended plan. now her keyboard is having problems.
So, basically i want to know if i can call dell and get them to send me a 6400 keyboard, (because it's under warranty), then put it in the 1505? then just send them the 1505 keyboard back?
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Jan 2, 2009
I just purchased an Inspiron 1525 Laptop it came with the 1505 Wireless N-MINI card. I have a wireless network with the Linksys Model# WRK54G. This network is secured.
I set up connection as WPA-Personal with TKIP, this mirrors my Dell desktop that connects, however it is a G level wireless card. I can not connect to the network even though the signal is excellent.
It may be obvious the fact that the wireless card in the laptop is an N an the router is a G. Will this work or do I have to get the 1395 802 11G Mini wireless card
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Mar 31, 2013
I have an INSPIRON E1505 with Windows XP. The McAfee protection was not working properly, so I contacted customer service. They checked my computer and said that I should contact the computer manufacturer because I have errors on CHKDSK. I've done some research on this website, but have not been able to find a solution yet.
I ran the full Dell PC diagnostics, and everything passed except my battery.
I used this page [URL].... to guide me through chkdsk, running it from "my computer" and choosing "scan for and attempt recovery of bad sectors." Phase 2 appeared to be nearly down when I received the prompt, "Windows was unable to complete the disk check."
I'm not sure if this matters, but the computer was not used for 2 years from 2009-2011, as I was out of the country. After I got it running again and ran updates, it seemed to be working just fine until I recently discovered this issue with McAfee.
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Aug 17, 2009
Basically the hard drive (of my XPS m1530) has been going a bit slower than usual recently.
I figured it was just Vista been more sluggish than usual.
So I decided I'd back it up, wipe it and install my new copy of Windows 7 RTM.
After booting from the DVD, setup stopped halfway through giving me this '0x00000e9' error code.
I subsequently ran the dell diagnostics.
Which gave me this :
Hard Drive - DST
Test Results : Fail
Error code 2000-0142
Msg : hard drive 1 - Self test unsuccessful.
Status : 70
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Nov 5, 2008
OS: Windows XP SP3
I had two 512MB 2Rx16 PC2-5300S-55-12 sticks of ram in my laptop.
I purchased 2 x 2GB 200PIN DDR2 SODIMM 256MX64 sticks to install.
When i put in the new sticks I get 2 short beeps and it doesn't finish booting the the OS.
Am I doing something wrong? I know that the OS will only recognize 3Gb but it should at least boot right?
Also after the post check this pops up:
The amount of system memory has changed.
If you did not change your memory...
To resolve this issue, try to reseat the memory
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Apr 8, 2013
I am having a major issue with my Dell XPS L702x laptop at the moment, in that it cannot boot up at all, rendering it completely unusable.
When this first happened, the laptop used to progress through the dell screen, the 'starting windows' screen, and then just hang at a blank screen, or with a blank screen with the windows 7 background and a mouse cursor. This happened in both normal startup and attempting safe mode.
I have tried starting in best last known configuration, resetting the bios to default settings. I eventually got startup repair to work, but it didn't do anything, nor did system restore.
I run diagnostics, and receive this error right at the beginning of the test:
ERROR CODE 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s).
I continue the diagnostics and everything else passes okay.
However, now when I try to boot my PC up in normal or in safe mode, I get past the dell and windows startup screen and instead of the hang I simply get a blue screen error:
BAD_SYSTEM_CONFIG_INFO.
STOP: 0x00000074
I have also had the blue screen errors c000021a, and 0xc0000221. But primarily am now getting the bad_system_config_info every time.
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Nov 23, 2014
Have fan problem. Has run intermittently.
Doing diagnostic using Fn and power up screen gave err msg 2000-8010.
BIOS is 2.5.2 Revised. What is this error?
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Dec 14, 2008
Just bought a new Acer laptop 5730z. (Acer Aspire 5730Z-322G16Mi)
At first, when installing windows vista premium I got an error 0x d000000D in the very beginning after chosen language setup.. Then the system restarted and tried to re-install(?) software or so..
Acer eRecovery Management
Restore partition
harddisk0partition2
When it had done it 80-90 %, it started all over again three-four times. It stopped always somewhere between 80-90%. It took 1-2 hours to get Vista installed on this computer, after several restarting. After I got Vista installed, then Windows-updates won't work. The system freezes always when trying to get updates. Browser Firefox crashes all the time, even task manager crashes..
Is the computer broken or is there something terrible wrong with vista? Maybe problem with memory? Motherboard? Corrupted harddisk, install-files? And yes, no cd's came with.. I didn't even manage to burn eRecovery dvd's (needed two disks). After one disk the eRecovery just stopped and said, that disk cannot be created.
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