I have a Dell Inspiron 15R laptop that is 2 weeks out of warranty, and have only owned this laptop for 1 year from new. On Jan. 1 2015 i started my new year with a 2000-0142 code as i started up my computer, so i could skype my family and friends wishing them a happy new year. After doing some serious investigating with family, friends and the internet i found that this is a common problem with Dell's Hard Drive's and they seem to do nothing to rectify this issue...
I have an Inspiron N5050 that is 8 mos old and is rarely used. When turned on, it shows windows loading files bar, then a start up repair screen but does not go beyond that. When I exit that screen, it shuts down. I restarted it and ran the F12 diagnostic test and it showed a fail with error code 2000-0142. This should still be under warranty because I bought the computer on 8/4/12. Is there anything I can do on my side or will this need to be returned to Dell for evaluation?
My laptop model is DELL XPS 11. when i press the power on button, the Dell logo came out and it loads "preparing automatic repair...", then the whole screen turned black, there is nothing on the screen but I can only see the mouse cursor.
What did i do?I rebooted the laptop and immediately pressed F12 to go into diagnotics. After scanning, there was an error code 2000-0142 and the error message was Hard drive 0 - short self test unsuccessful. I even tried to use recovery media to factory reset my laptop, but it failed.I did not open up my laptop to check for any cable connection problems, because I dont know if it will void my warranty. My laptop is still under warranty.
I recently received the 2000-0142 error when running the diagnostics on my 7720 laptop. I found this to be a hard drive error and purchased another hard drive. After installing the new hard drive I received the 2000-0332 error.
resolving the 2000-0332 error to get my laptop back up and running?
I am using dell inspiron 3521 windows 8 preloaded. Whenever i start my laptop. It stuck on dell logo with full blue bar. And after few minutes, a blue screen shows that some files are missing. Error code: 0xc0000185.
When i diagnosed..its showing error code 0142. Hard drive error. And when i force it to boot. It shows in black screen with white letters "no bootable device found, press any key". And when i press any key.. Its repeating the same error... Now i dont know what is happening.. Warranty over..
I have these problem for my computer when I do the pre-boot system assesment build 4129 test.
I still can operate my computer. I already re install, but it still automatic restart sometime, and will display the blue screen and display the error kernel-data-inpage-error.
I updated my Windows 7 and conduct a Defrag since i moved at least 400GB of Files to my External HD. After The windows finished installing the Update and reboot my System, BSOD appeared and reboot my system. I tried LKGC and all Safemode but still the same. I run the Diagnostic via F12 and i received an error below.
HDD = DST Short Test Error Code: 2000-0142 S/N WX81C32N6846 Short Self Test Unsuccessful
I tried the Windows Repair but the page is not loading and I also tried using my Recovery USB and still no page is loading. My unit is still under warranty and I dont want to touch anything internal.
On the start-up diagonstic the error code 2000-0146 came up. The computer is booting fine, though sometimes does not shuts down properly. Should I look into getting a new hard drive right now. Is it going bad?
My dell inspiron 3250 started to shut down automatically these days. When i ran the Diagnostics its showing an error code : 2000-0511, Validation: 78746 .
Fan on Inspiron 1520 not coming on. Diagnostics gave error code "3700:011B". Took fan out (it wasn't even dirty) and jumpered red & black wires (p.s. don't know what yellow wire is for) to a 5 volt dc power source - fan worked fine. Put laptop all back together - fan still not coming on...
I'm no computer genius but I'm no 'dummy' either. I tried like heck to resolve this problem but just cannot figure it out. I called Dell cust svc but they want $49 to talk to INDIA! ugh.
I need a response from someone who at least "writes" English! Bought my mom a notebook a few years ago and it was just fine until recently when my niece
tried to get on and got the Administrator's login box (blank screen underneath) - nothing before it except the Windows logo with the little boxes blinking across. No matter what we do, it won't allow a bypass ......
I have an Inspiron 1505 about five years old. Lately my computer has been freezing and shutting down for no reason. I can be just reading and it'll freeze. This isn't the first time it has been happening. Back in April I had the same problem. The error message indicated that my hard drive was going bad so it was replaced. Now it's doing it again. This time I got error code M1004. From what I read, this is something about heating. What I have noticed is that the bottom of my laptop runs extremely hot. Will getting a cooling pad?
I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you. If you'd like to know more you can search online later for this error. 0xc000021a
After it automatically restart it says: RECOVERY .... Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.
I bought a Dell Inspiron 1545-8523 for my daughter for christmas. It has been operating fine until last night. I dont have much technical ability at all. I have however run a diagnistic F12 and it has come back with error code 2000-0142. The laptop does actually start up , but is very sluggish.
My dell laptop will load the dell screen but then go black. It had windows 7 on it. So I went under and selected diagnostic test under adipto? In which I am use to seeing a Bios screen labled Bios. The diagnostic ran but and passed everything except my hard drive. It recognizes and list on the Blue screen HDD Fixed and list a number. BUT under my diagnostic ut list the following code. 2000-0151 Vadlidation 62721 Msg : Hard Drive 0- #########, incorrect status =3E.
Do I need a new hard drive or does this mean I have bad sectors?
I did a hard drive test which shows 1 error in data sectors. which render the sector unusable. Since these errors occur during normal drive operation, they are not necessary indicative of a failing hard drive, Additional testing is recommended. Computer runs fine with no issues. Failing hard drive?
I am having a major issue with my Dell XPS L702x laptop at the moment, in that it cannot boot up at all, rendering it completely unusable.
When this first happened, the laptop used to progress through the dell screen, the 'starting windows' screen, and then just hang at a blank screen, or with a blank screen with the windows 7 background and a mouse cursor. This happened in both normal startup and attempting safe mode.
I have tried starting in best last known configuration, resetting the bios to default settings. I eventually got startup repair to work, but it didn't do anything, nor did system restore.
I run diagnostics, and receive this error right at the beginning of the test:
ERROR CODE 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s).
I continue the diagnostics and everything else passes okay.
However, now when I try to boot my PC up in normal or in safe mode, I get past the dell and windows startup screen and instead of the hang I simply get a blue screen error:
BAD_SYSTEM_CONFIG_INFO.
STOP: 0x00000074
I have also had the blue screen errors c000021a, and 0xc0000221. But primarily am now getting the bad_system_config_info every time.